Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Happy Client(s)


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #11  
Old 03-23-2010, 06:19 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,487
Rep Power: 10
Steve has disabled reputation
Default

I would think an important key to being successful with this is to be prepared.

Quote:
I had already dropped by last week and looked at everything so I was prepared, gave them a proposal for repair, spraying and lawn care, I hadn't even finished my 20 min presentation when one owner stood up and said the business is yours
When you stop by and you review the property, do you try to take pictures of issues you plan on resolving on the different home owner properties?

Then include those photos in the presentation and talk about what needs to be done to resolve the issues?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 03-23-2010, 06:45 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Steve View Post
I would think an important key to being successful with this is to be prepared.



When you stop by and you review the property, do you try to take pictures of issues you plan on resolving on the different home owner properties?

Then include those photos in the presentation and talk about what needs to be done to resolve the issues?
No because that is too specific to the clients and I don't want anyone to feel out of place, I may say something like I noticed Steve had moles looking for something in his septic field, I checked and it was grubs, we will address this issue by............

If I took pictures of all the lawns and issues at each property, the presentation would be too long, I end and in my proposal it states, there are issues that are not generic to each homeowner, I have made notes and would be happy to discuss these with you privately.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #13  
Old 03-23-2010, 08:19 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,487
Rep Power: 10
Steve has disabled reputation
Default

Ahh ok, so go and check out the property. Take some notes. If there are general issues that apply to all you can talk about them but you want to keep the flow of the presentation going and you want to cover general topics that apply to all the customers.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #14  
Old 03-24-2010, 04:34 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Ahh ok, so go and check out the property. Take some notes. If there are general issues that apply to all you can talk about them but you want to keep the flow of the presentation going and you want to cover general topics that apply to all the customers.
Yes, that is exactly what I do, some issues are generic, some specific. I will address the generic solutions quickly. I can tell by questions being asked if I have the groups attention and how close I am to closing the deal.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #15  
Old 03-24-2010, 07:39 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,487
Rep Power: 10
Steve has disabled reputation
Default

Do you ever find if people are more interested in certain topics than others? For instance, seeing your equipment, understanding why such equipment is being used, hearing about the general lawn problems going on in their area? Or maybe something else?

Or does this all depend on the make up of the group?

I could picture some people being absolutely thrilled to sit on one of your tractors while others could probably not be interested in the least in any equipment discussions at all.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #16  
Old 03-24-2010, 08:25 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Do you ever find if people are more interested in certain topics than others? For instance, seeing your equipment, understanding why such equipment is being used, hearing about the general lawn problems going on in their area? Or maybe something else?

Or does this all depend on the make up of the group?

I could picture some people being absolutely thrilled to sit on one of your tractors while others could probably not be interested in the least in any equipment discussions at all.
Yes and no, some in the group really don't care they just want things done right and to look impressive, then you have the other end of the stick where someone seems to ask all the questions. The main thing they want to hear is what can you do, how long will it take and what is the cost. They do like it when we bring equipment, let them sit on it, sometimes I will let them drive something, we have a lot of gear no other company has due to the cost and I explain the features, advantages and benefits of what we run.

What I find is people know the John Deere name and when you show up with a pile of equipment that all looks new their thought and response is you must be doing well to be able to afford all this, the answer is yes and no, we are doing well for a new company but I personally financed the majority of it, I would never be where I am today if I didn't have the $180,000 I put into it from my own pocket, we would have got here but it would have taken two more years, I simply fast tracked.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #17  
Old 03-25-2010, 06:35 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,487
Rep Power: 10
Steve has disabled reputation
Default

I think all this is a great example of how important sales are. Especially for the owner!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Od tax request from client? jasonw Starting a lawn care business. 6 09-23-2009 10:33 PM
Involve the Client..? picframer General Talk 5 09-19-2009 02:20 PM
Another client request picframer General Talk 3 09-09-2009 09:42 AM
Client rescheduling? jasonw Starting a lawn care business. 4 07-13-2009 02:57 PM
How Well Do You Know Your Client? Steve General Business Discussions 4 04-26-2006 08:27 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
how to fi d commercial...
mchampion319
Today 09:50 PM
Today 09:50 PM
by mchampion319
0 15
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
Today 08:23 PM
by ExtremeLawncareServices
17 332
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 05:51 PM
by stevef1201
146 10,887
Pda
stevef1201
Yesterday 02:05 PM
Today 03:24 PM
by Just for Cuts
1 108
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
Yesterday 07:28 AM
by Sprinkler Buddy
1 147
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-17-2014 10:02 PM
by mrmann901
0 126
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-17-2014 06:05 PM
by NHray
0 154
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-17-2014 04:56 PM
by stevef1201
2 204
This sucks...
Matther777
09-18-2014 04:56 PM
10-17-2014 04:54 PM
by stevef1201
13 1,982
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-17-2014 04:27 PM
by Just for Cuts
6 291
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-17-2014 04:05 PM
by RWorthley1
0 140
first year update
cmdlawncare
08-12-2014 05:41 PM
10-17-2014 03:46 PM
by cmdlawncare
3 1,113
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 498
questions on order to...
jack2048
10-13-2014 11:15 AM
10-17-2014 08:48 AM
by Just for Cuts
14 543
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 796
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,139
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 542
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 339,775
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-15-2014 02:57 PM
by Steve
2 284
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 250
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,339
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,361
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,420
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 379
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 544
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 389
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 732
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,352
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 708
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,498
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 921
Truck craft dump bed...
ExtremeLawncareServices
10-04-2014 08:41 PM
10-10-2014 11:35 AM
by Steve
7 824
First Time River Rock...
berryjam
10-09-2014 06:09 PM
10-10-2014 11:08 AM
by Steve
2 480
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-10-2014 11:03 AM
by Steve
1 475
Question?what should I...
dalvan0
09-24-2014 11:10 PM
10-09-2014 05:58 PM
by kslawn
28 1,992
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
10-09-2014 04:19 PM
by Just for Cuts
25 2,851
snowplowing
jshak40
09-01-2014 07:20 AM
10-09-2014 02:21 PM
by Steve
25 3,496
Changing Scag Freedom Z...
maggiedavidson
10-06-2014 12:24 PM
10-08-2014 06:34 PM
by ExtremeLawncareServices
7 711
The most dangerous part...
Steve
10-06-2014 02:45 PM
10-07-2014 04:18 PM
by ExtremeLawncareServices
3 689
Good Mower
jack2048
10-04-2014 05:34 PM
10-07-2014 01:05 PM
by Steve
7 780
Mulching fad killing...
Tree geek
10-06-2014 08:37 PM
10-06-2014 08:37 PM
by Tree geek
0 596
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-06-2014 02:53 PM
by Steve
11 1,318
Update on LawnsAway and...
Ian Lovejoy
09-28-2014 10:24 AM
10-06-2014 01:30 PM
by Steve
4 1,186
A GREAT Story
stevef1201
10-02-2014 10:33 AM
10-06-2014 12:50 PM
by Steve
6 996
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-03-2014 07:26 PM
by kslawn
6 1,136
Kohler command carb...
ExtremeLawncareServices
09-21-2014 03:09 PM
10-03-2014 07:12 PM
by kslawn
27 2,093
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
10-03-2014 03:37 PM
by ExtremeLawncareServices
14 2,659
Sprinkler head guards...
Sprinkler Buddy
09-27-2014 04:55 AM
10-03-2014 05:42 AM
by Sprinkler Buddy
8 1,282
new to the forum
SGlawncare
09-16-2014 11:20 PM
10-02-2014 09:53 PM
by Steve
5 1,728
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
10-02-2014 09:48 PM
by ExtremeLawncareServices
13 1,998
» Popular Tags
4wd apartment complex article marketing bark bid blades bob villa care charge collections collections subcontractor decorating ditches edging employee problems equipment rental estimate exmark ferris four wheel drive fundraiser gopherhaul gravely growing a lawn care business hardscapes honda how much to charge husqvarna installation introduction landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing mr dave mulch new mower past due podcast promotion pto redmax reo running a business scag search engine optimization seo shell small engine repair snow sprayer starting a business steep lawns steve stihl theft of services top dresser toro toro grand stand trimmer rack truck new used landscape turfgrass consulting walker wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:14 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:14 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy