Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

New customer welcome/thank you letter


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-18-2010, 09:54 PM
jessechaveriat's Avatar
jessechaveriat jessechaveriat is offline
Member
 
Join Date: Feb 2010
Location: Knoxville, Tn
Posts: 72
Rep Power: 5
jessechaveriat is on a distinguished road
Thumbs up New customer welcome/thank you letter

Does anyone hand out a packet or welcome letter to new customers?
If so, can i have a few examples of what is in them?
Thanks!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-18-2010, 10:36 PM
jklawncare's Avatar
jklawncare jklawncare is offline
Senior Member
 
Join Date: Feb 2010
Location: Indiana
Posts: 577
Rep Power: 5
jklawncare is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I was thinking of getting a bunch of presentation folders made with some Request forms, a coupon or two, all our services, our motto and our pledge..things of that nature

that or even a simple Thankyou card from hallmark would be nice...it also dosnt make it seem like your tring to sell your new customer more things..
__________________
Just Kut Lawn and Landscape
"Where Service is Always in Season"
Reach for the stars so if you fall you land on a cloud.
Reply With Quote
  #3  
Old 03-19-2010, 02:50 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,222
Rep Power: 10
Steve has disabled reputation
Default

There have been many discussions on here about 'welcome packets' or 'welcome kits'.

Here are some links to get you started:

http://www.gopherforum.com/showthread.php?t=7613&page=5

http://lawnchat.com/?p=269

and here are a bunch of articles on it

http://lawnchat.com/index.php?s=welcome+kit

Does this help?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 02-10-2013, 06:49 PM
patrick6411 patrick6411 is offline
Senior Member
 
Join Date: Jun 2012
Posts: 106
Rep Power: 3
patrick6411 is on a distinguished road
Default

I have never done this. Steve do you have any examples?
Reply With Quote
  #5  
Old 02-11-2013, 11:53 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,222
Rep Power: 10
Steve has disabled reputation
Default

What are you looking to be doing? Creating a customer welcome kit, send out thank you letters?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 02-11-2013, 04:16 PM
patrick6411 patrick6411 is offline
Senior Member
 
Join Date: Jun 2012
Posts: 106
Rep Power: 3
patrick6411 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
What are you looking to be doing? Creating a customer welcome kit, send out thank you letters?
I give out a thank you for business card. I would love to see some examples of new customer welcome kits. I think it is time to put one together.
Reply With Quote
  #7  
Old 02-12-2013, 11:05 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,222
Rep Power: 10
Steve has disabled reputation
Default

Check out these discussions. Let me know if they help with examples.

http://lawnchat.com/lawn-care-busine...oming-kit.html

http://lawnchat.com/lawn-care-busine...tomer-get.html
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 03-04-2013, 09:57 PM
cutnuplawnservice cutnuplawnservice is offline
new member
 
Join Date: Feb 2013
Location: Tulsa,OK
Posts: 52
Rep Power: 0
cutnuplawnservice is on a distinguished road
Default Thank you's

I did my first service this year on Feb 8th. It was a grass parking lot of sorts. The person found me on CL. I did the job got the cash. My business cards were still at the printer so as soon as the cards were delivered I mailed out a Thank You card with a couple of my business cards in it. Since then every quote I do gets a Thank You card with a couple business cards in it. It's a nice touch and I believe it sets me apart form the other guys in the area.
Reply With Quote
  #9  
Old 03-05-2013, 12:04 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,222
Rep Power: 10
Steve has disabled reputation
Default

That is fantastic! You gotta keep us posted on what kind of impact this has. Make sure you ask your new callers where they initially heard of you from so you can track all your marketing efforts.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Renewal Letter ? michael.0627 Community Assistance 3 01-22-2009 08:02 PM
Before and After customer retention letter Steve Lawn Care Marketing & Post your marketing material for review! 8 10-29-2008 05:05 PM
Customer Letter A&Llandscape General Business Discussions 2 02-24-2008 09:43 PM
Cant find customer letter. PremierLand General Talk 3 02-11-2008 01:50 PM
form letter hydrogreen Gopher Software Support Archived Question & Answers - Read Only 2 11-18-2004 12:00 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pressure Washing Like a...
TNTurf
Yesterday 11:47 PM
Today 01:05 AM
by stevef1201
1 18
Easy money
stevef1201
11-14-2013 10:17 AM
Today 01:03 AM
by stevef1201
3 1,223
what the best...
CleanCutsLLC
Today 01:02 AM
Today 01:02 AM
by CleanCutsLLC
0 14
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 12:44 AM
by ExtremeLawncareServices
89 4,983
Say Hello !!!
Steve
03-19-2007 11:18 AM
Yesterday 11:42 PM
by TNTurf
1,186 322,925
Stuck again!!!!
Greg'slawnandlandscape
Yesterday 11:02 PM
Yesterday 11:02 PM
by Greg'slawnandlandscape
0 25
Need help 30 HP koler...
Shady Grady
Yesterday 03:31 PM
Yesterday 10:50 PM
by Shady Grady
3 60
trimming back shrubs
WesleySnips
07-31-2014 06:14 AM
Yesterday 05:36 PM
by Just for Cuts
5 115
Echo Edger 'Neutral'
WesleySnips
07-25-2014 05:28 PM
Yesterday 01:50 PM
by stevef1201
7 241
Pressure Washing...
WesleySnips
07-31-2014 06:13 PM
Yesterday 01:47 PM
by stevef1201
2 65
Buy a good company at a...
Steve
03-12-2011 06:38 AM
Yesterday 01:44 PM
by Steve
2 1,698
Building credit
Matther777
07-27-2014 05:20 PM
Yesterday 10:29 AM
by Greg'slawnandlandscape
13 322
Employee wont return...
Prolawnofchatt
06-13-2014 03:12 PM
07-31-2014 09:59 PM
by WesleySnips
5 572
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
07-31-2014 07:14 PM
by SGL1
23 356
Late charge
Simon Abousaada
07-30-2014 07:23 PM
07-31-2014 12:41 PM
by Steve
2 104
Need input on a bid
phlawncare
07-28-2014 08:51 PM
07-31-2014 05:08 AM
by kslawn
7 230
New from Texas
Livingston Lawn Care
07-25-2014 11:17 AM
07-30-2014 01:03 PM
by Steve
5 236
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-30-2014 12:31 PM
by Steve
17 765
Formulas Used
BaileynSamsMum
07-29-2014 06:40 AM
07-30-2014 12:19 PM
by Steve
3 174
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
07-30-2014 06:29 AM
by kslawn
5 205
Will summer ever come
ExtremeLawncareServices
07-29-2014 08:27 AM
07-29-2014 08:29 PM
by SGL1
5 158
From Concord NC
SouthernRootsLawnCare
07-26-2014 02:34 PM
07-29-2014 02:28 PM
by Steve
3 166
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
07-29-2014 02:28 PM
by Steve
4 222
Left handed edging with...
SGL1
07-23-2014 08:59 PM
07-28-2014 07:39 AM
by SGL1
15 410
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-27-2014 10:14 PM
by WesleySnips
5 409
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
07-27-2014 08:16 AM
by Just for Cuts
7 247
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-26-2014 04:39 PM
by BLC7
7 395
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-25-2014 06:31 PM
by mattthelawnguy
13 603
You know it;s gonna be a...
stevef1201
07-25-2014 08:50 AM
07-25-2014 01:34 PM
by Steve
1 157
Customer letters
kslawn
07-23-2014 06:17 AM
07-25-2014 01:20 PM
by Steve
5 291
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
07-24-2014 07:09 PM
by SGL1
29 1,392
Need help determining...
Jbss861
07-20-2014 02:33 PM
07-24-2014 01:11 PM
by Steve
13 477
Should I ?
googus
07-22-2014 04:06 PM
07-24-2014 12:10 PM
by Steve
4 310
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
07-24-2014 06:46 AM
by kslawn
15 1,003
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-24-2014 06:38 AM
by kslawn
3 285
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-24-2014 06:28 AM
by kslawn
3 347
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 411
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 291
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,531
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 324
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 226
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 370
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 739
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 605
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 382
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 737
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 280
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 261
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 837
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,160
» Popular Tags
4wd 34'' apartment complex auger blades butterfly gardens charge christmas christmas light hanging credit card customers ditches exmark ferris financing first truck georgia gopherhaul grass gravely growing a lawn care business health holiday how much to charge john deere quik trac kansas city lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo leaf marketing mechanic monthly mow mulch mulch price new and restored landscapes new buisness new business organize payment podcast property management company pto riding mower running a business savannah scag schedule seo social media starting a business start up lawn care business stihl top dresser toro toro grand stand trailer tree care trimmer rack walker winter winter services
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:24 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:24 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy