Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Getting commercial references


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-21-2005, 10:02 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,141
Rep Power: 10
Steve has disabled reputation
Default

One of our fellow forum members sent us this question and I thought it would be a good idea to post it to get feedback from others in hopes that we can all learn from it.

Quote:
Originally Posted by [b
Quote[/b] ]My company is currently trying to expand into the commercial division, meaning condominium complexes, apartment complexes, and buildings. We are trying to convince property managers to accepts our bids for the landscape maintenance of their properties. Our problem we have been running into is that we don't have any experience in that field, because for the last years we have been servicing residential properties. Without any commercial references all the property managers that we have dealt with refuse to accept our bids. But if we can't get any commercial properties how will we ever have any experience. My question is, what do you think would be a good way to sell our services even though we lack commercial experience.
What would you suggest?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-21-2005, 02:36 PM
ritchiem
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
I put together a professional portfolio and went to their board meetings. I let them know that I can offer them something more to their property, show them your knowledge of Botany and Horticulture. It is all about presents as well, right down to how your write your proposals/quotes and contract specifications.

When you know that property is out for tender, bid on it and show interest, let them know a five year plan, and how you can improve the current landscape, even just by implementing a weed control and fertilizing program.

Property managers don't rely on expericence (most of the time) they want someone that can adapt to their ways. You might be working for the property manager, but they are working for hundreds of people, at just one address.



Reply With Quote
  #3  
Old 01-24-2005, 07:45 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,141
Rep Power: 10
Steve has disabled reputation
Default

Thanks for your insight. I will pass this information along to him.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 01-25-2005, 10:37 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,141
Rep Power: 10
Steve has disabled reputation
Default

From mtdman
Quote:
Originally Posted by [b
Quote[/b] ]I would look for smaller commerical properties and work my way up through those. There are lots of smaller apt buildings, stores, etc that you could start with to get your foot in the door.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-25-2005, 10:38 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,141
Rep Power: 10
Steve has disabled reputation
Default

From promower
Quote:
Originally Posted by [b
Quote[/b] ]I agree with MTD, or if you have any friends, relatives that work at a small commercial building see if you can get some kind of reference to do the job. I was also asked about references from commercial properties when all I had was residential. I told them I have been doing it for a while, worked for other companies servicing commercial, and have just started out on my own. Gave them the choice to sign a two week agreement so they can get a feel for the kind of work I do before being commited to a full year. Take pictures of bigger residential jobs and show them to potential commercial jobs. I guess just sell yourself, show confidence that you can perform good quality work.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 01-28-2005, 09:38 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,141
Rep Power: 10
Steve has disabled reputation
Default

from specialtylc

Quote:
Originally Posted by [b
Quote[/b] ]From my own expierence I have found that most larger clients want someone with a proven background in large properties. As stated by others, you need to start with the smaller commercial properties and build a client base and resume. My company specializes in large retail complexes and apartment complexes now. But we didnt start there. We first did banks, restaurants,retail stores and similar sites that were under 1 acre in size.You just cant expect an owner to hand over a contract for services worth $30,000 or higher to someone who has never done anything larger than a $50 lawn cut.They want to be sure that the contractor will have the experience , manpower and equipment to handle a job of this size. We all have to start at the bottom and work our way up.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 01-28-2005, 09:39 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,141
Rep Power: 10
Steve has disabled reputation
Default

Quote from Hoolie

Quote:
Originally Posted by [b
Quote[/b] ]And to expand on what Specialtylc said, you can get your foot in the door with the "low-end" commercials by knowing your residential customers a bit. Odds are you have customers on their HOA board, customers that are in decision-making roles at their jobs, customers that are also business owners. If you let them know you're looking to get into the commercial market, they might be more than happy to give you a shot.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 01-28-2005, 09:40 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,141
Rep Power: 10
Steve has disabled reputation
Default

Quote from J Hisch

Quote:
Originally Posted by [b
Quote[/b] ]In order to sell large commercial accounts or or what we call (HVCP) meaning Highly Visible Commercial Properties. First, you need a photo on a postcard displaying your equipment line ( fleet of mowing equipment) along with your employee's and a bit of info about your company. Second, you need to follow up and follow up. Touch base and re-touch base. (litter the city with your signs) Dont be afraid to continue to call upon them year after year. It usually takes six times of talking with someone before they are willing to meet with you. Third, know your stuff, meaning your Industry. Just a little bit of Turf grass knowledge will put you leaps and bounds above the common competitor. Lastly, become full service, these type of clients need someone with extensive knowledge in areas of sprinkler systems, lawn Care, shrubbery work, and Lawn maintenance and snow plowing. If you dont or cant provide these services get there becasue if these clients are your hope for the future then you need the above skills. Also, I disagree about working your way up through the ranks. Yes, that is the common place , but Lebron James's exisit in Lawn Care also.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 01-28-2005, 09:40 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,141
Rep Power: 10
Steve has disabled reputation
Default

Quote from MasterCare

Quote:
Originally Posted by [b
Quote[/b] ]Not trying to be redundant, but start smaller first has been the advice. How do you do that?

1. Networking. This is a scary term for some, but it means that you use every contact you can think of to get a job! If you have friends or family, you have a job that's yours for the asking. My brother works in the offices of a machine shop. I just asked him to see if his boss would accept a bid. Now I'm cutting the lawn. Who cuts the grass where your family works? Are they part of a HOA? Kid brother who waits tables at a local restaurant? The guy who cuts your hair? The gas station near your house? Does your accountant have an office building? Your dentist? The list is endless. IF you start writing a list of contacts you know, and where they work (small places are best) you'll come up with an impressive list of opportunities. Very few small companies will turn down the offer for you to submit a bid. What do they have to lose?

2. Once you get a handful of these jobs and prove yourself. Contact the decision maker and ask if they've been happy with their service. I assume the answer will be yes. Then all you need to do is thank them for their business and ask if it'd be okay to list them as a reference. Why would anyone say no? Now you have experience and references.

3. Now you go into an industrial park with tons of small businesses. Some small some large. Send a letter addressed to "maintenance dept." Even if they don't have one, they'll get it to the right person. Simply send them a letter describing your company and services. Tell them you'll be in the area next season, and may I submit a bid. Put a tear-off on the letter where they can answer "yes, please submit a bid....and give a place for name and phone." And, put the box there for them to check off "No, we're not interested in looking for a better service provider at this time." Most people like me hate cold calling. You'll get plenty of people willing to accept a bid. It might cost you a few bucks in postage (I would include return envelope). But, lawncare is usually last on the business owners mind. Don't ask for a phone conversation or face 2 face quite yet. They have other things to attend to. The letter is not "in your face sales pitch" and leaves an opportunity to say no. People will be intersted from your letter, and they'll give you a name and number to call. This prevents you from wasting time getting by secretaries, and harassing people who don't want to talk. There's plenty of work out there....go after those who want to talk with you!

Okay....I guess that's enough from me.

Dan J.
Mastercare Lawnscape
Shelby Twp., MI
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Engine question
Blue Star Lawn Care
03-30-2015 09:47 PM
Yesterday 11:21 PM
by Blue Star Lawn Care
3 77
First big mower decision?
SGL1
03-28-2015 08:58 AM
Yesterday 11:21 PM
by ExtremeLawncareServices
14 250
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
Yesterday 11:16 PM
by CurbAppeal1
11 328
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
Yesterday 11:07 PM
by ExtremeLawncareServices
36 4,149
Trailer flooring...
Pattersonllc
Yesterday 02:40 PM
Yesterday 10:34 PM
by SGL1
4 63
Staff at school give me...
LawnCareMan280
Yesterday 09:00 PM
Yesterday 09:00 PM
by LawnCareMan280
0 64
Flag or no flag
Matther777
03-24-2015 02:41 PM
Yesterday 08:05 PM
by shadrach
11 399
New to the site
tl757
Yesterday 07:30 PM
Yesterday 07:30 PM
by tl757
0 31
Billing methods
jcurr33
03-26-2015 01:33 PM
Yesterday 07:10 PM
by shadrach
9 288
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 06:30 PM
by lxarth
10 283
Snow removal contracts
CDLAWNCARE
Yesterday 02:57 PM
Yesterday 02:57 PM
by CDLAWNCARE
0 44
landscape insurance
clarkslawn
03-30-2015 10:14 PM
Yesterday 02:14 PM
by Steve
1 70
Covering a landscape...
Dan Tanner
03-29-2015 09:01 AM
Yesterday 02:00 PM
by Steve
6 159
Dethatching attachments
jcurr33
03-29-2015 08:56 PM
Yesterday 01:50 PM
by Steve
3 107
Tree Service
Yard Elements
09-10-2011 08:19 PM
Yesterday 01:39 PM
by Steve
25 8,635
Hydro oil
googus
03-30-2015 06:45 AM
Yesterday 05:42 AM
by mac83
3 81
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
03-30-2015 10:51 PM
by SC93
22 648
Employee job training...
brookline
12-15-2014 07:15 PM
03-30-2015 07:39 PM
by SGL1
30 2,482
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
03-30-2015 07:36 PM
by SGL1
16 619
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
03-30-2015 07:08 PM
by Dan Tanner
7 447
Bid for large home...
lxarth
03-22-2015 11:06 AM
03-30-2015 07:03 PM
by avetslawncare
11 440
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
03-30-2015 02:07 PM
by Steve
4 461
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
03-30-2015 01:40 PM
by Steve
3 222
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
03-30-2015 01:36 PM
by Steve
16 3,519
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
03-29-2015 01:18 PM
by jrs.landscaping
5 172
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-29-2015 08:42 AM
by Dan Tanner
5 658
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
03-28-2015 08:37 AM
by Dan Tanner
5 228
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 303
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 272
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 944
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 1,362
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,651
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 360
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 247
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,714
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 608
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 160
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 264
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 182
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 156
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,673
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 903
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,640
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 303
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 208
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 602
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 314
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 540
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 575
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,380
» Popular Tags
apartment complex apartment lawn care estimate bark blades blowout bob villa collections commercial contract help curb appeal services demonstration door hangers edging employee problems facebook flyers free advertising grass gravely growing a lawn care business hardscapes hills hiring how to hydraulic landscape landscape services landscaping training lawn aeration lawn care lawn care busines plan lawn care business seo lawn care business website lawn care business website seo lawn care website managing a lawn care business marketing more customers business mr dave new business new mower ordinance past due patio install per hour charge profit on employee push versus ride running a business scag v-ride scripts search engine optimization sell the vision seo shreaded small engine repair snow plowing sq ft square foot sulky toro tractor auger trailer mate pro trimmer rack truck new used landscape walk behind web design website won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:03 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:03 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy