Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

New customer welcome/thank you letter


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-18-2010, 09:54 PM
jessechaveriat's Avatar
jessechaveriat jessechaveriat is offline
Member
 
Join Date: Feb 2010
Location: Knoxville, Tn
Posts: 72
Rep Power: 7
jessechaveriat is on a distinguished road
Thumbs up New customer welcome/thank you letter

Does anyone hand out a packet or welcome letter to new customers?
If so, can i have a few examples of what is in them?
Thanks!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-18-2010, 10:36 PM
jklawncare's Avatar
jklawncare jklawncare is offline
Senior Member
 
Join Date: Feb 2010
Location: Indiana
Posts: 577
Rep Power: 7
jklawncare is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I was thinking of getting a bunch of presentation folders made with some Request forms, a coupon or two, all our services, our motto and our pledge..things of that nature

that or even a simple Thankyou card from hallmark would be nice...it also dosnt make it seem like your tring to sell your new customer more things..
__________________
Just Kut Lawn and Landscape
"Where Service is Always in Season"
Reach for the stars so if you fall you land on a cloud.
Reply With Quote
  #3  
Old 03-19-2010, 02:50 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

There have been many discussions on here about 'welcome packets' or 'welcome kits'.

Here are some links to get you started:

http://www.gopherforum.com/showthread.php?t=7613&page=5

http://lawnchat.com/?p=269

and here are a bunch of articles on it

http://lawnchat.com/index.php?s=welcome+kit

Does this help?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 02-10-2013, 07:49 PM
patrick6411 patrick6411 is offline
Senior Member
 
Join Date: Jun 2012
Posts: 106
Rep Power: 5
patrick6411 is on a distinguished road
Default

I have never done this. Steve do you have any examples?
Reply With Quote
  #5  
Old 02-11-2013, 12:53 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

What are you looking to be doing? Creating a customer welcome kit, send out thank you letters?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 02-11-2013, 05:16 PM
patrick6411 patrick6411 is offline
Senior Member
 
Join Date: Jun 2012
Posts: 106
Rep Power: 5
patrick6411 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
What are you looking to be doing? Creating a customer welcome kit, send out thank you letters?
I give out a thank you for business card. I would love to see some examples of new customer welcome kits. I think it is time to put one together.
Reply With Quote
  #7  
Old 02-12-2013, 12:05 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

Check out these discussions. Let me know if they help with examples.

http://lawnchat.com/lawn-care-busine...oming-kit.html

http://lawnchat.com/lawn-care-busine...tomer-get.html
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 03-04-2013, 10:57 PM
cutnuplawnservice cutnuplawnservice is offline
new member
 
Join Date: Feb 2013
Location: Tulsa,OK
Posts: 52
Rep Power: 0
cutnuplawnservice is on a distinguished road
Default Thank you's

I did my first service this year on Feb 8th. It was a grass parking lot of sorts. The person found me on CL. I did the job got the cash. My business cards were still at the printer so as soon as the cards were delivered I mailed out a Thank You card with a couple of my business cards in it. Since then every quote I do gets a Thank You card with a couple business cards in it. It's a nice touch and I believe it sets me apart form the other guys in the area.
Reply With Quote
  #9  
Old 03-05-2013, 01:04 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

That is fantastic! You gotta keep us posted on what kind of impact this has. Make sure you ask your new callers where they initially heard of you from so you can track all your marketing efforts.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Renewal Letter ? michael.0627 Community Assistance 3 01-22-2009 09:02 PM
Before and After customer retention letter Steve Lawn Care Marketing & Post your marketing material for review! 8 10-29-2008 05:05 PM
Customer Letter A&Llandscape General Business Discussions 2 02-24-2008 10:43 PM
Cant find customer letter. PremierLand General Talk 3 02-11-2008 02:50 PM
form letter hydrogreen Gopher Software Support Archived Question & Answers - Read Only 2 11-18-2004 01:00 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Win a FREE website
BugmanGA
11-09-2016 05:14 PM
Yesterday 05:43 PM
by DLC123
9 448
DG or Angel Mix?
Jmoney
11-19-2016 12:02 AM
11-25-2016 12:43 PM
by Steve
4 216
Introductiion
carrie palmer
11-22-2016 06:45 AM
11-22-2016 11:21 PM
by Chilehead
2 412
Say Hello !!!
Steve
03-19-2007 11:18 AM
11-22-2016 12:02 PM
by Steve
1,266 450,565
Web development for Lawn...
ProSvit
11-19-2016 05:32 PM
11-19-2016 09:05 PM
by Just for Cuts
1 229
Need help bidding
Pavia's Lawn Care
02-13-2009 07:39 PM
11-17-2016 05:58 PM
by Steve
12 3,802
Best selling lawn care...
Steve
11-11-2016 12:18 PM
11-11-2016 12:18 PM
by Steve
0 438
I have a new show!
Chilehead
09-19-2016 06:50 PM
11-10-2016 09:42 PM
by BugmanGA
8 2,374
What will be different...
Steve
11-09-2016 11:16 AM
11-10-2016 09:07 AM
by Chilehead
1 922
fliers
joshp
08-19-2016 03:23 PM
11-03-2016 06:16 AM
by Just for Cuts
13 9,443
Just got on board
Silverlane
10-30-2016 11:14 PM
11-02-2016 04:05 AM
by Silverlane
6 1,646
Using FB for Ad campaign
Silverlane
11-01-2016 02:14 AM
11-02-2016 04:01 AM
by Silverlane
3 1,734
Enter to win Free...
arthur712
09-25-2016 11:28 AM
11-01-2016 09:20 PM
by arthur712
2 1,955
Best Truck/Trailer...
Hedgemaster
02-20-2011 01:08 AM
11-01-2016 09:13 PM
by arthur712
13 8,180
Been here for a while
ttmoney
01-29-2014 05:49 PM
10-12-2016 09:57 AM
by Steve
3 1,785
Any successful one man...
WarriorLandscapingCAN
09-26-2016 06:04 AM
10-06-2016 05:07 PM
by WarriorLandscapingCAN
9 1,037
Is there a sticky about...
WarriorLandscapingCAN
10-03-2016 06:08 PM
10-04-2016 09:50 AM
by Steve
1 326
What were your top...
WarriorLandscapingCAN
09-13-2016 05:10 PM
09-30-2016 11:49 AM
by AKDave
6 6,411
Define Successful
Fireman Gus
05-10-2012 05:12 PM
09-30-2016 11:39 AM
by AKDave
12 5,962
A quick Intro
BLE
08-14-2016 05:17 PM
09-29-2016 12:53 AM
by myrlage
3 1,801
First commercial estimate
WarriorLandscapingCAN
09-19-2016 12:42 PM
09-22-2016 05:42 PM
by acrajchel
7 876
Larger projects - Labor...
WarriorLandscapingCAN
09-18-2016 07:38 AM
09-21-2016 06:51 AM
by Chilehead
5 829
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
09-16-2016 01:50 PM
by DLC123
5 1,369
Is it too late?
Cpadgett
05-28-2016 09:10 AM
09-16-2016 01:35 PM
by DLC123
15 2,238
Not a newbie just...
lwlawn
09-09-2016 02:32 PM
09-16-2016 01:25 PM
by DLC123
2 1,287
I'm making stupid money...
WarriorLandscapingCAN
08-07-2016 07:07 PM
09-16-2016 01:15 PM
by DLC123
6 2,206
Lawn problem
magiccc
09-14-2016 11:37 AM
09-15-2016 06:14 AM
by Chilehead
2 970
What kind of seed do you...
Bradcook21
09-02-2016 02:58 PM
09-12-2016 07:18 AM
by joshp
4 1,591
Commercial Flail Mower...
Chickenthief
09-05-2016 04:46 PM
09-09-2016 04:50 PM
by Steve
7 4,679
Newbie here
paulgrant
09-07-2016 04:52 PM
09-09-2016 12:01 AM
by paulgrant
2 1,288
Hello, New Member Here,...
Chickenthief
09-05-2016 06:19 PM
09-08-2016 09:35 PM
by Chickenthief
6 1,364
Pricing fall cleanups?
WarriorLandscapingCAN
09-06-2016 11:17 AM
09-07-2016 04:06 PM
by Steve
3 1,263
My Invention
biglee
01-11-2015 07:51 PM
08-31-2016 02:47 PM
by Steve
21 4,096
fert/lawn programs
joshp
08-28-2016 10:43 AM
08-30-2016 03:27 PM
by acrajchel
2 1,415
Landscaper taking on odd...
WarriorLandscapingCAN
08-07-2016 06:57 PM
08-28-2016 10:31 AM
by joshp
7 1,693
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
08-27-2016 10:51 AM
by Steve
7 2,717
Start My Own Business?
mowandblow1980
01-12-2016 08:43 PM
08-25-2016 12:55 PM
by Steve
19 3,105
Looking for new host
Just for Cuts
11-26-2015 07:58 AM
08-24-2016 09:05 PM
by Stephen Alberts
10 2,589
Facebook advertising
Just for Cuts
12-13-2015 08:49 AM
08-24-2016 08:59 PM
by Stephen Alberts
14 14,513
Breaking into commercial...
SGL1
08-19-2016 07:02 AM
08-24-2016 10:12 AM
by mowandblow1980
7 1,777
Snow Plow
acrajchel
08-17-2016 10:21 AM
08-22-2016 11:21 AM
by Steve
5 1,618
Quarter Acre Woodland...
ew411
08-16-2016 06:50 AM
08-18-2016 12:25 PM
by Steve
4 1,567
Bidding Bushhogging
acrajchel
08-15-2016 11:52 AM
08-17-2016 05:32 PM
by acrajchel
4 1,439
Hello From the Florida...
KevinShuman
08-15-2016 08:57 PM
08-16-2016 01:52 PM
by SC93
2 1,520
New Customer - Gettting...
acrajchel
08-05-2016 05:00 PM
08-15-2016 10:52 AM
by acrajchel
4 1,389
helping out a friend set...
Doug D
08-13-2016 11:33 AM
08-15-2016 09:45 AM
by Steve
1 1,341
Small bed job
Bradcook21
08-09-2016 09:52 PM
08-10-2016 03:51 PM
by Steve
1 1,334
Hello from NoVa
jtwlawn
08-03-2016 11:20 AM
08-09-2016 10:45 AM
by jtwlawn
4 1,199
How much to charge for...
jymie
03-31-2013 05:59 PM
08-08-2016 04:33 PM
by Steve
27 7,391
Needing a website built
burtle
06-17-2015 09:02 AM
08-07-2016 10:21 AM
by Just for Cuts
18 20,739
» Popular Tags
annual apartment become an entrepreneur best mower be your own boss bidding business business education business help business management complex contractor hacks contracts convention converting customer dethatcher edging entrepreneur entrepreneur education estimate estimates fuel problems fuel pump half moon blade intro introduction jjandm lawncare l.t.rich landscape landscape design landscaping design company landscaping richmond va lawn lawncare lawn care business book lowering grade marketing mulch planting raising grade residential lawn care richmond va richmond virginia lawn care seasonal snowblower snow shovel sprayer start a business start a lawn care business start business start up toro timecutter townhome tree tree service web design websites what to charge work from home z-max z-spray
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:41 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:41 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy