Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Introduce Yourself

Introduce Yourself Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!

"The New Girl In Town"


Introduce Yourself

Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!
Reply
 
Thread Tools Search this Thread
  #1  
Old 02-19-2013, 02:43 PM
pwheeler pwheeler is offline
Junior Member
 
Join Date: Dec 2012
Posts: 3
Rep Power: 2
pwheeler is on a distinguished road
Default "The New Girl In Town"

My name is Nicole and my husband I opened a lawn care business in Decatur AL last Spring. It is a work in progress and we are still learning. He has had prior business owning experience where I have not. I am looking to get advice or suggestions from anyone willing to give it I do the "book keeping" part of the business which we use Quick Books for. Sometimes it seems overwhelming. Does anyone suggest a different software? Another question I have is when is the best time to send out letters to new and/or existing customers for the new season, and what should be included in that letter?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 02-19-2013, 05:39 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I use quick books too. It can be a pain at first, but I found it to be easier once I got the hang of it.

When does your mowing season start? Maybe send out letters a month or 2 before the mowing season starts. I start in April and sent out letters a few weeks ago to see who will be coming back and who won't.

As for advertising, never stop. Its an ongoing process until you and your husband feel the need to stay where you're at.
Reply With Quote
  #3  
Old 02-20-2013, 10:09 AM
lawn Stylist lawn Stylist is offline
Junior Member
 
Join Date: Jan 2010
Posts: 3
Rep Power: 5
lawn Stylist is on a distinguished road
Default

Quote:
Originally Posted by LawnBoy0311 View Post
I use quick books too. It can be a pain at first, but I found it to be easier once I got the hang of it.

When does your mowing season start? Maybe send out letters a month or 2 before the mowing season starts. I start in April and sent out letters a few weeks ago to see who will be coming back and who won't.

As for advertising, never stop. Its an ongoing process until you and your husband feel the need to stay where you're at.
Agree 100%
Reply With Quote
  #4  
Old 02-20-2013, 12:19 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,218
Rep Power: 10
Steve has disabled reputation
Default

Welcome to our forum!

Have you looked in the free lawn care letter template section?

That should give you some ideas.

When will you start doing your spring cleanups? Can you start calling last years customers to schedule their cleanup?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 02-20-2013, 12:41 PM
pwheeler pwheeler is offline
Junior Member
 
Join Date: Dec 2012
Posts: 3
Rep Power: 2
pwheeler is on a distinguished road
Default

That is where my questions come in Steve... I think now would be a good time to start the work and last month would have been the time to send letters as reminders but my husband didnt want to send anything "too early". Would phone calls be better than letters? We have 42 customers that are in our Quick books maybe 30-35 are active customers but we want to reach out to ALL of them of course to regain and grow our business... As well as send out letters/flyers to potential customers. ADVICE?
Reply With Quote
  #6  
Old 02-20-2013, 01:17 PM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default

First, Welcome. Second, its never too late to send the letters.
Reply With Quote
  #7  
Old 02-21-2013, 12:14 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,218
Rep Power: 10
Steve has disabled reputation
Default

  • In person is best.
  • Phone calls second.
  • Mailing anything third.

The more personal the contact is the better for existing customers. You want to touch base with them, and see what the status of their yard is, then schedule them for their first cleanup or mowing.

The more personal the contact (see list above), the better your chances are to make the sale.

Keep us posted on how this goes.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 02-21-2013, 12:25 PM
stevef1201 stevef1201 is online now
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,043
Rep Power: 6
stevef1201 is on a distinguished road
Default

I sent out renewal letters Feb 1 with information for this year. Start of season date, price increases, late fees requirment, and billing schedule changes.

I got 1 customer who cancelled because he moved out of town, one new customer who cancelled because she got married and her new husbamnd has a brand new mower (oh well)

I sent out billing for March on feb 15 with payment for due on March 15.

Advetising-I have the same exact ad every week of the year, as we have a fluid population in the winter, and I pick up several new customers that way.

Oh BTW got 4 refferals from the same guy, all neighbors, and got all 4 jobs. What a way tomake money, dont have to move the truck
Reply With Quote
  #9  
Old 02-21-2013, 10:28 PM
pwheeler pwheeler is offline
Junior Member
 
Join Date: Dec 2012
Posts: 3
Rep Power: 2
pwheeler is on a distinguished road
Default

Thank you all for the great advice! Keep it coming... please. Is there a book for "dummies" on how to bill (when things are due, how much a late fee should be, when to inforce that late fee, at what point do you drop a non paying customer or send them to collections?

Steve we already have tons of letters, that include a business card and flyer of "extra" services we offer, printed labeled addressed and sealed ready to mail tom... Are letters bad; or could we maybe do a phone call in addition to the letter?
Reply With Quote
  #10  
Old 02-22-2013, 11:42 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,218
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Is there a book for "dummies" on how to bill
There are a lot of lawn care business books you can check out.

Quote:
Are letters bad; or could we maybe do a phone call in addition to the letter?
I am not saying letters are bad, they are just not as fast and convenient as a phone call. Think about how fast you can resign a new customer for this year if you call.

You: Hello Mr Smith I am just calling you to let you know we have a spot available for you on Tues to clean up your yard and get you ready for your mowing season this year. If that is alright with you, I will schedule you in and see you on Tues.

Customer: Ok, sounds good.

That would take you a minute or two?

Now with letters, you have to type them out. Send them. Wait for them to get delivered. Wait for a customer to call you back saying they got your letter. Then schedule the job.

Which would be more efficient? Which would give you a better chance of making a sale?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
"whats good?" from Better Days Landscaping & Lawn Care BetterDaysLandscaping Introduce Yourself 11 10-04-2011 07:07 PM
"Part Timers", "Low Ballers" & Self Employed doug1980 General Talk 22 07-24-2011 05:32 PM
Have you seen "Simply Mowing" door hanger/flyer template? akg62 Starting a lawn care business. 1 04-17-2009 02:02 PM
NEEDED: 1 landscaping company to profile LocalAdLink's "Geo-targeting" advertising Green_Day Promote your products or services 10 04-08-2009 09:48 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Employee wont return...
Prolawnofchatt
06-13-2014 03:12 PM
Yesterday 09:59 PM
by WesleySnips
5 556
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 09:40 PM
by ExtremeLawncareServices
87 4,910
Buy a good company at a...
Steve
03-12-2011 06:38 AM
Yesterday 08:22 PM
by WesleySnips
1 1,678
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
Yesterday 07:14 PM
by SGL1
23 319
Pressure Washing...
WesleySnips
Yesterday 06:13 PM
Yesterday 06:13 PM
by WesleySnips
0 40
Echo Edger 'Neutral'
WesleySnips
07-25-2014 05:28 PM
Yesterday 05:58 PM
by WesleySnips
5 215
trimming back shrubs
WesleySnips
Yesterday 06:14 AM
Yesterday 01:08 PM
by WesleySnips
3 84
Late charge
Simon Abousaada
07-30-2014 07:23 PM
Yesterday 12:41 PM
by Steve
2 90
Building credit
Matther777
07-27-2014 05:20 PM
Yesterday 12:36 PM
by Steve
12 288
Need input on a bid
phlawncare
07-28-2014 08:51 PM
Yesterday 05:08 AM
by kslawn
7 220
New from Texas
Livingston Lawn Care
07-25-2014 11:17 AM
07-30-2014 01:03 PM
by Steve
5 222
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-30-2014 12:31 PM
by Steve
17 758
Formulas Used
BaileynSamsMum
07-29-2014 06:40 AM
07-30-2014 12:19 PM
by Steve
3 159
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
07-30-2014 06:29 AM
by kslawn
5 195
Will summer ever come
ExtremeLawncareServices
07-29-2014 08:27 AM
07-29-2014 08:29 PM
by SGL1
5 146
From Concord NC
SouthernRootsLawnCare
07-26-2014 02:34 PM
07-29-2014 02:28 PM
by Steve
3 155
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
07-29-2014 02:28 PM
by Steve
4 208
Left handed edging with...
SGL1
07-23-2014 08:59 PM
07-28-2014 07:39 AM
by SGL1
15 399
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-27-2014 10:14 PM
by WesleySnips
5 402
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
07-27-2014 08:16 AM
by Just for Cuts
7 238
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-26-2014 04:39 PM
by BLC7
7 388
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-25-2014 06:31 PM
by mattthelawnguy
13 592
You know it;s gonna be a...
stevef1201
07-25-2014 08:50 AM
07-25-2014 01:34 PM
by Steve
1 149
Customer letters
kslawn
07-23-2014 06:17 AM
07-25-2014 01:20 PM
by Steve
5 280
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
07-24-2014 07:09 PM
by SGL1
29 1,370
Need help determining...
Jbss861
07-20-2014 02:33 PM
07-24-2014 01:11 PM
by Steve
13 468
Should I ?
googus
07-22-2014 04:06 PM
07-24-2014 12:10 PM
by Steve
4 300
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
07-24-2014 06:46 AM
by kslawn
15 989
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-24-2014 06:38 AM
by kslawn
3 279
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-24-2014 06:28 AM
by kslawn
3 337
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 398
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 284
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,523
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 310
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 220
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 364
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 732
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 596
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 375
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 718
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 271
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 258
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 829
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,146
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 889
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 801
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 322,359
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,832
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 542
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 444
» Popular Tags
4x4 apartment bid apartment lawn care estimate birdscaping care charge christmas lighting collections subcontractor commercial craigslist credit card processing customers ecosymbiosis escrow exmark ferris four wheel drive fundraiser gopherhaul grass gravely gravely 34" zero turn holiday honda how much to charge how to bid hydraulic kawasaki labor cost lawn lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf cleanup leaf removal managing a lawn care business marketing mulch estimate native plants new buisness new mower office management online classifieds outdoor environments podcast push versus ride redmax rotating scag scag v-ride search engine optimization season seo sprayer starting a business steve stihl subcontractor tips toro tractor auger trailer mate pro turfgrass consulting walker winter money making ideas wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:43 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:43 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy