09-19-2009, 05:04 AM
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Andy
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Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,133
Rep Power: 5
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Involve the Client..?
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I did a drain job this week by myself as we are short staff, it was one of the worst yet as the clay content was, well like cement.
I had the rock dumped in the clients driveway while I transported it with the tractor, the client didn't have access to their front stairs for a while but Linda wanted to get some coffee, I gave her a ride up to the back of the house as it was raining and the front bank is very steep, she loved it
This is one of those jobs that could have gone south fast, due to it being so wet and the heavy clay, it made a major mess of their side and back yard, I involved them as much as possible and evenerything worked out and they understood, staff finished sodding yesterday and they wrote saying they are very happy, have to drop down today for payment and see the job.
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Andy
Halifax, Nova Scotia
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