Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Residential Contracts


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #51  
Old 04-09-2013, 06:10 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by GreenBlue View Post
Finally we are getting somewhere, that takes care of input from SNethercutt LOL.......LawnBoy where are you, how do you go about doing this?
Here is how I do it, and I just did it again yesterday and it works.

Customer: Can you mow my crap filled weed yard?
Me: Of course!!!!!!! The charge is $40 per cut. How does that sound?
Customer: Great! Its in the same ballpark as everyone else. How do you bill? Me: Our billing is very easy. We accept cash, check, debit/credit. I send bills out the first of every month to be paid by the 20th of the same month. For example, April 1st invoices go out (due April 20th) that cover May services. May invoices go out (due May 20th) for June services. At this point, the advance billing will click in their head!!! The reason we do this is so we can spend more time with our customers making sure things are done right. It's easier and our customers prefer it. It's no different than cell phone companies. But please keep in mind that your last invoice will be due October 20th, which is great because the holidays are coming up!

I know Cheese and a few others on here can get customers to pay a few months in advance, I can't. Its a high cost living area and some people just don't have the cash to throw down up front. This is the best way for me....so far. I also like it because I get the warm and fuzzy in my stomach showing up to a job that I've already gotten paid for. Anything other than mowing that a customer wants done, I look at it from the money side. For example, I got a call yesterday from someone who wants their shrubs trimmed and small garden weeded. I told her I'll send her the bill of $100. This is the total cost of the job. She'll pay it before I do the job. Now, on the flip side, I have an aeration job I'm doing today, the total is $220. I told the guy 50% is due up front, then 50% is do upon completion. I figured that was fair so it'll give him time to come up with the money or whatever. I try to work with them!!! He asked if he could pay in full after I was done, I said yes of course. If you keep your billing simple, clear cut, and to the point, its easy. Even if they try to stiff you (if you bill out monthly after services are performed)......which brings me to.....

Emails. Believe it or not, emails are considered mail. It is illegal to hack into someones email. Courts also count email as certified mail. I WILL TAKE NO JOB UNLESS APPROVED BY THE CUSTOMER IN AN EMAIL! Every quote I do is emailed to them with the details and scope of the work, as well as billing and the total. I never tell prices or quotes over the phone....it must be email.

This is how I bill full service customers. To give me an upper hand on things, I don't bill them for 12 months. I only do the mowing season (for me, about 7 months). There are 2 reasons I do that....its very hard to collect any money in December, January and February (especially when they haven't even seen your face in a few months!). It also makes the customer feel like they are getting a deal. I break my price down into 7 month totals and bill the same price every month. But again, EMAIL THEM THE QUOTE!

I don't do contracts (although they should be called agreements...). I never tell my customers I don't do them, but if they ask, I say " Well Sir, I don't do contracts because I want to earn your business every week." Little do they know when they confirmed my email, they entered an angreement. Bidding and quoting accounts are no good unless you can sell. But remember, the more you talk, the deeper the hole your digging for yourself. I was always taught to give your sales pitch THEN SHUT UP!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #52  
Old 04-09-2013, 12:47 PM
kslawn kslawn is offline
Senior Member
 
Join Date: Dec 2012
Location: Up,Michigan
Posts: 495
Rep Power: 3
kslawn is on a distinguished road
Default

GreenBlue,, I have a few billing options for my customers, after we go through the lawn & figure out what they want done, I explain to them that they have several options to choose from..they can either get billed at the end of each month (send out bill on last day of month & due by the 15th) or they can choose a monthly payment plan of which they will recieve a discount for doing so (the discount sells itself most times), if they choose the payment plan then the first payment is due on april 5th & I send out a simple "reminder of payment due" on the 20th of april for the may payment due on the 5th & so on & so on until the last billing for the season which in my case is october 5th...I go 7 months in summer & 5 months in winter but you can stretch the # of months out if you like to make it cheaper per month for your customer,but the service that you agree opon stays the same..the other option I have is for customers that have been with me for a year or longer is to pay ahead for the season ,but, you only want to take on so many of these & save as much as you can out of this for unexpected break downs etc; try & sell the monthly plans the most because you can budgit on what you have coming in every month...the up front I get is mostly for start-up costs & such..hope this helps!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
3/4 Acre Residential lxarth Online Lawn Care Estimator - Help me bid this job 16 06-25-2012 05:03 PM
Residential or Commercial??? mortonslawn Starting a lawn care business. 10 10-26-2010 06:07 PM
commercial vs residential Floridajoe Lawn Maintenance / Lawn Renovation 18 06-05-2010 01:24 AM
My area is FULL of residential! Travor Starting a lawn care business. 14 08-10-2009 01:48 PM
Commercial vs. Residential musician/lawnman General Business Discussions 40 07-04-2008 07:54 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Should I buy this Exmark...
googus
Today 09:22 AM
Today 03:29 PM
by googus
3 48
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
Today 02:53 PM
by American L&T
6 1,890
another newish job for me
holymoly
06-07-2015 08:34 AM
Today 02:06 PM
by American L&T
9 2,097
Unemployment rates drop,...
Steve
Yesterday 12:40 PM
Today 09:42 AM
by Steve
2 60
Before & After tree...
COREtreeservice
07-01-2015 09:20 PM
07-01-2015 09:20 PM
by COREtreeservice
0 66
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-01-2015 11:28 AM
by Steve
6 1,849
Ready to learn and get...
Koley Lawn & Landscape
06-28-2015 05:16 AM
07-01-2015 11:26 AM
by Steve
8 1,842
Three Stripe Land Care...
hammr04
06-30-2015 07:19 PM
07-01-2015 11:24 AM
by Steve
1 65
Country Life Lawn Care
darleneh
06-29-2015 11:24 AM
06-30-2015 01:25 PM
by Steve
3 1,725
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
06-29-2015 09:23 PM
by Chilehead
6 1,852
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
06-29-2015 02:30 PM
by Mr. Mow
11 2,109
Marketing ideas
xandrew245x
04-29-2014 06:35 AM
06-25-2015 07:11 PM
by GreenWorx
34 5,709
Never ending sod jobs
avetslawncare
06-05-2015 09:46 PM
06-25-2015 11:42 AM
by Steve
11 2,332
Weed and Feed Service...
mike94740
06-23-2015 05:50 PM
06-24-2015 09:56 PM
by avetslawncare
2 1,780
Trimming hedges / trees,...
Hard-Body lawn & garden
06-23-2015 07:08 PM
06-24-2015 09:59 AM
by Steve
1 1,780
Hi Everyone from Arkansas
KellyMarie
06-04-2015 04:16 PM
06-23-2015 01:34 PM
by KellyMarie
4 2,050
how to make customers...
Bradcook21
05-27-2015 05:04 PM
06-23-2015 06:36 AM
by GreenWorx
7 2,279
problems with a customer...
LawnCareMan280
06-16-2015 10:26 PM
06-22-2015 11:11 AM
by Steve
6 2,070
Please review this FREE...
markty
06-21-2015 07:42 AM
06-22-2015 11:00 AM
by Steve
1 1,801
A good commercial bid...
burtle
06-20-2015 09:09 PM
06-22-2015 10:56 AM
by Steve
1 1,862
What would you do with...
holymoly
06-20-2015 06:48 PM
06-22-2015 10:48 AM
by Steve
1 1,818
New Member just joined...
vgoleco@hotmail.com
06-19-2015 03:49 PM
06-22-2015 10:42 AM
by Steve
2 1,833
Credit Cards - What's in...
Shark1611
06-16-2015 03:04 PM
06-21-2015 07:24 PM
by Chilehead
4 1,929
Blade usage
Wolf4dk
06-16-2015 12:18 AM
06-21-2015 05:35 PM
by kslawn
4 1,938
Hello, I am new to the...
adamslawnservices
06-17-2015 08:06 PM
06-19-2015 10:28 AM
by Steve
3 1,863
Is it too late to do...
markty
06-16-2015 05:28 PM
06-19-2015 10:22 AM
by Steve
4 1,944
First commercial bid
SGL1
06-12-2015 08:57 PM
06-18-2015 05:04 PM
by SGL1
9 2,312
Needing a website built
burtle
06-17-2015 09:02 AM
06-18-2015 11:02 AM
by Steve
7 2,009
I have been rude and...
biglee
06-15-2015 10:11 PM
06-18-2015 10:46 AM
by Steve
10 2,096
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
06-17-2015 08:38 AM
by burtle
9 3,184
Customer keeps adding...
Mr. Mow
06-13-2015 06:22 AM
06-16-2015 10:23 AM
by Steve
11 2,276
Pass discounts onto...
burnell76
06-03-2015 06:33 PM
06-16-2015 10:02 AM
by burnell76
3 2,034
burned grass only where...
nhauto
06-15-2015 05:28 PM
06-16-2015 09:45 AM
by Steve
2 1,901
Half year mark review.
Steve
06-02-2015 11:24 AM
06-15-2015 01:04 PM
by Steve
18 2,622
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
06-15-2015 01:01 PM
by Steve
86 9,679
New Member
Bruce Fehr
06-05-2015 07:13 PM
06-15-2015 12:53 PM
by Steve
6 2,037
New to the business,...
CarefreeMowing
06-12-2015 02:36 PM
06-15-2015 12:50 PM
by Steve
1 1,920
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
06-13-2015 08:48 AM
by holymoly
45 12,011
New to the forum, new to...
CarefreeMowing
06-11-2015 12:35 PM
06-12-2015 10:44 AM
by Steve
2 1,836
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
06-11-2015 10:50 PM
by stallman419
8 2,384
Website Review
Outdoordesignsknox
06-08-2015 08:44 PM
06-11-2015 09:48 PM
by Just for Cuts
13 2,277
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
06-10-2015 01:45 PM
by holymoly
15 2,973
Hello from the GREAT...
gbfarmsllc
06-09-2015 11:10 AM
06-10-2015 01:29 PM
by Sprinkler Buddy
2 1,903
Hey guys and gals, I'm...
Joeyhall
06-03-2015 03:54 PM
06-08-2015 02:15 PM
by chris2500hd
8 2,147
Mowing Bermuda...
Mr. Mow
06-02-2015 12:45 PM
06-08-2015 12:45 PM
by Steve
12 2,304
Hey Guys
PrattLandscaping
06-07-2015 06:37 PM
06-08-2015 12:23 PM
by Steve
2 1,917
Share your stolen...
SGL1
05-27-2015 09:05 PM
06-08-2015 11:54 AM
by Steve
25 2,860
Hello there My name is...
zwalk1839
06-04-2015 11:10 PM
06-08-2015 11:52 AM
by Steve
4 2,030
Laid off oil field...
Mr. Mow
05-30-2015 09:03 AM
06-08-2015 06:20 AM
by Mr. Mow
4 2,142
How do you find one time...
Greg'slawnandlandscape
06-02-2015 09:57 PM
06-05-2015 09:49 PM
by avetslawncare
4 2,065
» Popular Tags
ad landscaping advertising apartment complex apartment lawn care estimate applying bark billy goat brushcutter blowout bob villa collections commercial curb appeal services demonstration design door hangers edging employee problems equipment dealer equipment rental facebook foreman free advertising free lawn care google growing a lawn care business hardscapes hills how to husqvarna increase customers jobs landscape landscape services landscaping lawn aeration lawn care lawn care busines plan lawn mowing marketing marketing secrets more customers business mr dave new business ordinance past due patio install per hour service plowing pricing push versus ride scripts secrets to landscaping shell shreaded small engine repair snow plowing sq ft square foot trailer trailer mate pro tree tree pics trimmer rack up sell employee web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:29 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:29 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy