Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Lawn Care Employees Discussions

Lawn Care Employees Discussions Discussions on lawn care employee related issues.

Employee Handbook


Lawn Care Employees Discussions

Discussions on lawn care employee related issues.
Reply
 
Thread Tools Search this Thread
  #11  
Old 01-12-2011, 01:50 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,565
Rep Power: 10
Steve has disabled reputation
Default

Scott,

How and when do you feel a customer handbook like that should be presented?

Were there individual experiences you have had in the past that led to these different topics in your handbook?

Do you feel there are more topics you would like to cover in it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 01-12-2011, 04:03 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Steve View Post
Scott,

How and when do you feel a customer handbook like that should be presented?

Were there individual experiences you have had in the past that led to these different topics in your handbook?

Do you feel there are more topics you would like to cover in it?


The handbook should probably cover the basics like mentioned above, anything to make your customers feel comfortable with you, and give you an edge over your competition.

If others would like to create more pages, why not create additional pages you send out every month, as long as your customers subscribe at no cost.

These pages would include details and pictures of your latest work,
Do-it-Yourself tips and tricks.... etc.



As for handing out a handbook, I have yet to do it. But I cannot wait to try!
Reply With Quote
  #13  
Old 01-13-2011, 01:44 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,565
Rep Power: 10
Steve has disabled reputation
Default

In a sense, the customer handbook could lead to a monthly newsletter sent to the customer.

I look forwards to your updates on how the customer handbook goes over with your customers.

With the employee handbook idea, what topics do you feel you would want an employee to know?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #14  
Old 02-25-2011, 06:25 PM
planker1010 planker1010 is offline
new member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
planker1010 is on a distinguished road
Default Handbook

I did not see a link to the employee handbook file. I am trying to make one as i am taking on 2 employees this year. Anyone have a copy of one that is done.

Chris
Turfwurks
Reply With Quote
  #15  
Old 02-25-2011, 07:33 PM
SpokaneSRC SpokaneSRC is offline
Member
 
Join Date: Aug 2010
Posts: 89
Rep Power: 5
SpokaneSRC is on a distinguished road
Default

Planker - look down below at message #8. They are at the bottom of that message.

Very impressive work on the handbook Scott.
Reply With Quote
  #16  
Old 02-25-2011, 09:20 PM
planker1010 planker1010 is offline
new member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
planker1010 is on a distinguished road
Default hmm

Thats the customer handbook. Designed for the expectations the customer should have of the company. I was looking for the expectations and rules for employees.

Quote:
Originally Posted by SpokaneSRC View Post
Planker - look down below at message #8. They are at the bottom of that message.

Very impressive work on the handbook Scott.
Reply With Quote
  #17  
Old 02-27-2011, 07:18 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,565
Rep Power: 10
Steve has disabled reputation
Default

Try the lawn care employee manual in the second post here.

http://www.gopherforum.com/showthread.php?t=7207
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #18  
Old 02-27-2011, 07:41 PM
Paineless Creations's Avatar
Paineless Creations Paineless Creations is offline
Senior Member
 
Join Date: Jan 2010
Location: West Richland, WA
Posts: 205
Rep Power: 6
Paineless Creations is on a distinguished road
Default

Here is one I have been working on its not done yet but hope it helps


Paineless Creations Handbook VP.doc
Reply With Quote
  #19  
Old 02-27-2011, 10:32 PM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 912
Rep Power: 7
jymie is on a distinguished road
Default

For those of you that are interested in using the one steve posted, here is directions on how to change every instance in it that says lawn care inc, very simple.
====================


Instructions.

1.1
Open your document in Word 2003 by clicking "File," and then "Open." Click the file you want to edit.

2.2
Scroll to the top of the document. Click before the first word so that your text cursor appears at the beginning of the document.

3.3
Click "Edit," and then "Replace." Or press "Ctrl" and "H" at the same time.

4.4
Type the word you want to find. For example, if you want to change every instance of the word "stewardess" to "flight attendant," type "stewardess" into the field next to "Find what."

5.5
Type the replacement word in the field next to "Replace with." For the example above, type "flight attendant."

6.6
Click "Find Next." Word will highlight the word whenever it appears. Click "Replace" to replace the word. Repeat until you reach the end of the document.

7.7
Use "Replace All" if you want to replace every occurrence of the word.

8.8
Do an advanced find and replace. Click "More" for additional options.

9.9
Find or replace by format. You can find words in a certain font, paragraph, style and so on. Verify that you have your cursor in the corresponding field to apply the option to the right word.

10.10
Find and replace "Special." These are elements of a document that aren't words, such as page breaks, tabs and graphics.
Reply With Quote
  #20  
Old 03-01-2011, 04:22 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,565
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Here is one I have been working on its not done yet but hope it helps

Paineless Creations Handbook VP.doc
That is really good! Did you post that in another post on here that I had missed?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Employee Pay? Lawndogg Lawn Care Employees Discussions 6 12-28-2010 05:57 PM
Employee tiedeman Lawn Care Employees Discussions 3 02-21-2007 09:09 PM
Got Employee's? ritchiem Lawn Care Employees Discussions 2 10-11-2005 06:41 PM
Employee Tab Gopher Software Support Archived Question & Answers - Read Only 7 12-01-2004 01:47 PM
Employee F.A.Q's Steve Gopher Software Support Archived Question & Answers - Read Only 0 08-03-2004 07:47 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
24 and 50 acre cemetery...
grassmasterswilson
08-18-2015 10:09 AM
08-26-2015 02:42 PM
by Steve
13 396
Rookie business question...
WarriorLandscapingCAN
08-05-2015 05:20 PM
08-26-2015 02:33 PM
by Steve
3 320
How to clean an old...
rmccutchan
08-16-2015 05:23 PM
08-26-2015 02:31 PM
by Steve
9 319
how to make customers...
Bradcook21
05-27-2015 05:04 PM
08-26-2015 12:25 PM
by kslawn
19 3,611
Needing a website built
burtle
06-17-2015 09:02 AM
08-25-2015 11:31 AM
by acrajchel
9 2,399
Big mowing job
Bradcook21
07-30-2015 03:57 PM
08-25-2015 11:23 AM
by acrajchel
17 887
ZTR Review
Shark1611
05-31-2012 10:42 PM
08-25-2015 11:16 AM
by acrajchel
8 3,672
Hi Everyone
mmays29
08-25-2015 08:16 AM
08-25-2015 11:15 AM
by Steve
3 70
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
08-25-2015 11:08 AM
by acrajchel
11 1,086
Old Business New Owner
Toyman
06-17-2014 08:57 PM
08-25-2015 11:00 AM
by acrajchel
17 1,493
Hi everyone! We're new...
alltrades
08-22-2015 12:46 PM
08-24-2015 10:41 AM
by Steve
2 119
CAn I get some help with...
rootytalbot
08-11-2015 06:14 PM
08-24-2015 10:36 AM
by Steve
12 422
Hi
Wemowjunction
08-16-2015 08:45 PM
08-20-2015 01:46 PM
by Steve
11 318
Drive cable bad?
SGL1
08-10-2015 11:16 PM
08-20-2015 01:41 PM
by Steve
5 288
Hey there everyone
Cole8999
08-16-2015 04:42 PM
08-18-2015 04:35 PM
by Steve
3 185
Help with a truck
bdodson89
04-27-2015 08:15 PM
08-18-2015 11:47 AM
by rmccutchan
7 883
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
08-18-2015 07:59 AM
by rootytalbot
7 307
Say Hello !!!
Steve
03-19-2007 11:18 AM
08-17-2015 04:34 PM
by Steve
1,229 405,518
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
08-16-2015 11:42 PM
by rmccutchan
3 523
What's your next...
Steve
05-15-2015 11:54 AM
08-16-2015 11:09 PM
by SC93
16 1,166
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
08-14-2015 11:08 PM
by scaypa
95 11,310
New Biz
kufnerins
08-14-2015 05:52 PM
08-14-2015 08:56 PM
by Steve
1 165
Chemical and Fertilizer...
rmccutchan
08-09-2015 10:36 PM
08-13-2015 11:11 PM
by rmccutchan
6 336
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
08-13-2015 02:10 PM
by rootytalbot
12 1,988
Hello all thinking about...
bernie
08-11-2015 04:28 PM
08-13-2015 10:33 AM
by Steve
8 310
Logo Help Font Color
LZLC
08-08-2015 09:26 PM
08-12-2015 03:50 PM
by Steve
4 276
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
08-12-2015 12:30 AM
by Jeff1
20 1,702
My new mower
Chilehead
08-08-2015 09:09 PM
08-11-2015 08:36 PM
by Chilehead
9 439
Thought this was a good...
Just for Cuts
08-06-2015 03:38 PM
08-11-2015 10:54 AM
by Steve
8 434
Plowing pricing
jcurr33
08-08-2015 04:58 PM
08-11-2015 10:51 AM
by Steve
6 402
Should I upgrade my back...
googus
08-07-2015 10:50 AM
08-11-2015 10:44 AM
by googus
7 373
Keeping it clean....
Wolf4dk
08-09-2015 11:31 PM
08-11-2015 06:34 AM
by Chilehead
7 300
I have been rude and...
biglee
06-15-2015 10:11 PM
08-10-2015 09:41 PM
by stallman419
12 2,678
Newbie Saying Hi.
LZLC
08-08-2015 09:22 PM
08-10-2015 11:20 AM
by Steve
1 215
How much do I charge to...
Chris Herrera
08-06-2015 09:30 PM
08-09-2015 11:31 AM
by biglee
2 345
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
08-07-2015 03:26 PM
by Steve
17 1,058
Best commercial contract...
sanlanct
08-04-2015 12:18 PM
08-06-2015 06:20 AM
by sanlanct
2 337
I came across this on a...
rootytalbot
08-02-2015 11:04 AM
08-05-2015 08:17 PM
by SC93
9 572
Help bidding a hedge...
hopolb33
08-02-2015 06:09 PM
08-05-2015 02:07 PM
by Steve
3 382
recycler toro 22"
rvezakis
08-03-2015 12:10 PM
08-04-2015 11:47 AM
by Steve
1 264
Hello Everybody
budspop
07-30-2015 11:42 AM
07-31-2015 12:28 PM
by Steve
1 258
Hello!
brandycarlton
07-29-2015 12:31 PM
07-29-2015 03:54 PM
by Steve
1 316
» Popular Tags
ad landscaping advertising aerocore applying bark billy goat brushcutter blowout bob villa bush collections contract help curb appeal services deliquentaccounts demonstration design door hangers edging employee problems equipment dealer equipment rental facebook flyers free advertising free lawn care google growing a lawn care business hiring how to hydro increase customers jobs landscape landscaping landscaping training lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch new business ordinance past due per hour charge per hour service plowing pricing profit on employee roundup scag secrets to landscaping sell the vision seo shell shreaded solo solo backpack sprayer square foot swzt tree pics up sell employee walk behind web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:49 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:49 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy