Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Community Assistance

Community Assistance Community questions, comments, and suggestions. Problems posting? Email me.

Need Advice!


Community Assistance

Community questions, comments, and suggestions. Problems posting? Email me.
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-15-2008, 10:19 AM
Oly Grasseater Oly Grasseater is offline
Junior Member
 
Join Date: Jul 2008
Posts: 2
Rep Power: 7
Oly Grasseater is on a distinguished road
Unhappy Need Advice!

I had a very strange situation the other day. Myself and my two business partners were out estimating a job and a neighbor called the cops on us! The house we were estimating is up for sale and we are quoting the price to the realtor who is then going to pass on the information to the seller.

We thought nothing of what we were doing, and as we were leaving the neighborhood, two cop cars surrounded us.

My question is: do I tell the client/realtor? It was incredibly embarrassing! We were doing absolutely nothing wrong, we think that the woman was actually being racist. The woman never apologized and said that she was just looking out for the neighborhood, she said she was part of the Neighborhood Watch. If the Neighborhood Watch catches wind, will we still not be trusted in that cul-de-sac?

Any advice? I don't want the realtor to hear about it from someone else, but I also feel embarrassed and like we did nothing wrong in the first place.
Has this ever happened to anyone else? It seems like it could since Lawn Care Pros sometimes arrive when no one else is home.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-15-2008, 10:49 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,457
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
What an interesting situation.

Tell me this, do you have any commercial signs on your vehicle that would give an indication you are a lawn care service? Were you wearing any tshirts or anything like that, that would project the image you were running a lawn care business?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 07-17-2008, 05:29 PM
StartALawnCareBusiness's Avatar
StartALawnCareBusiness StartALawnCareBusiness is offline
Keith
 
Join Date: May 2007
Posts: 731
Rep Power: 0
StartALawnCareBusiness is on a distinguished road
Default Bizzy Bodies.

It is annoying when neighbors of your customers are obnoxious.

I have had many more customer's neighbors yell at me over the years than customers themselves. One bizzy body literally cussed me out because the lawn I was cutting had been allowed to grow too tall. It was my first time ever servicing that client. The guy was a jerk and I just told him to mind his own business.

When things like this happen, you just have to find the positive aspects of it. Think of it this way; the nosey neighbor who called the cops on you probably knows everyone in the neighborhood. Turn this situation around and make her realize you are not a criminal. Instead you are just trying to grow your business. Get her to like you and she may become your best word-of-mouth advertiser telling everyone she knows about your great work.

It is difficult to look for the bright side when you've been wronged but when you're in business for yourself, it behooves you to look for the silver lining.

Keith
__________________
Start a profitable lawn care business.
Reply With Quote
  #4  
Old 07-18-2008, 08:51 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,457
Rep Power: 10
Steve has disabled reputation
Default

This reminds me of a quote from president Lyndon B. Johnson

"Being president is like being a jackass in a hailstorm. There's nothing to do but stand there and take it."
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 07-18-2008, 09:31 AM
Oly Grasseater Oly Grasseater is offline
Junior Member
 
Join Date: Jul 2008
Posts: 2
Rep Power: 7
Oly Grasseater is on a distinguished road
Default Thanks for the positivity!

It helps a lot to hear such positive responses. We decided to let that job go. We just didn't feel comfortable dealing with that neighborhood, the woman was just a little too viscious (and truly used one too many curse words and racial remarks to make us feel comfortable). I had tried to reason with her in such a calm and cool manner and she was not responsive. We are still feeling great about our business and know that as many times that we will have to deal with hard situations there will always be a better situation right around the corner. We are actually too busy right now to take on that job, which is a good feeling considering we've only been in business three months!

So, thanks again for helping me look at the bright side, because there always is one. And in the future I will definitely take your advice as far as making the neighbor change her mind about us. I am a charmer!
Reply With Quote
  #6  
Old 07-19-2008, 07:36 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,457
Rep Power: 10
Steve has disabled reputation
Default

I thank you for sharing your insight with us because I am sure many others reading this have experienced the same thing. Keep moving forwards. There are many people out there that would love to stop you and stop us all from doing anything. Don't let them stop you.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 09-28-2010, 07:29 PM
luvgreen luvgreen is offline
new member
 
Join Date: Sep 2010
Posts: 8
Rep Power: 0
luvgreen is on a distinguished road
Default Wow! What a bummer!

Making special note: Come up w/a business name and get T-shirts made.

Can maybe give some help on the sign on the car/truck for beginners on short income. I got plastic letters from Home Office, 3", and just put LEAF REMOVAL MOWING & (Phone number) on back window. It really looks pretty good. On a truck, I think I'd put it on the tail gait as it's hard to get close enough to read stuff on the back window of a pick up.

Then when you get some bucks you can worry about a painted sign or a magnetic sign for sides of your vehicle.

All this gives you some really mobile advertising too.

Connie
Reply With Quote
  #8  
Old 09-29-2010, 12:13 PM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 912
Rep Power: 7
jymie is on a distinguished road
Default

Here's a site to get magnetic signs.

http://www.buildasign.com/MagneticSigns
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Help me im new and need advice MLuciano Starting a lawn care business. 14 08-02-2008 03:54 PM
Need some advice Little Blue Lawn Care Online Lawn Care Estimator - Help me bid this job 2 07-01-2008 09:44 PM
I need Some advice supper grassy Starting a lawn care business. 5 04-03-2008 08:19 AM
new guy needs advice jab1472 Lawn Maintenance / Lawn Renovation 12 12-13-2007 05:35 PM
New Guy. Need advice. jimmycracka Introduce Yourself 3 11-20-2007 06:30 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Before & After tree...
COREtreeservice
Yesterday 09:20 PM
Yesterday 09:20 PM
by COREtreeservice
0 25
Dogs
Mr. Mow
06-29-2015 02:37 PM
Yesterday 11:28 AM
by Steve
6 1,771
Ready to learn and get...
Koley Lawn & Landscape
06-28-2015 05:16 AM
Yesterday 11:26 AM
by Steve
8 1,787
Three Stripe Land Care...
hammr04
06-30-2015 07:19 PM
Yesterday 11:24 AM
by Steve
1 47
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
06-30-2015 07:41 PM
by hammr04
5 1,849
Country Life Lawn Care
darleneh
06-29-2015 11:24 AM
06-30-2015 01:25 PM
by Steve
3 1,705
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
06-29-2015 09:23 PM
by Chilehead
6 1,801
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
06-29-2015 02:30 PM
by Mr. Mow
11 2,033
Marketing ideas
xandrew245x
04-29-2014 06:35 AM
06-25-2015 07:11 PM
by GreenWorx
34 5,647
Never ending sod jobs
avetslawncare
06-05-2015 09:46 PM
06-25-2015 11:42 AM
by Steve
11 2,279
Weed and Feed Service...
mike94740
06-23-2015 05:50 PM
06-24-2015 09:56 PM
by avetslawncare
2 1,759
Trimming hedges / trees,...
Hard-Body lawn & garden
06-23-2015 07:08 PM
06-24-2015 09:59 AM
by Steve
1 1,754
Hi Everyone from Arkansas
KellyMarie
06-04-2015 04:16 PM
06-23-2015 01:34 PM
by KellyMarie
4 2,033
how to make customers...
Bradcook21
05-27-2015 05:04 PM
06-23-2015 06:36 AM
by GreenWorx
7 2,257
problems with a customer...
LawnCareMan280
06-16-2015 10:26 PM
06-22-2015 11:11 AM
by Steve
6 2,023
Please review this FREE...
markty
06-21-2015 07:42 AM
06-22-2015 11:00 AM
by Steve
1 1,781
A good commercial bid...
burtle
06-20-2015 09:09 PM
06-22-2015 10:56 AM
by Steve
1 1,841
What would you do with...
holymoly
06-20-2015 06:48 PM
06-22-2015 10:48 AM
by Steve
1 1,776
New Member just joined...
vgoleco@hotmail.com
06-19-2015 03:49 PM
06-22-2015 10:42 AM
by Steve
2 1,816
Credit Cards - What's in...
Shark1611
06-16-2015 03:04 PM
06-21-2015 07:24 PM
by Chilehead
4 1,906
Blade usage
Wolf4dk
06-16-2015 12:18 AM
06-21-2015 05:35 PM
by kslawn
4 1,922
Hello, I am new to the...
adamslawnservices
06-17-2015 08:06 PM
06-19-2015 10:28 AM
by Steve
3 1,849
Is it too late to do...
markty
06-16-2015 05:28 PM
06-19-2015 10:22 AM
by Steve
4 1,915
First commercial bid
SGL1
06-12-2015 08:57 PM
06-18-2015 05:04 PM
by SGL1
9 2,275
Needing a website built
burtle
06-17-2015 09:02 AM
06-18-2015 11:02 AM
by Steve
7 1,991
I have been rude and...
biglee
06-15-2015 10:11 PM
06-18-2015 10:46 AM
by Steve
10 2,075
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
06-17-2015 08:38 AM
by burtle
9 3,167
Customer keeps adding...
Mr. Mow
06-13-2015 06:22 AM
06-16-2015 10:23 AM
by Steve
11 2,131
Pass discounts onto...
burnell76
06-03-2015 06:33 PM
06-16-2015 10:02 AM
by burnell76
3 2,011
burned grass only where...
nhauto
06-15-2015 05:28 PM
06-16-2015 09:45 AM
by Steve
2 1,883
Half year mark review.
Steve
06-02-2015 11:24 AM
06-15-2015 01:04 PM
by Steve
18 2,592
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
06-15-2015 01:01 PM
by Steve
86 9,633
New Member
Bruce Fehr
06-05-2015 07:13 PM
06-15-2015 12:53 PM
by Steve
6 2,014
New to the business,...
CarefreeMowing
06-12-2015 02:36 PM
06-15-2015 12:50 PM
by Steve
1 1,895
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
06-13-2015 08:48 AM
by holymoly
45 11,970
New to the forum, new to...
CarefreeMowing
06-11-2015 12:35 PM
06-12-2015 10:44 AM
by Steve
2 1,815
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
06-11-2015 10:50 PM
by stallman419
8 2,366
Website Review
Outdoordesignsknox
06-08-2015 08:44 PM
06-11-2015 09:48 PM
by Just for Cuts
13 2,242
another newish job for me
holymoly
06-07-2015 08:34 AM
06-11-2015 10:05 AM
by Steve
8 2,035
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
06-10-2015 01:45 PM
by holymoly
15 2,950
Hello from the GREAT...
gbfarmsllc
06-09-2015 11:10 AM
06-10-2015 01:29 PM
by Sprinkler Buddy
2 1,885
Hey guys and gals, I'm...
Joeyhall
06-03-2015 03:54 PM
06-08-2015 02:15 PM
by chris2500hd
8 2,127
Mowing Bermuda...
Mr. Mow
06-02-2015 12:45 PM
06-08-2015 12:45 PM
by Steve
12 2,285
Hey Guys
PrattLandscaping
06-07-2015 06:37 PM
06-08-2015 12:23 PM
by Steve
2 1,897
Share your stolen...
SGL1
05-27-2015 09:05 PM
06-08-2015 11:54 AM
by Steve
25 2,830
Hello there My name is...
zwalk1839
06-04-2015 11:10 PM
06-08-2015 11:52 AM
by Steve
4 2,014
Laid off oil field...
Mr. Mow
05-30-2015 09:03 AM
06-08-2015 06:20 AM
by Mr. Mow
4 2,119
How do you find one time...
Greg'slawnandlandscape
06-02-2015 09:57 PM
06-05-2015 09:49 PM
by avetslawncare
4 2,045
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
06-04-2015 05:24 PM
by ExtremeLawncareServices
6 2,346
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
06-04-2015 11:45 AM
by Steve
9 3,834
» Popular Tags
ad landscaping advertising aerocore apartment bid apartment complex apartment lawn care estimate applying bark bob villa bush collections commercial contract help curb appeal services deliquentaccounts demonstration ditches door hangers edging employee problems equipment dealer facebook flyers foreman free advertising free lawn care google growing a lawn care business hardscapes hills hiring how to jobs landscape landscape services landscaping training lawn care lawn care busines plan lawn mowing marketing marketing secrets mulch new business ordinance past due patio install per hour charge per hour service plowing pricing profit on employee push versus ride scag scripts secrets to landscaping sell the vision seo shreaded snow plowing square foot steep lawns swzt trailer mate pro tree pics up sell employee web design website winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:17 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:17 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy