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How to say "no", in this situation.


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  #11  
Old 03-21-2010, 01:12 PM
CHEESE2009 CHEESE2009 is offline
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Quote:
Originally Posted by adamsmowing88 View Post
What does PITA mean? I am sure it has something to do with constant complaining customers but what does it stand for?
Pain in the _ss

P.I.T.A

hahaha
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  #12  
Old 03-22-2010, 10:28 PM
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Quote:
Originally Posted by ritchiem View Post
Scott...it is all about being a business owner. I think you would be a better business man if you weren't afraid to say no sometimes. I know it is hard to turn down business sometimes, but gut feelings are usually right. If you anticipate problems then stay away and focus your efforts on more profitable jobs.
Quote:
Originally Posted by BREEZE2009 View Post
That's what I needed to hear

I needed to hear that too! Thanks Ritchie!

I had a situation this past Saturday where I did a delivery of a fridge for a lady and when we got there and got unloaded she asked, "how much would you charge to cut the yard?"

I said, "Lemme walk around it."
She said, "just the front and sides, not the back"
I walked around the house and told her $45.
She said, "How about $40?"
I said, "No."
She said, "The guy that usually cuts it charges $40. I wanted to see if you could ..... since you're already here."
I said, "You gonna let $5 keep you from......
before I could get it all out she said, "Yep."
I said, "Ok" started toward the house and said, "Lemme get my hand truck."


I told my buddy that's also a lawn care owner and he said I let that money get away from me. I told him, "it wasn't no money to even let get away".

She asked me what I'd charge, then she wants to tell me what she'll pay?
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  #13  
Old 03-22-2010, 10:32 PM
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Originally Posted by ProCut TM View Post
you should not discriminate just bill them up front.
There's the solution!

We have a winner!!!
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  #14  
Old 03-28-2010, 10:07 PM
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I would atleast give them a try, you gotta help out the elders! Business is business! But for me sometimes helping others is a good thing, not always about the money! I have two yards that are pretty small and next to some of my other accounts, they are old single women. I do them for free, in return I get more jobs from people driving by and they refer me. Helping others always brings good things your way. Don't ever turn down work, do one cut and see how it goes. What's the most you are gonna lose? If you are already at your other account it's just a little bit of time. And like others say up front payment works as well.... Lol

Last edited by Marks500; 03-28-2010 at 10:13 PM.
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  #15  
Old 03-28-2010, 11:11 PM
kdvandco kdvandco is offline
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lol heres one I can answer PITA pain in the a$$ lol
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