Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs.

Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs. Questions on your truck, trailer, commercial lawn mowers, lawn mower, mower parts, lawn tractors, engines, edgers, trimmers, pole saws, aerators, hydro seeders, snow plows, chain saws, stump grinders??

Turning plow customers down?


Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs.

Questions on your truck, trailer, commercial lawn mowers, lawn mower, mower parts, lawn tractors, engines, edgers, trimmers, pole saws, aerators, hydro seeders, snow plows, chain saws, stump grinders??
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-10-2006, 01:49 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,008
Rep Power: 10
Steve has disabled reputation
Default

Have you ever had to turn down plow customers because you just didn't have enough time or equipment?

Moving the snow: 'We're glad to see you, but not really' - This year, in fact, he had to turn down some new customers.

"When somebody calls, I do hate to turn them down, but I don't want to get to the point where you can't handle it," he said. "I know we could handle more but it could turn into a real headache because moving dirt is our main priority. If we set it up to do snow and we commit to that contract, we're not going to back out of it."

All of the snow removal contracts are set up to allow Lieber its own judgment regarding start times and work scheduling, with the exeption of St. Luke's requesting someone on site as soon as possible. But even St. Luke's doesn't call with specific requests once the work has begun, Barker said.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-10-2006, 04:59 PM
Billz Billz is offline
Members
 
Join Date: Jan 2006
Posts: 239
Rep Power: 11
Billz
Default

Lawn care business tipsLawn Care Business Book
I dont turn down much work unless it is out of my route. Once I start getting filled up, if you aren't within a couple blocks of where I will be anyway, I won't take it. Otherwise I start getting slower to my customers, and it doesn't make me or them feel good. I have lost lawn customers over plowing, so I am very careful not to take anything that I don't feel I can handle easily!
Reply With Quote
  #3  
Old 12-10-2006, 06:12 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,008
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ] I have lost lawn customers over plowing, so I am very careful not to take anything that I don't feel I can handle easily!
I never thought of that but it makes sense.

Have you ever lost a lawn customer because you didn't take them on as a plow customer?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 12-10-2006, 07:03 PM
Billz Billz is offline
Members
 
Join Date: Jan 2006
Posts: 239
Rep Power: 11
Billz
Default

not yet. I am going to try to sub a couple drivers next year to cover the areas I can't cover on my own...I hate to, because there are a whole list of things that can go wrong, but I feel the least amount of contact the customer has with another lawn company the better for me!
Reply With Quote
  #5  
Old 12-11-2006, 02:08 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,008
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ] I am going to try to sub a couple drivers next year to cover the areas I can't cover on my own...I hate to, because there are a whole list of things that can go wrong
Have you ever heard of an lco setting up their sub contracts to include a bonuse payment at the end of the season if no problems arise with the sub? Maybe the bonus would be actually a % of money held back to make sure the entire season contract was completed with no problems?

Or how best does one deal with this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Z246 Deck change question
JohnsLawnCare
Yesterday 01:47 PM
Yesterday 06:38 PM
by Steve
1 28
DIY Sprayer
acrajchel
Yesterday 09:13 AM
Yesterday 06:36 PM
by Steve
1 31
Hello Everyone
JohnsLawnCare
06-22-2016 11:14 AM
Yesterday 06:20 PM
by Steve
15 550
How much to charge for...
jymie
03-31-2013 05:59 PM
Yesterday 06:18 PM
by Steve
23 5,945
Hi from Long Island NY
Lori22
07-18-2016 02:01 PM
Yesterday 06:11 PM
by Steve
10 196
Hi everyone!
greenwavemedia
Yesterday 03:22 PM
Yesterday 03:22 PM
by greenwavemedia
0 19
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
Yesterday 03:06 PM
by greenwavemedia
5 10,406
Needing a website built
burtle
06-17-2015 09:02 AM
Yesterday 02:58 PM
by greenwavemedia
15 18,305
Looking for new host
Just for Cuts
11-26-2015 06:58 AM
Yesterday 02:49 PM
by greenwavemedia
9 1,468
New Business Owner
danesdanglas87
07-20-2016 12:31 PM
07-21-2016 05:04 PM
by Steve
2 100
Hi! I'm Tony from Tampa
Lawnline
07-12-2016 06:47 PM
07-19-2016 04:45 PM
by Steve
5 621
Question about...
Bradcook21
07-18-2016 05:22 PM
07-19-2016 04:38 PM
by Steve
2 117
Hello from Watertown New...
lawnmanrick81
07-19-2016 03:57 PM
07-19-2016 04:11 PM
by Steve
1 65
Gutter Cleaning Tool
DanielThomas
07-18-2016 08:23 AM
07-18-2016 04:36 PM
by Steve
1 93
Starting on a lawn care...
Coco3465
07-16-2016 11:26 AM
07-17-2016 09:20 AM
by Steve
1 121
Aspiring Company Owner
TJ136
07-12-2016 05:12 AM
07-15-2016 02:52 PM
by SC93
6 221
Hi Everyone
JavelinaLawn
07-10-2016 07:29 PM
07-13-2016 02:01 PM
by Chilehead
5 756
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
07-12-2016 06:40 PM
by Lawnline
0 394
Custom Canopies
JohnsLawnCare
07-12-2016 08:38 AM
07-12-2016 04:14 PM
by Steve
1 267
Spot checked by...
Just for Cuts
06-28-2016 02:34 PM
07-11-2016 03:53 PM
by Steve
4 288
John Deere JS40 issues
Mr. Mow
07-06-2016 01:28 PM
07-11-2016 03:52 PM
by Steve
3 212
Start My Own Business?
mowandblow1980
01-12-2016 07:43 PM
07-11-2016 11:18 AM
by DanielThomas
15 1,765
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
07-11-2016 09:11 AM
by Chilehead
9 3,301
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
07-07-2016 05:07 PM
by Steve
11 10,540
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
07-07-2016 05:00 PM
by Steve
4 256
Business Overload
Chilehead
05-06-2016 09:27 PM
07-07-2016 04:53 PM
by Steve
24 1,266
Chemical Applications
acrajchel
06-24-2016 06:44 PM
07-05-2016 12:38 PM
by Chilehead
6 372
Is it too late?
Cpadgett
05-28-2016 09:10 AM
07-05-2016 11:54 AM
by Steve
14 875
3 Applications or 5...
stansg1fresh
02-18-2013 12:02 PM
07-04-2016 09:19 AM
by LawnPerfection
9 1,705
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
07-02-2016 03:41 AM
by markty
27 1,934
Great Arborist Ladder
SGL1
06-04-2016 09:56 AM
06-28-2016 08:04 PM
by mowandblow1980
11 694
Newbie
Jhoell
06-25-2016 03:28 AM
06-28-2016 02:11 PM
by Chilehead
2 270
Say Hello !!!
Steve
03-19-2007 11:18 AM
06-28-2016 11:02 AM
by Brownieboy
1,253 440,293
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:44 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:44 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy