Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

...and...here come the Easter calls!


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-28-2013, 10:35 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default ...and...here come the Easter calls!

Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.

I barely had two call per week before yesterday. People love to wait until the last minute. Calling for a clean-up 3 days before Easter. Some woman called me at 5PM last night and asked if I could come do it that night. LOL woman, only if you're paying 3x price.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-28-2013, 10:45 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by ratchetmaster2 View Post
Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.

I barely had two call per week before yesterday. People love to wait until the last minute. Calling for a clean-up 3 days before Easter. Some woman called me at 5PM last night and asked if I could come do it that night. LOL woman, only if you're paying 3x price.
Yep someone just called for the same. I have a few voicemails to answer but I suspect its the usual spam.

Its really annoying people do this. It doesnt matter the season or holiday.

I been sitting around doing tune ups and painting plows. Now they want to call with no time left.
Reply With Quote
  #3  
Old 03-28-2013, 11:31 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,822
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Yesterday I had 5 calls for "just a little clean-up before Easter, I have family coming over". It's only 10:45 AM this morning and I've already had 2 more calls.
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-29-2013, 12:38 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
No, I didn't market for this holiday in particular. I didn't even think of it, but that's a very good idea. This year, I wasn't really sure if Easter would be 30F with snow, or 65F. Like Sect said, it's just someone who is scrambling last minute before a holiday, it happens for all of them.

I went and did the estimate for this particular caller. The woman had a beautiful house and nice landscaping. Probably a 1/3 acre lot with 5 ft. wide beds around the entire perimeter of the property. Of course, full of weeds, leaves, and twigs.

She wanted "a light clean-up". In my head, I was thinking $250 to do any sort of work that I would put my name behind. Even after the clean-up, the beds would still be full of dull mulch from a year ago.
She kept saying "nothing too spectacular, just passable for visitors". So I went fishing with "well, what's your budget?" because she seemed to want a lot of stuff cleaned up for not much money.

Then she says "oh, I want to keep it under $100". As soon as she said that, in my head I thought "ok..seems like we're done here".
Not to be all high and mighty, but she isn't first in line. I'd rather do other work for people that realize they called last minute and plan to compensate appropriately.
Reply With Quote
  #5  
Old 03-29-2013, 01:05 AM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

If $100 is for blwong out the beds and baging it in the yard, sounds good. To clean it up.... pass. I don't even call people like that back. Don't even think about it. I tell them politely that I think they would be better off calling Juan or Pedro or picking them up at home depot. That I do not put my name of halfway done work. Bottom line. Its unprofessional being a hard ***. But have you ever put up a game camera during a job on a busy street of a subdivision and left it there 7 days after finishing?

You would be surprised how many people come look. If you spend any time over there anyone who has ever thought to call you will go inspect your work at any house they saw you at when home owner is not home. Would that $100 sell you to another client t if they saw what it was after you did the measly $100 in work?
Reply With Quote
  #6  
Old 03-29-2013, 01:18 AM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

thats the problem when asking "whats your budget?" Half the time youll get some lowball number. Then when you tell them a lot higher its like setting yourself up for failure.

I checked out a guys yard. He cleaned the back and sides and just needed the front done. So I'm already thinking its going to be a small job and a waste of my saturday. I get there the front is pretty damn big and thats where the trees are. I told him $350 and I need to know by friday.

I picked up a gutter job today too. This guy pretty much over budgeted himself by wanting top of the line guards. He chose the ones that go for $1 a ft(1.50 marked up). I wont be doing that till next week when hopefully things pick up.
Reply With Quote
  #7  
Old 03-29-2013, 01:19 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,822
Rep Power: 10
Steve has disabled reputation
Default

Quote:
She wanted "a light clean-up". In my head, I was thinking $250 to do any sort of work that I would put my name behind. Even after the clean-up, the beds would still be full of dull mulch from a year ago.
She kept saying "nothing too spectacular, just passable for visitors". So I went fishing with "well, what's your budget?" because she seemed to want a lot of stuff cleaned up for not much money.
With this in mind, how do you feel you might handle future situations? Could you tell her your $250 price first and point out what she will get? Then maybe if she balks, say well I could do this, this, and this for $X?

Or what is your view?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 03-29-2013, 02:09 PM
wandfsmall wandfsmall is offline
Senior Member
 
Join Date: Sep 2010
Posts: 925
Rep Power: 5
wandfsmall is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Did you put out any marketing for this? It might be a great time to market to pick up such services in the future.
We have the same problem with spring service, marketing does not seem to help, you can convince some of your regular customers into planning ahead but for the most part you will always have a good number of people that wait till the last min and wonder why you are backed up.
__________________
I am the owner of www.AllOutdoorParts.com an online mower parts distributor. I am also a Briggs Master Service Technician and Expert Certified Mechanic for Kohler. If my posts helps you please like my facebook page at www.facebook.com/alloutdoorparts
Reply With Quote
  #9  
Old 03-29-2013, 06:06 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

I attempted to do a clean up today but the transfer stations were closed. I loaded up one load, cut down 4 hedges, removed the stumps, remove a pond liner, filled it with top soil, but I have to wait till monday to dump the other 2 truck loads of leafs. The lady had no problem paying today.
Reply With Quote
  #10  
Old 03-30-2013, 09:48 AM
ratchetmaster2 ratchetmaster2 is offline
Senior Member
 
Join Date: Mar 2012
Posts: 185
Rep Power: 3
ratchetmaster2 is on a distinguished road
Default

Quote:
Originally Posted by SECTLANDSCAPING View Post
thats the problem when asking "whats your budget?" Half the time youll get some lowball number. Then when you tell them a lot higher its like setting yourself up for failure.
Asking that question hasn't really given me a problem. The woman already had $100 in her head. Even before calling me for the first time.
Before she told me $100, if I spit out "My estimate is $250 for all this", she would have said "I was thinking more like $100". Then I would have left.

I know you're just going to say "you have to sell yourself", but either way she wasn't interested in spending more than ~$100. No matter when or if I told her $250. I ended up doing about 3 hours work for $150 at her house, only because she promised future work with the mulch (probably end up being ~5yards of mulch, so I'm happy about that). I actually did a damn good job with weeding, getting all the leaves out, trimming up fountain grasses that hadn't been maintained, etc.
$150 for my Friday morning isn't bad. I'll take that, especially after struggling to make $500 a month through the winter. And she seems VERY connected with the community.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Happy Easter swstout General Talk 1 04-04-2010 05:32 AM
Easter Marketing ideas Steve Lawn Care Marketing & Post your marketing material for review! 1 04-12-2009 08:54 PM
No calls MacTrina General Talk 5 10-02-2008 03:18 PM
Easter time promotion idea Steve Lawn Care Marketing & Post your marketing material for review! 2 04-11-2007 01:35 AM
Easter upsell ideas? Steve General Business Discussions 0 03-28-2006 10:01 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Lawn care truck
Steve
10-10-2009 03:40 AM
Today 06:05 PM
by ExtremeLawncareServices
41 15,843
TaskEasy & Plowz & Mowz...
jrwalker333
Yesterday 01:02 PM
Today 03:51 PM
by jrwalker333
2 68
Bidding to get other work
Rodriguez11
07-21-2011 11:52 PM
Today 02:49 PM
by Steve
26 9,266
What happened to Better...
Steve
01-27-2014 04:07 PM
Today 02:06 PM
by Chilehead
18 3,015
second year advise
cmdlawncare
01-23-2015 06:22 PM
Today 01:58 PM
by Steve
5 175
please Help with none...
Lawnboyman1170
01-09-2015 09:46 AM
Today 01:33 PM
by Steve
8 471
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
Yesterday 09:34 AM
by ExtremeLawncareServices
9 492
need advise
rawssrob
02-23-2010 02:45 PM
01-23-2015 06:40 PM
by cmdlawncare
7 2,524
does this sound good or...
Bradcook21
01-22-2015 09:24 AM
01-23-2015 02:02 PM
by Steve
8 239
New to forum
ROB N
01-23-2015 08:35 AM
01-23-2015 01:53 PM
by Steve
1 90
Looking for advice on...
berryjam
01-21-2015 07:37 PM
01-23-2015 01:50 PM
by Steve
9 263
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
01-23-2015 01:43 PM
by Steve
8 323
osceola lawn service
jasa@wildblue.net
01-22-2015 03:23 PM
01-23-2015 01:38 PM
by Steve
1 116
How many contracts...
5StarLawnscaping
01-12-2015 03:51 PM
01-23-2015 08:46 AM
by jrs.landscaping
8 446
Tax Question
Wolf4dk
01-20-2015 01:11 AM
01-22-2015 02:28 PM
by Steve
4 230
Billy Goat Vac
Mr. Mow
01-19-2015 07:42 AM
01-22-2015 02:18 PM
by Steve
6 229
"Part Timers", "Low...
doug1980
06-10-2009 12:55 PM
01-22-2015 02:09 PM
by biglee
39 10,121
Property Pricing
GVL
01-19-2015 02:46 PM
01-21-2015 02:18 PM
by Steve
5 271
Landscapers Source For...
breadcrumb
01-16-2015 02:44 PM
01-21-2015 05:55 AM
by breadcrumb
14 422
Hoa advice
Bradcook21
01-16-2015 09:36 PM
01-20-2015 04:30 PM
by Steve
4 261
My Invention
biglee
01-11-2015 07:51 PM
01-20-2015 10:16 AM
by biglee
16 606
How to beat the pre pay...
stansg1fresh
01-13-2015 04:33 PM
01-19-2015 03:38 PM
by ringahding1
3 334
Hello from Md
homey
12-17-2014 06:55 PM
01-19-2015 01:37 PM
by Steve
12 1,113
Hi from Illinois
burtle
01-02-2015 09:46 PM
01-19-2015 01:22 PM
by Steve
3 503
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
01-19-2015 01:20 PM
by Steve
14 1,431
Lost my @#$ blower
stevef1201
01-11-2015 08:31 AM
01-17-2015 02:21 PM
by lxarth
2 362
Another Illinoisan.....
barhopper
01-11-2015 05:38 PM
01-16-2015 04:29 PM
by Steve
10 418
marketing with pizza...
apmAkron
01-15-2015 09:57 AM
01-15-2015 06:29 PM
by Steve
4 250
CRM and Quickbooks?
5StarLawnscaping
01-15-2015 08:06 AM
01-15-2015 08:06 AM
by 5StarLawnscaping
0 179
New Member, Indiana Iraq...
Timbo
07-14-2011 09:44 AM
01-14-2015 06:14 PM
by Steve
10 3,781
check this box truck out!
BLAZIER-1991
01-07-2015 07:40 PM
01-13-2015 03:06 PM
by biglee
8 619
My community only ad...
googus
01-12-2015 09:55 AM
01-13-2015 02:44 PM
by Steve
5 313
12 Years in Business!
Chilehead
10-23-2014 09:07 AM
01-13-2015 09:37 AM
by Chilehead
18 1,787
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
01-12-2015 06:32 PM
by BLAZIER-1991
30 1,544
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
01-12-2015 06:19 PM
by BLAZIER-1991
4 453
During Your Down Time
achri12
12-24-2014 03:03 PM
01-12-2015 03:54 PM
by Steve
10 1,081
Leaf cleanup
Bradcook21
01-09-2015 02:21 PM
01-12-2015 12:22 PM
by Jamesw86
4 425
Has Anyone Used Plowz ?
dpld
01-08-2014 12:14 PM
01-11-2015 02:17 PM
by burtle
20 3,351
What to pay help
Bradcook21
01-07-2015 01:32 PM
01-08-2015 07:01 PM
by Steve
1 461
Need a trailer
googus
01-07-2015 09:40 AM
01-08-2015 10:24 AM
by Upscale2
7 568
Do you guys charge buy...
burtle
01-02-2015 09:58 PM
01-07-2015 08:37 PM
by Shark1611
14 923
Organic Lawn Care...
NHray
10-17-2014 07:05 PM
01-07-2015 07:05 PM
by greyhound
18 2,161
Need advice please
CHenricks
01-06-2015 01:17 AM
01-07-2015 03:34 PM
by Steve
4 532
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
01-07-2015 03:32 PM
by Steve
9 672
Ideas on a large bid
Knaubone
12-21-2014 11:57 AM
01-06-2015 03:55 PM
by Steve
5 984
Trailer with 4ft sides...
mayala030292
01-02-2015 09:01 PM
01-06-2015 03:33 PM
by Steve
5 619
A tip to get good...
biglee
01-04-2015 12:07 AM
01-06-2015 03:30 PM
by Steve
4 600
Work Shoes!
rsanchez1203
02-19-2013 12:07 PM
01-05-2015 09:18 PM
by Havanese2
13 7,448
EDDM post cards
hemiman
02-13-2014 06:36 PM
01-05-2015 04:22 PM
by Steve
14 2,415
Cleaning your Mower and...
MNK
01-03-2015 01:22 AM
01-05-2015 09:17 AM
by rmccutchan
10 756
» Popular Tags
2wd 4wd 4x4 aerocore apartment bid apartment complex apartment lawn care estimate applying auger billy goat brushcutter blades bush collections deliquentaccounts ditches employee problems equipment rental first truck flyers foreman georgia google gopherhaul grass gravely growing a lawn care business hiring husqvarna jobs john deere quik trac landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting brass outdoor lights marketing mr dave mulch new buisness new mower per hour service podcast pricing pto push versus ride running a business savannah search engine optimization seo shell small engine repair snow plowing square foot starting a business starting a lawn care business start up lawn care business steep lawns sulky theft toro grand stand trailer tree trimmer rack up sell employee walk behind
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 07:43 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 07:43 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy