I never really met any of my customers.
Guy: I need lawn service, my address is *****
Scott: Ok, you got it!
I do it, call them the next week to have the payment ready.
If I miss a call, I usually call back. If there is no answer I FIND THEM
on canada411.com + mapquest.com
Then I pass by their home just to make sure I even want to deal with them.
They might have grass up to your neck, or some other problem. I'll avoid the call.
If there is no problem with the lawn, I write my estimate on the back of a card & stick it where they can see it, or mail box. Then I will call later to confirm if they had received my card & if they are interested.