Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Spring Work Is Near Completed


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-23-2010, 09:01 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default Spring Work Is Near Completed

Referrals are blooming, I've done nothing & I have gotten 3 referrals today for lawn maintenance, landed all of them.

One lady has cancer, her husband just died, she has heart attacks often... I had to have her walk the property with me... I was extremely nervous as I thought she was about to die on the spot.

I also needed her to go back into her house & unlock the back gate from the other side. Too short to reach over the damn thing.

I got her, lost a client though...

I lost the same client who said she'd be leaving me to hire another service... Once a switching customer, ALWAYS a switching customer.


Scott: Breeze Lawn Service, Scott speaking.

Cust: I'm going to cut my grass today.

Scott: Alright?

Cust: When do you begin this season?

Scott: The first week of May.

Cust: Well my grass is long now, so I need it cut. I'm going to cut it.

Scott: Alright, that's good.


*4 hours later*

Scott: Breeze Lawn Service, Scott speaking.

Cust: I just cut my lawn & didn't mind it, & I wont be needing you this season. I need someone to depend on.

Scott: Fantastic! Good for you! I have to let you go, as I have a TON OF OTHER CLIENTS who have pre-paid for work they need done NOW so their lawns are ready for me to maintain for MAY. Take care! Bye!

Hung up....


It's funny... she nagged me before saying she wanted to switch. I gave her a promotion offer, she stayed. I even put down seed/fert for free just because I was in the area & looking to do a good deed for the day.

Next thing ya know, the bitch is complaining again.

When she calls, *she will call* I will NOT take her back. I'm tired of her crap.

I hope she enjoys mowing her own lawn.

She says she didn't mind doing it, though wait till the heat comes... She'll regret burning this bridge.

I bet she didn't even cut it either... I think I'll go have a peek tomorrow.

I don't want anything to do with this customer, biggest headaches for nothing.

"Can you do this, do that, do this & that for me?" Can I put this work to be done on my schedule so I stay fair to all my clients who requested work before you? No? Too bad, take a hike!

I can't wait for her to call again, If she does, I'm charging her +25%/month... I'll call it insurance if she bites.


Her neighbor is hiring me most likely.

Last edited by CHEESE2009; 04-23-2010 at 09:05 PM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-24-2010, 10:57 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,285
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Did you have a feeling when you first got her as a customer that she was going to be a problem?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 04-24-2010, 04:27 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Did you have a feeling when you first got her as a customer that she was going to be a problem?
Yes, but if I mention what it was.... her certain religion... I might get in trouble.

Every client of this religion, have been my WORST customers. They will say anything to get someone to give a freebie here & there, & if you don't give in - expect them to fire you.

I stay out of certain neighborhoods now, I know what to expect if I don't.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Spring Has Sprung In Georgia So Spring Your Business Green_Day Promote your products or services 0 02-06-2009 09:17 PM
On of our recently completed landscape Job musician/lawnman Show Off - Picture Post - Photo Gallery 17 11-26-2008 06:29 PM
undue completed job Gopher Software Support Archived Question & Answers - Read Only 1 09-12-2006 03:40 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
Today 08:50 PM
by phlawncare
2 65
How do I approach...
Bradcook21
Today 01:48 AM
Today 08:41 PM
by Bradcook21
6 121
Fuel Can Spouts
Shark1611
08-16-2014 09:09 AM
Today 08:23 PM
by SGL1
11 249
Yearly contract Pricing
jrob0691
Today 08:57 AM
Today 05:08 PM
by stevef1201
3 82
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
Today 05:03 PM
by stevef1201
6 548
yearly contract help...
jrob0691
Today 04:09 PM
Today 04:09 PM
by jrob0691
0 19
Softball field
kslawn
08-15-2014 09:28 AM
Today 01:43 PM
by Steve
9 250
Hello
M2Dave
Today 12:32 AM
Today 01:38 PM
by Steve
1 37
New Landscaping Business
rekon32
08-16-2014 02:26 PM
Today 12:33 PM
by SouthallMowing
8 307
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 04:09 PM
by ExtremeLawncareServices
100 5,948
Downed Tree Chop Bid
WesleySnips
08-16-2014 03:47 PM
Yesterday 01:44 PM
by SGL1
10 303
60 inch honda/bunton...
pblawncare
08-17-2014 11:30 AM
08-18-2014 03:19 PM
by Steve
2 101
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
08-18-2014 03:16 PM
by Steve
4 161
Preparing the soil
Billy Goat
08-16-2014 06:18 PM
08-18-2014 03:01 PM
by Steve
1 100
What to pay help
phlawncare
08-04-2014 08:33 PM
08-18-2014 10:33 AM
by jrs.landscaping
29 864
Hello
Jeff1
08-07-2014 11:18 PM
08-15-2014 11:53 PM
by Jeff1
11 393
Lie #2 RESIDENTIAL...
ExtremeLawncareServices
01-06-2014 05:02 AM
08-15-2014 01:46 PM
by mattthelawnguy
54 6,322
Need help 30 HP koler...
Shady Grady
08-01-2014 03:31 PM
08-15-2014 08:46 AM
by kslawn
18 578
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
08-14-2014 02:37 AM
by BlackRain75
12 1,733
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
08-13-2014 03:34 PM
by Steve
3 158
first year update
cmdlawncare
08-12-2014 05:41 PM
08-13-2014 03:29 PM
by Steve
1 199
Hello from Jacksonville,...
JM Lawn Care
08-10-2014 07:15 AM
08-13-2014 07:04 AM
by Sprinkler Buddy
9 301
Hello everyone new to...
maddyandrays
08-11-2014 04:51 PM
08-12-2014 08:58 PM
by Shark1611
2 156
Walk behinds
hpruitcei
08-07-2014 06:28 PM
08-12-2014 02:35 PM
by mattthelawnguy
7 406
New name help
stevef1201
08-10-2014 04:27 PM
08-12-2014 12:03 PM
by Steve
6 279
my little green dilemmas
Lawn Techie
08-03-2014 11:47 AM
08-11-2014 01:20 PM
by Steve
7 395
what the best...
CleanCutsLLC
08-02-2014 01:02 AM
08-11-2014 01:16 PM
by Steve
6 405
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
08-11-2014 01:19 AM
by ExtremeLawncareServices
13 681
Covering all the bases
janslawncare
08-08-2014 10:11 AM
08-08-2014 01:41 PM
by Steve
1 228
New from Florida
ADE
08-06-2014 08:40 PM
08-08-2014 01:32 PM
by Steve
4 310
JOB - Landscape Install...
janslawncare
08-08-2014 10:06 AM
08-08-2014 10:06 AM
by janslawncare
0 198
Battery power tools or...
Steve
08-07-2014 12:24 PM
08-07-2014 05:18 PM
by mattthelawnguy
2 206
My client just told me...
Greg'slawnandlandscape
08-04-2014 08:39 AM
08-06-2014 11:14 PM
by grassdoctore
12 532
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
08-06-2014 02:03 PM
by Steve
13 1,155
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
08-06-2014 01:40 PM
by Steve
20 1,358
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
08-06-2014 10:29 AM
by eastsidelandcare
5 577
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
08-05-2014 07:12 PM
by TheBeast
30 1,966
Late charge
Simon Abousaada
07-30-2014 07:23 PM
08-05-2014 06:46 PM
by TheBeast
12 783
buy out a lawn care...
rvezakis
08-05-2014 01:38 PM
08-05-2014 06:40 PM
by TheBeast
10 488
Please help
unitedlawncare48867
03-26-2014 08:29 PM
08-05-2014 05:27 PM
by TheBeast
27 1,568
Help with Estimate
donslawns
08-02-2014 09:10 AM
08-05-2014 02:24 PM
by Steve
6 441
Stuck again!!!!
Greg'slawnandlandscape
08-01-2014 11:02 PM
08-05-2014 09:05 AM
by Greg'slawnandlandscape
10 455
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
08-05-2014 07:22 AM
by petscanning
25 954
Building credit
Matther777
07-27-2014 05:20 PM
08-04-2014 06:53 PM
by kslawn
17 744
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
08-04-2014 01:09 PM
by Steve
48 5,775
long time no see
Tuscan Gardens
08-02-2014 03:21 PM
08-04-2014 12:04 PM
by Steve
1 276
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
08-04-2014 11:58 AM
by Steve
2 318
trimming back shrubs
WesleySnips
07-31-2014 06:14 AM
08-04-2014 11:52 AM
by Steve
6 424
Pressure Washing...
WesleySnips
07-31-2014 06:13 PM
08-04-2014 11:50 AM
by Steve
3 352
Grass hopper mower
ExtremeLawncareServices
12-05-2013 08:51 AM
08-02-2014 07:55 AM
by ExtremeLawncareServices
24 3,501
» Popular Tags
4wd 34'' apartment complex auger blades butterfly gardens charge christmas christmas light hanging credit card customers ditches exmark ferris financing first truck georgia gopherhaul grass gravely growing a lawn care business health holiday how much to charge john deere quik trac kansas city landscape services lawn lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo leaf marketing mechanic monthly mow mulch mulch price new and restored landscapes new buisness new business podcast property management company pto riding mower running a business savannah scag schedule seo snow plowing starting a business start up lawn care business stihl top dresser toro toro grand stand trailer tree care trimmer rack walker winter winter services
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:39 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:39 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy