Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Letting customer know your hourly rate? Yes or no?


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-03-2013, 12:13 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default Letting customer know your hourly rate? Yes or no?

As a rule of thumb, I try to make at least $1/minute of work on site. I know a lot of you guys will agree with me, and most of you make much more than that.
Of course, I don't always meet that goal, but I try.

Now, my question is, do you tell your customer this? I've had several [potential] customers ask me "oh, what's your hourly rate?" Of course, I always switch around to "give me your address and I'll come out for an estimate." Because I don't think it would be a good idea to tell them I charge $60/hour.

My thinking is this: Most people would not be willing to pay $60/hour if they knew it. People would say "that's 2-3 times what I make!!". And what's worse is, I'm 18 years old making that much money, when people twice my age would kill for $60/hour.

Also, what about invoices? Do you just type "mulching - $400" or do you type "mulching 4 hours @ $60/hour = $240"?
Or do you go for something like "mulching 10yd @ $90/yard"?
What about something like clean-up, or weeding?

I get this question very frequently and I would like to better know how to answer it.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-03-2013, 06:41 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by ratchetmaster2 View Post
As a rule of thumb, I try to make at least $1/minute of work on site. I know a lot of you guys will agree with me, and most of you make much more than that.
Of course, I don't always meet that goal, but I try.

Now, my question is, do you tell your customer this? I've had several [potential] customers ask me "oh, what's your hourly rate?" Of course, I always switch around to "give me your address and I'll come out for an estimate." Because I don't think it would be a good idea to tell them I charge $60/hour.

My thinking is this: Most people would not be willing to pay $60/hour if they knew it. People would say "that's 2-3 times what I make!!". And what's worse is, I'm 18 years old making that much money, when people twice my age would kill for $60/hour.

Also, what about invoices? Do you just type "mulching - $400" or do you type "mulching 4 hours @ $60/hour = $240"?
Or do you go for something like "mulching 10yd @ $90/yard"?
What about something like clean-up, or weeding?

I get this question very frequently and I would like to better know how to answer it.
I will never tell anyone my hourly rate. Never ever ever. I gave a quote to a business owner, he broke it down hourly and said he doesn't pay his employees that much money. I said good luck and walked away. The grass infront of his business is now way overgrown and looks terrible. He'll be getting a fine by the city this year for sure.

Invoice- I put the job and the total. For example the one I did yesterday:

Shrub trimming $85
Mulch $180
Reply With Quote
  #3  
Old 04-03-2013, 06:43 AM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,043
Rep Power: 6
stevef1201 is on a distinguished road
Default

I NEVER tell my hourly rate. Mostly because its different for different type of work. I charge more for hedge trimming, high hedge trimming, tree work etc. I tell then its a set rate per whatever the work is ie square footage for mowing, number and height of shrubs, length of and height of hedges etc.
Don't let it bother you if they say they can get done cheaper, let em.
Reply With Quote
  #4  
Old 04-03-2013, 07:25 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Quote:
Originally Posted by ratchetmaster2 View Post
And what's worse is, I'm 18 years old making that much money, when people twice my age would kill for $60/hour.
don't forget most people 2X your age can't handle doing this job all day. The easiest part of our day is the hardest part of most peoples.

It's not like your making $60 an hour once you add in travel time, time bidding jobs, fixing tools, fuel, insurance, paper work, marketing, research, non paying customers......

bid/bill jobs not hours Customers don't understand the cost of billing $60 an hour
Reply With Quote
  #5  
Old 04-03-2013, 10:13 AM
grass guru grass guru is offline
Member
 
Join Date: Oct 2011
Posts: 43
Rep Power: 3
grass guru is on a distinguished road
Default

Never tell hourly rate, how much material is needed, or how long it will take.they will use it against you.
If they figure your hourly rate out, and tell you thats a ridiculous price, then tell them "ok, you can pay me $15/hr, but you also have to pay my fuel costs, my disability insurance, my income taxes, my liability insurance, my commercial auto insurance, my unemployment insurance, my equiptment repairs/maintenance, my shop mortgage, my office supplies, my office heat, my office electric, my receptionists/secretary, my helpers, and their income taxes. That will be another $120,000. Or you can pay me what I quoted you, and I will pay all of that. Oh, and I will hope to make $12/hr after all those expenses."
That may put things into perspective for them.
Also, people may be asking you that if they know your age. Sad, but people think that the younger you are, the cheaper you will be.
If someone asks you hourly rate, you can just tell them you dont charge by the hour, you charge by the size of the job, and the quality/quantity of material(s) used.
Reply With Quote
  #6  
Old 04-03-2013, 10:39 AM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

Politely tell them its rude to ask what someone is paid. That you have bid the job to be able to cover materials and what you need to ear to make a profit on the job and nothing more.

If they do calculate it out and say something, tell them that the company they work for likely charges someone else $60+ hr for their time but only pays them $20. You chose to be that person charging $60 a hour and paying an employee or two $10 an hour. Bottom line its none of their business and rude rude rude for anyone to ask.

When I sit down with the guys around me who I have learned from who have succeful businesses we do talk money but its amoungst business and we all accept that.

If I had a customer ask me an hourly rate I would like eat their face like the guy in Florida.

Never let your customer know your hourly price. Given them a job total. A normal person doesn't break things down like we do. OK I pay this and that and insurance and gas and equipment and so on. So I have to make xx.xx. your customer just sees, he is charging me $80 an hour and feels like they got fudged.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
telling customer your hourly rate sasquatchmonk General Business Discussions 20 08-19-2011 05:19 PM
Hourly Rate for Landscaping CaseyLawn&Landscape Online Lawn Care Estimator - Help me bid this job 3 04-12-2011 03:54 PM
Hourly Labor Rate jallwine Online Lawn Care Estimator - Help me bid this job 4 09-11-2009 03:06 PM
Odd job hourly rate F3Nelson Online Lawn Care Estimator - Help me bid this job 6 03-03-2008 11:07 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Employee wont return...
Prolawnofchatt
06-13-2014 03:12 PM
Yesterday 09:59 PM
by WesleySnips
5 545
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 09:40 PM
by ExtremeLawncareServices
87 4,886
Buy a good company at a...
Steve
03-12-2011 06:38 AM
Yesterday 08:22 PM
by WesleySnips
1 1,667
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
Yesterday 07:14 PM
by SGL1
23 309
Pressure Washing...
WesleySnips
Yesterday 06:13 PM
Yesterday 06:13 PM
by WesleySnips
0 27
Echo Edger 'Neutral'
WesleySnips
07-25-2014 05:28 PM
Yesterday 05:58 PM
by WesleySnips
5 209
trimming back shrubs
WesleySnips
Yesterday 06:14 AM
Yesterday 01:08 PM
by WesleySnips
3 74
Late charge
Simon Abousaada
07-30-2014 07:23 PM
Yesterday 12:41 PM
by Steve
2 82
Building credit
Matther777
07-27-2014 05:20 PM
Yesterday 12:36 PM
by Steve
12 277
Need input on a bid
phlawncare
07-28-2014 08:51 PM
Yesterday 05:08 AM
by kslawn
7 214
New from Texas
Livingston Lawn Care
07-25-2014 11:17 AM
07-30-2014 01:03 PM
by Steve
5 216
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-30-2014 12:31 PM
by Steve
17 753
Formulas Used
BaileynSamsMum
07-29-2014 06:40 AM
07-30-2014 12:19 PM
by Steve
3 152
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
07-30-2014 06:29 AM
by kslawn
5 188
Will summer ever come
ExtremeLawncareServices
07-29-2014 08:27 AM
07-29-2014 08:29 PM
by SGL1
5 142
From Concord NC
SouthernRootsLawnCare
07-26-2014 02:34 PM
07-29-2014 02:28 PM
by Steve
3 147
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
07-29-2014 02:28 PM
by Steve
4 204
Left handed edging with...
SGL1
07-23-2014 08:59 PM
07-28-2014 07:39 AM
by SGL1
15 386
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-27-2014 10:14 PM
by WesleySnips
5 395
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
07-27-2014 08:16 AM
by Just for Cuts
7 236
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-26-2014 04:39 PM
by BLC7
7 385
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-25-2014 06:31 PM
by mattthelawnguy
13 584
You know it;s gonna be a...
stevef1201
07-25-2014 08:50 AM
07-25-2014 01:34 PM
by Steve
1 146
Customer letters
kslawn
07-23-2014 06:17 AM
07-25-2014 01:20 PM
by Steve
5 273
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
07-24-2014 07:09 PM
by SGL1
29 1,359
Need help determining...
Jbss861
07-20-2014 02:33 PM
07-24-2014 01:11 PM
by Steve
13 461
Should I ?
googus
07-22-2014 04:06 PM
07-24-2014 12:10 PM
by Steve
4 292
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
07-24-2014 06:46 AM
by kslawn
15 982
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-24-2014 06:38 AM
by kslawn
3 272
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-24-2014 06:28 AM
by kslawn
3 333
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 391
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 276
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,513
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 303
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 213
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 357
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 725
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 586
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 367
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 713
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 263
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 253
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 820
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,137
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 875
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 796
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 322,120
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,823
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 534
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 439
» Popular Tags
4wd advertisement apartment bid article marketing auger bid butterfly gardens charge christmas lighting christmas light service courtesy call customers decorating escrow estimate exmark ferris first truck fundraiser gopherhaul grass gravely gravely 34" zero turn hills holiday holiday decorating holiday lighting how much to charge introduction john deere quik trac lawn lawn care lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf lighting managing a lawn care business marketing mow mulch new buisness new mower outdoor environments payment podcast property management company push versus ride redmax reo scag scripts seo snow starting a business starting a lawn care business start up lawn care business steve stihl subcontractor theft toro trailer turfgrass consulting walker winter zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:44 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:44 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy