Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Getting commercial references


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-21-2005, 11:02 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,835
Rep Power: 10
Steve has disabled reputation
Default

One of our fellow forum members sent us this question and I thought it would be a good idea to post it to get feedback from others in hopes that we can all learn from it.

Quote:
Originally Posted by [b
Quote[/b] ]My company is currently trying to expand into the commercial division, meaning condominium complexes, apartment complexes, and buildings. We are trying to convince property managers to accepts our bids for the landscape maintenance of their properties. Our problem we have been running into is that we don't have any experience in that field, because for the last years we have been servicing residential properties. Without any commercial references all the property managers that we have dealt with refuse to accept our bids. But if we can't get any commercial properties how will we ever have any experience. My question is, what do you think would be a good way to sell our services even though we lack commercial experience.
What would you suggest?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-21-2005, 03:36 PM
ritchiem
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
I put together a professional portfolio and went to their board meetings. I let them know that I can offer them something more to their property, show them your knowledge of Botany and Horticulture. It is all about presents as well, right down to how your write your proposals/quotes and contract specifications.

When you know that property is out for tender, bid on it and show interest, let them know a five year plan, and how you can improve the current landscape, even just by implementing a weed control and fertilizing program.

Property managers don't rely on expericence (most of the time) they want someone that can adapt to their ways. You might be working for the property manager, but they are working for hundreds of people, at just one address.



Reply With Quote
  #3  
Old 01-24-2005, 08:45 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,835
Rep Power: 10
Steve has disabled reputation
Default

Thanks for your insight. I will pass this information along to him.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 01-25-2005, 11:37 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,835
Rep Power: 10
Steve has disabled reputation
Default

From mtdman
Quote:
Originally Posted by [b
Quote[/b] ]I would look for smaller commerical properties and work my way up through those. There are lots of smaller apt buildings, stores, etc that you could start with to get your foot in the door.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-25-2005, 11:38 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,835
Rep Power: 10
Steve has disabled reputation
Default

From promower
Quote:
Originally Posted by [b
Quote[/b] ]I agree with MTD, or if you have any friends, relatives that work at a small commercial building see if you can get some kind of reference to do the job. I was also asked about references from commercial properties when all I had was residential. I told them I have been doing it for a while, worked for other companies servicing commercial, and have just started out on my own. Gave them the choice to sign a two week agreement so they can get a feel for the kind of work I do before being commited to a full year. Take pictures of bigger residential jobs and show them to potential commercial jobs. I guess just sell yourself, show confidence that you can perform good quality work.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 01-28-2005, 10:38 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,835
Rep Power: 10
Steve has disabled reputation
Default

from specialtylc

Quote:
Originally Posted by [b
Quote[/b] ]From my own expierence I have found that most larger clients want someone with a proven background in large properties. As stated by others, you need to start with the smaller commercial properties and build a client base and resume. My company specializes in large retail complexes and apartment complexes now. But we didnt start there. We first did banks, restaurants,retail stores and similar sites that were under 1 acre in size.You just cant expect an owner to hand over a contract for services worth $30,000 or higher to someone who has never done anything larger than a $50 lawn cut.They want to be sure that the contractor will have the experience , manpower and equipment to handle a job of this size. We all have to start at the bottom and work our way up.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 01-28-2005, 10:39 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,835
Rep Power: 10
Steve has disabled reputation
Default

Quote from Hoolie

Quote:
Originally Posted by [b
Quote[/b] ]And to expand on what Specialtylc said, you can get your foot in the door with the "low-end" commercials by knowing your residential customers a bit. Odds are you have customers on their HOA board, customers that are in decision-making roles at their jobs, customers that are also business owners. If you let them know you're looking to get into the commercial market, they might be more than happy to give you a shot.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 01-28-2005, 10:40 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,835
Rep Power: 10
Steve has disabled reputation
Default

Quote from J Hisch

Quote:
Originally Posted by [b
Quote[/b] ]In order to sell large commercial accounts or or what we call (HVCP) meaning Highly Visible Commercial Properties. First, you need a photo on a postcard displaying your equipment line ( fleet of mowing equipment) along with your employee's and a bit of info about your company. Second, you need to follow up and follow up. Touch base and re-touch base. (litter the city with your signs) Dont be afraid to continue to call upon them year after year. It usually takes six times of talking with someone before they are willing to meet with you. Third, know your stuff, meaning your Industry. Just a little bit of Turf grass knowledge will put you leaps and bounds above the common competitor. Lastly, become full service, these type of clients need someone with extensive knowledge in areas of sprinkler systems, lawn Care, shrubbery work, and Lawn maintenance and snow plowing. If you dont or cant provide these services get there becasue if these clients are your hope for the future then you need the above skills. Also, I disagree about working your way up through the ranks. Yes, that is the common place , but Lebron James's exisit in Lawn Care also.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 01-28-2005, 10:40 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,835
Rep Power: 10
Steve has disabled reputation
Default

Quote from MasterCare

Quote:
Originally Posted by [b
Quote[/b] ]Not trying to be redundant, but start smaller first has been the advice. How do you do that?

1. Networking. This is a scary term for some, but it means that you use every contact you can think of to get a job! If you have friends or family, you have a job that's yours for the asking. My brother works in the offices of a machine shop. I just asked him to see if his boss would accept a bid. Now I'm cutting the lawn. Who cuts the grass where your family works? Are they part of a HOA? Kid brother who waits tables at a local restaurant? The guy who cuts your hair? The gas station near your house? Does your accountant have an office building? Your dentist? The list is endless. IF you start writing a list of contacts you know, and where they work (small places are best) you'll come up with an impressive list of opportunities. Very few small companies will turn down the offer for you to submit a bid. What do they have to lose?

2. Once you get a handful of these jobs and prove yourself. Contact the decision maker and ask if they've been happy with their service. I assume the answer will be yes. Then all you need to do is thank them for their business and ask if it'd be okay to list them as a reference. Why would anyone say no? Now you have experience and references.

3. Now you go into an industrial park with tons of small businesses. Some small some large. Send a letter addressed to "maintenance dept." Even if they don't have one, they'll get it to the right person. Simply send them a letter describing your company and services. Tell them you'll be in the area next season, and may I submit a bid. Put a tear-off on the letter where they can answer "yes, please submit a bid....and give a place for name and phone." And, put the box there for them to check off "No, we're not interested in looking for a better service provider at this time." Most people like me hate cold calling. You'll get plenty of people willing to accept a bid. It might cost you a few bucks in postage (I would include return envelope). But, lawncare is usually last on the business owners mind. Don't ask for a phone conversation or face 2 face quite yet. They have other things to attend to. The letter is not "in your face sales pitch" and leaves an opportunity to say no. People will be intersted from your letter, and they'll give you a name and number to call. This prevents you from wasting time getting by secretaries, and harassing people who don't want to talk. There's plenty of work out there....go after those who want to talk with you!

Okay....I guess that's enough from me.

Dan J.
Mastercare Lawnscape
Shelby Twp., MI
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
adding something new...
veteranslawncaresystems
Yesterday 12:13 AM
Today 01:57 AM
by veteranslawncaresystems
2 76
New to the forum
LCRobert
01-26-2015 10:21 PM
Yesterday 07:47 PM
by LCRobert
6 141
Government contracts
avetslawncare
11-15-2014 08:50 AM
Yesterday 04:27 PM
by Chilehead
7 786
Contact last years...
googus
Yesterday 09:13 AM
Yesterday 12:31 PM
by Steve
1 58
What happened to Better...
Steve
01-27-2014 04:07 PM
Yesterday 12:26 PM
by Steve
21 3,145
Lawn care truck
Steve
10-10-2009 03:40 AM
Yesterday 12:23 PM
by Steve
44 16,000
Looking for advice on...
berryjam
01-21-2015 07:37 PM
Yesterday 12:13 PM
by Steve
12 364
Bidding to get other work
Rodriguez11
07-21-2011 11:52 PM
Yesterday 12:08 PM
by Steve
29 9,390
How many contracts...
5StarLawnscaping
01-12-2015 03:51 PM
Yesterday 11:04 AM
by ExtremeLawncareServices
10 551
"Part Timers", "Low...
doug1980
06-10-2009 12:55 PM
01-27-2015 09:01 PM
by jrs.landscaping
43 10,268
Is anyone doing mosquito...
BWild
01-27-2015 12:30 PM
01-27-2015 07:24 PM
by avetslawncare
4 106
TaskEasy & Plowz & Mowz...
jrwalker333
01-25-2015 01:02 PM
01-27-2015 02:14 PM
by Steve
5 178
New to group
ron@alpine
01-27-2015 08:45 AM
01-27-2015 01:29 PM
by Steve
1 74
please Help with none...
Lawnboyman1170
01-09-2015 09:46 AM
01-27-2015 01:27 PM
by Steve
13 600
does this sound good or...
Bradcook21
01-22-2015 09:24 AM
01-27-2015 07:42 AM
by ringahding1
9 306
second year advise
cmdlawncare
01-23-2015 06:22 PM
01-27-2015 07:31 AM
by ringahding1
6 259
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
01-25-2015 09:34 AM
by ExtremeLawncareServices
9 546
need advise
rawssrob
02-23-2010 02:45 PM
01-23-2015 06:40 PM
by cmdlawncare
7 2,574
New to forum
ROB N
01-23-2015 08:35 AM
01-23-2015 01:53 PM
by Steve
1 134
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
01-23-2015 01:43 PM
by Steve
8 371
osceola lawn service
jasa@wildblue.net
01-22-2015 03:23 PM
01-23-2015 01:38 PM
by Steve
1 153
Tax Question
Wolf4dk
01-20-2015 01:11 AM
01-22-2015 02:28 PM
by Steve
4 276
Billy Goat Vac
Mr. Mow
01-19-2015 07:42 AM
01-22-2015 02:18 PM
by Steve
6 268
Property Pricing
GVL
01-19-2015 02:46 PM
01-21-2015 02:18 PM
by Steve
5 324
Landscapers Source For...
breadcrumb
01-16-2015 02:44 PM
01-21-2015 05:55 AM
by breadcrumb
14 489
Hoa advice
Bradcook21
01-16-2015 09:36 PM
01-20-2015 04:30 PM
by Steve
4 302
My Invention
biglee
01-11-2015 07:51 PM
01-20-2015 10:16 AM
by biglee
16 651
How to beat the pre pay...
stansg1fresh
01-13-2015 04:33 PM
01-19-2015 03:38 PM
by ringahding1
3 382
Hello from Md
homey
12-17-2014 06:55 PM
01-19-2015 01:37 PM
by Steve
12 1,159
Hi from Illinois
burtle
01-02-2015 09:46 PM
01-19-2015 01:22 PM
by Steve
3 548
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
01-19-2015 01:20 PM
by Steve
14 1,479
Lost my @#$ blower
stevef1201
01-11-2015 08:31 AM
01-17-2015 02:21 PM
by lxarth
2 400
Another Illinoisan.....
barhopper
01-11-2015 05:38 PM
01-16-2015 04:29 PM
by Steve
10 464
marketing with pizza...
apmAkron
01-15-2015 09:57 AM
01-15-2015 06:29 PM
by Steve
4 293
CRM and Quickbooks?
5StarLawnscaping
01-15-2015 08:06 AM
01-15-2015 08:06 AM
by 5StarLawnscaping
0 218
New Member, Indiana Iraq...
Timbo
07-14-2011 09:44 AM
01-14-2015 06:14 PM
by Steve
10 3,817
check this box truck out!
BLAZIER-1991
01-07-2015 07:40 PM
01-13-2015 03:06 PM
by biglee
8 668
My community only ad...
googus
01-12-2015 09:55 AM
01-13-2015 02:44 PM
by Steve
5 350
12 Years in Business!
Chilehead
10-23-2014 09:07 AM
01-13-2015 09:37 AM
by Chilehead
18 1,845
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
01-12-2015 06:32 PM
by BLAZIER-1991
30 1,612
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
01-12-2015 06:19 PM
by BLAZIER-1991
4 494
During Your Down Time
achri12
12-24-2014 03:03 PM
01-12-2015 03:54 PM
by Steve
10 1,126
Leaf cleanup
Bradcook21
01-09-2015 02:21 PM
01-12-2015 12:22 PM
by Jamesw86
4 482
Has Anyone Used Plowz ?
dpld
01-08-2014 12:14 PM
01-11-2015 02:17 PM
by burtle
20 3,458
What to pay help
Bradcook21
01-07-2015 01:32 PM
01-08-2015 07:01 PM
by Steve
1 500
Need a trailer
googus
01-07-2015 09:40 AM
01-08-2015 10:24 AM
by Upscale2
7 615
Do you guys charge buy...
burtle
01-02-2015 09:58 PM
01-07-2015 08:37 PM
by Shark1611
14 986
Organic Lawn Care...
NHray
10-17-2014 07:05 PM
01-07-2015 07:05 PM
by greyhound
18 2,213
Need advice please
CHenricks
01-06-2015 01:17 AM
01-07-2015 03:34 PM
by Steve
4 579
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
01-07-2015 03:32 PM
by Steve
9 722
» Popular Tags
2wd 4wd 4x4 aerocore apartment bid apartment complex apartment lawn care estimate applying auger bark billy goat brushcutter blades bush collections deliquentaccounts ditches employee problems equipment rental first truck flyers foreman georgia google gopherhaul grass gravely growing a lawn care business hiring husqvarna jobs john deere quik trac landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting brass outdoor lights managing a lawn care business marketing mr dave mulch new mower per hour service podcast pricing pto push versus ride running a business savannah search engine optimization seo shell small engine repair snow plowing square foot starting a lawn care business steep lawns sulky theft toro toro grand stand trailer tree trimmer rack up sell employee walk behind
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:02 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:02 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy