Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

When to mow, collect, when do they pay...etc...


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-05-2013, 02:06 PM
cuttingedgeron cuttingedgeron is offline
Member
 
Join Date: Sep 2012
Posts: 73
Rep Power: 3
cuttingedgeron is on a distinguished road
Default When to mow, collect, when do they pay...etc...

The title is broad, I know. My question is, do you mow when the customer calls you or do you come on your own time? How is your schedule set up? Also, how are you guys collecting payment? Go to the door, wait for it in the mail, customer comes out and brings it, automatic payment......which one or is it different?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-05-2013, 02:17 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by cuttingedgeron View Post
The title is broad, I know. My question is, do you mow when the customer calls you or do you come on your own time? How is your schedule set up? Also, how are you guys collecting payment? Go to the door, wait for it in the mail, customer comes out and brings it, automatic payment......which one or is it different?
Heres how I do it.

I schedule my route to make sure I get max productivity. Customers don't dictate when they want to be cut.

Payments are all prepaid. April 1 I mailed out invoices to be due April 20th for May service.
Reply With Quote
  #3  
Old 04-05-2013, 02:34 PM
tk4454 tk4454 is offline
Member
 
Join Date: Mar 2013
Posts: 56
Rep Power: 2
tk4454 is on a distinguished road
Default

Quote:
Originally Posted by LawnBoy0311 View Post
Heres how I do it.

I schedule my route to make sure I get max productivity. Customers don't dictate when they want to be cut.

Payments are all prepaid. April 1 I mailed out invoices to be due April 20th for May service.
That sounds good in a perfect world, but for small company's like mine, I kind of got to do the work when the customer wants it and how they want it, my commercial accounts I can do when convenient, but some homeowners like to be home. and on those ones I collect afterword's. I make more that way anyhow then having them pay in advance expecting a discount
Reply With Quote
  #4  
Old 04-05-2013, 09:22 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,218
Rep Power: 6
stevef1201 is on a distinguished road
Cool

Some people pre pay, some pay for the month by the 15, some pay after the end of the month. I go by gut feeling when I tell them about paying. I have only ben wrong about a hundred time, haha. I have 6 customers that have given me checks for the next 6 months. I had one guy who gave me a check for the year (at 145 a month).
Plan on having some of your customers stiff you, Just don't let em get into you too much
Reply With Quote
  #5  
Old 04-06-2013, 03:20 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by tk4454 View Post
That sounds good in a perfect world, but for small company's like mine, I kind of got to do the work when the customer wants it and how they want it, my commercial accounts I can do when convenient, but some homeowners like to be home. and on those ones I collect afterword's. I make more that way anyhow then having them pay in advance expecting a discount
I'm a small guy too. I'm a part timer. I work a full time job and do this after I get off work. I just don't bring it up to the customers at all....they ask to get the lawn cut and I say YES!!! I don't give details on the days I go or anything like that. This way I make up my own schedule. If some request a day,I just tell them its impossible....mother nature dictates when I can cut. They never argue with that.

For payments, I bill in advance. For example, April 1st I send invoices out for May. They are due April 20th. I don't have to wait for payments or double back to customers because they forgot to leave a check for me.
Reply With Quote
  #6  
Old 04-08-2013, 02:55 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,688
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Some people pre pay, some pay for the month by the 15, some pay after the end of the month. I go by gut feeling when I tell them about paying.
Do you size up their financial situation or how do you go about figuring which payment method to suggest to them. Also, what is your take on why not one method?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 04-08-2013, 03:19 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

1. Have the clients pay you in advance with post-dated checks, and agree to deposit them on the dates you outline in your contract (if you have one). Offer no refunds on checks that have been deposited. Clients who want to cancel can simply cancel the check(s) that you have not deposited. Win-Win.

2. Show up every week, never every second week no matter what.. I wont get into why, because I'm lazy right now........ You choose the weekday you will arrive, but make it consistent throughout the season, e.g.: You show up to client_1's house every Monday.

3. Collect the post-dated checks in person. Don't let them mail the checks to you, or you'll be waiting for years. Don't use PayPal unless all of your clients have the same price.

As far as I know, PayPal has an option to let the client decide what amount to enter, which could cause problems, e.g.:

"I know you charge $150, but I put $149... I hope that's ok".
"I know you charge $150, but I only put $25. I'll put another $25 next month".
"I paid for half now, I'll pay the other half when you finish the work".


Make your life easy from the start, or else you'll be spending all of your time, and even weekends chasing your clients for their payments.

Be strict.
Reply With Quote
  #8  
Old 05-18-2013, 09:46 AM
cutnuplawnservice cutnuplawnservice is offline
new member
 
Join Date: Feb 2013
Location: Tulsa,OK
Posts: 52
Rep Power: 0
cutnuplawnservice is on a distinguished road
Default

So far all of my clients are cash or chk at time of service except:

I have 1 who mails it - takes about 5 days even though we both live in the same town!

I have 1 who gets the service 2 times month and pays the whole amount on the last service of the month.

I have 1 who paid for 4 services in advance.

I have 1 who will possibly stiff me, but you know I will NEVER let that happen again lol
Reply With Quote
  #9  
Old 05-18-2013, 09:33 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Mow when it works best for you.
You can accommodate SOME people, but not all.

I collect at time of service for 90% of mine.
And by that I do NOT mean that I "wait around" to be paid. If you do, you are losing money every minute you stand there waiting for them to answer the door.
My favorite are the old ladies who answer the door and THEN have to go write out the check. You know, because it just might be DIFFERENT this week.
HAVE YOUR FREAKING CHECK READY!!!
(I only have one person like this - she will probably be gone by next season)

I also make it known that they may pre-pay, as it may be more convenient. Prepayment for at least two cuts is what I ask.

I only "bill" a few people, but they are the trustworthy ones.



Mostly, this is where I get paid...



Reply With Quote
  #10  
Old 05-30-2013, 01:37 PM
Von Bobbeh's Avatar
Von Bobbeh Von Bobbeh is offline
Senior Member
 
Join Date: Apr 2012
Posts: 166
Rep Power: 3
Von Bobbeh is on a distinguished road
Default

I get paid via door mat, some prepaid, some pay cash after X amount cuts (local only) and mostly I send out bills at the end of the month.

However cleanups and large projects I bill immediately afterwords and if my gut says they need to pay half upfront, they pay half upfront!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
What do You collect tax on? Cole's Yard Works General Talk 6 09-19-2012 12:14 PM
What tools do LCO's use to collect payment from deadbeats? w0283767 Starting a lawn care business. 5 05-16-2012 01:45 PM
Business Owner and collect unemployment? rob8804 Starting a lawn care business. 6 08-05-2010 04:15 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Repair or replace the...
lxarth
12-17-2014 05:07 PM
Today 03:49 PM
by Steve
6 151
Has Obamacare helped or...
Steve
Yesterday 04:37 PM
Today 03:47 PM
by Steve
2 56
Georgia Boys!
Chilehead
Yesterday 10:23 PM
Today 03:46 PM
by Steve
1 36
Hello from Md
homey
12-17-2014 06:55 PM
Today 03:44 PM
by Steve
4 118
I'm BACK!
SuperiorPower
12-16-2014 11:08 PM
Today 03:43 PM
by Steve
3 139
Employee job training...
brookline
12-15-2014 08:15 PM
Today 12:08 PM
by stevef1201
8 256
what do you "love" to...
calebmoss
07-06-2011 10:05 PM
12-17-2014 05:09 PM
by Chilehead
28 8,907
What Fertilizer to Use?
acrajchel
04-07-2014 02:56 PM
12-17-2014 01:11 PM
by Steve
23 2,932
Grass hopper mower
ExtremeLawncareServices
12-05-2013 09:51 AM
12-17-2014 09:40 AM
by SuperiorPower
34 6,078
Peco Bagger
AGPS
11-18-2014 02:20 PM
12-17-2014 09:13 AM
by SuperiorPower
15 1,272
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
12-15-2014 10:30 PM
by ExtremeLawncareServices
188 16,502
New to Gopher Haul-from...
323k13l
12-12-2014 10:34 PM
12-15-2014 02:58 PM
by Steve
3 261
hi
creteland
12-12-2014 09:06 AM
12-15-2014 01:45 PM
by Steve
5 263
New addition to my small...
googus
12-12-2014 07:36 PM
12-15-2014 07:47 AM
by googus
4 328
Ferris IS700Z
rmccutchan
12-14-2014 01:10 AM
12-14-2014 11:41 PM
by rmccutchan
4 233
Charge what the market...
Billy Goat
12-09-2014 12:39 PM
12-14-2014 06:39 PM
by biglee
20 770
Hi from IL
steveinil
11-25-2014 02:07 PM
12-12-2014 07:18 AM
by steveinil
4 778
Utility Company Right of...
eastsidelandcare
12-11-2014 04:54 PM
12-11-2014 04:54 PM
by eastsidelandcare
0 251
leaf removal
Double J LLC
10-03-2014 05:24 PM
12-11-2014 04:50 PM
by eastsidelandcare
33 4,017
suggestions on full lawn...
Brian3137
12-10-2014 07:18 PM
12-11-2014 03:41 PM
by Steve
6 362
new to me box truck
jrayb39667
03-06-2014 11:20 PM
12-11-2014 09:43 AM
by Sprinkler Buddy
18 3,329
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
12-10-2014 02:45 PM
by WesleySnips
7 599
Echo pb200 blower fuel...
googus
12-06-2014 09:03 PM
12-09-2014 06:35 PM
by Steve
3 444
Facebook
element009
03-23-2011 09:36 AM
12-09-2014 06:24 PM
by Steve
36 9,764
Are you prepared for the...
Steve
12-02-2014 04:13 PM
12-09-2014 06:22 PM
by Steve
7 863
Email Address Name
Just Cuts
12-07-2014 09:49 PM
12-08-2014 03:15 PM
by Steve
3 397
Inspection form
stevef1201
12-07-2014 10:38 AM
12-08-2014 03:10 PM
by Steve
1 395
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
12-08-2014 12:37 PM
by jrs.landscaping
108 34,126
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
12-07-2014 06:35 PM
by stevef1201
24 1,674
Innovation by mandate
bayoubandit
11-29-2014 01:33 PM
12-06-2014 03:27 PM
by SGL1
12 932
Trying something new,...
ExtremeLawncareServices
09-21-2014 10:07 PM
12-05-2014 11:06 AM
by Steve
9 2,230
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
12-04-2014 01:32 PM
by stevef1201
15 1,411
How many hours is too...
Just Cuts
12-04-2014 09:00 AM
12-04-2014 01:02 PM
by Just for Cuts
6 577
Does this sound like a...
googus
12-03-2014 07:47 AM
12-04-2014 12:37 PM
by Steve
5 645
New website
Chilehead
11-20-2014 04:39 PM
12-04-2014 12:27 PM
by Steve
14 1,194
New website
SGL1
12-02-2014 10:55 PM
12-03-2014 11:17 PM
by BLC7
19 816
Websites, how long...
Dan Tanner
03-09-2014 08:29 AM
12-03-2014 11:12 PM
by SGL1
21 3,202
I Want to buy old...
ExtremeLawncareServices
10-10-2014 11:04 PM
12-03-2014 10:36 PM
by ExtremeLawncareServices
8 1,840
GPS trackers for...
Billy Goat
12-02-2014 06:09 PM
12-03-2014 07:17 PM
by Steve
8 674
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
12-03-2014 06:31 PM
by SGL1
17 1,406
Hiring Subs over Temps
Billy Goat
12-02-2014 06:26 AM
12-03-2014 01:24 PM
by Steve
3 605
Thanksgiving cards
Steve
11-10-2008 11:57 AM
12-02-2014 11:11 PM
by SGL1
11 9,495
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
12-02-2014 02:17 PM
by jrs.landscaping
12 1,453
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
12-02-2014 08:47 AM
by SGL1
6 1,470
old contracts
bayoubandit
11-29-2014 11:10 AM
12-01-2014 11:20 AM
by Steve
3 688
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
12-01-2014 10:54 AM
by Steve
9 1,236
Lawn care truck
Steve
10-10-2009 03:40 AM
12-01-2014 10:45 AM
by Steve
32 15,139
Intuit Quickbooks...
CDLAWNCARE
11-30-2014 10:19 AM
11-30-2014 10:19 AM
by CDLAWNCARE
0 590
Say Hello !!!
Steve
03-19-2007 12:18 PM
11-28-2014 01:36 PM
by Just Cuts
1,196 355,504
Hello from Kentucky
TRV
09-30-2014 06:42 PM
11-28-2014 10:49 AM
by Steve
13 2,281
» Popular Tags
2wd aerocore apartment bid apartment complex applying auger billy goat brushcutter blades bush charge christmas deliquentaccounts ditches employee problems equipment rental first truck foreman georgia gopherhaul grass gravely growing a lawn care business holiday husqvarna jobs john deere quik trac labor cost landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting lighting brass outdoor lights marketing mowing mr dave mulch mulch estimate mulch price new buisness new business new mower ordinance per hour charge podcast profit on employee pto push versus ride running a business savannah search engine optimization seo shreaded small engine repair starting a business starting a lawn care business start up lawn care business steep lawns sulky theft toro grand stand trailer trimmer rack walk behind wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:14 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:14 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy