Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

...and...here come the Easter calls!


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-28-2013, 10:35 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default ...and...here come the Easter calls!

Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.

I barely had two call per week before yesterday. People love to wait until the last minute. Calling for a clean-up 3 days before Easter. Some woman called me at 5PM last night and asked if I could come do it that night. LOL woman, only if you're paying 3x price.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-28-2013, 10:45 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by ratchetmaster2 View Post
Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.

I barely had two call per week before yesterday. People love to wait until the last minute. Calling for a clean-up 3 days before Easter. Some woman called me at 5PM last night and asked if I could come do it that night. LOL woman, only if you're paying 3x price.
Yep someone just called for the same. I have a few voicemails to answer but I suspect its the usual spam.

Its really annoying people do this. It doesnt matter the season or holiday.

I been sitting around doing tune ups and painting plows. Now they want to call with no time left.
Reply With Quote
  #3  
Old 03-28-2013, 11:31 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,002
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-29-2013, 12:38 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
No, I didn't market for this holiday in particular. I didn't even think of it, but that's a very good idea. This year, I wasn't really sure if Easter would be 30F with snow, or 65F. Like Sect said, it's just someone who is scrambling last minute before a holiday, it happens for all of them.

I went and did the estimate for this particular caller. The woman had a beautiful house and nice landscaping. Probably a 1/3 acre lot with 5 ft. wide beds around the entire perimeter of the property. Of course, full of weeds, leaves, and twigs.

She wanted "a light clean-up". In my head, I was thinking $250 to do any sort of work that I would put my name behind. Even after the clean-up, the beds would still be full of dull mulch from a year ago.
She kept saying "nothing too spectacular, just passable for visitors". So I went fishing with "well, what's your budget?" because she seemed to want a lot of stuff cleaned up for not much money.

Then she says "oh, I want to keep it under $100". As soon as she said that, in my head I thought "ok..seems like we're done here".
Not to be all high and mighty, but she isn't first in line. I'd rather do other work for people that realize they called last minute and plan to compensate appropriately.
Reply With Quote
  #5  
Old 03-29-2013, 01:05 AM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

If $100 is for blwong out the beds and baging it in the yard, sounds good. To clean it up.... pass. I don't even call people like that back. Don't even think about it. I tell them politely that I think they would be better off calling Juan or Pedro or picking them up at home depot. That I do not put my name of halfway done work. Bottom line. Its unprofessional being a hard ***. But have you ever put up a game camera during a job on a busy street of a subdivision and left it there 7 days after finishing?

You would be surprised how many people come look. If you spend any time over there anyone who has ever thought to call you will go inspect your work at any house they saw you at when home owner is not home. Would that $100 sell you to another client t if they saw what it was after you did the measly $100 in work?
Reply With Quote
  #6  
Old 03-29-2013, 01:18 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

thats the problem when asking "whats your budget?" Half the time youll get some lowball number. Then when you tell them a lot higher its like setting yourself up for failure.

I checked out a guys yard. He cleaned the back and sides and just needed the front done. So I'm already thinking its going to be a small job and a waste of my saturday. I get there the front is pretty damn big and thats where the trees are. I told him $350 and I need to know by friday.

I picked up a gutter job today too. This guy pretty much over budgeted himself by wanting top of the line guards. He chose the ones that go for $1 a ft(1.50 marked up). I wont be doing that till next week when hopefully things pick up.
Reply With Quote
  #7  
Old 03-29-2013, 01:19 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,002
Rep Power: 10
Steve has disabled reputation
Default

Quote:
She wanted "a light clean-up". In my head, I was thinking $250 to do any sort of work that I would put my name behind. Even after the clean-up, the beds would still be full of dull mulch from a year ago.
She kept saying "nothing too spectacular, just passable for visitors". So I went fishing with "well, what's your budget?" because she seemed to want a lot of stuff cleaned up for not much money.
With this in mind, how do you feel you might handle future situations? Could you tell her your $250 price first and point out what she will get? Then maybe if she balks, say well I could do this, this, and this for $X?

Or what is your view?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 03-29-2013, 02:09 PM
wandfsmall wandfsmall is offline
Senior Member
 
Join Date: Sep 2010
Posts: 925
Rep Power: 5
wandfsmall is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
We have the same problem with spring service, marketing does not seem to help, you can convince some of your regular customers into planning ahead but for the most part you will always have a good number of people that wait till the last min and wonder why you are backed up.
__________________
I am the owner of www.AllOutdoorParts.com an online mower parts distributor. I am also a Briggs Master Service Technician and Expert Certified Mechanic for Kohler. If my posts helps you please like my facebook page at www.facebook.com/alloutdoorparts
Reply With Quote
  #9  
Old 03-29-2013, 06:06 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

I attempted to do a clean up today but the transfer stations were closed. I loaded up one load, cut down 4 hedges, removed the stumps, remove a pond liner, filled it with top soil, but I have to wait till monday to dump the other 2 truck loads of leafs. The lady had no problem paying today.
Reply With Quote
  #10  
Old 03-30-2013, 09:48 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Quote:
Originally Posted by SECTLANDSCAPING View Post
thats the problem when asking "whats your budget?" Half the time youll get some lowball number. Then when you tell them a lot higher its like setting yourself up for failure.
Asking that question hasn't really given me a problem. The woman already had $100 in her head. Even before calling me for the first time.
Before she told me $100, if I spit out "My estimate is $250 for all this", she would have said "I was thinking more like $100". Then I would have left.

I know you're just going to say "you have to sell yourself", but either way she wasn't interested in spending more than ~$100. No matter when or if I told her $250. I ended up doing about 3 hours work for $150 at her house, only because she promised future work with the mulch (probably end up being ~5yards of mulch, so I'm happy about that). I actually did a damn good job with weeding, getting all the leaves out, trimming up fountain grasses that hadn't been maintained, etc.
$150 for my Friday morning isn't bad. I'll take that, especially after struggling to make $500 a month through the winter. And she seems VERY connected with the community.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Happy Easter swstout General Talk 1 04-04-2010 05:32 AM
Easter Marketing ideas Steve Lawn Care Marketing & Post your marketing material for review! 1 04-12-2009 08:54 PM
No calls MacTrina General Talk 5 10-02-2008 03:18 PM
Easter time promotion idea Steve Lawn Care Marketing & Post your marketing material for review! 2 04-11-2007 01:35 AM
Easter upsell ideas? Steve General Business Discussions 0 03-28-2006 10:01 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Kawasaki Control Assembly
rsanchez1203
Yesterday 04:21 PM
Today 12:21 AM
by rsanchez1203
9 114
All NEW BRASS Black Rain...
BlackRain75
Yesterday 10:07 PM
Yesterday 10:07 PM
by BlackRain75
0 22
Opinions on truck wrap
Trupro
02-28-2015 04:21 PM
Yesterday 09:52 PM
by Trupro
12 270
Doug With Blades Of...
BladesofSteel
Yesterday 08:40 PM
Yesterday 08:40 PM
by BladesofSteel
0 25
Jesse with Curb Appeal...
CurbAppeal1
Yesterday 01:44 PM
Yesterday 06:48 PM
by CurbAppeal1
12 127
New guy from Columbia, SC
holymoly
Yesterday 05:27 PM
Yesterday 06:10 PM
by Steve
1 36
Diesel conversion?
Just for Cuts
03-02-2015 10:59 AM
Yesterday 06:08 PM
by Just for Cuts
4 106
stubbon people
Bradcook21
02-16-2015 04:25 PM
Yesterday 05:56 PM
by Steve
45 1,438
What's include in a bid?
ppl
03-02-2015 01:19 PM
Yesterday 05:53 PM
by Steve
9 195
New Website
brian'slawncare
03-01-2015 06:35 PM
Yesterday 05:48 PM
by Steve
8 160
How do YOU charge your...
Hard-Body lawn & garden
03-02-2015 09:28 PM
Yesterday 05:44 PM
by Steve
1 64
New Lawn Care Business
S&Z Lawncare
03-02-2015 04:13 PM
Yesterday 05:39 PM
by Steve
3 112
My Newborn son
avetslawncare
02-27-2015 01:07 PM
Yesterday 05:23 PM
by joshlawncare
7 163
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
Yesterday 02:50 PM
by ExtremeLawncareServices
14 2,037
rock salt
Bradcook21
02-24-2015 11:17 AM
Yesterday 01:26 PM
by jrs.landscaping
30 641
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
Yesterday 10:38 AM
by brian'slawncare
9 807
pros and cons on...
Wolf4dk
03-02-2015 12:26 AM
03-02-2015 10:14 PM
by ExtremeLawncareServices
6 140
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
03-02-2015 08:32 PM
by Bradcook21
7 281
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
03-02-2015 04:57 PM
by Steve
5 373
Hi from the beautiful...
nwgirl
02-07-2015 06:01 AM
03-02-2015 04:45 PM
by Steve
5 661
Online Estimator
acrajchel
03-01-2015 05:58 PM
03-02-2015 03:50 PM
by Steve
3 119
How to obtain more...
winkie61
02-17-2015 08:31 AM
03-02-2015 11:05 AM
by nwgirl
4 599
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
03-02-2015 10:44 AM
by ExtremeLawncareServices
16 683
How to sell annual...
GroPro
02-17-2015 12:31 PM
03-01-2015 01:46 PM
by Chilehead
8 631
Facebook
element009
03-23-2011 09:36 AM
02-27-2015 11:37 AM
by ExtremeLawncareServices
52 11,868
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
02-26-2015 03:43 PM
by Mr. Mow
15 1,796
viking cyclon.
uppercut
01-29-2015 09:12 PM
02-26-2015 02:54 PM
by Steve
5 548
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 01:06 AM
02-26-2015 02:41 PM
by Steve
1 150
Another website update
Chilehead
02-26-2015 11:24 AM
02-26-2015 12:46 PM
by Just for Cuts
3 143
New Lawn Care Service...
rlclawncare123
02-26-2015 12:49 AM
02-26-2015 02:24 AM
by ExtremeLawncareServices
1 169
Finally!
SGL1
02-22-2015 09:46 PM
02-25-2015 10:15 PM
by SGL1
13 502
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,834
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 277
Irrigation...
charlieallen
02-24-2015 01:16 PM
02-25-2015 02:58 PM
by Steve
6 266
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
02-25-2015 12:46 AM
by SC93
33 2,891
honest opinion please
uppercut
02-17-2015 02:30 AM
02-24-2015 07:12 PM
by homey
10 719
2nd year advice anyone
Bradcook21
02-18-2015 07:00 PM
02-24-2015 05:15 PM
by Bradcook21
14 693
need help
lawnexpers115
02-23-2015 05:36 PM
02-24-2015 02:49 PM
by Steve
3 309
Hello People
nativikee
02-23-2015 07:17 PM
02-24-2015 02:43 PM
by Steve
4 311
New member
qua ke zik 001
02-23-2015 11:24 AM
02-23-2015 03:40 PM
by Steve
1 261
New Video
Sprinkler Buddy
02-22-2015 09:18 PM
02-23-2015 03:19 PM
by Sprinkler Buddy
2 286
need help with SCAG...
apmAkron
02-23-2015 09:14 AM
02-23-2015 01:57 PM
by apmAkron
3 288
which degrees would be...
BLAZIER-1991
02-20-2015 04:46 PM
02-23-2015 01:47 PM
by Steve
9 456
Trouble logging in
avetslawncare
02-21-2015 02:06 PM
02-23-2015 01:44 PM
by Steve
1 690
John Deere Quik Track...
acrajchel
02-20-2015 03:12 PM
02-23-2015 01:40 PM
by Steve
1 324
Trimming and...
joshlawncare
02-15-2015 02:04 PM
02-22-2015 09:48 PM
by SGL1
5 661
where can i post this
zippy-phil
02-17-2015 07:58 PM
02-20-2015 02:02 PM
by Steve
7 538
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
02-19-2015 04:43 PM
by ExtremeLawncareServices
29 2,715
Thumbs up or down?
lawnman1959
02-18-2015 11:40 AM
02-19-2015 01:22 PM
by Chilehead
3 456
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
02-19-2015 12:34 PM
by Steve
11 5,256
» Popular Tags
2wd 4x4 ad landscaping aerocore apartment bid apartment lawn care estimate applying blowout bob villa bush commercial contract help curb appeal services deliquentaccounts demonstration ditches door hangers employee problems estimate facebook four wheel drive google gopherhaul gravely growing a lawn care business hardscapes how to hydraulic jobs john deere quik trac landscape services lawn lawn aeration lawn care lawn care busines plan lawn care business lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mulch new mower ordinance patio install per hour service podcast scag v-ride search engine optimization seo shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro tractor auger trailer mate pro up sell employee web design website wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:47 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:47 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy