Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Rock Wall


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 11-29-2010, 09:46 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 35,752
Rep Power: 10
Steve has disabled reputation
Default

Andy,

You are an amazing ambassador of goodwill for your company and the industry! It is absolutely amazing how many people come up to you looking for help on their property!

I think this all goes to show everyone reading, you have to be friendly and approachable to find such success.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 11-29-2010, 12:11 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Steve View Post
Andy,

You are an amazing ambassador of goodwill for your company and the industry! It is absolutely amazing how many people come up to you looking for help on their property!

I think this all goes to show everyone reading, you have to be friendly and approachable to find such success.
Thanks for your kind words, the vast majority of my clients, I would consider friends, I involve them in the process as much as they want, I eat with them if offered as does my staff, a have a few clients that have gone to sports bars to have a few drinks and watch a game with staff (I don't watch sports and bars are not my thing) some clients join us on wing night etc.

We HAVE to foster a relationship to win, get referrals and grow, many may not agree or be comfortable with this but it's how I have run the last for companies and it works so well I never have to be concerned a client will leave and I have never lost a client yet in any of the companies I have run.

When we build relationships, even when we make a mistake, which is going to happen, it is just discussed and that is the end of it.

I see nothing wrong at all having lunch with clients or allowing staff to socialize with them, on their own time, I trust my staff and it has never been an issue.

Next weekend we will have our Christmas party, I would guess 70 to 80 customers will show, we rent the entire sports bar section of Boston Pizza, I give a ticket for one beer, buy the staff pizza, the rest they are on their own.

A lot more clients would come, just no room for more.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #3  
Old 12-01-2010, 05:19 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Well after a discussion with the homeowners late yesterday, I am finished for this year. The ground freezes every night, when the frost comes out it is desperate slippery and I felt I had pushed my luck enough sliding around, we agreed what is done will hold the spring run off so I will come back in May, finally I am finished for the season!

The second picture is a rock wall along their brook that was built, according to what they can find, in the early 1900's. They had images of a steam powered excavator that built this for a road, operator did an amazing job and I could tell from looking at the area he spent a lot of time finding the right rocks.

This wall is well over 100 years old and has never moved.
Attached Images
File Type: jpg Finishedfor2010.jpg (121.7 KB, 10 views)
File Type: jpg oldwall.jpg (134.3 KB, 9 views)
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #4  
Old 12-01-2010, 11:28 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 35,752
Rep Power: 10
Steve has disabled reputation
Default

Andy,

When you look at that old rock wall, you see a lot of small rocks put in between the larger rocks. How important is that? Also there looks to be a lot of flat rocks as well. It looks to be made by hand.

When you look at such walls, can you learn techniques from them? Do they ever challenge you to experiment with your rock wall building?

Quote:
Next weekend we will have our Christmas party, I would guess 70 to 80 customers will show, we rent the entire sports bar section of Boston Pizza, I give a ticket for one beer, buy the staff pizza, the rest they are on their own.
I am so glad you brought this up. We see posts all the time on how to attract customers. Here is a great bond building experience you are putting together.

Is the goal more of a company Christmas party and customers are invited or is this a company & customer party?

From a customer's stand point, what will attract them to come to the party?

Also, I bet many are wondering, how can you utilize such events to further grow your business? What kinds of things can be done at such events to attract more business in the future, or should any sales pitches be off-limits at such events?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 12-01-2010, 12:54 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Andy,

When you look at that old rock wall, you see a lot of small rocks put in between the larger rocks. How important is that? Also there looks to be a lot of flat rocks as well. It looks to be made by hand.

When you look at such walls, can you learn techniques from them? Do they ever challenge you to experiment with your rock wall building?



I am so glad you brought this up. We see posts all the time on how to attract customers. Here is a great bond building experience you are putting together.

Is the goal more of a company Christmas party and customers are invited or is this a company & customer party?

From a customer's stand point, what will attract them to come to the party?

Also, I bet many are wondering, how can you utilize such events to further grow your business? What kinds of things can be done at such events to attract more business in the future, or should any sales pitches be off-limits at such events?
Although the excavator I am using would make a wall like this, look at the rock, on the majority of the pieces there are four square sides. I suspect what the operator had was two or three guys finding the rock, taking measurements, they would tell him exactly where to put it. You might be able to lift a few of the pieces by hand but I really doubt it.

The goal of the party is just hand and have fun and eat. The vast majority form a relationship with customers, clients love what I do, I only hire University students or students that have graduated and have not found work, by hiring us they see it as helping the kids out, I know this because of feedback.

You use events like this to grow as you are building that relationship, how many suppliers do you know, ask their clients to attend a party event? I got the idea from shareholder meetings of large blue chip publically traded companies, they really put a party on and shareholders love it.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #6  
Old 12-02-2010, 04:22 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 35,752
Rep Power: 10
Steve has disabled reputation
Default

I think it is a great idea. Do you buy the customers a round of beers or is that only for the staff?

I bet a lot of others are thinking about this and trying to figure out how to put it together to get the most bang for their buck.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 12-02-2010, 04:32 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
I think it is a great idea. Do you buy the customers a round of beers or is that only for the staff?

I bet a lot of others are thinking about this and trying to figure out how to put it together to get the most bang for their buck.
There are legal issues with respect to buying clients alcohol here so I will spring for pizza.

Our region is somewhat unique in that we are known to very very, very sociable, friendly etc. I know when friends I have met on the Internet visit and spend a few days here they are shocked.

What we do may not work in many areas, it's kind of the culture here.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
Reply

Bookmarks

Tags
christmas party, company party, holiday party, rock wall

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lifting Rock picframer General Talk 11 04-30-2010 06:48 PM
Thank You Steve You Rock. Edmir General Talk 13 11-23-2009 12:09 PM
Rock 'N' G Enterpises IL mylawnwi Introduce Yourself 5 07-19-2009 10:55 AM
What can we learn from Rock? StartALawnCareBusiness Starting a lawn care business. 4 11-22-2007 10:14 PM
nice rock job! All County Lawns Search Engine Optimization and Website Design Discussions. 1 06-04-2003 11:57 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
this mower is driving me...
boog
04-17-2014 12:07 PM
Today 08:26 PM
by boog
9 207
employee pay
4 seasons maintenance
04-10-2011 09:34 PM
Today 04:40 PM
by Dan Tanner
20 6,808
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
Today 01:19 PM
by phlawncare
17 458
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 11:13 AM
by ExtremeLawncareServices
32 1,115
Lawn Renovation
stevef1201
04-11-2014 12:00 PM
Today 11:11 AM
by kslawn
10 287
quickbooks users
CDLAWNCARE
Today 09:03 AM
Today 11:06 AM
by BelleCityLawn1
2 56
danny 2
danny2
Yesterday 10:19 PM
Today 05:13 AM
by Sprinkler Buddy
2 87
I Got Taken...,
Dan Tanner
Yesterday 06:26 AM
Yesterday 08:15 PM
by Dan Tanner
3 149
new to this forum!
mower13126
04-18-2014 07:37 PM
Yesterday 05:34 PM
by Sprinkler Buddy
3 113
REO calling
Dan Tanner
04-16-2014 05:03 PM
Yesterday 11:17 AM
by kslawn
11 275
Customers droping like...
goodtimez
04-18-2014 09:53 AM
Yesterday 08:09 AM
by CDLAWNCARE
7 183
Back for this year
xandrew245x
02-21-2014 04:30 PM
Yesterday 07:59 AM
by xandrew245x
14 875
Any greenhouse operators...
GoGreenerKS
04-15-2014 11:21 AM
Yesterday 07:49 AM
by CDLAWNCARE
4 147
Looking for advice on a...
Tekeda1
04-13-2014 09:53 AM
Yesterday 04:22 AM
by Tekeda1
17 403
2.5 acre mowing
xandrew245x
04-18-2014 06:55 AM
04-18-2014 08:57 PM
by xandrew245x
6 136
Best Bulk Mulch delivery...
Steven Virgadamo
04-18-2014 09:52 AM
04-18-2014 05:34 PM
by Steve
2 75
Steve Virgadamo,...
Steven Virgadamo
04-18-2014 09:49 AM
04-18-2014 05:08 PM
by Steve
2 67
Instagram
Gerardo_Landscape
04-16-2014 11:28 AM
04-18-2014 04:51 PM
by Steve
3 110
Help with weed liability!
Prolawnofchatt
04-15-2014 09:10 AM
04-18-2014 04:47 PM
by Steve
5 201
Nationwide lawn care...
Billy Goat
04-15-2014 05:21 PM
04-18-2014 04:39 PM
by Steve
9 224
Truck Signage
Dan Tanner
04-16-2014 11:00 PM
04-18-2014 04:04 PM
by stevef1201
10 238
leaf removal
tlf59263
04-15-2014 10:00 PM
04-18-2014 03:59 PM
by stevef1201
6 192
Pay per click advertising
roostertail
02-12-2014 07:26 PM
04-17-2014 07:11 PM
by yardrate
10 616
Accepting credit cards,...
Darksteel
03-17-2014 08:01 PM
04-16-2014 01:02 PM
by jymie
15 747
Trimec
acrajchel
04-15-2014 08:24 PM
04-16-2014 11:10 AM
by Steve
3 119
Gopher Forum Discount!
BlackRain75
04-12-2014 10:44 PM
04-16-2014 10:50 AM
by Steve
9 284
hello
NFrailey
04-15-2014 01:39 PM
04-16-2014 10:48 AM
by Steve
1 106
Pricing a Mulch Job
dmcalpi
04-07-2014 02:16 PM
04-16-2014 09:40 AM
by jymie
21 641
google earth
CDLAWNCARE
04-12-2014 03:24 PM
04-16-2014 09:36 AM
by jymie
8 244
There has to be an...
CDLAWNCARE
04-14-2014 12:59 PM
04-15-2014 04:06 PM
by Dan Tanner
6 190
First Day Back!
BelleCityLawn1
04-09-2014 09:13 PM
04-15-2014 11:16 AM
by Steve
11 319
Mow America
stevegredler
04-13-2014 01:02 PM
04-14-2014 09:53 PM
by kslawn
5 219
Power Broom
acrajchel
04-14-2014 07:46 AM
04-14-2014 12:47 PM
by CDLAWNCARE
2 118
Say Hello !!!
Steve
03-19-2007 11:18 AM
04-14-2014 11:34 AM
by Steve
1,176 285,871
Equipment reviews
Greg'slawnandlandscape
04-09-2014 07:17 AM
04-14-2014 11:27 AM
by Greg'slawnandlandscape
13 474
Sulky and Turf Tracer
acrajchel
04-07-2014 01:44 PM
04-14-2014 10:51 AM
by Steve
8 371
Aerating Prices?
Dan Tanner
04-08-2014 03:16 PM
04-14-2014 10:31 AM
by Steve
13 466
Estimating help
acrajchel
04-11-2014 06:06 PM
04-14-2014 10:20 AM
by Steve
3 185
Need help bidding church...
GreenRidge Lawn&Landscape
04-07-2014 08:01 PM
04-14-2014 09:49 AM
by Steve
12 441
Hello all
Griff20114
04-12-2014 05:08 PM
04-14-2014 09:46 AM
by Steve
1 123
Step by Step Spring Lawn...
WarriorLawnscaping
04-10-2014 07:01 AM
04-14-2014 09:43 AM
by Steve
5 267
Jeff Cowden
jcowden
04-11-2014 07:27 PM
04-14-2014 09:39 AM
by Steve
1 117
Exmark Commercial 30...
Dan Tanner
04-11-2014 05:35 AM
04-14-2014 09:37 AM
by Steve
4 211
What Was Your Setup When...
superrman77
02-11-2014 10:53 AM
04-14-2014 08:04 AM
by acrajchel
21 1,614
Small guy time to get a...
googus
04-08-2014 08:16 AM
04-13-2014 07:18 PM
by A. Kulak Landscaping
9 348
Weekly vs. Bi-weekly
CDLAWNCARE
04-12-2014 01:48 PM
04-13-2014 06:03 PM
by kslawn
9 357
Weed ID help
TwinBrosLC
04-12-2014 10:39 AM
04-13-2014 07:40 AM
by stevef1201
4 181
Lexington, KY
acrajchel
04-07-2014 01:06 PM
04-11-2014 09:49 PM
by acrajchel
1 151
Food Plot Management
BlackRain75
04-11-2014 10:20 AM
04-11-2014 03:51 PM
by Steve
4 146
Estimating a job
acrajchel
04-08-2014 11:07 AM
04-11-2014 03:32 PM
by Steve
6 326
» Popular Tags
2wd 4x4 article marketing blower butterfly gardens care charge christmas christmas light service client credit card customers echo exmark fall ferris financing flower bed four wheel drive franchise gopherhaul gravely gravely 34" zero turn health holiday holiday decorating how much to charge installation invoice kansas city kawasaki labor cost late lawn care lawn care business podcast lawn care business show lawn clarksville lawn service clarksville tn lesco lighting brass outdoor lights llp marketing mow mowing mulch new and restored landscapes new buisness new business office management oil podcast promotion redmax savannah scag schedule selling seo snow sole proprietorship starting a business stihl subcontractor theft of services tree care unreasonable walk behind walker winter money making ideas zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:57 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:57 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy