Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Beginner Questions


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-18-2013, 07:59 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 4
GreenBlue is on a distinguished road
Default Beginner Questions

Hey everyone, I've been looking over the forum alot and I haven't come across these questions, so I want to ask them and get some opinions for my own knowledge. First Question: If a customer calls and needs to postpone their scheduled service, should you charge them an Inconvenience Service Fee or some type of fee for this? Second Question: If the customer wants to reschedule their mowing from needing to postpone it should you charge them an additional fee on top of their mowing price to mow it off schedule if you can? Third Question: What should you tell a customer who wants their property mowed but there is excessive pet waste?

I haven't seen much discussion on these subjects, so I needed to ask them and see what others do in these circumstances. I can't learn unless I ask, and as I've said I'm trying to learn everything I can. More questions will pop into my head eventually and I'll be asking more. LOL
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-18-2013, 08:22 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
The first and second questions sound identical.

Your call. Depends on how badly altering your schedule will screw things up.
I've only had one or two requests to change a mow day due to a birthday party, or something. I just did it with no extra charges.

As for dog crap, I wouldn't need to tell them anything because I've already addressed this before an agreement was made. I don't mow if the dog waste isn't picked up. Adding a fee for cleanup helps motivate them to make sure the lawn is clear before you arrive.
Reply With Quote
  #3  
Old 03-18-2013, 08:50 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 4
GreenBlue is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
The first and second questions sound identical.

Your call. Depends on how badly altering your schedule will screw things up.
I've only had one or two requests to change a mow day due to a birthday party, or something. I just did it with no extra charges.

As for dog crap, I wouldn't need to tell them anything because I've already addressed this before an agreement was made. I don't mow if the dog waste isn't picked up. Adding a fee for cleanup helps motivate them to make sure the lawn is clear before you arrive.
Yeah I met for it to be one question and only have two questions but I didn't edit it before I posted, but thanks for your input.
Reply With Quote
  #4  
Old 03-18-2013, 08:59 PM
MBLC MBLC is offline
Member
 
Join Date: Mar 2013
Location: Chicago
Posts: 55
Rep Power: 4
MBLC is on a distinguished road
Default

If you are looking to make a few extra bucks without having to do extra driving, offer the customer your service in picking up poop. Yeah kinda gross, but you are there, you don't want it on your wheels or shoes or god forbid you hit it with a trimmer and..... ewww, and they obviously are not taking care of it themselves.
As for pricing- per dog. You are handling crap (potentially). As with mowing, you figure out what you need to make per hour to turn a profit. I personally will not do anything for less than $60 per hour, even that is LOW (imo)
Throw the poop in with your clippings and dump as usual. You make them happy with no poop, you happy with no poop, and you just added a valuable service without any added travel time, wasted fuel.
Reply With Quote
  #5  
Old 03-18-2013, 10:41 PM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 4
SNethercutt is on a distinguished road
Default

Definitely tell them that the waste either needs to be picked up. I had it on my mower tire one day and loaded up and went to the next house. Needless to say we left poop on the driveway every foot or so and they did t even have dogs. They were pissed. Explain to your customers that the poop is unsanitary to you and your employees. When trimming it slings all over the place in your nose mouth and on you. You cannot accept the liability of you or a customer getting ill or a parasite from the doggy waste. They can pick it up themselves, or pay you 10 each dog to pick up the poop.

And I tell me customers your either scheduled EOW or EW. If you don't want your yard mowed the day its due it is moved to the next service date. If you want it mowed on a certain day for a party or whatever, I need 14 days notice to put you in schedule. Simple as that. You can't let your customers start that on you. It will be never ending. One day you will drive to there house, unload and now a strip or two and they will come out there yelling theybdont want it done. Then you have wasted all that time. I give my customers days, your yard is due Mondays, yours Tuesday. And so on. That's the way it goes. You can't revolve your business schedule around one customer.

Try to group your customers close to each other on the same day. Give your longest running customers first choice if possible.
Reply With Quote
  #6  
Old 03-19-2013, 10:55 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

Quote:
And I tell me customers your either scheduled EOW or EW.
What is EOW or EW?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 03-19-2013, 04:23 PM
MBLC MBLC is offline
Member
 
Join Date: Mar 2013
Location: Chicago
Posts: 55
Rep Power: 4
MBLC is on a distinguished road
Default

every week, every other week?
Reply With Quote
  #8  
Old 03-19-2013, 08:03 PM
GreenBlue's Avatar
GreenBlue GreenBlue is offline
Senior Member
 
Join Date: Feb 2013
Location: Kansas
Posts: 248
Rep Power: 4
GreenBlue is on a distinguished road
Default

Quote:
Originally Posted by MBLC View Post
every week, every other week?
I was thinking the same thing Steve, thanks for explaining that MBLC.
Reply With Quote
  #9  
Old 03-19-2013, 08:35 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

If they say they want a 10-day schedule, or "I'll call when it needs cut", run away!

Weekly, or biweekly. That's it.
(And biweekly accounts suck for the most part)
Reply With Quote
  #10  
Old 03-19-2013, 10:20 PM
MBLC MBLC is offline
Member
 
Join Date: Mar 2013
Location: Chicago
Posts: 55
Rep Power: 4
MBLC is on a distinguished road
Default

Dear lord if they are biweekly jack the heck outta that price!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lots of beginner questions.. One man servicing tomustang Starting a lawn care business. 16 05-15-2009 09:12 PM
Beginner Mistakes Steve Starting a lawn care business. 3 01-08-2007 09:02 PM
Beginner Mistakes Steve Starting a lawn care business. 0 12-13-2006 11:38 AM
Beginner Mistakes Steve Starting a lawn care business. 0 12-11-2006 05:19 PM
Beginner Mistakes Steve Starting a lawn care business. 1 12-06-2006 09:35 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Win a FREE website
BugmanGA
11-09-2016 05:14 PM
Yesterday 05:43 PM
by DLC123
9 457
DG or Angel Mix?
Jmoney
11-19-2016 12:02 AM
11-25-2016 12:43 PM
by Steve
4 220
Introductiion
carrie palmer
11-22-2016 06:45 AM
11-22-2016 11:21 PM
by Chilehead
2 447
Say Hello !!!
Steve
03-19-2007 11:18 AM
11-22-2016 12:02 PM
by Steve
1,266 450,633
Web development for Lawn...
ProSvit
11-19-2016 05:32 PM
11-19-2016 09:05 PM
by Just for Cuts
1 232
Need help bidding
Pavia's Lawn Care
02-13-2009 07:39 PM
11-17-2016 05:58 PM
by Steve
12 3,841
Best selling lawn care...
Steve
11-11-2016 12:18 PM
11-11-2016 12:18 PM
by Steve
0 445
I have a new show!
Chilehead
09-19-2016 06:50 PM
11-10-2016 09:42 PM
by BugmanGA
8 2,387
What will be different...
Steve
11-09-2016 11:16 AM
11-10-2016 09:07 AM
by Chilehead
1 929
fliers
joshp
08-19-2016 03:23 PM
11-03-2016 06:16 AM
by Just for Cuts
13 9,454
Just got on board
Silverlane
10-30-2016 11:14 PM
11-02-2016 04:05 AM
by Silverlane
6 1,660
Using FB for Ad campaign
Silverlane
11-01-2016 02:14 AM
11-02-2016 04:01 AM
by Silverlane
3 1,737
Enter to win Free...
arthur712
09-25-2016 11:28 AM
11-01-2016 09:20 PM
by arthur712
2 1,966
Best Truck/Trailer...
Hedgemaster
02-20-2011 01:08 AM
11-01-2016 09:13 PM
by arthur712
13 8,192
Been here for a while
ttmoney
01-29-2014 05:49 PM
10-12-2016 09:57 AM
by Steve
3 1,790
Any successful one man...
WarriorLandscapingCAN
09-26-2016 06:04 AM
10-06-2016 05:07 PM
by WarriorLandscapingCAN
9 1,041
Is there a sticky about...
WarriorLandscapingCAN
10-03-2016 06:08 PM
10-04-2016 09:50 AM
by Steve
1 330
What were your top...
WarriorLandscapingCAN
09-13-2016 05:10 PM
09-30-2016 11:49 AM
by AKDave
6 6,415
Define Successful
Fireman Gus
05-10-2012 05:12 PM
09-30-2016 11:39 AM
by AKDave
12 5,965
A quick Intro
BLE
08-14-2016 05:17 PM
09-29-2016 12:53 AM
by myrlage
3 1,805
First commercial estimate
WarriorLandscapingCAN
09-19-2016 12:42 PM
09-22-2016 05:42 PM
by acrajchel
7 881
Larger projects - Labor...
WarriorLandscapingCAN
09-18-2016 07:38 AM
09-21-2016 06:51 AM
by Chilehead
5 832
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
09-16-2016 01:50 PM
by DLC123
5 1,375
Is it too late?
Cpadgett
05-28-2016 09:10 AM
09-16-2016 01:35 PM
by DLC123
15 2,243
Not a newbie just...
lwlawn
09-09-2016 02:32 PM
09-16-2016 01:25 PM
by DLC123
2 1,290
I'm making stupid money...
WarriorLandscapingCAN
08-07-2016 07:07 PM
09-16-2016 01:15 PM
by DLC123
6 2,229
Lawn problem
magiccc
09-14-2016 11:37 AM
09-15-2016 06:14 AM
by Chilehead
2 992
What kind of seed do you...
Bradcook21
09-02-2016 02:58 PM
09-12-2016 07:18 AM
by joshp
4 1,635
Commercial Flail Mower...
Chickenthief
09-05-2016 04:46 PM
09-09-2016 04:50 PM
by Steve
7 4,735
Newbie here
paulgrant
09-07-2016 04:52 PM
09-09-2016 12:01 AM
by paulgrant
2 1,334
Hello, New Member Here,...
Chickenthief
09-05-2016 06:19 PM
09-08-2016 09:35 PM
by Chickenthief
6 1,409
Pricing fall cleanups?
WarriorLandscapingCAN
09-06-2016 11:17 AM
09-07-2016 04:06 PM
by Steve
3 1,308
My Invention
biglee
01-11-2015 07:51 PM
08-31-2016 02:47 PM
by Steve
21 4,105
fert/lawn programs
joshp
08-28-2016 10:43 AM
08-30-2016 03:27 PM
by acrajchel
2 1,419
Landscaper taking on odd...
WarriorLandscapingCAN
08-07-2016 06:57 PM
08-28-2016 10:31 AM
by joshp
7 1,697
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
08-27-2016 10:51 AM
by Steve
7 2,723
Start My Own Business?
mowandblow1980
01-12-2016 08:43 PM
08-25-2016 12:55 PM
by Steve
19 3,112
Looking for new host
Just for Cuts
11-26-2015 07:58 AM
08-24-2016 09:05 PM
by Stephen Alberts
10 2,593
Facebook advertising
Just for Cuts
12-13-2015 08:49 AM
08-24-2016 08:59 PM
by Stephen Alberts
14 14,519
Breaking into commercial...
SGL1
08-19-2016 07:02 AM
08-24-2016 10:12 AM
by mowandblow1980
7 1,780
Snow Plow
acrajchel
08-17-2016 10:21 AM
08-22-2016 11:21 AM
by Steve
5 1,624
Quarter Acre Woodland...
ew411
08-16-2016 06:50 AM
08-18-2016 12:25 PM
by Steve
4 1,571
Bidding Bushhogging
acrajchel
08-15-2016 11:52 AM
08-17-2016 05:32 PM
by acrajchel
4 1,443
Hello From the Florida...
KevinShuman
08-15-2016 08:57 PM
08-16-2016 01:52 PM
by SC93
2 1,524
New Customer - Gettting...
acrajchel
08-05-2016 05:00 PM
08-15-2016 10:52 AM
by acrajchel
4 1,393
helping out a friend set...
Doug D
08-13-2016 11:33 AM
08-15-2016 09:45 AM
by Steve
1 1,347
Small bed job
Bradcook21
08-09-2016 09:52 PM
08-10-2016 03:51 PM
by Steve
1 1,338
Hello from NoVa
jtwlawn
08-03-2016 11:20 AM
08-09-2016 10:45 AM
by jtwlawn
4 1,204
How much to charge for...
jymie
03-31-2013 05:59 PM
08-08-2016 04:33 PM
by Steve
27 7,399
Needing a website built
burtle
06-17-2015 09:02 AM
08-07-2016 10:21 AM
by Just for Cuts
18 20,776
» Popular Tags
annual apartment become an entrepreneur best mower be your own boss bidding business business education business help business management complex contractor hacks contracts convention converting customer dethatcher edging entrepreneur entrepreneur education estimate estimates fuel problems fuel pump half moon blade intro introduction jjandm lawncare l.t.rich landscape landscape design landscaping design company landscaping richmond va lawn lawncare lawn care business book lowering grade marketing mulch planting raising grade residential lawn care richmond va richmond virginia lawn care seasonal snowblower snow shovel sprayer start a business start a lawn care business start business start up toro timecutter townhome tree tree service web design websites what to charge work from home z-max z-spray
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:56 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:56 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy