Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

When to mow, collect, when do they pay...etc...


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-05-2013, 02:06 PM
cuttingedgeron cuttingedgeron is offline
Member
 
Join Date: Sep 2012
Posts: 73
Rep Power: 3
cuttingedgeron is on a distinguished road
Default When to mow, collect, when do they pay...etc...

The title is broad, I know. My question is, do you mow when the customer calls you or do you come on your own time? How is your schedule set up? Also, how are you guys collecting payment? Go to the door, wait for it in the mail, customer comes out and brings it, automatic payment......which one or is it different?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-05-2013, 02:17 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by cuttingedgeron View Post
The title is broad, I know. My question is, do you mow when the customer calls you or do you come on your own time? How is your schedule set up? Also, how are you guys collecting payment? Go to the door, wait for it in the mail, customer comes out and brings it, automatic payment......which one or is it different?
Heres how I do it.

I schedule my route to make sure I get max productivity. Customers don't dictate when they want to be cut.

Payments are all prepaid. April 1 I mailed out invoices to be due April 20th for May service.
Reply With Quote
  #3  
Old 04-05-2013, 02:34 PM
tk4454 tk4454 is offline
Member
 
Join Date: Mar 2013
Posts: 56
Rep Power: 2
tk4454 is on a distinguished road
Default

Quote:
Originally Posted by LawnBoy0311 View Post
Heres how I do it.

I schedule my route to make sure I get max productivity. Customers don't dictate when they want to be cut.

Payments are all prepaid. April 1 I mailed out invoices to be due April 20th for May service.
That sounds good in a perfect world, but for small company's like mine, I kind of got to do the work when the customer wants it and how they want it, my commercial accounts I can do when convenient, but some homeowners like to be home. and on those ones I collect afterword's. I make more that way anyhow then having them pay in advance expecting a discount
Reply With Quote
  #4  
Old 04-05-2013, 09:22 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,236
Rep Power: 6
stevef1201 is on a distinguished road
Cool

Some people pre pay, some pay for the month by the 15, some pay after the end of the month. I go by gut feeling when I tell them about paying. I have only ben wrong about a hundred time, haha. I have 6 customers that have given me checks for the next 6 months. I had one guy who gave me a check for the year (at 145 a month).
Plan on having some of your customers stiff you, Just don't let em get into you too much
Reply With Quote
  #5  
Old 04-06-2013, 03:20 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by tk4454 View Post
That sounds good in a perfect world, but for small company's like mine, I kind of got to do the work when the customer wants it and how they want it, my commercial accounts I can do when convenient, but some homeowners like to be home. and on those ones I collect afterword's. I make more that way anyhow then having them pay in advance expecting a discount
I'm a small guy too. I'm a part timer. I work a full time job and do this after I get off work. I just don't bring it up to the customers at all....they ask to get the lawn cut and I say YES!!! I don't give details on the days I go or anything like that. This way I make up my own schedule. If some request a day,I just tell them its impossible....mother nature dictates when I can cut. They never argue with that.

For payments, I bill in advance. For example, April 1st I send invoices out for May. They are due April 20th. I don't have to wait for payments or double back to customers because they forgot to leave a check for me.
Reply With Quote
  #6  
Old 04-08-2013, 02:55 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,835
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Some people pre pay, some pay for the month by the 15, some pay after the end of the month. I go by gut feeling when I tell them about paying.
Do you size up their financial situation or how do you go about figuring which payment method to suggest to them. Also, what is your take on why not one method?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 04-08-2013, 03:19 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

1. Have the clients pay you in advance with post-dated checks, and agree to deposit them on the dates you outline in your contract (if you have one). Offer no refunds on checks that have been deposited. Clients who want to cancel can simply cancel the check(s) that you have not deposited. Win-Win.

2. Show up every week, never every second week no matter what.. I wont get into why, because I'm lazy right now........ You choose the weekday you will arrive, but make it consistent throughout the season, e.g.: You show up to client_1's house every Monday.

3. Collect the post-dated checks in person. Don't let them mail the checks to you, or you'll be waiting for years. Don't use PayPal unless all of your clients have the same price.

As far as I know, PayPal has an option to let the client decide what amount to enter, which could cause problems, e.g.:

"I know you charge $150, but I put $149... I hope that's ok".
"I know you charge $150, but I only put $25. I'll put another $25 next month".
"I paid for half now, I'll pay the other half when you finish the work".


Make your life easy from the start, or else you'll be spending all of your time, and even weekends chasing your clients for their payments.

Be strict.
Reply With Quote
  #8  
Old 05-18-2013, 09:46 AM
cutnuplawnservice cutnuplawnservice is offline
new member
 
Join Date: Feb 2013
Location: Tulsa,OK
Posts: 52
Rep Power: 0
cutnuplawnservice is on a distinguished road
Default

So far all of my clients are cash or chk at time of service except:

I have 1 who mails it - takes about 5 days even though we both live in the same town!

I have 1 who gets the service 2 times month and pays the whole amount on the last service of the month.

I have 1 who paid for 4 services in advance.

I have 1 who will possibly stiff me, but you know I will NEVER let that happen again lol
Reply With Quote
  #9  
Old 05-18-2013, 09:33 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Mow when it works best for you.
You can accommodate SOME people, but not all.

I collect at time of service for 90% of mine.
And by that I do NOT mean that I "wait around" to be paid. If you do, you are losing money every minute you stand there waiting for them to answer the door.
My favorite are the old ladies who answer the door and THEN have to go write out the check. You know, because it just might be DIFFERENT this week.
HAVE YOUR FREAKING CHECK READY!!!
(I only have one person like this - she will probably be gone by next season)

I also make it known that they may pre-pay, as it may be more convenient. Prepayment for at least two cuts is what I ask.

I only "bill" a few people, but they are the trustworthy ones.



Mostly, this is where I get paid...



Reply With Quote
  #10  
Old 05-30-2013, 01:37 PM
Von Bobbeh's Avatar
Von Bobbeh Von Bobbeh is offline
Senior Member
 
Join Date: Apr 2012
Posts: 166
Rep Power: 3
Von Bobbeh is on a distinguished road
Default

I get paid via door mat, some prepaid, some pay cash after X amount cuts (local only) and mostly I send out bills at the end of the month.

However cleanups and large projects I bill immediately afterwords and if my gut says they need to pay half upfront, they pay half upfront!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
What do You collect tax on? Cole's Yard Works General Talk 6 09-19-2012 12:14 PM
What tools do LCO's use to collect payment from deadbeats? w0283767 Starting a lawn care business. 5 05-16-2012 01:45 PM
Business Owner and collect unemployment? rob8804 Starting a lawn care business. 6 08-05-2010 04:15 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Contact last years...
googus
Today 09:13 AM
Today 12:31 PM
by Steve
1 25
What happened to Better...
Steve
01-27-2014 04:07 PM
Today 12:26 PM
by Steve
21 3,106
Lawn care truck
Steve
10-10-2009 03:40 AM
Today 12:23 PM
by Steve
44 15,959
New to the forum
LCRobert
01-26-2015 10:21 PM
Today 12:21 PM
by Steve
5 97
adding something new...
veteranslawncaresystems
Today 12:13 AM
Today 12:16 PM
by Steve
1 37
Looking for advice on...
berryjam
01-21-2015 07:37 PM
Today 12:13 PM
by Steve
12 332
Bidding to get other work
Rodriguez11
07-21-2011 11:52 PM
Today 12:08 PM
by Steve
29 9,359
How many contracts...
5StarLawnscaping
01-12-2015 03:51 PM
Today 11:04 AM
by ExtremeLawncareServices
10 516
"Part Timers", "Low...
doug1980
06-10-2009 12:55 PM
Yesterday 09:01 PM
by jrs.landscaping
43 10,232
Is anyone doing mosquito...
BWild
Yesterday 12:30 PM
Yesterday 07:24 PM
by avetslawncare
4 79
Government contracts
avetslawncare
11-15-2014 08:50 AM
Yesterday 07:06 PM
by avetslawncare
5 731
TaskEasy & Plowz & Mowz...
jrwalker333
01-25-2015 01:02 PM
Yesterday 02:14 PM
by Steve
5 151
New to group
ron@alpine
Yesterday 08:45 AM
Yesterday 01:29 PM
by Steve
1 48
please Help with none...
Lawnboyman1170
01-09-2015 09:46 AM
Yesterday 01:27 PM
by Steve
13 568
does this sound good or...
Bradcook21
01-22-2015 09:24 AM
Yesterday 07:42 AM
by ringahding1
9 285
second year advise
cmdlawncare
01-23-2015 06:22 PM
Yesterday 07:31 AM
by ringahding1
6 231
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
01-25-2015 09:34 AM
by ExtremeLawncareServices
9 526
need advise
rawssrob
02-23-2010 02:45 PM
01-23-2015 06:40 PM
by cmdlawncare
7 2,555
New to forum
ROB N
01-23-2015 08:35 AM
01-23-2015 01:53 PM
by Steve
1 118
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
01-23-2015 01:43 PM
by Steve
8 352
osceola lawn service
jasa@wildblue.net
01-22-2015 03:23 PM
01-23-2015 01:38 PM
by Steve
1 135
Tax Question
Wolf4dk
01-20-2015 01:11 AM
01-22-2015 02:28 PM
by Steve
4 261
Billy Goat Vac
Mr. Mow
01-19-2015 07:42 AM
01-22-2015 02:18 PM
by Steve
6 252
Property Pricing
GVL
01-19-2015 02:46 PM
01-21-2015 02:18 PM
by Steve
5 304
Landscapers Source For...
breadcrumb
01-16-2015 02:44 PM
01-21-2015 05:55 AM
by breadcrumb
14 467
Hoa advice
Bradcook21
01-16-2015 09:36 PM
01-20-2015 04:30 PM
by Steve
4 283
My Invention
biglee
01-11-2015 07:51 PM
01-20-2015 10:16 AM
by biglee
16 635
How to beat the pre pay...
stansg1fresh
01-13-2015 04:33 PM
01-19-2015 03:38 PM
by ringahding1
3 364
Hello from Md
homey
12-17-2014 06:55 PM
01-19-2015 01:37 PM
by Steve
12 1,143
Hi from Illinois
burtle
01-02-2015 09:46 PM
01-19-2015 01:22 PM
by Steve
3 529
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
01-19-2015 01:20 PM
by Steve
14 1,458
Lost my @#$ blower
stevef1201
01-11-2015 08:31 AM
01-17-2015 02:21 PM
by lxarth
2 387
Another Illinoisan.....
barhopper
01-11-2015 05:38 PM
01-16-2015 04:29 PM
by Steve
10 445
marketing with pizza...
apmAkron
01-15-2015 09:57 AM
01-15-2015 06:29 PM
by Steve
4 276
CRM and Quickbooks?
5StarLawnscaping
01-15-2015 08:06 AM
01-15-2015 08:06 AM
by 5StarLawnscaping
0 203
New Member, Indiana Iraq...
Timbo
07-14-2011 09:44 AM
01-14-2015 06:14 PM
by Steve
10 3,803
check this box truck out!
BLAZIER-1991
01-07-2015 07:40 PM
01-13-2015 03:06 PM
by biglee
8 648
My community only ad...
googus
01-12-2015 09:55 AM
01-13-2015 02:44 PM
by Steve
5 337
12 Years in Business!
Chilehead
10-23-2014 09:07 AM
01-13-2015 09:37 AM
by Chilehead
18 1,817
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
01-12-2015 06:32 PM
by BLAZIER-1991
30 1,585
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
01-12-2015 06:19 PM
by BLAZIER-1991
4 479
During Your Down Time
achri12
12-24-2014 03:03 PM
01-12-2015 03:54 PM
by Steve
10 1,106
Leaf cleanup
Bradcook21
01-09-2015 02:21 PM
01-12-2015 12:22 PM
by Jamesw86
4 457
Has Anyone Used Plowz ?
dpld
01-08-2014 12:14 PM
01-11-2015 02:17 PM
by burtle
20 3,419
What to pay help
Bradcook21
01-07-2015 01:32 PM
01-08-2015 07:01 PM
by Steve
1 476
Need a trailer
googus
01-07-2015 09:40 AM
01-08-2015 10:24 AM
by Upscale2
7 596
Do you guys charge buy...
burtle
01-02-2015 09:58 PM
01-07-2015 08:37 PM
by Shark1611
14 956
Organic Lawn Care...
NHray
10-17-2014 07:05 PM
01-07-2015 07:05 PM
by greyhound
18 2,190
Need advice please
CHenricks
01-06-2015 01:17 AM
01-07-2015 03:34 PM
by Steve
4 558
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
01-07-2015 03:32 PM
by Steve
9 700
» Popular Tags
2wd 4x4 aerocore apartment bid apartment complex auger bark billy goat brushcutter blades bush care collections deliquentaccounts ditches edging employee problems equipment rental estimate first truck flyers foreman four wheel drive georgia google gopherhaul grass gravely growing a lawn care business hills hiring husqvarna john deere quik trac landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting brass outdoor lights marketing mr dave mulch new mower past due per hour charge per hour service podcast pricing pto push versus ride running a business savannah search engine optimization seo shell small engine repair square foot starting a lawn care business steep lawns sulky theft toro grand stand trailer tree trimmer rack up sell employee web design
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:47 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:47 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy