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Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

I didn't stick to my guns ...


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
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Old 07-24-2009, 03:18 PM
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I have had good luck with my elderly client thus far. They nit pick and demand perfection but the way I see it we should nitpick and demand perfection from ourselves as well as we are not professionals. My one complaint about them is they always seem to find/make a hunnydo list of od jobs they want done. such as "Fold that tarp up and put it over there or replace the tail light bulb in the Cadillac." I don't mind these though because they still pay for them so I do what ever I can to make them happy and call me back again so long as its not breaking any state licensing laws.
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Old 07-24-2009, 03:53 PM
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Originally Posted by jasonw View Post
I have had good luck with my elderly client thus far. They nit pick and demand perfection but the way I see it we should nitpick and demand perfection from ourselves as well as we are not professionals. My one complaint about them is they always seem to find/make a hunnydo list of od jobs they want done. such as "Fold that tarp up and put it over there or replace the tail light bulb in the Cadillac." I don't mind these though because they still pay for them so I do what ever I can to make them happy and call me back again so long as its not breaking any state licensing laws.
I guess that's just it. If she had a complaint about the job being done then I'd take it in stride and improve myself. This customer would be happier if I left it looking terrible as long as she didn't have to pay the tax. lol

I learned from my friend that I shouldn't do extras that don't involve lawn care. One of his customers asked him to haul a small bag of sticks away. He did. The next week there were 16 bags waiting for hauling. LOL!!!
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