Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Decisions


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-25-2009, 04:45 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default Decisions

I find myself faced with a very tough decision, some may laugh and say just do it but let me give you the background.

I want to be careful and not mention any company, lets just say I do very little work in my community which is true, no reason other than I love working in the community most of our business is in about 30 min from my home.
There is a lawn care company and snow removal about two streets over from me, they are massive, at least 8 trucks with trailers, very, very professional looking in every respect and yes we sometimes meet at the coffee shop in the mornings.

Dad is a bit older than me and owns the company, son who I would guess is 25 basically runs it this year and I think dad has his eye off the ball, I have herd from many that the son has a substance issue, I don’t get into the gossip but I keep a log in my head and I have herd this a lot.

Starting Tuesday something strange happened, I started receiving a lot of emails for snow removal quotes, I would guess close to 30 last week, all coming from my website all in my area. I was subbing all snow jobs this year to a neighbour, simple reason, I have plowed for over 20 years and I simply am not interested, I have a very successful woodworking business and the plan was to work in my shop this winter, my woodworking company is hurting as I haven’t had time to build inventory.

Anyhow on Wednesday I had a call from a lady about 5 min over from me, it’s a different lake than I am on and the development is about three years old, I honestly haven’t been over there since it was developed, she said that the hole side of the lake is private lanes with 5 to 6 homes each, she told me the provider, the guy above, and that he increased his rates 50% for the snow season and 35% for the lawn season next year, same story from speaking with other prospects later in the week and yesterday.

Anyhow I did quotes yesterday, all within 15 min of my home, 31 places for snow removal, now the decision, do I do this myself and yes I have the gear in an effort to get their lawn and yard care??? I saw piles of work yesterday, mainly tree cutting and chipping, although my buddy will do a good job with the snow removal, it won’t be my company name these people will see, that is the issue in my head.

This has nothing to do with money, it’s all about being in the eyes of the client and since it’s so close, all of them, I am really tempted to do it myself but the woodworking will suffer. I really wanted to get out of snow removal, I don't find any fun in it anymore......oh boy this is going to be a tough call.
__________________
Andy
Halifax, Nova Scotia

Last edited by picframer; 10-25-2009 at 04:49 AM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-25-2009, 01:42 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,365
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
That's an interesting situation to be in. If you sub-contract the jobs to your friend, what is your fear of the worst that could happen?

Could you create some kind of deal when he plows these customers he uses your equipment? Is there a creative way to resolve this issue?

What if you decide to not do any of the winter work or sub-contract it out, how badly would this hurt your goal of landing spring accounts? Would you simply enjoy it more to spend time doing your wood working over the winter?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 10-25-2009, 06:12 PM
swstout's Avatar
swstout swstout is offline
Steve
 
Join Date: Jan 2009
Location: Canastota, NY
Age: 66
Posts: 1,082
Rep Power: 8
swstout is on a distinguished road
Default Part 1

Quote:
Originally Posted by picframer View Post
Dad is a bit older than me and owns the company, son who I would guess is 25 basically runs it this year and I think dad has his eye off the ball, I have herd from many that the son has a substance issue, I donít get into the gossip but I keep a log in my head and I have herd this a lot.

I have some experience in this. One of my (former) friends, Scott owned the health cllub where I moved from. He had free weights, machines, indoor and outdoor pool, walking track (level) and a walking track (with small hills). He also carried nutritional products. He is younger than me (his oldest was the same age as my youngest). He lives and promotes health and fitness.

My daughter told me that his son had a bad drug problem - mostly Ecstasy. I did some checking and found it to be true. I mulled over bringing it up to Scott parent to parent, but didn't. A month later I attended his funeral.
Scott, somehow learned that I knew about his problem but didn't tell him. He has not spoken to me since.
Maybe, if I had went to him, he would still be alive. Maybe, Scott would have believed me if I did tell him.

The point is that I should have had the parent to parent talk! Or, as my wife later said, "you should have wrote a note and left it on his car". If I had at least done that, the pressure would have been lessoned, he (Scott) could act even though he totally missed all the signs, (the not my kid syndrome). When he found out, I would still be his friend.
I've been to too many drug related funerals. Just stopping one would be a great start.

Steve
__________________


Reply With Quote
  #4  
Old 10-25-2009, 06:45 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
That's an interesting situation to be in. If you sub-contract the jobs to your friend, what is your fear of the worst that could happen?

Could you create some kind of deal when he plows these customers he uses your equipment? Is there a creative way to resolve this issue?

What if you decide to not do any of the winter work or sub-contract it out, how badly would this hurt your goal of landing spring accounts? Would you simply enjoy it more to spend time doing your wood working over the winter?
I am reminded great minds think alike, small ones seldom differ.....interesting quote.

The jury is still out on what to do, Have to give this some serious thought...
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #5  
Old 10-25-2009, 11:45 PM
groundhog104 groundhog104 is offline
Junior Member
 
Join Date: Sep 2008
Posts: 7
Rep Power: 7
groundhog104 is on a distinguished road
Default Decisions

A solution may be to have your sub man if he does not advertise his own business possibly run a magnet tag on his trucks with your business info. If he does great work there would be no fear of him ruining your company name or causing any types of disturbance. Explain you would like their business for lawncare or what ever and want your name going up and down their street hundreds of times this winter. Sounds like the pickins are there for the takin these people will be looking for their replacement lawncare and plow service very quickly with the rising prices of the co. in question now. These close accounts may also allow you to maybe cut loose any farther away accounts or complainers etc. Good luck $$$$$$$$$$$$$$$$$$$$$$$$$$$
Reply With Quote
  #6  
Old 10-26-2009, 01:31 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by groundhog104 View Post
A solution may be to have your sub man if he does not advertise his own business possibly run a magnet tag on his trucks with your business info. If he does great work there would be no fear of him ruining your company name or causing any types of disturbance. Explain you would like their business for lawncare or what ever and want your name going up and down their street hundreds of times this winter. Sounds like the pickins are there for the takin these people will be looking for their replacement lawncare and plow service very quickly with the rising prices of the co. in question now. These close accounts may also allow you to maybe cut loose any farther away accounts or complainers etc. Good luck $$$$$$$$$$$$$$$$$$$$$$$$$$$
I think this is the best option, $6,800 for a heated cab for my 2520 tractor and I don't want a plow on the trucks so I will just sub and see if my buddy will run my signs, I am 99 percent sure he will, to be honest other than my own driveway, my plowing days are over.......when you get older and not that I am old, the body doesn't appreciate the cold and the body put me through hell last winter plowing.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #7  
Old 10-27-2009, 03:33 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,365
Rep Power: 10
Steve has disabled reputation
Default

Maybe you could have him drop off cards to say when he was there plowing at the customer's house and also potentially a questionnaire to see what the customer thought of the results?

That could help you keep an eye on his work?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 10-27-2009, 04:32 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Maybe you could have him drop off cards to say when he was there plowing at the customer's house and also potentially a questionnaire to see what the customer thought of the results?

That could help you keep an eye on his work?
Great idea, I think in addition what I will do is simply follow up by dropping by, as we know customers will generally call if there is a problem but then again some just move on. I am meeting with Sean today, he is the sub, just to ensure he knows how important these clients are to me and what my excectations are, he does good work, my concern is he drives for Coke and a few of my customers are in the medical profession, they need to be able to get out when duty calls.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #9  
Old 10-27-2009, 05:54 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,365
Rep Power: 10
Steve has disabled reputation
Default

With all your experience interacting with other businesses, what do you feel is the best way , ideally, to expand something like this?

Is there anyway to possibly create a subsidy where you partner up with someone like this person. This way they have some skin in the game and will want to do their best and benefit from it?

Have you ever kicked around ideas like that so you could have these different divisions and have others manage it and have a financial interest in managing it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Laid off oil field...
Mr. Mow
Today 09:03 AM
Today 11:31 AM
by biglee
1 26
Quick money this morning,
biglee
Today 11:18 AM
Today 11:18 AM
by biglee
0 16
Share your stolen...
SGL1
05-27-2015 09:05 PM
Today 08:21 AM
by Chilehead
14 218
Hello
designr69
Yesterday 02:47 PM
Today 12:29 AM
by Steve
1 50
Hello All
HappyGrass
05-27-2015 10:10 PM
Today 12:27 AM
by Steve
4 107
big job for me....need...
holymoly
05-28-2015 06:15 AM
Today 12:26 AM
by Steve
5 133
What a JERK!
Chilehead
05-06-2015 08:13 AM
05-28-2015 03:13 PM
by HappyGrass
16 843
5 things you would...
Steve
09-11-2008 08:53 AM
05-28-2015 03:02 PM
by HappyGrass
5 2,172
how to make customers...
Bradcook21
05-27-2015 05:04 PM
05-28-2015 12:31 PM
by Steve
5 139
Equipment dealers
mattthelawnguy
05-21-2015 04:33 PM
05-28-2015 12:20 PM
by Steve
6 231
Things your lawn care...
Steve
05-27-2015 11:48 AM
05-27-2015 11:48 AM
by Steve
0 73
I can't believe people...
ExtremeLawncareServices
05-25-2015 10:29 AM
05-27-2015 11:45 AM
by jrs.landscaping
9 279
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
05-27-2015 11:35 AM
by Steve
5 202
Pissed off customers
stonegatedesigns
05-26-2015 05:29 PM
05-27-2015 11:26 AM
by Steve
3 145
Great start to the season
jcurr33
05-25-2015 08:49 PM
05-26-2015 01:50 PM
by Steve
2 110
uploading video on here?
holymoly
05-24-2015 08:13 AM
05-26-2015 01:37 PM
by Steve
2 107
new here ! need help
pgrace
05-23-2015 11:29 PM
05-26-2015 01:35 PM
by Steve
1 128
What's your next...
Steve
05-15-2015 11:54 AM
05-26-2015 01:25 PM
by Steve
14 423
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
05-26-2015 01:22 PM
by Steve
5 246
More Rain or Less?
Steve
05-20-2015 12:06 PM
05-24-2015 04:37 PM
by SGL1
12 313
Irrigation
pboy8634
02-21-2010 12:46 PM
05-22-2015 10:05 PM
by biglee
25 8,499
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
05-22-2015 09:58 PM
by biglee
37 9,255
Peace garden ideas
SGL1
05-13-2015 03:15 PM
05-21-2015 07:51 PM
by avetslawncare
16 560
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
05-20-2015 09:18 PM
by ExtremeLawncareServices
84 6,925
Total yard rehab
SGL1
04-23-2015 03:59 PM
05-19-2015 08:22 PM
by SGL1
15 855
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-19-2015 04:12 PM
by NinaMarie86
1,223 390,627
New Lawn Service
carmelitaslawnservice
05-19-2015 10:02 AM
05-19-2015 02:51 PM
by Steve
1 155
Landscaper Jailed After...
SGL1
05-18-2015 08:15 AM
05-19-2015 02:37 PM
by Steve
5 258
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
05-19-2015 02:29 PM
by Steve
38 2,101
feeling like im being...
Bradcook21
05-17-2015 07:33 AM
05-19-2015 02:11 PM
by Steve
6 265
good news yesterday
Bradcook21
05-17-2015 07:08 AM
05-19-2015 06:16 AM
by Bradcook21
3 191
ignition coil
jasonw
05-12-2015 05:31 PM
05-18-2015 12:07 PM
by Steve
3 307
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
05-18-2015 12:06 PM
by Steve
13 747
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
05-15-2015 08:46 PM
by biglee
22 1,560
big dog mowers?
Bradcook21
05-13-2015 04:03 PM
05-14-2015 10:55 AM
by Steve
4 337
Small HOA Bid
lxarth
05-06-2015 10:37 PM
05-13-2015 11:55 AM
by Steve
9 565
New company in Michigan
SEM
04-24-2015 09:27 PM
05-13-2015 11:51 AM
by Steve
11 686
Fired for refusing to...
Mr. Mow
05-09-2015 06:15 AM
05-12-2015 01:36 PM
by Steve
6 561
I have ZERO confidence...
Just for Cuts
05-01-2015 04:24 PM
05-12-2015 03:53 AM
by jrs.landscaping
31 1,169
landscape insurance
clarkslawn
03-30-2015 10:14 PM
05-11-2015 01:15 PM
by Steve
6 1,080
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
05-10-2015 07:50 PM
by ExtremeLawncareServices
9 1,111
Bought my first STIHL...
Mr. Mow
05-09-2015 06:29 AM
05-10-2015 08:36 AM
by Mr. Mow
9 464
advice wanted please and...
CHenricks
05-07-2015 08:40 PM
05-08-2015 04:20 PM
by CHenricks
7 482
Hello
SallyBorowicz
05-06-2015 11:14 AM
05-08-2015 02:21 PM
by Steve
3 386
Mower Advice
tl757
05-06-2015 02:31 PM
05-08-2015 01:45 PM
by Steve
6 520
Home today...Still...
biglee
05-06-2015 11:59 AM
05-07-2015 12:06 PM
by biglee
2 388
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
05-07-2015 11:17 AM
by Steve
79 4,092
color fliers?
holymoly
04-18-2015 02:32 PM
05-07-2015 10:57 AM
by Steve
16 1,090
Looking good
mrsmichigan
05-06-2015 09:47 AM
05-07-2015 10:53 AM
by Steve
1 326
What are your biggest...
Steve
05-05-2015 01:24 PM
05-07-2015 10:52 AM
by Steve
2 379
» Popular Tags
aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter blades blowout bush commercial curb appeal services deliquentaccounts demonstration ditches door hangers employee problems equipment rental estimate facebook foreman free advertising google growing a lawn care business how to husqvarna jobs john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care busines plan managing a lawn care business marketing more customers business mr dave mulch new business patio install per hour service pricing pto scag secrets to landscaping sell the vision shell shreaded small engine repair snow plowing sq ft square foot starting a lawn care business steep lawns swzt theft toro toro grand stand tractor auger trailer trailer mate pro tree trimmer rack up sell employee web design website website design winterization wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:10 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:10 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy