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Gopher Software Support Archived Question & Answers - Read Only The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com

Gopher Palm Module


Gopher Software Support Archived Question & Answers - Read Only

The support posts are read-only. To ask your Gopher tech support question please email us at support@gophersoftware.com
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Old 07-26-2005, 06:36 PM
Gopher Support
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Default Gopher Palm Module

The trial version of the Palm module can be downloaded from here.

ATTENTION: It is important that you make a backup of your desktop Gopher database before installing or running the Gopher Palm Module.

Purpose: This first version of the Gopher Palm Module is designed to (a) eliminate the job sheets that you currently have to print each day and (b) eliminate the process of marking jobs as complete at the end of each day.

After you run the installation file you must then install the gopher.prc file on your Palm-compatible PDA. This can be done by running the software that came with your PDA or by double-clicking on the "gopher.prc" file located in the "C:\Program Files\Ditech\Palm" folder.

Instructions for using the Gopher Palm Module

Here is how to use the Palm module (after successfully installing it). Press the hotsync button on your Palm cradle. Then specify the date-range of jobs to send to the Palm. You can send more than one day's worth of jobs, but it's easier to use the Palm module if you send just the jobs for today or tomorrow.

Once your jobs have been transferred to your PDA, click the Gopher icon on your PDA to view the jobs. You can scroll through the list by pressing the up and down keys.

Jobs can be marked complete by either clicking the checkbox on the list of jobs, editing a job and then click the complete checkbox, or specifying a start and finish time.

The following fields are listed for each job:
1) Customer name
2) Job description
3) Job details
4) Address
5) Directions
6) Memo to crew
7) Crew name
8) Scheduled date

While you can view all of the text fields in a memo screen, only changes to the job description and job details field will be transferred back to the desktop when you hotsync.

The scheduled date can be changed but this is only recorded on the desktop if the job is marked complete (i.e. you cannot use the Palm module to reschedule a job for a future date if you're not going to mark it as complete).

Start and finish times are used to calculate total job time when the data is transferred to the desktop.

The jobs on the Palm are listed in the same order they would have been printed in.

Problems installing the Gopher Palm? Review here.

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