Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Bought accounts this year.. think I'm getting screwed


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #31  
Old 03-06-2013, 10:52 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,422
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I have one page as a request a quote page, that has been golden for me.
It seems so often that new customers are impatient. If they call and don't get their call answered, they tend to move on to another company to call. With that in mind, how do you explain a quote page working so well? Do you think potential customers are more able to wait for a response when they fill one out or maybe they fill them out on off hours and don't expect to talk to someone at such times?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #32  
Old 03-17-2013, 08:24 AM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

Well he took you to the cleaners. One thing I would do if I was you, always have a lawyer write up all of your contracts to protect you 100%. A lawyer can include things in the contract that me and you wouldn't understand but would bind the seller to certain obligations in this event. Next time you might want to pay it out over 6 months to ensure said customers remain with you and if they don't you renogotiate on price. And it says you will do everything to ensure customer satisfaction....that includes snow removal. Lol.

I now for a big time lawyer, I trade my services with her to read and ensure accountability of all of my contract applied to certain situations.
Reply With Quote
  #33  
Old 03-18-2013, 11:57 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,422
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I now for a big time lawyer, I trade my services with her to read and ensure accountability of all of my contract applied to certain situations.
Are there any specific circumstances where she helped you with something you didn't realize could be a potential problem?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #34  
Old 03-18-2013, 07:52 PM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

One that comes to mind here recently is I had a contract I wrote out, it said that all complaints must be emailed to (insert email here) and that you couldn't drop us without filing a formal complaint.

Customers will give NMC 15 days to correct problem.

Problems must be document to terminate contract without penalties.

She pointed out to me that anybody can email me and say this or that and complain. Instead it stated that dropping for problems with services outlined in Scope of Work will be sent certified mail to me. We have 15 days to correct the problems and investigate the issue and come to agreement with customer.customer may terminate contract with nmc after two formal complaints have been filed.

Something along those lines.
Reply With Quote
  #35  
Old 03-18-2013, 07:58 PM
SNethercutt SNethercutt is offline
Senior Member
 
Join Date: Mar 2013
Posts: 202
Rep Power: 2
SNethercutt is on a distinguished road
Default

She helps me out, but mostly I reuse the same contract just change things where needed, depending on what's being done.
Reply With Quote
  #36  
Old 03-19-2013, 10:43 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,422
Rep Power: 10
Steve has disabled reputation
Default

Well those seem to be very useful tips! I am glad you have her as a resource like that.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #37  
Old 03-21-2013, 08:59 AM
rockymtnnut rockymtnnut is offline
Member
 
Join Date: Mar 2013
Posts: 61
Rep Power: 2
rockymtnnut is on a distinguished road
Default

Quote:
Originally Posted by greenscaper123 View Post
This is my first year in business. In May, I paid $8k for 23 accounts that gross $3k a month for lawn cutting and $12k for spring/fall clean ups. He originally wanted $12k for everything so it seemed like a good deal at the time. Well, over the course of the next couple months 8 people quit. Now another person just quit cause I don't do snow plowing. He told me he would take care of the snow plowing the first year but he hasn't answered his phone for me or any of the customers the last 3 months. So I basically paid $8k for 14 accounts.

When we made this deal he ASSURED me nobody would quit. 9 quit so far. He ASSURED me that he would stay on with me the first year to answer phone calls and such. Never answers one. He ASSURED me that he would do the snow plowing the first year so that nobody would quit. Well now it appears he won't be doing that either so it looks like I'll probably lose even more. I've worked this entire year to pay off what I dished out and by the time next year comes around I'll probably only end up with 10 accounts. How badly am I getting screwed here and is there anything I can do about this?
now it's time for damage control take your time in your energy going to the 10 you still have talk to him make sure they're still happy and saturated your business with those 10 accounts your next door neighbors everybody on your street should have some type of proposals from you. unfortunately he has no integrity unfortunately there isn't much you can do about it. In this business is like a leaking boat you never stop bailing and doing damage control. make it a point to never do this again and never do this to someone else. there will be a time when you see him and what you do to him is up to you.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bought a GPS! CHEESE2009 General Talk 20 12-02-2010 03:58 PM
Bought a Safe CHEESE2009 Show Off - Picture Post - Photo Gallery 7 11-29-2010 06:28 PM
I Really Screwed Up! aduttonater Trials & Tribulations - The drama of running a business and of life. 15 10-16-2010 07:26 PM
I royaly screwed up jasonw Starting a lawn care business. 24 06-23-2010 01:41 PM
Screwed up my trial RjCjR Gopher Software Support Archived Question & Answers - Read Only 1 05-15-2004 05:13 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
John Deere z235 Deck
WesleySnips
Yesterday 06:02 PM
Today 08:54 PM
by ExtremeLawncareServices
3 147
Look out Bob Villa -...
Mr Dave
Today 10:06 AM
Today 08:19 PM
by Matther777
2 94
Real Estate??
tbtigers03
Today 06:43 PM
Today 08:17 PM
by Sprinkler Buddy
3 62
Question?what should I...
dalvan0
09-24-2014 11:10 PM
Today 08:01 PM
by ExtremeLawncareServices
16 734
Kohler command carb...
ExtremeLawncareServices
09-21-2014 03:09 PM
Today 07:37 PM
by ExtremeLawncareServices
25 1,084
Help a brother...
tbtigers03
09-28-2014 11:41 AM
Today 06:13 PM
by tbtigers03
6 305
Hello from Kentucky
TRV
Today 05:42 PM
Today 05:54 PM
by Sprinkler Buddy
1 46
Sprinkler head guards...
Sprinkler Buddy
09-27-2014 04:55 AM
Today 05:51 PM
by Sprinkler Buddy
4 361
Give Me Your Problems
ellakit
Today 04:10 PM
Today 04:10 PM
by ellakit
0 17
Say Hello !!!
Steve
03-19-2007 11:18 AM
Today 03:53 PM
by ellakit
1,188 336,200
Whe does Mowing season...
jack2048
Today 07:05 AM
Today 02:38 PM
by Steve
3 125
Falling into business
stellarmowing
09-28-2014 04:35 PM
Today 02:17 PM
by Steve
4 280
hey
sizemorelawncare
09-28-2014 08:12 PM
Yesterday 03:10 PM
by Steve
2 213
Update on LawnsAway and...
Ian Lovejoy
09-28-2014 10:24 AM
Yesterday 03:09 PM
by Steve
2 272
Need to figure out how...
tjslawnde
09-28-2014 10:31 AM
Yesterday 03:05 PM
by Steve
4 283
Aerocore Deck?
wdrdoctor
09-26-2014 06:21 PM
Yesterday 02:36 PM
by Steve
3 413
Hello from CNY
arazucontracting
09-22-2014 06:07 PM
Yesterday 02:33 PM
by Steve
3 671
How to price lawn mowing.
jack2048
09-24-2014 04:18 PM
Yesterday 02:27 PM
by Steve
4 522
Pricing ????
6295danny
01-14-2013 07:54 PM
Yesterday 02:22 PM
by Steve
35 6,541
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
09-27-2014 04:11 PM
by SGL1
30 7,038
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-26-2014 04:16 PM
by stevef1201
5 1,064
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
09-25-2014 09:18 AM
by ExtremeLawncareServices
10 1,089
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-25-2014 08:01 AM
by ExtremeLawncareServices
124 9,273
Trying something new,...
ExtremeLawncareServices
09-21-2014 09:07 PM
09-23-2014 11:13 AM
by Steve
4 766
This sucks...
Matther777
09-18-2014 04:56 PM
09-22-2014 08:02 PM
by ExtremeLawncareServices
11 1,150
Not sure, but anyone do...
SnowRemoval2k14
09-22-2014 12:10 AM
09-22-2014 04:49 PM
by Steve
1 711
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-22-2014 04:45 PM
by Steve
9 1,040
Mulching beds
Bradcook21
09-21-2014 07:43 AM
09-22-2014 04:43 PM
by Steve
3 778
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-22-2014 04:35 PM
by Steve
12 1,412
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
09-21-2014 09:23 PM
by ExtremeLawncareServices
3 1,429
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-19-2014 03:29 PM
by acrajchel
6 1,649
snowplowing
jshak40
09-01-2014 07:20 AM
09-19-2014 11:49 AM
by Steve
23 2,078
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
09-18-2014 06:32 PM
by Northwoods Outdoors
58 7,482
Hello from upstate NY!
A&MLawn&Snow
09-18-2014 11:19 AM
09-18-2014 04:10 PM
by Sprinkler Buddy
2 882
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
09-18-2014 01:16 PM
by Steve
9 1,067
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 1,497
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 895
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 1,255
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 1,008
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,763
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 5,504
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,685
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 1,405
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 908
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 1,032
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 955
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,754
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 1,481
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 1,550
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 899
» Popular Tags
4wd bob villa charge christmas christmas lighting collections commercial demonstration ditches employee problems estimate exmark ferris first truck fundraiser georgia gopherhaul gravely hardscapes holiday how much to charge how to how to bid hydraulic introduction kawasaki labor cost landscape services lawn lawn care lawn care busines plan lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo leaf removal lesco lighting marketing mowing mulch estimate new buisness new mower past due patio install podcast property management company reo rotating running a business scag scag v-ride seo sprayer starting a business start up lawn care business steep lawns steve stihl tips top dresser toro trailer mate pro truck new used landscape walker won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:50 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:50 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy