Newbe from MD

[Jimbo MD]

Unless you going to continiously use the same materials, I just get rid of them, thre's no way to order an exact amount of pavers, if you finish with a 1/4 pallet left over, home run, just give the rest away to someone who wants it.

[Steve]

Lawn care business tips

4.Volumn, when you go into a neighboorhood, you should always think about owning it, even if it just starts with one street. What is your suggestion on how best to go about owning a neighborhood? And do you mean for lawn care maintenance or other services?

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[Jimbo MD]

The only way to own a neighboorhood is by offering lower prices. But since your dealing in volumn all you have to do is keep going from house to house without the loading / driving time. The more houses you do in a neighboorhood, the more they will call you for other services.

[Steve]

Now that is interesting!

When you have the potential to get a bunch of customers right near each other like that, do you have some sort of rule of thumb % that you are willing to drop your price for those new additional customers where it still makes it worth your time?

[Jimbo MD]

I don't have % that adjust to. I kinda know what everyone charges, so I adjust to that.Sometimes you don't make the money you should, but if your delivering a good, consistant service at an affordable price and your doing the majority of the work in the neighboorhood, people will always pick you first.

[Steve]

1.The customer is always write. ( I actually learned that one from having 4 females in the house )

Do any situations stand out from your experience where you felt the customer was absolutely wrong but you bit your tongue and told them they were right and you did something to resolve the issue where it cost you?

Have you found this business rule to help you out in the long run?

[Jimbo MD]

Man I could write you a few stories on that one, I've seen a few customer / contractor screeming matches and everyone ends up looking bad. I think the best thing to do is if it is a non warrenty issue and it only cost you a few hours, let them be write, fix it and move on.

[Steve]

Man I could write you a few stories on that one

I'd love to hear one of them. I think we all learn better from shared experiences.