Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Just Snagged 26 Accounts In One Phone Call


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-29-2010, 03:08 AM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default Just Snagged 26 Accounts In One Phone Call

Just got 26 accounts for lawn service in one phone call. Had a friend whose landlord was looking for someone to mulch up some leaves on property for him, so I give the guy a call. After visiting with him for a while and making my sales pitch about how I'm licensed and insured, he decides to give me a shot. I show up and mulch up all his leaves from last fall, and recommend a fertilizer and grass seed program to help make the property look nicer and he starts asking questions. I tell him he can make the property look nice without spending a ton of money and offer my services. He accepts. Later this evening he calls me up and wants me to go bid 26 more properties because the last guy was charging him for mowing, but wasn't showing up. I go take a look-see and about 2 hours later I call him back with the estimates. The properties are larger old homes that have been converted into apartments for the college kids and have fairly small yards..mostly trim work. I shoot him an offer and he tells me I have the job. I have to admit, I didn't see that one coming. I didn't over bid, but I made sure to make it worth my trouble considering that parking will be a real butt. After doing some figuring, I will make $11,956 this season off him alone. That's just one of 56 accounts I have going so far...up from 20 last year. Guess I'm gonna have to break down and hire some help this year.

Kendrick
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-29-2010, 04:12 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
First off Congradulations!

This is a classic example of the benefits of spending time with a new customer, explaining what we can do and how we can do it, knowing what we are talking about and doing a great job each step of the way, looking for additional services we can offer and closing the deals promptly. I suspect the additional work you will get simply by being on these sites from other people that see you will be amazing.

I found once you get to a certain size there is a tremendous snowball effect then we fight to keep up with the growth.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #3  
Old 03-29-2010, 08:16 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,683
Rep Power: 10
Steve has disabled reputation
Default

That is fantastic news! Congratulations!

Quote:
Had a friend whose landlord was looking for someone to mulch up some leaves on property for him, so I give the guy a call.
The power of social networking! WOW that is awesome! Do you offer any incentives to get your friends to promote you? How do you think that all came together?

How do others get their friends to look out for them like this as well? Any advice on that?

Quote:
I found once you get to a certain size there is a tremendous snowball effect then we fight to keep up with the growth.
Andy, can you explain this a bit more? You have a great perspective on this that many others don't see.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-29-2010, 09:19 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
That is fantastic news! Congratulations!

Andy, can you explain this a bit more? You have a great perspective on this that many others don't see.
Every company that I have owned or managed has a point where all of a sudden things come easy, business comes to you rather than you trying to find it.

I can't preach networking enough, every one of our clients have a network and if we are doing good work for that network, don;t be afraid to ask if they have friends, college's etc. that could use your service.

I can't give you an exact number in our industry as I don't know, what I do know is in my case we seem to have hit something as work is coming in hand over fist and our clients are telling their friends and neighbours.

We fight to get to a point and sometimes we almost starve getting there but stay positive and work those contacts, they are your strongest tool in your business development tool box.

Tell them you appreciate the referral, I give a free pen I turn in my woodworking shop or I do a little something that shows I appreciate them, doing this creates a very strong relationship, makes both of us feel good and the start telling more people. This has been my experience for over 25 years and I use it to it's fullest in the lawn care/yard care business and it works.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #5  
Old 03-29-2010, 09:38 PM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default

Well, at the time this happened, I hadn't offered any incentives, however after my friend gave me the tip that this guy might be looking for someone to take care of him and that he may possibly have 26 properties, I told him if I got the jobs, I'd mow his lawn for free this year and I'd take care of his mole issues for free too. I have a feeling that probably is why I got the excellent recommendation from him. I'm actually not out anything as I was only charging him $10 last year for his little bitty lawn. Sometimes, we forget that the things we offer and don't think anything about, mean a TON to someone else. I always make it a point to offer something free to my customers every once in a while to make them feel special. Usually it's removing a low hanging limb, taking their mail to them from the mailbox, picking up their newspaper and hading it to them at the door when I first show up, and just treating them like a neighbor and not the check book that pays me every week. You'd be surprised at what took you an extra 30 seconds to do, can affect your future business! We all have that extra 30 seconds, I don't care who you are.
Reply With Quote
  #6  
Old 03-30-2010, 09:22 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,683
Rep Power: 10
Steve has disabled reputation
Default

This does make you wonder, if you should every once in a while send out a letter with some business cards or maybe a business card magnet too and say if you know anyone who needs lawn care, could you please pass these along.

I think we tend to talk more about doing this on here than it is actually done.

Do you think it should be done?

Also how often through out the year?

Should you have something where you offer them a free service to give to one of their friends or neighbors in the area? Maybe it's in the form of a card? Would it be worth while doing something free like that for a potential new customer? Or no?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Rock Patterning? What to call it? Jack Rabbit Lawn Care Marketing & Post your marketing material for review! 4 03-19-2010 07:57 PM
The Call picframer General Talk 10 02-25-2010 11:05 AM
Call me stupid tiedeman Search Engine Optimization and Website Design Discussions. 2 12-08-2006 08:49 PM
If it's too tall, give him a call Steve General Business Discussions 0 07-21-2006 01:15 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Georgia Boys!
Chilehead
Yesterday 10:23 PM
Yesterday 10:23 PM
by Chilehead
0 20
Repair or replace the...
lxarth
12-17-2014 05:07 PM
Yesterday 10:20 PM
by Chilehead
4 112
Hello from Md
homey
12-17-2014 06:55 PM
Yesterday 09:32 PM
by homey
3 89
Has Obamacare helped or...
Steve
Yesterday 04:37 PM
Yesterday 04:37 PM
by Steve
0 34
Employee job training...
brookline
12-15-2014 08:15 PM
Yesterday 02:09 PM
by SuperiorPower
5 203
I'm BACK!
SuperiorPower
12-16-2014 11:08 PM
Yesterday 02:05 PM
by SuperiorPower
2 115
what do you "love" to...
calebmoss
07-06-2011 10:05 PM
12-17-2014 05:09 PM
by Chilehead
28 8,882
What Fertilizer to Use?
acrajchel
04-07-2014 02:56 PM
12-17-2014 01:11 PM
by Steve
23 2,911
Grass hopper mower
ExtremeLawncareServices
12-05-2013 09:51 AM
12-17-2014 09:40 AM
by SuperiorPower
34 6,057
Peco Bagger
AGPS
11-18-2014 02:20 PM
12-17-2014 09:13 AM
by SuperiorPower
15 1,255
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
12-15-2014 10:30 PM
by ExtremeLawncareServices
188 16,461
New to Gopher Haul-from...
323k13l
12-12-2014 10:34 PM
12-15-2014 02:58 PM
by Steve
3 245
hi
creteland
12-12-2014 09:06 AM
12-15-2014 01:45 PM
by Steve
5 247
New addition to my small...
googus
12-12-2014 07:36 PM
12-15-2014 07:47 AM
by googus
4 312
Ferris IS700Z
rmccutchan
12-14-2014 01:10 AM
12-14-2014 11:41 PM
by rmccutchan
4 221
Charge what the market...
Billy Goat
12-09-2014 12:39 PM
12-14-2014 06:39 PM
by biglee
20 749
Hi from IL
steveinil
11-25-2014 02:07 PM
12-12-2014 07:18 AM
by steveinil
4 760
Utility Company Right of...
eastsidelandcare
12-11-2014 04:54 PM
12-11-2014 04:54 PM
by eastsidelandcare
0 237
leaf removal
Double J LLC
10-03-2014 05:24 PM
12-11-2014 04:50 PM
by eastsidelandcare
33 3,991
suggestions on full lawn...
Brian3137
12-10-2014 07:18 PM
12-11-2014 03:41 PM
by Steve
6 342
new to me box truck
jrayb39667
03-06-2014 11:20 PM
12-11-2014 09:43 AM
by Sprinkler Buddy
18 3,304
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
12-10-2014 02:45 PM
by WesleySnips
7 584
Echo pb200 blower fuel...
googus
12-06-2014 09:03 PM
12-09-2014 06:35 PM
by Steve
3 426
Facebook
element009
03-23-2011 09:36 AM
12-09-2014 06:24 PM
by Steve
36 9,744
Are you prepared for the...
Steve
12-02-2014 04:13 PM
12-09-2014 06:22 PM
by Steve
7 840
Email Address Name
Just Cuts
12-07-2014 09:49 PM
12-08-2014 03:15 PM
by Steve
3 380
Inspection form
stevef1201
12-07-2014 10:38 AM
12-08-2014 03:10 PM
by Steve
1 382
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
12-08-2014 12:37 PM
by jrs.landscaping
108 34,098
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
12-07-2014 06:35 PM
by stevef1201
24 1,653
Innovation by mandate
bayoubandit
11-29-2014 01:33 PM
12-06-2014 03:27 PM
by SGL1
12 910
Trying something new,...
ExtremeLawncareServices
09-21-2014 10:07 PM
12-05-2014 11:06 AM
by Steve
9 2,210
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
12-04-2014 01:32 PM
by stevef1201
15 1,389
How many hours is too...
Just Cuts
12-04-2014 09:00 AM
12-04-2014 01:02 PM
by Just for Cuts
6 553
Does this sound like a...
googus
12-03-2014 07:47 AM
12-04-2014 12:37 PM
by Steve
5 627
New website
Chilehead
11-20-2014 04:39 PM
12-04-2014 12:27 PM
by Steve
14 1,175
New website
SGL1
12-02-2014 10:55 PM
12-03-2014 11:17 PM
by BLC7
19 798
Websites, how long...
Dan Tanner
03-09-2014 08:29 AM
12-03-2014 11:12 PM
by SGL1
21 3,179
I Want to buy old...
ExtremeLawncareServices
10-10-2014 11:04 PM
12-03-2014 10:36 PM
by ExtremeLawncareServices
8 1,820
GPS trackers for...
Billy Goat
12-02-2014 06:09 PM
12-03-2014 07:17 PM
by Steve
8 657
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
12-03-2014 06:31 PM
by SGL1
17 1,389
Hiring Subs over Temps
Billy Goat
12-02-2014 06:26 AM
12-03-2014 01:24 PM
by Steve
3 587
Thanksgiving cards
Steve
11-10-2008 11:57 AM
12-02-2014 11:11 PM
by SGL1
11 9,466
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
12-02-2014 02:17 PM
by jrs.landscaping
12 1,434
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
12-02-2014 08:47 AM
by SGL1
6 1,450
old contracts
bayoubandit
11-29-2014 11:10 AM
12-01-2014 11:20 AM
by Steve
3 672
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
12-01-2014 10:54 AM
by Steve
9 1,213
Lawn care truck
Steve
10-10-2009 03:40 AM
12-01-2014 10:45 AM
by Steve
32 15,118
Intuit Quickbooks...
CDLAWNCARE
11-30-2014 10:19 AM
11-30-2014 10:19 AM
by CDLAWNCARE
0 570
Say Hello !!!
Steve
03-19-2007 12:18 PM
11-28-2014 01:36 PM
by Just Cuts
1,196 355,409
Hello from Kentucky
TRV
09-30-2014 06:42 PM
11-28-2014 10:49 AM
by Steve
13 2,262
» Popular Tags
2wd 4x4 aerocore apartment complex auger bark billy goat brushcutter blades care charge christmas collections edging employee problems equipment rental estimate foreman four wheel drive gopherhaul gravely growing a lawn care business hardscapes hills holiday husqvarna jobs john deere quik trac labor cost landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting lighting brass outdoor lights marketing mowing mr dave mulch mulch estimate new buisness new mower ordinance past due per hour service podcast pto push versus ride running a business savannah scripts search engine optimization seo shreaded small engine repair snow sprayer starting a business toro grand stand trailer trimmer rack truck new used landscape turfgrass consulting up sell employee won't return wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:38 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:38 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy