Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Getting commercial references


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-21-2005, 11:02 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

One of our fellow forum members sent us this question and I thought it would be a good idea to post it to get feedback from others in hopes that we can all learn from it.

Quote:
Originally Posted by [b
Quote[/b] ]My company is currently trying to expand into the commercial division, meaning condominium complexes, apartment complexes, and buildings. We are trying to convince property managers to accepts our bids for the landscape maintenance of their properties. Our problem we have been running into is that we don't have any experience in that field, because for the last years we have been servicing residential properties. Without any commercial references all the property managers that we have dealt with refuse to accept our bids. But if we can't get any commercial properties how will we ever have any experience. My question is, what do you think would be a good way to sell our services even though we lack commercial experience.
What would you suggest?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-21-2005, 03:36 PM
ritchiem
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
I put together a professional portfolio and went to their board meetings. I let them know that I can offer them something more to their property, show them your knowledge of Botany and Horticulture. It is all about presents as well, right down to how your write your proposals/quotes and contract specifications.

When you know that property is out for tender, bid on it and show interest, let them know a five year plan, and how you can improve the current landscape, even just by implementing a weed control and fertilizing program.

Property managers don't rely on expericence (most of the time) they want someone that can adapt to their ways. You might be working for the property manager, but they are working for hundreds of people, at just one address.



Reply With Quote
  #3  
Old 01-24-2005, 08:45 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Thanks for your insight. I will pass this information along to him.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 01-25-2005, 11:37 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

From mtdman
Quote:
Originally Posted by [b
Quote[/b] ]I would look for smaller commerical properties and work my way up through those. There are lots of smaller apt buildings, stores, etc that you could start with to get your foot in the door.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-25-2005, 11:38 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

From promower
Quote:
Originally Posted by [b
Quote[/b] ]I agree with MTD, or if you have any friends, relatives that work at a small commercial building see if you can get some kind of reference to do the job. I was also asked about references from commercial properties when all I had was residential. I told them I have been doing it for a while, worked for other companies servicing commercial, and have just started out on my own. Gave them the choice to sign a two week agreement so they can get a feel for the kind of work I do before being commited to a full year. Take pictures of bigger residential jobs and show them to potential commercial jobs. I guess just sell yourself, show confidence that you can perform good quality work.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 01-28-2005, 10:38 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

from specialtylc

Quote:
Originally Posted by [b
Quote[/b] ]From my own expierence I have found that most larger clients want someone with a proven background in large properties. As stated by others, you need to start with the smaller commercial properties and build a client base and resume. My company specializes in large retail complexes and apartment complexes now. But we didnt start there. We first did banks, restaurants,retail stores and similar sites that were under 1 acre in size.You just cant expect an owner to hand over a contract for services worth $30,000 or higher to someone who has never done anything larger than a $50 lawn cut.They want to be sure that the contractor will have the experience , manpower and equipment to handle a job of this size. We all have to start at the bottom and work our way up.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 01-28-2005, 10:39 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Quote from Hoolie

Quote:
Originally Posted by [b
Quote[/b] ]And to expand on what Specialtylc said, you can get your foot in the door with the "low-end" commercials by knowing your residential customers a bit. Odds are you have customers on their HOA board, customers that are in decision-making roles at their jobs, customers that are also business owners. If you let them know you're looking to get into the commercial market, they might be more than happy to give you a shot.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 01-28-2005, 10:40 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Quote from J Hisch

Quote:
Originally Posted by [b
Quote[/b] ]In order to sell large commercial accounts or or what we call (HVCP) meaning Highly Visible Commercial Properties. First, you need a photo on a postcard displaying your equipment line ( fleet of mowing equipment) along with your employee's and a bit of info about your company. Second, you need to follow up and follow up. Touch base and re-touch base. (litter the city with your signs) Dont be afraid to continue to call upon them year after year. It usually takes six times of talking with someone before they are willing to meet with you. Third, know your stuff, meaning your Industry. Just a little bit of Turf grass knowledge will put you leaps and bounds above the common competitor. Lastly, become full service, these type of clients need someone with extensive knowledge in areas of sprinkler systems, lawn Care, shrubbery work, and Lawn maintenance and snow plowing. If you dont or cant provide these services get there becasue if these clients are your hope for the future then you need the above skills. Also, I disagree about working your way up through the ranks. Yes, that is the common place , but Lebron James's exisit in Lawn Care also.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 01-28-2005, 10:40 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Quote from MasterCare

Quote:
Originally Posted by [b
Quote[/b] ]Not trying to be redundant, but start smaller first has been the advice. How do you do that?

1. Networking. This is a scary term for some, but it means that you use every contact you can think of to get a job! If you have friends or family, you have a job that's yours for the asking. My brother works in the offices of a machine shop. I just asked him to see if his boss would accept a bid. Now I'm cutting the lawn. Who cuts the grass where your family works? Are they part of a HOA? Kid brother who waits tables at a local restaurant? The guy who cuts your hair? The gas station near your house? Does your accountant have an office building? Your dentist? The list is endless. IF you start writing a list of contacts you know, and where they work (small places are best) you'll come up with an impressive list of opportunities. Very few small companies will turn down the offer for you to submit a bid. What do they have to lose?

2. Once you get a handful of these jobs and prove yourself. Contact the decision maker and ask if they've been happy with their service. I assume the answer will be yes. Then all you need to do is thank them for their business and ask if it'd be okay to list them as a reference. Why would anyone say no? Now you have experience and references.

3. Now you go into an industrial park with tons of small businesses. Some small some large. Send a letter addressed to "maintenance dept." Even if they don't have one, they'll get it to the right person. Simply send them a letter describing your company and services. Tell them you'll be in the area next season, and may I submit a bid. Put a tear-off on the letter where they can answer "yes, please submit a bid....and give a place for name and phone." And, put the box there for them to check off "No, we're not interested in looking for a better service provider at this time." Most people like me hate cold calling. You'll get plenty of people willing to accept a bid. It might cost you a few bucks in postage (I would include return envelope). But, lawncare is usually last on the business owners mind. Don't ask for a phone conversation or face 2 face quite yet. They have other things to attend to. The letter is not "in your face sales pitch" and leaves an opportunity to say no. People will be intersted from your letter, and they'll give you a name and number to call. This prevents you from wasting time getting by secretaries, and harassing people who don't want to talk. There's plenty of work out there....go after those who want to talk with you!

Okay....I guess that's enough from me.

Dan J.
Mastercare Lawnscape
Shelby Twp., MI
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
How much do you up sell...
Essex Groundskeeping
Yesterday 07:13 PM
Today 06:48 AM
by stevef1201
2 52
leaf removal
Double J LLC
10-03-2014 05:24 PM
Yesterday 07:46 PM
by ExtremeLawncareServices
21 2,361
New website
Chilehead
11-20-2014 04:39 PM
Yesterday 07:40 PM
by Just for Cuts
12 242
This sucks...
Matther777
09-18-2014 05:56 PM
Yesterday 11:56 AM
by achri12
15 3,127
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 500
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-22-2014 10:01 PM
by Just for Cuts
3 128
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-22-2014 05:56 PM
by AGPS
9 301
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-22-2014 02:42 PM
by stevef1201
22 6,131
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-21-2014 09:48 PM
by ExtremeLawncareServices
174 14,012
Hello from Kentucky
TRV
09-30-2014 06:42 PM
11-21-2014 09:38 PM
by TRV
6 1,271
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-21-2014 09:33 PM
by TRV
3 156
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
11-21-2014 08:02 PM
by stevef1201
4 319
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-21-2014 07:05 PM
by acrajchel
13 378
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 112
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-21-2014 06:32 PM
by Steve
7 217
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-21-2014 06:07 PM
by acrajchel
15 481
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 951
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 484
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,844
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,444
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,192
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 767
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 529
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 466
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 323
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,371
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 251
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 515
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,596
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,709
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,830
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,686
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 425
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 623
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 328
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 383
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,333
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 608
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 511
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 347
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 310
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 323
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 564
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 367
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 425
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 459
hello, new to this site
tonyorwig
10-31-2014 10:49 PM
11-04-2014 02:24 PM
by tonyorwig
3 648
Aloha from Hawaii.
Gary R
11-02-2014 12:44 AM
11-03-2014 03:02 PM
by Steve
1 557
Pavers
crieg122
10-28-2014 03:49 PM
10-31-2014 01:49 PM
by Steve
6 863
Hi Steve From West...
Mr. Mow
10-21-2014 02:59 PM
10-31-2014 12:56 PM
by Steve
5 1,198
» Popular Tags
2wd 4x4 apartment complex auger bark bob villa care charge collections commercial demonstration edging employee problems exmark ferris four wheel drive gopherhaul grass gravely hardscapes hills holiday how much to charge jobs john deere quik trac labor cost landscape services lawn lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lighting lighting brass outdoor lights managing a lawn care business mechanic monthly mowing mulch mulch estimate new buisness past due patio install per hour service podcast pto push versus ride scag scripts seo shell sprayer starting a business starting a lawn care business stihl sulky theft toro toro grand stand trailer mate pro tree turfgrass consulting up sell employee walk behind walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:36 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:36 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy