Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Lawn Maintenance / Lawn Renovation

Lawn Maintenance / Lawn Renovation
A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!

Quality vs. Quantity


Lawn Maintenance / Lawn Renovation

A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-03-2006, 06:37 PM
tiedeman
Guest
 
Posts: n/a
Default

I was wondering as how much of you sacrifice quality for quantity? I know that we have all done in the past and are perhaps still doing it, but why do we do it?

Why not have a small number of customers of where you charge top dollar and provide top quality service, compared to have large number of customers with moderate quality?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-03-2006, 07:43 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,979
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
This is an interesting question. When you first start out, don't we all want as many customers as possible? Don't we shoot for the highest amount so when friends, family members or other lcos ask, we can say we have x amount of customers? It's like a way to show how big you are.

Then over time, some business owners decide they want to find a niche. Where a smaller group of customers would be willing to pay more for the same service. Less customers = less potential headaches.

It makes you wonder how much headache we put up with due to our ego.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 07-03-2006, 08:35 PM
kc2006 kc2006 is offline
Members
 
Join Date: Apr 2005
Posts: 424
Rep Power: 10
kc2006
Default

Being that I had prior experience with the green industry and always run numbers prior to doing things, I've always said I'd rather have 30 customers at $40 a pop instead of 60 customers at 20 a pop. But when your starting you also have to take on almost anything that comes your way I think.

My preference I'd rather have the large lots, thats why I'm heading that way next year. Your there longer so theres less fuel costs, your not running around as much which is less stress in it self (I hate driving!), larger places are normally not as picky as a small residential home too. I've found that with the larger places, if I give it a good clean look the people are just thrilled, but on these smaller homes where people can see every little thing they want it to be 150% every time and will still nit pick.
__________________
\"Every strike brings me closer to the next home run\"
Reply With Quote
  #4  
Old 07-04-2006, 05:40 PM
tiedeman
Guest
 
Posts: n/a
Default

I have always been towards the smaller quantity. It would be great in my opinion to only have about 5 large accounts.
Reply With Quote
  #5  
Old 07-05-2006, 03:12 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,979
Rep Power: 10
Steve has disabled reputation
Default

This is very interesting that you are both looking to go in this direction! I think it's going to give you more of what you want.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 07-05-2006, 03:38 PM
tiedeman
Guest
 
Posts: n/a
Default

I know that people always talk about going huge and getting big. Yes, that is great. I was kind of there once, I was in the medium range, and it was a total headache. I had approx 3 full time employees, and 2 part time employees. It was hard to try to keep up with the quality of the work, when there were so many jobs to do and get done. I constantly had call backs over and over gain. It was a nightmare!

Since I went back to only working solo, the only call backs I get are for pesticide applications. Basically questioning about why a certain weed wasn't taken care of. Offer than that, I have not had a single call back in regards to lawn maintenance at all. I am actually really proud of that.

Sure I probably will not remain small forever or I my go into the contractor area where all i do is draw up the estimates and contracts, and then sub-contract out the work. But at least now I understanding the quality side a lot more than before. I was just too rushed before to actually stop and look over the property and figure out how could I actually make this property look better.

Trust me, it's very hard to concentrate on 100% quality. There are so many times that I want to skip an area of trimming, or not blow off a side of a fence area where grass hit, or not bag a lawn because I know that I can get away with it....it's very hard.
Reply With Quote
  #7  
Old 07-05-2006, 07:30 PM
kc2006 kc2006 is offline
Members
 
Join Date: Apr 2005
Posts: 424
Rep Power: 10
kc2006
Default

Quote:
Originally Posted by [b
Quote[/b] (tiedeman @ July 05 2006,3:38)]Trust me, it's very hard to concentrate on 100% quality. *There are so many times that I want to skip an area of trimming, or not blow off a side of a fence area where grass hit, or not bag a lawn because I know that I can get away with it....it's very hard.
I hear that. If I'm in a bad mood I'm like that. Today just wasn't my day, I've been pretty down in the dumps lately, things aren't exactly where I want them, but I know I won't sign up any commercial work right now which is where I want to be. So it's hard to sit idle (somewhat). I'm trying to get more residentials for now and I'm going to put out commercial "feelers" now and try to get my foot in the door with as many places as I can right now and just wait for bid time. But today I ended up waiting until almost 1 before I went out! I figured it'd be better to sit around and collect before I go out and cut corners because I knew I would if I wasn't feeling up to par.

Troy, I listend to the podcast you did and how you talked about your employee issues plus the few things you say on here about it. And I think if you try it again and hire employee's, you'll probably do better this time around. For one you already went through employee's once so you know what to watch for. But also your perfecting your business in the solo state, so I think that will help you big time when/if you get employee's again. I ran the 2 crews for the other company and that was my learning base, I know what to watch for now and how to keep employee's in check, so hopefully things will go smooth when the time comes for me to hire employee's. Hopefully my brother will be able to handle it, he's a pushover
__________________
\"Every strike brings me closer to the next home run\"
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Facebook
element009
03-23-2011 09:36 AM
Today 01:37 AM
by ExtremeLawncareServices
50 11,686
rock salt
Bradcook21
02-24-2015 11:17 AM
Today 01:11 AM
by ExtremeLawncareServices
14 327
stubbon people
Bradcook21
02-16-2015 04:25 PM
Yesterday 07:42 PM
by SC93
32 1,084
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
Yesterday 04:01 PM
by Bradcook21
3 106
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
Yesterday 03:43 PM
by Mr. Mow
15 1,673
viking cyclon.
uppercut
01-29-2015 09:12 PM
Yesterday 02:54 PM
by Steve
5 472
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
Yesterday 02:51 PM
by Steve
2 230
Start LIKING FACEBOOK...
rlclawncare123
Yesterday 01:06 AM
Yesterday 02:41 PM
by Steve
1 66
Another website update
Chilehead
Yesterday 11:24 AM
Yesterday 12:46 PM
by Just for Cuts
3 72
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
Yesterday 02:44 AM
by ExtremeLawncareServices
5 679
New Lawn Care Service...
rlclawncare123
Yesterday 12:49 AM
Yesterday 02:24 AM
by ExtremeLawncareServices
1 74
Finally!
SGL1
02-22-2015 09:46 PM
02-25-2015 10:15 PM
by SGL1
13 411
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,755
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 192
Irrigation...
charlieallen
02-24-2015 01:16 PM
02-25-2015 02:58 PM
by Steve
6 193
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
02-25-2015 12:46 AM
by SC93
33 2,744
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
02-24-2015 08:32 PM
by ExtremeLawncareServices
9 447
honest opinion please
uppercut
02-17-2015 02:30 AM
02-24-2015 07:12 PM
by homey
10 606
2nd year advice anyone
Bradcook21
02-18-2015 07:00 PM
02-24-2015 05:15 PM
by Bradcook21
14 588
need help
lawnexpers115
02-23-2015 05:36 PM
02-24-2015 02:49 PM
by Steve
3 234
Hello People
nativikee
02-23-2015 07:17 PM
02-24-2015 02:43 PM
by Steve
4 234
New member
qua ke zik 001
02-23-2015 11:24 AM
02-23-2015 03:40 PM
by Steve
1 196
New Video
Sprinkler Buddy
02-22-2015 09:18 PM
02-23-2015 03:19 PM
by Sprinkler Buddy
2 229
need help with SCAG...
apmAkron
02-23-2015 09:14 AM
02-23-2015 01:57 PM
by apmAkron
3 220
which degrees would be...
BLAZIER-1991
02-20-2015 04:46 PM
02-23-2015 01:47 PM
by Steve
9 379
Trouble logging in
avetslawncare
02-21-2015 02:06 PM
02-23-2015 01:44 PM
by Steve
1 420
John Deere Quik Track...
acrajchel
02-20-2015 03:12 PM
02-23-2015 01:40 PM
by Steve
1 254
Trimming and...
joshlawncare
02-15-2015 02:04 PM
02-22-2015 09:48 PM
by SGL1
5 586
where can i post this
zippy-phil
02-17-2015 07:58 PM
02-20-2015 02:02 PM
by Steve
7 469
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
02-19-2015 04:43 PM
by ExtremeLawncareServices
29 2,592
Thumbs up or down?
lawnman1959
02-18-2015 11:40 AM
02-19-2015 01:22 PM
by Chilehead
3 385
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
02-19-2015 12:34 PM
by Steve
11 5,173
Say Hello !!!
Steve
03-19-2007 12:18 PM
02-19-2015 12:31 PM
by Steve
1,215 371,359
How to obtain more...
winkie61
02-17-2015 08:31 AM
02-19-2015 12:29 PM
by Steve
3 477
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
02-19-2015 12:23 PM
by Steve
16 1,424
How to sell annual...
GroPro
02-17-2015 12:31 PM
02-18-2015 01:46 PM
by GroPro
5 472
FREE Custom Website...
breadcrumb
01-31-2015 10:58 PM
02-18-2015 01:32 PM
by Steve
5 1,070
Taking a step back
Billy Goat
02-16-2015 07:37 AM
02-18-2015 01:17 PM
by Chilehead
9 554
Employees
stevej
02-17-2015 05:25 PM
02-18-2015 12:47 PM
by Mr. Mow
1 371
Landscapers from hell!!
Chilehead
01-29-2015 03:55 PM
02-17-2015 07:48 PM
by ExtremeLawncareServices
9 978
Cannot access your Itune...
winkie61
02-17-2015 10:00 AM
02-17-2015 03:26 PM
by Steve
1 331
Advertising on internet...
Sprinkler Buddy
02-13-2015 01:22 PM
02-17-2015 01:00 PM
by Steve
9 624
new to this forum
NIP'N'TUK
02-14-2015 07:54 PM
02-16-2015 10:03 PM
by Steve
2 459
Advice on bidding 20...
sleepydunn
02-15-2015 07:38 PM
02-16-2015 09:59 PM
by Steve
4 562
New to me mower
xandrew245x
04-27-2014 08:02 PM
02-16-2015 09:48 PM
by Steve
8 1,359
mower blades
tlf59263
02-09-2015 12:36 PM
02-16-2015 05:16 PM
by Just for Cuts
8 791
Just Quit?
ringahding1
01-30-2015 06:23 AM
02-16-2015 02:16 PM
by joshlawncare
18 1,456
Advice on Bidding...
veteranlawnservice
02-08-2015 09:21 PM
02-16-2015 12:14 PM
by joshlawncare
18 1,166
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
02-16-2015 09:51 AM
by rmccutchan
20 1,541
To Mulch OR Not To Mulch
OldSalt
02-12-2015 10:04 PM
02-15-2015 01:25 AM
by ExtremeLawncareServices
14 774
» Popular Tags
2wd 4wd apartment complex bark blades blowout bob villa collections commercial demonstration edging employee problems facebook ferris first truck flyers free advertising gopherhaul grass gravely growing a lawn care business hardscapes hills hiring how to hydraulic landscape landscape services landscaping training lawn aeration lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing more customers business mr dave new mower ordinance past due patio install per hour charge podcast profit on employee push versus ride running a business scag v-ride scripts search engine optimization sell the vision seo shreaded small engine repair sq ft square foot sulky tractor auger trailer mate pro trimmer rack truck new used landscape walk behind web design website won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:08 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:08 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy