Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Community Assistance

Community Assistance Community questions, comments, and suggestions. Problems posting? Email me.

Service Agreement


Community Assistance

Community questions, comments, and suggestions. Problems posting? Email me.
Reply
 
Thread Tools Search this Thread
  #11  
Old 06-30-2010, 11:15 PM
robgee05 robgee05 is offline
Member
 
Join Date: Mar 2010
Location: newfield nj
Posts: 95
Rep Power: 6
robgee05 is on a distinguished road
Default

Quote:
Originally Posted by CHEESE2009 View Post
I'm happy many of you like it, please feel free to take it, modify it - & do whatever you want with it!


Some of you might feel as if it's a little harsh & scary, well that's what it's there for - to scare people into doing the correct thing when it comes to my business & what I do/don't feel like doing. I don't want to spend my valuable time chasing customers, but maybe some of you don't mind doing that - use it to your advantage, but remember that there is only so much slack you can give customers.

Even if customers are worried about the service agreement, I don't believe most of my customers will think less of me for who I am, or the impression I give them personally. IN FACT, many of my customers have told me, "You should make contracts, there are so many bad people out there"

customers that insist I make a contract for MY benefit, are real keepers. Many of my customers respect the heck outta me & the ones that worry about a piece of paper with simple guidelines really aren't worth my time.

What I hate most, are stories about why customers can't make their payment.

Several customers have an excuse for missing a payment, giving slack to any customer is the beginning of a BAD HABIT. When you give customers more time to pay, it just means you have to wait longer for YOUR hard earned cash.

Their financial problems will turn into YOUR financial problems, avoid it at all costs. "If you can't pay on time, then what good are you to me?"

My business needs to maintain a system, when one customer (expensive or not) causes a slight bit of turbulence, he/she has got to go.

I don't plan on being exactly the same as competitors, I want to be an entirely different version of lawn service.


Pizza guys can go to deliver a pizza & get ripped off when no one answers the door - this is something I can't let happen in my business. Customers can say I'm strict, but when they pay - the work gets done, always. Even then, I can't stress enough that it is my business, YOUR business - don't take a guess at how you should run it, know how you want to run it.


Someone can call you over the phone to go and mow there lawn, sure you'll tell them the price & arrange to pick up money, get the lawn done - but then you still have that chance of being burned. Sure it can be rare, but not taking that chance has made my business succeed.

I might lose a potential customer because they think I'm being "fishy", though I save myself a load of stress - chasing them & worrying if they're going to pay me, ALONG WITH SEVERAL OTHER CUSTOMERS. So in a way, I just saved myself from headaches & the inevitable (when I end up firing them a few months later).

ANYWAY, lol...
I'm with you cheese.

If you want to HIRE a service you obviously don't have the time or experience to do it yourself. If your willing to hire professionals, you should be willing to pay.
If not get yourself a Murray or whatever and do it half Azzed yourself.
As long as you do it right, you should fully expect to get payed!!!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 07-01-2010, 01:39 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,135
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Quote:
Pay up front, for minimum one month - don't waste my time. I'm not desperate enough to offer single time/ on call mows, I want everything scheduled & more profitable.
Ideally everyone would like to be paid for a month upfront. I am glad you are shooting for this, it's a sign of growth and that you have reached a new plateau. Not being desperate for bad customers I think will help you enjoy your business more.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #13  
Old 07-01-2010, 05:18 PM
MAKLawnCutter MAKLawnCutter is offline
Senior Member
 
Join Date: Apr 2010
Location: Central FL
Age: 30
Posts: 249
Rep Power: 5
MAKLawnCutter is on a distinguished road
Default

Scott...

I am totally on the same track. I have gotten smacked with "one time cuts" over the past month, i have run my self ragged, reached 68 lawns in a weeks time, tapped myself out for this holiday weekend.

I have enough contracted customers now, i should aim for the ONE MONTH MINIMUM.

Im in!

Matt
Reply With Quote
  #14  
Old 07-26-2010, 12:34 AM
jfcrawford
Guest
 
Posts: n/a
Post instead of pay by the hour?

what would be a good percentage to give my employees if i didn't pay them by the hour?need help on this one bad?
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Service Agreement **- NEED TO VENT HDfromTX Starting a lawn care business. 13 04-30-2010 05:08 PM
Monthly Agreement Question sasquatchmonk Starting a lawn care business. 5 08-11-2009 06:58 PM
Signed Or Verbal Agreement? DENMAN Starting a lawn care business. 5 03-29-2009 02:11 PM
Snow PLow Agreement JMM0254 General Business Discussions 1 10-23-2006 01:03 PM
Copying service prices from 1 service to another Gopher Tech Gopher Software Support Archived Question & Answers - Read Only 1 05-09-2006 06:08 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hydro oil
googus
Yesterday 06:45 AM
Today 05:42 AM
by mac83
3 54
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
Today 12:33 AM
by CCandALawnCare
8 275
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 11:09 PM
by SC93
9 252
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
Yesterday 10:51 PM
by SC93
22 601
landscape insurance
clarkslawn
Yesterday 10:14 PM
Yesterday 10:14 PM
by clarkslawn
0 27
Engine question
Blue Star Lawn Care
Yesterday 09:47 PM
Yesterday 09:47 PM
by Blue Star Lawn Care
0 24
First big mower decision?
SGL1
03-28-2015 08:58 AM
Yesterday 08:16 PM
by Just for Cuts
8 155
Employee job training...
brookline
12-15-2014 07:15 PM
Yesterday 07:39 PM
by SGL1
30 2,455
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
Yesterday 07:36 PM
by SGL1
16 603
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
Yesterday 07:08 PM
by Dan Tanner
7 438
Bid for large home...
lxarth
03-22-2015 11:06 AM
Yesterday 07:03 PM
by avetslawncare
11 417
Covering a landscape...
Dan Tanner
03-29-2015 09:01 AM
Yesterday 06:55 PM
by Dan Tanner
5 135
Dethatching attachments
jcurr33
03-29-2015 08:56 PM
Yesterday 05:18 PM
by jcurr33
2 80
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
Yesterday 02:07 PM
by Steve
4 437
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
Yesterday 01:40 PM
by Steve
3 209
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
Yesterday 01:36 PM
by Steve
16 3,499
Billing methods
jcurr33
03-26-2015 01:33 PM
03-29-2015 05:13 PM
by avetslawncare
8 255
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
03-29-2015 01:18 PM
by jrs.landscaping
5 156
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-29-2015 08:42 AM
by Dan Tanner
5 610
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
03-28-2015 08:37 AM
by Dan Tanner
5 218
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 290
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 265
Flag or no flag
Matther777
03-24-2015 02:41 PM
03-27-2015 12:25 PM
by biglee
10 364
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 787
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 1,206
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,628
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 353
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 231
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,689
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 557
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 157
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 253
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 169
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 148
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,495
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 892
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,616
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 297
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
03-20-2015 10:00 PM
by ExtremeLawncareServices
32 4,047
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 202
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 590
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 307
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 523
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 490
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,361
Repair or replace the...
lxarth
12-17-2014 04:07 PM
03-18-2015 02:49 PM
by Just for Cuts
21 2,054
new to the site
bigdaveha12
03-17-2015 09:13 PM
03-18-2015 02:33 PM
by Steve
1 235
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 06:47 PM
03-17-2015 10:14 PM
by ExtremeLawncareServices
17 901
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
03-17-2015 08:15 PM
by SGL1
3 308
mulch questions
Bradcook21
03-08-2015 08:37 AM
03-17-2015 07:00 PM
by Bradcook21
23 1,045
» Popular Tags
ad landscaping aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter blowout bush commercial contract help curb appeal services deliquentaccounts demonstration design ditches door hangers employee problems estimate facebook foreman google gravely growing a lawn care business how to hydraulic jobs john deere quik trac landscape services lawn lawn care lawn care busines plan lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mulch new mower patio install per hour service pricing pto scag v-ride secrets to landscaping seo shell shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro toro grand stand tractor auger trailer trailer mate pro up sell employee web design website website design winterization wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:49 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:49 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy