Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Lawn Maintenance / Lawn Renovation

Lawn Maintenance / Lawn Renovation
A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!

Quality vs. Quantity


Lawn Maintenance / Lawn Renovation

A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-03-2006, 05:37 PM
tiedeman
Guest
 
Posts: n/a
Default

I was wondering as how much of you sacrifice quality for quantity? I know that we have all done in the past and are perhaps still doing it, but why do we do it?

Why not have a small number of customers of where you charge top dollar and provide top quality service, compared to have large number of customers with moderate quality?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-03-2006, 06:43 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,533
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
This is an interesting question. When you first start out, don't we all want as many customers as possible? Don't we shoot for the highest amount so when friends, family members or other lcos ask, we can say we have x amount of customers? It's like a way to show how big you are.

Then over time, some business owners decide they want to find a niche. Where a smaller group of customers would be willing to pay more for the same service. Less customers = less potential headaches.

It makes you wonder how much headache we put up with due to our ego.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 07-03-2006, 07:35 PM
kc2006 kc2006 is offline
Members
 
Join Date: Apr 2005
Posts: 424
Rep Power: 10
kc2006
Default

Being that I had prior experience with the green industry and always run numbers prior to doing things, I've always said I'd rather have 30 customers at $40 a pop instead of 60 customers at 20 a pop. But when your starting you also have to take on almost anything that comes your way I think.

My preference I'd rather have the large lots, thats why I'm heading that way next year. Your there longer so theres less fuel costs, your not running around as much which is less stress in it self (I hate driving!), larger places are normally not as picky as a small residential home too. I've found that with the larger places, if I give it a good clean look the people are just thrilled, but on these smaller homes where people can see every little thing they want it to be 150% every time and will still nit pick.
__________________
\"Every strike brings me closer to the next home run\"
Reply With Quote
  #4  
Old 07-04-2006, 04:40 PM
tiedeman
Guest
 
Posts: n/a
Default

I have always been towards the smaller quantity. It would be great in my opinion to only have about 5 large accounts.
Reply With Quote
  #5  
Old 07-05-2006, 02:12 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,533
Rep Power: 10
Steve has disabled reputation
Default

This is very interesting that you are both looking to go in this direction! I think it's going to give you more of what you want.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 07-05-2006, 02:38 PM
tiedeman
Guest
 
Posts: n/a
Default

I know that people always talk about going huge and getting big. Yes, that is great. I was kind of there once, I was in the medium range, and it was a total headache. I had approx 3 full time employees, and 2 part time employees. It was hard to try to keep up with the quality of the work, when there were so many jobs to do and get done. I constantly had call backs over and over gain. It was a nightmare!

Since I went back to only working solo, the only call backs I get are for pesticide applications. Basically questioning about why a certain weed wasn't taken care of. Offer than that, I have not had a single call back in regards to lawn maintenance at all. I am actually really proud of that.

Sure I probably will not remain small forever or I my go into the contractor area where all i do is draw up the estimates and contracts, and then sub-contract out the work. But at least now I understanding the quality side a lot more than before. I was just too rushed before to actually stop and look over the property and figure out how could I actually make this property look better.

Trust me, it's very hard to concentrate on 100% quality. There are so many times that I want to skip an area of trimming, or not blow off a side of a fence area where grass hit, or not bag a lawn because I know that I can get away with it....it's very hard.
Reply With Quote
  #7  
Old 07-05-2006, 06:30 PM
kc2006 kc2006 is offline
Members
 
Join Date: Apr 2005
Posts: 424
Rep Power: 10
kc2006
Default

Quote:
Originally Posted by [b
Quote[/b] (tiedeman @ July 05 2006,3:38)]Trust me, it's very hard to concentrate on 100% quality. *There are so many times that I want to skip an area of trimming, or not blow off a side of a fence area where grass hit, or not bag a lawn because I know that I can get away with it....it's very hard.
I hear that. If I'm in a bad mood I'm like that. Today just wasn't my day, I've been pretty down in the dumps lately, things aren't exactly where I want them, but I know I won't sign up any commercial work right now which is where I want to be. So it's hard to sit idle (somewhat). I'm trying to get more residentials for now and I'm going to put out commercial "feelers" now and try to get my foot in the door with as many places as I can right now and just wait for bid time. But today I ended up waiting until almost 1 before I went out! I figured it'd be better to sit around and collect before I go out and cut corners because I knew I would if I wasn't feeling up to par.

Troy, I listend to the podcast you did and how you talked about your employee issues plus the few things you say on here about it. And I think if you try it again and hire employee's, you'll probably do better this time around. For one you already went through employee's once so you know what to watch for. But also your perfecting your business in the solo state, so I think that will help you big time when/if you get employee's again. I ran the 2 crews for the other company and that was my learning base, I know what to watch for now and how to keep employee's in check, so hopefully things will go smooth when the time comes for me to hire employee's. Hopefully my brother will be able to handle it, he's a pushover
__________________
\"Every strike brings me closer to the next home run\"
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Business Name
sanchez5
10-28-2014 11:55 PM
Today 10:19 AM
by jrs.landscaping
4 166
Difference between lawn...
sanchez5
Yesterday 04:20 PM
Today 05:58 AM
by Billy Goat
1 107
Gie-review / What's new...
ExtremeLawncareServices
10-25-2014 09:19 AM
Yesterday 10:35 PM
by ExtremeLawncareServices
5 381
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
Yesterday 12:26 PM
by Steve
6 483
Pavers
crieg122
10-28-2014 02:49 PM
Yesterday 12:24 PM
by Steve
3 166
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-28-2014 11:08 PM
by SGlawncare
4 845
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-28-2014 02:51 PM
by Steve
1,193 340,985
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-28-2014 02:38 PM
by Steve
14 1,876
Business Cards
crieg122
10-25-2014 12:03 PM
10-28-2014 02:37 PM
by crieg122
4 355
Lawn Care business...
crieg122
10-23-2014 01:23 PM
10-28-2014 11:28 AM
by crieg122
15 670
So how do you guys...
Mr. Mow
10-26-2014 07:55 AM
10-28-2014 04:56 AM
by Billy Goat
2 299
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
10-28-2014 01:37 AM
by Steve
3 495
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
10-27-2014 10:36 PM
by SGlawncare
12 1,214
new to the forum
madmedic8575
10-24-2014 02:52 PM
10-27-2014 12:14 PM
by Steve
1 314
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
10-26-2014 10:59 AM
by stevef1201
13 677
Leaf removal
madmedic8575
10-24-2014 04:14 PM
10-26-2014 07:45 AM
by Mr. Mow
5 432
raking leaves ?
robert8509
10-22-2014 09:19 PM
10-25-2014 12:09 PM
by biglee
10 586
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
10-25-2014 11:46 AM
by crieg122
6 579
hey everyone
robert8509
10-22-2014 08:16 PM
10-24-2014 11:07 PM
by robert8509
7 478
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 405
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 734
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 368
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 834
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 662
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 723
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 691
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,685
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 968
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 831
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
10-21-2014 01:19 PM
by ExtremeLawncareServices
158 11,924
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 558
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 2,155
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,644
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 534
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 597
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 1,052
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,576
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 783
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 634
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 967
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,273
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,676
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 991
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 711
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,840
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,835
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,962
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 846
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 1,012
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 841
» Popular Tags
2wd 4x4 aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter bush care charge christmas deliquentaccounts equipment rental exmark ferris foreman four wheel drive gopherhaul grass gravely hills holiday how much to charge how to bid husqvarna john deere quik trac kawasaki labor cost landscape services lawn lawn care lawn care business book lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lighting lighting brass outdoor lights managing a lawn care business marketing mowing mulch mulch estimate new buisness ordinance podcast property management company push versus ride savannah scag scripts seo shreaded snow plowing sprayer starting a business starting a lawn care business stihl sulky theft toro tractor auger trailer walk behind walker wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:24 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:24 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy