Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Just Snagged 26 Accounts In One Phone Call


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-29-2010, 02:08 AM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default Just Snagged 26 Accounts In One Phone Call

Just got 26 accounts for lawn service in one phone call. Had a friend whose landlord was looking for someone to mulch up some leaves on property for him, so I give the guy a call. After visiting with him for a while and making my sales pitch about how I'm licensed and insured, he decides to give me a shot. I show up and mulch up all his leaves from last fall, and recommend a fertilizer and grass seed program to help make the property look nicer and he starts asking questions. I tell him he can make the property look nice without spending a ton of money and offer my services. He accepts. Later this evening he calls me up and wants me to go bid 26 more properties because the last guy was charging him for mowing, but wasn't showing up. I go take a look-see and about 2 hours later I call him back with the estimates. The properties are larger old homes that have been converted into apartments for the college kids and have fairly small yards..mostly trim work. I shoot him an offer and he tells me I have the job. I have to admit, I didn't see that one coming. I didn't over bid, but I made sure to make it worth my trouble considering that parking will be a real butt. After doing some figuring, I will make $11,956 this season off him alone. That's just one of 56 accounts I have going so far...up from 20 last year. Guess I'm gonna have to break down and hire some help this year.

Kendrick
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-29-2010, 03:12 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
First off Congradulations!

This is a classic example of the benefits of spending time with a new customer, explaining what we can do and how we can do it, knowing what we are talking about and doing a great job each step of the way, looking for additional services we can offer and closing the deals promptly. I suspect the additional work you will get simply by being on these sites from other people that see you will be amazing.

I found once you get to a certain size there is a tremendous snowball effect then we fight to keep up with the growth.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #3  
Old 03-29-2010, 07:16 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,187
Rep Power: 10
Steve has disabled reputation
Default

That is fantastic news! Congratulations!

Quote:
Had a friend whose landlord was looking for someone to mulch up some leaves on property for him, so I give the guy a call.
The power of social networking! WOW that is awesome! Do you offer any incentives to get your friends to promote you? How do you think that all came together?

How do others get their friends to look out for them like this as well? Any advice on that?

Quote:
I found once you get to a certain size there is a tremendous snowball effect then we fight to keep up with the growth.
Andy, can you explain this a bit more? You have a great perspective on this that many others don't see.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-29-2010, 08:19 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
That is fantastic news! Congratulations!

Andy, can you explain this a bit more? You have a great perspective on this that many others don't see.
Every company that I have owned or managed has a point where all of a sudden things come easy, business comes to you rather than you trying to find it.

I can't preach networking enough, every one of our clients have a network and if we are doing good work for that network, don;t be afraid to ask if they have friends, college's etc. that could use your service.

I can't give you an exact number in our industry as I don't know, what I do know is in my case we seem to have hit something as work is coming in hand over fist and our clients are telling their friends and neighbours.

We fight to get to a point and sometimes we almost starve getting there but stay positive and work those contacts, they are your strongest tool in your business development tool box.

Tell them you appreciate the referral, I give a free pen I turn in my woodworking shop or I do a little something that shows I appreciate them, doing this creates a very strong relationship, makes both of us feel good and the start telling more people. This has been my experience for over 25 years and I use it to it's fullest in the lawn care/yard care business and it works.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #5  
Old 03-29-2010, 08:38 PM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default

Well, at the time this happened, I hadn't offered any incentives, however after my friend gave me the tip that this guy might be looking for someone to take care of him and that he may possibly have 26 properties, I told him if I got the jobs, I'd mow his lawn for free this year and I'd take care of his mole issues for free too. I have a feeling that probably is why I got the excellent recommendation from him. I'm actually not out anything as I was only charging him $10 last year for his little bitty lawn. Sometimes, we forget that the things we offer and don't think anything about, mean a TON to someone else. I always make it a point to offer something free to my customers every once in a while to make them feel special. Usually it's removing a low hanging limb, taking their mail to them from the mailbox, picking up their newspaper and hading it to them at the door when I first show up, and just treating them like a neighbor and not the check book that pays me every week. You'd be surprised at what took you an extra 30 seconds to do, can affect your future business! We all have that extra 30 seconds, I don't care who you are.
Reply With Quote
  #6  
Old 03-30-2010, 08:22 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,187
Rep Power: 10
Steve has disabled reputation
Default

This does make you wonder, if you should every once in a while send out a letter with some business cards or maybe a business card magnet too and say if you know anyone who needs lawn care, could you please pass these along.

I think we tend to talk more about doing this on here than it is actually done.

Do you think it should be done?

Also how often through out the year?

Should you have something where you offer them a free service to give to one of their friends or neighbors in the area? Maybe it's in the form of a card? Would it be worth while doing something free like that for a potential new customer? Or no?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Rock Patterning? What to call it? Jack Rabbit Lawn Care Marketing & Post your marketing material for review! 4 03-19-2010 06:57 PM
The Call picframer General Talk 10 02-25-2010 10:05 AM
Call me stupid tiedeman Search Engine Optimization and Website Design Discussions. 2 12-08-2006 07:49 PM
If it's too tall, give him a call Steve General Business Discussions 0 07-21-2006 12:15 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 10:12 PM
by ExtremeLawncareServices
77 4,337
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
Today 07:17 PM
by SGL1
11 354
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
Today 07:09 PM
by SGL1
29 1,160
Left handed edging with...
SGL1
Yesterday 08:59 PM
Today 07:05 PM
by SGL1
4 96
Need help determining...
Jbss861
07-20-2014 02:33 PM
Today 01:11 PM
by Steve
13 298
Customer letters
kslawn
Yesterday 06:17 AM
Today 12:19 PM
by Steve
3 100
Should I ?
googus
07-22-2014 04:06 PM
Today 12:10 PM
by Steve
4 141
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
Today 06:46 AM
by kslawn
15 851
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
Today 06:38 AM
by kslawn
3 164
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
Today 06:28 AM
by kslawn
3 204
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
Yesterday 05:37 PM
by Just for Cuts
9 232
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
Yesterday 12:42 PM
by Steve
3 156
new to me box truck
jrayb39667
03-06-2014 10:20 PM
Yesterday 12:40 PM
by Steve
15 1,334
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
Yesterday 11:48 AM
by Steve
4 194
Overspray?
stevef1201
07-21-2014 04:20 PM
Yesterday 11:39 AM
by Steve
3 102
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 226
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 620
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 456
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 236
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-21-2014 01:04 PM
by Steve
12 512
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 544
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 127
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 131
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 671
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 991
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 722
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 656
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 318,783
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-15-2014 11:56 AM
by Steve
5 227
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,667
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 410
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 334
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 799
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 518
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 528
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,845
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 517
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 185
toro proline blades wont...
boog
06-25-2014 06:26 PM
07-11-2014 05:28 AM
by kslawn
18 620
Contents of Marketing to...
prmenter@gmail.com
07-09-2014 05:25 PM
07-10-2014 03:23 PM
by Steve
3 275
Shindaiwa
CLB454
05-13-2014 09:04 PM
07-10-2014 03:04 PM
by Steve
14 755
Starting New in FL
mmcuttrim
08-06-2010 09:22 AM
07-10-2014 02:44 PM
by Steve
48 11,225
Bid help 45 on acre...
Priggan
06-26-2014 12:56 PM
07-09-2014 08:38 AM
by kslawn
7 499
need help bidding fence...
veteranslawncaresystems
07-03-2014 10:33 AM
07-08-2014 12:00 PM
by Steve
5 360
Trimmer or Knife?
gwilson98
07-04-2014 09:56 PM
07-07-2014 02:41 PM
by Steve
6 320
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
07-07-2014 01:55 PM
by Steve
37 7,395
New Canadian Member
coppervalley
07-04-2014 02:15 PM
07-07-2014 01:12 PM
by Steve
1 225
Happy Independance...
stevef1201
07-04-2014 07:05 AM
07-07-2014 01:01 PM
by Steve
2 223
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-07-2014 12:47 PM
by Steve
4 301
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
07-06-2014 01:50 PM
by SGL1
21 5,213
» Popular Tags
4wd advertisement article marketing bid charge christmas lighting christmas light service courtesy call credit card processing customers decorating escrow estimate exmark ferris fundraiser gopherhaul grass gravely gravely 34" zero turn hills holiday holiday decorating holiday lighting how much to charge introduction john deere quik trac kawasaki lawn lawn care business lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf leaf removal lighting managing a lawn care business marketing native plants new buisness new mower office management online classifieds outdoor environments payment podcast property management company push versus ride redmax reo scag scripts search engine optimization seo snow sprayer starting a business starting a lawn care business steve stihl subcontractor theft toro tractor auger turfgrass consulting walker zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:29 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:29 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy