Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Letting customer know your hourly rate? Yes or no?


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-03-2013, 01:13 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default Letting customer know your hourly rate? Yes or no?

As a rule of thumb, I try to make at least $1/minute of work on site. I know a lot of you guys will agree with me, and most of you make much more than that.
Of course, I don't always meet that goal, but I try.

Now, my question is, do you tell your customer this? I've had several [potential] customers ask me "oh, what's your hourly rate?" Of course, I always switch around to "give me your address and I'll come out for an estimate." Because I don't think it would be a good idea to tell them I charge $60/hour.

My thinking is this: Most people would not be willing to pay $60/hour if they knew it. People would say "that's 2-3 times what I make!!". And what's worse is, I'm 18 years old making that much money, when people twice my age would kill for $60/hour.

Also, what about invoices? Do you just type "mulching - $400" or do you type "mulching 4 hours @ $60/hour = $240"?
Or do you go for something like "mulching 10yd @ $90/yard"?
What about something like clean-up, or weeding?

I get this question very frequently and I would like to better know how to answer it.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-03-2013, 07:41 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by ratchetmaster2 View Post
As a rule of thumb, I try to make at least $1/minute of work on site. I know a lot of you guys will agree with me, and most of you make much more than that.
Of course, I don't always meet that goal, but I try.

Now, my question is, do you tell your customer this? I've had several [potential] customers ask me "oh, what's your hourly rate?" Of course, I always switch around to "give me your address and I'll come out for an estimate." Because I don't think it would be a good idea to tell them I charge $60/hour.

My thinking is this: Most people would not be willing to pay $60/hour if they knew it. People would say "that's 2-3 times what I make!!". And what's worse is, I'm 18 years old making that much money, when people twice my age would kill for $60/hour.

Also, what about invoices? Do you just type "mulching - $400" or do you type "mulching 4 hours @ $60/hour = $240"?
Or do you go for something like "mulching 10yd @ $90/yard"?
What about something like clean-up, or weeding?

I get this question very frequently and I would like to better know how to answer it.
I will never tell anyone my hourly rate. Never ever ever. I gave a quote to a business owner, he broke it down hourly and said he doesn't pay his employees that much money. I said good luck and walked away. The grass infront of his business is now way overgrown and looks terrible. He'll be getting a fine by the city this year for sure.

Invoice- I put the job and the total. For example the one I did yesterday:

Shrub trimming $85
Mulch $180
Reply With Quote
  #3  
Old 04-03-2013, 07:43 AM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,236
Rep Power: 6
stevef1201 is on a distinguished road
Default

I NEVER tell my hourly rate. Mostly because its different for different type of work. I charge more for hedge trimming, high hedge trimming, tree work etc. I tell then its a set rate per whatever the work is ie square footage for mowing, number and height of shrubs, length of and height of hedges etc.
Don't let it bother you if they say they can get done cheaper, let em.
Reply With Quote
  #4  
Old 04-03-2013, 08:25 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Quote:
Originally Posted by ratchetmaster2 View Post
And what's worse is, I'm 18 years old making that much money, when people twice my age would kill for $60/hour.
don't forget most people 2X your age can't handle doing this job all day. The easiest part of our day is the hardest part of most peoples.

It's not like your making $60 an hour once you add in travel time, time bidding jobs, fixing tools, fuel, insurance, paper work, marketing, research, non paying customers......

bid/bill jobs not hours Customers don't understand the cost of billing $60 an hour
Reply With Quote
  #5  
Old 04-03-2013, 11:13 AM
grass guru grass guru is offline
Member
 
Join Date: Oct 2011
Posts: 43
Rep Power: 4
grass guru is on a distinguished road
Default

Never tell hourly rate, how much material is needed, or how long it will take.they will use it against you.
If they figure your hourly rate out, and tell you thats a ridiculous price, then tell them "ok, you can pay me $15/hr, but you also have to pay my fuel costs, my disability insurance, my income taxes, my liability insurance, my commercial auto insurance, my unemployment insurance, my equiptment repairs/maintenance, my shop mortgage, my office supplies, my office heat, my office electric, my receptionists/secretary, my helpers, and their income taxes. That will be another $120,000. Or you can pay me what I quoted you, and I will pay all of that. Oh, and I will hope to make $12/hr after all those expenses."
That may put things into perspective for them.
Also, people may be asking you that if they know your age. Sad, but people think that the younger you are, the cheaper you will be.
If someone asks you hourly rate, you can just tell them you dont charge by the hour, you charge by the size of the job, and the quality/quantity of material(s) used.
Reply With Quote
  #6  
Old 04-03-2013, 11:39 AM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

Politely tell them its rude to ask what someone is paid. That you have bid the job to be able to cover materials and what you need to ear to make a profit on the job and nothing more.

If they do calculate it out and say something, tell them that the company they work for likely charges someone else $60+ hr for their time but only pays them $20. You chose to be that person charging $60 a hour and paying an employee or two $10 an hour. Bottom line its none of their business and rude rude rude for anyone to ask.

When I sit down with the guys around me who I have learned from who have succeful businesses we do talk money but its amoungst business and we all accept that.

If I had a customer ask me an hourly rate I would like eat their face like the guy in Florida.

Never let your customer know your hourly price. Given them a job total. A normal person doesn't break things down like we do. OK I pay this and that and insurance and gas and equipment and so on. So I have to make xx.xx. your customer just sees, he is charging me $80 an hour and feels like they got fudged.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Craigslist.. Letting the customer name the price WorkForMySelf General Talk 22 07-22-2012 08:45 PM
telling customer your hourly rate sasquatchmonk General Business Discussions 20 08-19-2011 06:19 PM
Hourly Rate for Landscaping CaseyLawn&Landscape Online Lawn Care Estimator - Help me bid this job 3 04-12-2011 04:54 PM
Hourly Labor Rate jallwine Online Lawn Care Estimator - Help me bid this job 4 09-11-2009 04:06 PM
Odd job hourly rate F3Nelson Online Lawn Care Estimator - Help me bid this job 6 03-04-2008 12:07 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
Today 08:48 AM
by jrs.landscaping
11 515
rock salt
Bradcook21
02-24-2015 11:17 AM
Today 08:46 AM
by jrs.landscaping
23 477
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
Yesterday 08:54 PM
by Bradcook21
5 173
stubbon people
Bradcook21
02-16-2015 04:25 PM
Yesterday 04:40 PM
by jrs.landscaping
37 1,216
My Newborn son
avetslawncare
Yesterday 01:07 PM
Yesterday 02:18 PM
by Steve
2 48
Facebook
element009
03-23-2011 09:36 AM
Yesterday 11:37 AM
by ExtremeLawncareServices
52 11,787
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
02-26-2015 03:43 PM
by Mr. Mow
15 1,724
viking cyclon.
uppercut
01-29-2015 09:12 PM
02-26-2015 02:54 PM
by Steve
5 506
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
02-26-2015 02:51 PM
by Steve
2 272
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 01:06 AM
02-26-2015 02:41 PM
by Steve
1 108
Another website update
Chilehead
02-26-2015 11:24 AM
02-26-2015 12:46 PM
by Just for Cuts
3 104
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
02-26-2015 02:44 AM
by ExtremeLawncareServices
5 708
New Lawn Care Service...
rlclawncare123
02-26-2015 12:49 AM
02-26-2015 02:24 AM
by ExtremeLawncareServices
1 108
Finally!
SGL1
02-22-2015 09:46 PM
02-25-2015 10:15 PM
by SGL1
13 448
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,789
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 229
Irrigation...
charlieallen
02-24-2015 01:16 PM
02-25-2015 02:58 PM
by Steve
6 222
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
02-25-2015 12:46 AM
by SC93
33 2,806
honest opinion please
uppercut
02-17-2015 02:30 AM
02-24-2015 07:12 PM
by homey
10 648
2nd year advice anyone
Bradcook21
02-18-2015 07:00 PM
02-24-2015 05:15 PM
by Bradcook21
14 627
need help
lawnexpers115
02-23-2015 05:36 PM
02-24-2015 02:49 PM
by Steve
3 267
Hello People
nativikee
02-23-2015 07:17 PM
02-24-2015 02:43 PM
by Steve
4 273
New member
qua ke zik 001
02-23-2015 11:24 AM
02-23-2015 03:40 PM
by Steve
1 227
New Video
Sprinkler Buddy
02-22-2015 09:18 PM
02-23-2015 03:19 PM
by Sprinkler Buddy
2 253
need help with SCAG...
apmAkron
02-23-2015 09:14 AM
02-23-2015 01:57 PM
by apmAkron
3 250
which degrees would be...
BLAZIER-1991
02-20-2015 04:46 PM
02-23-2015 01:47 PM
by Steve
9 416
Trouble logging in
avetslawncare
02-21-2015 02:06 PM
02-23-2015 01:44 PM
by Steve
1 487
John Deere Quik Track...
acrajchel
02-20-2015 03:12 PM
02-23-2015 01:40 PM
by Steve
1 285
Trimming and...
joshlawncare
02-15-2015 02:04 PM
02-22-2015 09:48 PM
by SGL1
5 617
where can i post this
zippy-phil
02-17-2015 07:58 PM
02-20-2015 02:02 PM
by Steve
7 499
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
02-19-2015 04:43 PM
by ExtremeLawncareServices
29 2,652
Thumbs up or down?
lawnman1959
02-18-2015 11:40 AM
02-19-2015 01:22 PM
by Chilehead
3 416
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
02-19-2015 12:34 PM
by Steve
11 5,207
Say Hello !!!
Steve
03-19-2007 12:18 PM
02-19-2015 12:31 PM
by Steve
1,215 371,750
How to obtain more...
winkie61
02-17-2015 08:31 AM
02-19-2015 12:29 PM
by Steve
3 521
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
02-19-2015 12:23 PM
by Steve
16 1,468
How to sell annual...
GroPro
02-17-2015 12:31 PM
02-18-2015 01:46 PM
by GroPro
5 508
FREE Custom Website...
breadcrumb
01-31-2015 10:58 PM
02-18-2015 01:32 PM
by Steve
5 1,110
Taking a step back
Billy Goat
02-16-2015 07:37 AM
02-18-2015 01:17 PM
by Chilehead
9 590
Employees
stevej
02-17-2015 05:25 PM
02-18-2015 12:47 PM
by Mr. Mow
1 404
Landscapers from hell!!
Chilehead
01-29-2015 03:55 PM
02-17-2015 07:48 PM
by ExtremeLawncareServices
9 1,015
Cannot access your Itune...
winkie61
02-17-2015 10:00 AM
02-17-2015 03:26 PM
by Steve
1 359
Advertising on internet...
Sprinkler Buddy
02-13-2015 01:22 PM
02-17-2015 01:00 PM
by Steve
9 672
new to this forum
NIP'N'TUK
02-14-2015 07:54 PM
02-16-2015 10:03 PM
by Steve
2 489
Advice on bidding 20...
sleepydunn
02-15-2015 07:38 PM
02-16-2015 09:59 PM
by Steve
4 604
New to me mower
xandrew245x
04-27-2014 08:02 PM
02-16-2015 09:48 PM
by Steve
8 1,396
mower blades
tlf59263
02-09-2015 12:36 PM
02-16-2015 05:16 PM
by Just for Cuts
8 822
Just Quit?
ringahding1
01-30-2015 06:23 AM
02-16-2015 02:16 PM
by joshlawncare
18 1,508
Advice on Bidding...
veteranlawnservice
02-08-2015 09:21 PM
02-16-2015 12:14 PM
by joshlawncare
18 1,220
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
02-16-2015 09:51 AM
by rmccutchan
20 1,588
» Popular Tags
2wd 4x4 ad landscaping aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter bush contract help deliquentaccounts demonstration design ditches door hangers employee problems estimate facebook foreman four wheel drive google gopherhaul gravely growing a lawn care business how to jobs john deere quik trac landscape services lawn lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mulch new mower per hour service podcast pricing pto secrets to landscaping seo shell shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro toro grand stand tractor auger trailer trailer mate pro up sell employee web design website design winterization wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:23 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:23 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy