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Pool leveling am I on the right track


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  #21  
Old 04-10-2013, 12:31 PM
Greg'slawnandlandscape Greg'slawnandlandscape is online now
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Originally Posted by SECTLANDSCAPING View Post
This is one of the reasons real world experience pays off. If you worked a few jobs before starting your business you would have first hand experience. Its cool to see kids starting a business but theres so much their lacking by not working in the field.

I know when I worked for a company it was all about numbers. Customer retention wasnt a big deal because it was as easy to find a new one to please a existing one. I do the complete opposite to a extent.
I try to have exellent customer service because I could have said this is where the dirt will go because that was what was agreed on instead she choose to move it and it resulted in a tore up yard.

I have had the business since 2008 so my main services are built up ( lawn care/mAnence) so now I am working on trying to add a few more services
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  #22  
Old 04-10-2013, 02:06 PM
stevef1201 stevef1201 is online now
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Do you guys have any idea how much work I have turned down because I had no Idea how to do what they wanted? Thousands.

How many headaches have I had over these jobs? None


Know when to say "Sorry, I cannot do that." Priceless
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