Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

New customer welcome/thank you letter


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-18-2010, 10:54 PM
jessechaveriat's Avatar
jessechaveriat jessechaveriat is offline
Member
 
Join Date: Feb 2010
Location: Knoxville, Tn
Posts: 72
Rep Power: 5
jessechaveriat is on a distinguished road
Thumbs up New customer welcome/thank you letter

Does anyone hand out a packet or welcome letter to new customers?
If so, can i have a few examples of what is in them?
Thanks!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-18-2010, 11:36 PM
jklawncare's Avatar
jklawncare jklawncare is offline
Senior Member
 
Join Date: Feb 2010
Location: Indiana
Posts: 577
Rep Power: 5
jklawncare is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I was thinking of getting a bunch of presentation folders made with some Request forms, a coupon or two, all our services, our motto and our pledge..things of that nature

that or even a simple Thankyou card from hallmark would be nice...it also dosnt make it seem like your tring to sell your new customer more things..
__________________
Just Kut Lawn and Landscape
"Where Service is Always in Season"
Reach for the stars so if you fall you land on a cloud.
Reply With Quote
  #3  
Old 03-19-2010, 03:50 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

There have been many discussions on here about 'welcome packets' or 'welcome kits'.

Here are some links to get you started:

http://www.gopherforum.com/showthread.php?t=7613&page=5

http://lawnchat.com/?p=269

and here are a bunch of articles on it

http://lawnchat.com/index.php?s=welcome+kit

Does this help?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 02-10-2013, 07:49 PM
patrick6411 patrick6411 is offline
Senior Member
 
Join Date: Jun 2012
Posts: 106
Rep Power: 3
patrick6411 is on a distinguished road
Default

I have never done this. Steve do you have any examples?
Reply With Quote
  #5  
Old 02-11-2013, 12:53 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

What are you looking to be doing? Creating a customer welcome kit, send out thank you letters?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 02-11-2013, 05:16 PM
patrick6411 patrick6411 is offline
Senior Member
 
Join Date: Jun 2012
Posts: 106
Rep Power: 3
patrick6411 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
What are you looking to be doing? Creating a customer welcome kit, send out thank you letters?
I give out a thank you for business card. I would love to see some examples of new customer welcome kits. I think it is time to put one together.
Reply With Quote
  #7  
Old 02-12-2013, 12:05 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Check out these discussions. Let me know if they help with examples.

http://lawnchat.com/lawn-care-busine...oming-kit.html

http://lawnchat.com/lawn-care-busine...tomer-get.html
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 03-04-2013, 10:57 PM
cutnuplawnservice cutnuplawnservice is offline
new member
 
Join Date: Feb 2013
Location: Tulsa,OK
Posts: 52
Rep Power: 0
cutnuplawnservice is on a distinguished road
Default Thank you's

I did my first service this year on Feb 8th. It was a grass parking lot of sorts. The person found me on CL. I did the job got the cash. My business cards were still at the printer so as soon as the cards were delivered I mailed out a Thank You card with a couple of my business cards in it. Since then every quote I do gets a Thank You card with a couple business cards in it. It's a nice touch and I believe it sets me apart form the other guys in the area.
Reply With Quote
  #9  
Old 03-05-2013, 01:04 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

That is fantastic! You gotta keep us posted on what kind of impact this has. Make sure you ask your new callers where they initially heard of you from so you can track all your marketing efforts.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Renewal Letter ? michael.0627 Community Assistance 3 01-22-2009 09:02 PM
Before and After customer retention letter Steve Lawn Care Marketing & Post your marketing material for review! 8 10-29-2008 06:05 PM
Customer Letter A&Llandscape General Business Discussions 2 02-24-2008 10:43 PM
Cant find customer letter. PremierLand General Talk 3 02-11-2008 02:50 PM
form letter hydrogreen Gopher Software Support Archived Question & Answers - Read Only 2 11-18-2004 01:00 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
leaf removal
Double J LLC
10-03-2014 05:24 PM
Today 01:08 AM
by ExtremeLawncareServices
25 2,489
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 07:45 PM
by TRV
8 1,332
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
Yesterday 07:00 PM
by ExtremeLawncareServices
176 14,133
Hi from IL
steveinil
Yesterday 02:07 PM
Yesterday 02:07 PM
by steveinil
0 29
WNY saying Hi.
Sargewesser
Yesterday 07:27 AM
Yesterday 07:27 AM
by Sargewesser
0 33
Group Buying Software as...
ferona
Yesterday 06:49 AM
Yesterday 06:49 AM
by ferona
0 36
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-24-2014 07:58 PM
by thom
17 580
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
11-24-2014 06:29 PM
by stevef1201
8 187
This sucks...
Matther777
09-18-2014 05:56 PM
11-24-2014 05:49 PM
by biglee
16 3,214
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
11-24-2014 04:32 PM
by acrajchel
4 669
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 314
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 538
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-22-2014 10:01 PM
by Just for Cuts
3 168
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-22-2014 05:56 PM
by AGPS
9 344
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-22-2014 02:42 PM
by stevef1201
22 6,208
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-21-2014 09:33 PM
by TRV
3 202
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
11-21-2014 08:02 PM
by stevef1201
4 357
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-21-2014 07:05 PM
by acrajchel
13 417
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 152
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-21-2014 06:32 PM
by Steve
7 260
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 1,001
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 540
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,903
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,492
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,230
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 814
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 587
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 514
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 363
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,424
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 290
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 556
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,646
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,761
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,906
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,739
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 476
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 669
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 370
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 425
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,377
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 646
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 548
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 391
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 350
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 370
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 621
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 412
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 462
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 497
» Popular Tags
4wd apartment bid apartment lawn care estimate applying article marketing auger blades bob villa charge christmas commercial demonstration ditches edging employee problems exmark ferris first truck georgia gopherhaul grass growing a lawn care business hardscapes hiring holiday how much to charge how to how to bid john deere quik trac labor cost landscape services lawn lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lighting lighting brass outdoor lights mechanic mowing mulch mulch price new business new mower patio install per hour charge podcast pto running a business savannah scripts search engine optimization seo shell snow plowing starting a business start up lawn care business stihl theft toro toro grand stand trailer mate pro tree up sell employee walk behind walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:13 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:13 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy