Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Two_Dogs here is a referral letter


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-19-2006, 12:39 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,454
Rep Power: 10
Steve has disabled reputation
Default

Hi Two_Dogs,

Here is a referral letter, based on your previous post. Maybe you will find it helpful? Or do you have any suggestions to make it better?

Download it in Word Doc format.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-19-2006, 01:33 PM
Two_Dogs Two_Dogs is offline
Members
 
Join Date: Jan 2006
Posts: 23
Rep Power: 10
Two_Dogs
Default

Lawn care business tipsLawn Care Business Book
Thanks for the letter, however I already had one composed and used it.

Just a helpful tip, during any slack time I have I think of the services I plan to promote, the inducements I want to throw out there, price increases I need to make, etc. I then wordsmith a document that I then save as a template, then each customer that needs to get a copy of a particular form can simply have thier name address and town cut and pasted in the heading. When I am done with the letter I always save each customers letter as a reference and in the event I need it again in the future.

P.S. When I save to a folder I always use the show in groups option, all documents and internal folders are then sorted alphabetically.
__________________
Reply With Quote
  #3  
Old 01-19-2006, 02:47 PM
maelawncare maelawncare is offline
Members
 
Join Date: Nov 2003
Posts: 83
Rep Power: 0
maelawncare
Default

hey, thanks though. i can use it
Reply With Quote
  #4  
Old 01-20-2006, 07:31 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,454
Rep Power: 10
Steve has disabled reputation
Default

Hi Two_Dogs,

What types of services and inducements have you tried in the past which you have found to be worth while?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-20-2006, 11:16 AM
Two_Dogs Two_Dogs is offline
Members
 
Join Date: Jan 2006
Posts: 23
Rep Power: 10
Two_Dogs
Default

The service I found to be the easiest upsell for us was bed renovations, existing plant beds are overgrown, no longer have an edge, we would come in and renovate, make it look like new. I found before and after photo portfolio to be the only inducement I needed to upsell this service.

Really last year our level of business at the start and as the season progressed, had us kind of scrambling to get it all done all season long. I inherited some accounts at the beginning of the 2005 season and they were woefully underpriced IMO. I raised prices considerably across the board, but to help alleviate the sticker shock offered fifth mow and tenth mow free. I now, this year, have prices where they needed to be and my customer base is used to paying these prices. Retention rate is at or above 99% as well with our only lost account coming from an elderly woman selling her house and moving to Texas.

Getting that first year under our belts has been beneficial as far as gaining perspective and focus (last year going into the great unkown we could plan but without the benefit of operational knowledge) We have a much cleare picture of exactly who our customers are and thier expectations, much better handle on what we need to concentrate on and who.

The referral program, differing payment options and methods, discounts on full season lawn applications, discounts on full property maintenance packages, free menu item at PR's, combined with exploring some inexpensive advertising opportunities (PR's and I've talked with the carpet cleaning company owner) really have me excited about our prospects for the upcoming season.
__________________
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
Today 07:41 PM
by hammr04
5 1,813
Three Stripe Land Care...
hammr04
Today 07:19 PM
Today 07:19 PM
by hammr04
0 20
Ready to learn and get...
Koley Lawn & Landscape
06-28-2015 05:16 AM
Today 05:12 PM
by jrs.landscaping
6 1,747
Country Life Lawn Care
darleneh
Yesterday 11:24 AM
Today 01:25 PM
by Steve
3 1,692
Dogs
Mr. Mow
Yesterday 02:37 PM
Today 11:31 AM
by Steve
3 1,690
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
Yesterday 09:23 PM
by Chilehead
6 1,786
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
Yesterday 02:30 PM
by Mr. Mow
11 2,018
Marketing ideas
xandrew245x
04-29-2014 06:35 AM
06-25-2015 07:11 PM
by GreenWorx
34 5,626
Never ending sod jobs
avetslawncare
06-05-2015 09:46 PM
06-25-2015 11:42 AM
by Steve
11 2,256
Weed and Feed Service...
mike94740
06-23-2015 05:50 PM
06-24-2015 09:56 PM
by avetslawncare
2 1,745
Trimming hedges / trees,...
Hard-Body lawn & garden
06-23-2015 07:08 PM
06-24-2015 09:59 AM
by Steve
1 1,748
Hi Everyone from Arkansas
KellyMarie
06-04-2015 04:16 PM
06-23-2015 01:34 PM
by KellyMarie
4 2,024
how to make customers...
Bradcook21
05-27-2015 05:04 PM
06-23-2015 06:36 AM
by GreenWorx
7 2,245
problems with a customer...
LawnCareMan280
06-16-2015 10:26 PM
06-22-2015 11:11 AM
by Steve
6 2,017
Please review this FREE...
markty
06-21-2015 07:42 AM
06-22-2015 11:00 AM
by Steve
1 1,773
A good commercial bid...
burtle
06-20-2015 09:09 PM
06-22-2015 10:56 AM
by Steve
1 1,831
What would you do with...
holymoly
06-20-2015 06:48 PM
06-22-2015 10:48 AM
by Steve
1 1,770
New Member just joined...
vgoleco@hotmail.com
06-19-2015 03:49 PM
06-22-2015 10:42 AM
by Steve
2 1,809
Credit Cards - What's in...
Shark1611
06-16-2015 03:04 PM
06-21-2015 07:24 PM
by Chilehead
4 1,896
Blade usage
Wolf4dk
06-16-2015 12:18 AM
06-21-2015 05:35 PM
by kslawn
4 1,911
Hello, I am new to the...
adamslawnservices
06-17-2015 08:06 PM
06-19-2015 10:28 AM
by Steve
3 1,835
Is it too late to do...
markty
06-16-2015 05:28 PM
06-19-2015 10:22 AM
by Steve
4 1,904
First commercial bid
SGL1
06-12-2015 08:57 PM
06-18-2015 05:04 PM
by SGL1
9 2,264
Needing a website built
burtle
06-17-2015 09:02 AM
06-18-2015 11:02 AM
by Steve
7 1,978
I have been rude and...
biglee
06-15-2015 10:11 PM
06-18-2015 10:46 AM
by Steve
10 2,066
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
06-17-2015 08:38 AM
by burtle
9 3,157
Customer keeps adding...
Mr. Mow
06-13-2015 06:22 AM
06-16-2015 10:23 AM
by Steve
11 2,117
Pass discounts onto...
burnell76
06-03-2015 06:33 PM
06-16-2015 10:02 AM
by burnell76
3 2,004
burned grass only where...
nhauto
06-15-2015 05:28 PM
06-16-2015 09:45 AM
by Steve
2 1,873
Half year mark review.
Steve
06-02-2015 11:24 AM
06-15-2015 01:04 PM
by Steve
18 2,583
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
06-15-2015 01:01 PM
by Steve
86 9,616
New Member
Bruce Fehr
06-05-2015 07:13 PM
06-15-2015 12:53 PM
by Steve
6 2,001
New to the business,...
CarefreeMowing
06-12-2015 02:36 PM
06-15-2015 12:50 PM
by Steve
1 1,884
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
06-13-2015 08:48 AM
by holymoly
45 11,950
New to the forum, new to...
CarefreeMowing
06-11-2015 12:35 PM
06-12-2015 10:44 AM
by Steve
2 1,807
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
06-11-2015 10:50 PM
by stallman419
8 2,350
Website Review
Outdoordesignsknox
06-08-2015 08:44 PM
06-11-2015 09:48 PM
by Just for Cuts
13 2,222
another newish job for me
holymoly
06-07-2015 08:34 AM
06-11-2015 10:05 AM
by Steve
8 2,024
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
06-10-2015 01:45 PM
by holymoly
15 2,940
Hello from the GREAT...
gbfarmsllc
06-09-2015 11:10 AM
06-10-2015 01:29 PM
by Sprinkler Buddy
2 1,879
Hey guys and gals, I'm...
Joeyhall
06-03-2015 03:54 PM
06-08-2015 02:15 PM
by chris2500hd
8 2,119
Mowing Bermuda...
Mr. Mow
06-02-2015 12:45 PM
06-08-2015 12:45 PM
by Steve
12 2,278
Hey Guys
PrattLandscaping
06-07-2015 06:37 PM
06-08-2015 12:23 PM
by Steve
2 1,888
Share your stolen...
SGL1
05-27-2015 09:05 PM
06-08-2015 11:54 AM
by Steve
25 2,820
Hello there My name is...
zwalk1839
06-04-2015 11:10 PM
06-08-2015 11:52 AM
by Steve
4 2,004
Laid off oil field...
Mr. Mow
05-30-2015 09:03 AM
06-08-2015 06:20 AM
by Mr. Mow
4 2,113
How do you find one time...
Greg'slawnandlandscape
06-02-2015 09:57 PM
06-05-2015 09:49 PM
by avetslawncare
4 2,034
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
06-04-2015 05:24 PM
by ExtremeLawncareServices
6 2,335
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
06-04-2015 11:45 AM
by Steve
9 3,825
Say Hello !!!
Steve
03-19-2007 11:18 AM
06-04-2015 11:42 AM
by Steve
1,225 398,545
» Popular Tags
ad landscaping advertising apartment complex apartment lawn care estimate applying bark billy goat brushcutter blowout bob villa collections commercial curb appeal services demonstration design door hangers edging employee problems equipment dealer equipment rental facebook foreman free advertising free lawn care google growing a lawn care business hardscapes hills how to husqvarna increase customers jobs landscape landscape services landscaping lawn aeration lawn care lawn care busines plan lawn mowing marketing marketing secrets more customers business mr dave new business ordinance past due patio install per hour service plowing pricing push versus ride scripts secrets to landscaping shell shreaded small engine repair snow plowing sq ft square foot swzt trailer trailer mate pro tree trimmer rack up sell employee web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:13 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:13 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy