Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Two_Dogs here is a referral letter


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-19-2006, 12:39 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,117
Rep Power: 10
Steve has disabled reputation
Default

Hi Two_Dogs,

Here is a referral letter, based on your previous post. Maybe you will find it helpful? Or do you have any suggestions to make it better?

Download it in Word Doc format.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-19-2006, 01:33 PM
Two_Dogs Two_Dogs is offline
Members
 
Join Date: Jan 2006
Posts: 23
Rep Power: 10
Two_Dogs
Default

Lawn care business tipsLawn Care Business Book
Thanks for the letter, however I already had one composed and used it.

Just a helpful tip, during any slack time I have I think of the services I plan to promote, the inducements I want to throw out there, price increases I need to make, etc. I then wordsmith a document that I then save as a template, then each customer that needs to get a copy of a particular form can simply have thier name address and town cut and pasted in the heading. When I am done with the letter I always save each customers letter as a reference and in the event I need it again in the future.

P.S. When I save to a folder I always use the show in groups option, all documents and internal folders are then sorted alphabetically.
__________________
Reply With Quote
  #3  
Old 01-19-2006, 02:47 PM
maelawncare maelawncare is offline
Members
 
Join Date: Nov 2003
Posts: 83
Rep Power: 0
maelawncare
Default

hey, thanks though. i can use it
Reply With Quote
  #4  
Old 01-20-2006, 07:31 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,117
Rep Power: 10
Steve has disabled reputation
Default

Hi Two_Dogs,

What types of services and inducements have you tried in the past which you have found to be worth while?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-20-2006, 11:16 AM
Two_Dogs Two_Dogs is offline
Members
 
Join Date: Jan 2006
Posts: 23
Rep Power: 10
Two_Dogs
Default

The service I found to be the easiest upsell for us was bed renovations, existing plant beds are overgrown, no longer have an edge, we would come in and renovate, make it look like new. I found before and after photo portfolio to be the only inducement I needed to upsell this service.

Really last year our level of business at the start and as the season progressed, had us kind of scrambling to get it all done all season long. I inherited some accounts at the beginning of the 2005 season and they were woefully underpriced IMO. I raised prices considerably across the board, but to help alleviate the sticker shock offered fifth mow and tenth mow free. I now, this year, have prices where they needed to be and my customer base is used to paying these prices. Retention rate is at or above 99% as well with our only lost account coming from an elderly woman selling her house and moving to Texas.

Getting that first year under our belts has been beneficial as far as gaining perspective and focus (last year going into the great unkown we could plan but without the benefit of operational knowledge) We have a much cleare picture of exactly who our customers are and thier expectations, much better handle on what we need to concentrate on and who.

The referral program, differing payment options and methods, discounts on full season lawn applications, discounts on full property maintenance packages, free menu item at PR's, combined with exploring some inexpensive advertising opportunities (PR's and I've talked with the carpet cleaning company owner) really have me excited about our prospects for the upcoming season.
__________________
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Billing methods
jcurr33
Today 01:33 PM
Today 01:33 PM
by jcurr33
0 1
introducing myself
chris2500hd
03-24-2015 11:16 AM
Today 01:22 PM
by chris2500hd
7 124
Commercial Jobs
CurbAppeal1
Yesterday 04:22 PM
Today 12:44 PM
by Steve
4 91
Flag or no flag
Matther777
03-24-2015 02:41 PM
Today 12:36 PM
by Steve
8 236
Mower vs lot size advice
jcurr33
Yesterday 09:29 PM
Today 04:49 AM
by avetslawncare
2 71
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
Yesterday 08:57 PM
by SGL1
9 421
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
Yesterday 08:55 PM
by SGL1
14 409
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
Yesterday 08:04 PM
by avetslawncare
4 129
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
Yesterday 07:54 PM
by Trupro
33 1,443
How do you get...
ESREVER
Yesterday 01:30 PM
Yesterday 07:20 PM
by avetslawncare
6 109
Bid for large home...
lxarth
03-22-2015 11:06 AM
Yesterday 03:44 PM
by jrs.landscaping
7 223
Employee job training...
brookline
12-15-2014 07:15 PM
Yesterday 03:26 PM
by ESREVER
25 2,289
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
Yesterday 02:50 PM
by Steve
10 249
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
Yesterday 02:36 PM
by Steve
5 135
Helping others
hansenslawncare
09-15-2011 08:50 PM
Yesterday 02:33 PM
by Steve
11 2,608
DOT Number
acrajchel
03-20-2015 05:56 PM
Yesterday 02:28 PM
by Steve
7 253
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 90
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
03-24-2015 11:47 AM
by Steve
1 90
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 154
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 95
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 86
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 379,762
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 787
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
03-23-2015 11:48 AM
by BLC7
18 421
Need some advice about...
Wolf4dk
03-22-2015 10:48 PM
03-22-2015 10:48 PM
by Wolf4dk
0 139
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,508
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 227
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-21-2015 01:53 PM
by Bradcook21
4 248
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
03-20-2015 10:00 PM
by ExtremeLawncareServices
32 3,532
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 146
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 498
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 234
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 429
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 313
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,257
Repair or replace the...
lxarth
12-17-2014 04:07 PM
03-18-2015 02:49 PM
by Just for Cuts
21 1,980
new to the site
bigdaveha12
03-17-2015 09:13 PM
03-18-2015 02:33 PM
by Steve
1 172
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 06:47 PM
03-17-2015 10:14 PM
by ExtremeLawncareServices
17 814
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
03-17-2015 08:15 PM
by SGL1
3 228
mulch questions
Bradcook21
03-08-2015 08:37 AM
03-17-2015 07:00 PM
by Bradcook21
23 925
Scag hydro w/b frame...
Just for Cuts
03-11-2015 03:32 PM
03-17-2015 06:37 PM
by lxarth
11 451
Buy new or used?
lxarth
12-26-2014 09:50 PM
03-17-2015 06:11 PM
by lxarth
14 1,657
New to 2015
Infinitelawn
03-16-2015 08:29 AM
03-17-2015 11:47 AM
by Steve
4 252
Pulling trailer was...
SGL1
03-07-2015 07:14 PM
03-17-2015 08:11 AM
by SGL1
30 1,071
Diesel conversion?
Just for Cuts
03-02-2015 09:59 AM
03-16-2015 03:26 PM
by Just for Cuts
10 592
trimmer racks.
apmAkron
03-12-2015 09:07 AM
03-16-2015 03:17 PM
by Steve
4 320
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
03-16-2015 03:11 PM
by Steve
4 315
new equipment
apmAkron
03-12-2015 09:12 AM
03-16-2015 03:07 PM
by Steve
7 334
When do you get the most...
CHEESE2009
09-14-2011 03:28 PM
03-16-2015 03:05 PM
by Steve
18 5,600
All NEW BRASS Black Rain...
BlackRain75
03-03-2015 09:07 PM
03-16-2015 07:25 AM
by BlackRain75
2 520
» Popular Tags
apartment complex auger bark billy goat brushcutter blades blowout bob villa collections commercial design edging employee problems equipment rental ferris flyers foreman free advertising grass growing a lawn care business hardscapes hills hiring husqvarna hydraulic introduction john deere quik trac landscape landscape services landscaping training lawn aeration lawn care lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website marketing more customers business mr dave new business ordinance past due patio install per hour charge pricing profit on employee pto push versus ride running a business scag v-ride scripts search engine optimization secrets to landscaping sell the vision seo shell small engine repair square foot sulky toro grand stand trailer tree trimmer rack truck new used landscape walk behind web design website website design winterization won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:48 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:48 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy