Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Just Snagged 26 Accounts In One Phone Call


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-29-2010, 02:08 AM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default Just Snagged 26 Accounts In One Phone Call

Just got 26 accounts for lawn service in one phone call. Had a friend whose landlord was looking for someone to mulch up some leaves on property for him, so I give the guy a call. After visiting with him for a while and making my sales pitch about how I'm licensed and insured, he decides to give me a shot. I show up and mulch up all his leaves from last fall, and recommend a fertilizer and grass seed program to help make the property look nicer and he starts asking questions. I tell him he can make the property look nice without spending a ton of money and offer my services. He accepts. Later this evening he calls me up and wants me to go bid 26 more properties because the last guy was charging him for mowing, but wasn't showing up. I go take a look-see and about 2 hours later I call him back with the estimates. The properties are larger old homes that have been converted into apartments for the college kids and have fairly small yards..mostly trim work. I shoot him an offer and he tells me I have the job. I have to admit, I didn't see that one coming. I didn't over bid, but I made sure to make it worth my trouble considering that parking will be a real butt. After doing some figuring, I will make $11,956 this season off him alone. That's just one of 56 accounts I have going so far...up from 20 last year. Guess I'm gonna have to break down and hire some help this year.

Kendrick
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-29-2010, 03:12 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
First off Congradulations!

This is a classic example of the benefits of spending time with a new customer, explaining what we can do and how we can do it, knowing what we are talking about and doing a great job each step of the way, looking for additional services we can offer and closing the deals promptly. I suspect the additional work you will get simply by being on these sites from other people that see you will be amazing.

I found once you get to a certain size there is a tremendous snowball effect then we fight to keep up with the growth.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #3  
Old 03-29-2010, 07:16 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,421
Rep Power: 10
Steve has disabled reputation
Default

That is fantastic news! Congratulations!

Quote:
Had a friend whose landlord was looking for someone to mulch up some leaves on property for him, so I give the guy a call.
The power of social networking! WOW that is awesome! Do you offer any incentives to get your friends to promote you? How do you think that all came together?

How do others get their friends to look out for them like this as well? Any advice on that?

Quote:
I found once you get to a certain size there is a tremendous snowball effect then we fight to keep up with the growth.
Andy, can you explain this a bit more? You have a great perspective on this that many others don't see.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-29-2010, 08:19 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
That is fantastic news! Congratulations!

Andy, can you explain this a bit more? You have a great perspective on this that many others don't see.
Every company that I have owned or managed has a point where all of a sudden things come easy, business comes to you rather than you trying to find it.

I can't preach networking enough, every one of our clients have a network and if we are doing good work for that network, don;t be afraid to ask if they have friends, college's etc. that could use your service.

I can't give you an exact number in our industry as I don't know, what I do know is in my case we seem to have hit something as work is coming in hand over fist and our clients are telling their friends and neighbours.

We fight to get to a point and sometimes we almost starve getting there but stay positive and work those contacts, they are your strongest tool in your business development tool box.

Tell them you appreciate the referral, I give a free pen I turn in my woodworking shop or I do a little something that shows I appreciate them, doing this creates a very strong relationship, makes both of us feel good and the start telling more people. This has been my experience for over 25 years and I use it to it's fullest in the lawn care/yard care business and it works.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #5  
Old 03-29-2010, 08:38 PM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default

Well, at the time this happened, I hadn't offered any incentives, however after my friend gave me the tip that this guy might be looking for someone to take care of him and that he may possibly have 26 properties, I told him if I got the jobs, I'd mow his lawn for free this year and I'd take care of his mole issues for free too. I have a feeling that probably is why I got the excellent recommendation from him. I'm actually not out anything as I was only charging him $10 last year for his little bitty lawn. Sometimes, we forget that the things we offer and don't think anything about, mean a TON to someone else. I always make it a point to offer something free to my customers every once in a while to make them feel special. Usually it's removing a low hanging limb, taking their mail to them from the mailbox, picking up their newspaper and hading it to them at the door when I first show up, and just treating them like a neighbor and not the check book that pays me every week. You'd be surprised at what took you an extra 30 seconds to do, can affect your future business! We all have that extra 30 seconds, I don't care who you are.
Reply With Quote
  #6  
Old 03-30-2010, 08:22 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,421
Rep Power: 10
Steve has disabled reputation
Default

This does make you wonder, if you should every once in a while send out a letter with some business cards or maybe a business card magnet too and say if you know anyone who needs lawn care, could you please pass these along.

I think we tend to talk more about doing this on here than it is actually done.

Do you think it should be done?

Also how often through out the year?

Should you have something where you offer them a free service to give to one of their friends or neighbors in the area? Maybe it's in the form of a card? Would it be worth while doing something free like that for a potential new customer? Or no?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Rock Patterning? What to call it? Jack Rabbit Lawn Care Marketing & Post your marketing material for review! 4 03-19-2010 06:57 PM
The Call picframer General Talk 10 02-25-2010 10:05 AM
Call me stupid tiedeman Search Engine Optimization and Website Design Discussions. 2 12-08-2006 07:49 PM
If it's too tall, give him a call Steve General Business Discussions 0 07-21-2006 12:15 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Look out Bob Villa -...
Mr Dave
Today 10:06 AM
Today 02:23 PM
by Steve
1 38
Falling into business
stellarmowing
09-28-2014 04:35 PM
Today 02:17 PM
by Steve
4 235
Sprinkler head guards...
Sprinkler Buddy
09-27-2014 04:55 AM
Today 02:11 PM
by Steve
3 313
John Deere z235 Deck
WesleySnips
Yesterday 06:02 PM
Today 02:08 PM
by Steve
1 89
Question?what should I...
dalvan0
09-24-2014 11:10 PM
Today 02:05 PM
by Steve
14 678
Help a brother...
tbtigers03
09-28-2014 11:41 AM
Today 02:03 PM
by Steve
5 256
Whe does Mowing season...
jack2048
Today 07:05 AM
Today 11:36 AM
by stevef1201
2 70
hey
sizemorelawncare
09-28-2014 08:12 PM
Yesterday 03:10 PM
by Steve
2 185
Update on LawnsAway and...
Ian Lovejoy
09-28-2014 10:24 AM
Yesterday 03:09 PM
by Steve
2 243
Need to figure out how...
tjslawnde
09-28-2014 10:31 AM
Yesterday 03:05 PM
by Steve
4 257
Aerocore Deck?
wdrdoctor
09-26-2014 06:21 PM
Yesterday 02:36 PM
by Steve
3 391
Hello from CNY
arazucontracting
09-22-2014 06:07 PM
Yesterday 02:33 PM
by Steve
3 652
How to price lawn mowing.
jack2048
09-24-2014 04:18 PM
Yesterday 02:27 PM
by Steve
4 504
Pricing ????
6295danny
01-14-2013 07:54 PM
Yesterday 02:22 PM
by Steve
35 6,524
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
09-27-2014 04:11 PM
by SGL1
30 7,020
Kohler command carb...
ExtremeLawncareServices
09-21-2014 03:09 PM
09-26-2014 06:08 PM
by jrs.landscaping
23 1,039
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-26-2014 04:16 PM
by stevef1201
5 1,044
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
09-25-2014 09:18 AM
by ExtremeLawncareServices
10 1,069
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-25-2014 08:01 AM
by ExtremeLawncareServices
124 9,254
Trying something new,...
ExtremeLawncareServices
09-21-2014 09:07 PM
09-23-2014 11:13 AM
by Steve
4 746
This sucks...
Matther777
09-18-2014 04:56 PM
09-22-2014 08:02 PM
by ExtremeLawncareServices
11 1,132
Not sure, but anyone do...
SnowRemoval2k14
09-22-2014 12:10 AM
09-22-2014 04:49 PM
by Steve
1 693
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-22-2014 04:45 PM
by Steve
9 1,026
Mulching beds
Bradcook21
09-21-2014 07:43 AM
09-22-2014 04:43 PM
by Steve
3 766
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-22-2014 04:35 PM
by Steve
12 1,395
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
09-21-2014 09:23 PM
by ExtremeLawncareServices
3 1,408
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-19-2014 03:29 PM
by acrajchel
6 1,633
snowplowing
jshak40
09-01-2014 07:20 AM
09-19-2014 11:49 AM
by Steve
23 2,057
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
09-18-2014 06:32 PM
by Northwoods Outdoors
58 7,465
Hello from upstate NY!
A&MLawn&Snow
09-18-2014 11:19 AM
09-18-2014 04:10 PM
by Sprinkler Buddy
2 866
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
09-18-2014 01:16 PM
by Steve
9 1,052
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 1,484
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 882
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 1,239
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 993
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,743
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 5,484
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,672
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 1,388
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 891
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 1,015
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 939
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,734
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 1,465
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 1,532
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 883
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 921
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 2,379
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 1,160
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,912
» Popular Tags
4wd bob villa charge christmas christmas lighting collections commercial demonstration ditches employee problems estimate exmark ferris first truck fundraiser georgia gopherhaul gravely hardscapes holiday how much to charge how to how to bid hydraulic introduction kawasaki labor cost landscape services lawn lawn care lawn care busines plan lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo leaf removal lesco lighting marketing mowing mulch estimate new buisness new mower past due patio install podcast property management company reo rotating running a business scag scag v-ride seo sprayer starting a business start up lawn care business steep lawns steve stihl tips top dresser toro trailer mate pro truck new used landscape walker won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:30 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:30 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy