Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Contract OR No Contract ??


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #11  
Old 02-06-2013, 01:38 AM
turfmaster's Avatar
turfmaster turfmaster is offline
Senior Member
 
Join Date: Apr 2009
Location: Midwest
Posts: 366
Rep Power: 6
turfmaster is on a distinguished road
Default

Contracts for commercial and contracts for residential only if they request it.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 02-07-2013, 11:59 PM
Norcal Norcal is offline
Member
 
Join Date: Nov 2009
Location: Yuba city Ca.
Posts: 48
Rep Power: 6
Norcal is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by LawnBoy0311 View Post
I don't use contracts. It's been a good selling point for me. The customers don't feel like they are stuck with me and it gives the the choice to go if they want. But I don't advertise "No Contracts", nor bring it up in conversation. If they ask I tell the there isn't one. It puts them at ease with me and makes them more comfortable. I haven't had any big problems with non payers...I have a nice letter I send to them and they usually pay. This year everything is prepay so I won't have to chase money. I'm taking the Cheese approach on things.

I see both sides to the story though. If it's a big job like some of the guys were saying, a contract would be a good thing.

Maybe one day I'll look into doing them, but if it works for me now, theres no point to change it.
I agree with the contract thing we don't use them we have a service agreement and we prefer year round service and if you start a month you finish it. If there is a problem with the service tell me and I will step my game up if you still dont like my best tell me to kick rocks and i will be done at the end of the month. based on this I still have the first 25 to 30 account I singed 4 years ago and still getting new account based on this method hope I still have them 10 years from now and the new account to come up to 77 now and not looking back I love game. Nothing like writing your own ticket.
Reply With Quote
  #13  
Old 02-08-2013, 06:42 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by Norcal View Post
I agree with the contract thing we don't use them we have a service agreement and we prefer year round service and if you start a month you finish it. If there is a problem with the service tell me and I will step my game up if you still dont like my best tell me to kick rocks and i will be done at the end of the month. based on this I still have the first 25 to 30 account I singed 4 years ago and still getting new account based on this method hope I still have them 10 years from now and the new account to come up to 77 now and not looking back I love game. Nothing like writing your own ticket.
I can't agree more. I think it gives an edge over your competition. Or it may attract the wrong type of customer....who knows. I did a quote yesterday for a lady, she said she wanted to sign up and asked for the contract. When I explained I don't do them, she laughed and said my services get better and better. I explained to her that if she isn't happy, let me know and I'll fix it. If I can't fix it, kick me to the curb and we'll both more on. It makes them feel at ease, and a good selling point is "I have to earn your business each month by not having a contract". I do, however, send out new customer letters explaining in detail the job to be performed and payment.

I think for commercial accounts its just plain stupid not to have a contract. I worked for a fairly large family owned company before, and it was a HUGE PITA trying to collect from other companies. Not to mention, those contracts were what kept them in business. A good one has to be in place with every detail written out.
Reply With Quote
  #14  
Old 02-08-2013, 11:38 AM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

Quote:
Originally Posted by LawnBoy0311 View Post
I can't agree more. I think it gives an edge over your competition. Or it may attract the wrong type of customer....who knows. I did a quote yesterday for a lady, she said she wanted to sign up and asked for the contract. When I explained I don't do them, she laughed and said my services get better and better. I explained to her that if she isn't happy, let me know and I'll fix it. If I can't fix it, kick me to the curb and we'll both more on. It makes them feel at ease, and a good selling point is "I have to earn your business each month by not having a contract". I do, however, send out new customer letters explaining in detail the job to be performed and payment.

I think for commercial accounts its just plain stupid not to have a contract. I worked for a fairly large family owned company before, and it was a HUGE PITA trying to collect from other companies. Not to mention, those contracts were what kept them in business. A good one has to be in place with every detail written out.


i am confused as to why you think a customer can not do all of the above with a contract?

a contract and a service agreement are the same thing essentially for this business and a contract is not only good for you it is good for the customer too.
it protects them from a guy saying he will cut their lawn for 30 bucks a week and decides after he realizes he priced it too low from raising it to $40.00.

all it is doing is outlining what you will be doing and what you will be charging for it and when it will be done and for them by signing it is saying i authorize you to do the work as described above and i will make payments according to the terms of the agreement.

if it is a maintenance contract mine clearly state that if at any time a customer is not satisfied with my services and i have failed to remedy the issue they can at any time cancel my services and will only be responsible to pay for services up to the point of cancellation.

in 23 years i have never not gotten a job because i gave them a proposal in writing and required a authorization signature.
maybe the area's we live in are that different but in my region you can not do a estimate or get a job without someone asking you to put it in writing.
Reply With Quote
  #15  
Old 02-08-2013, 12:21 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by dpld View Post
i am confused as to why you think a customer can not do all of the above with a contract?

a contract and a service agreement are the same thing essentially for this business and a contract is not only good for you it is good for the customer too.
it protects them from a guy saying he will cut their lawn for 30 bucks a week and decides after he realizes he priced it too low from raising it to $40.00.

all it is doing is outlining what you will be doing and what you will be charging for it and when it will be done and for them by signing it is saying i authorize you to do the work as described above and i will make payments according to the terms of the agreement.

if it is a maintenance contract mine clearly state that if at any time a customer is not satisfied with my services and i have failed to remedy the issue they can at any time cancel my services and will only be responsible to pay for services up to the point of cancellation.

in 23 years i have never not gotten a job because i gave them a proposal in writing and required a authorization signature.
maybe the area's we live in are that different but in my region you can not do a estimate or get a job without someone asking you to put it in writing.
I think thats it right there. Don't get me wrong, I have everything backed up. For example, I won't start a job until an email confirmation is sent. This way it's all documented. Hacking into an email and reading emails is the same crime as opening a mailbox and reading letters.

I don't know how much this has to do with it, but part of promoting my company is saying I'm a USMC veteran. With all government work around here, and many military bases, a lot of people relate to me and I relate to them. I got a new customer yesterday, she works for the government. She asked about my service, I briefly told her about it, and we shook hands and went from there. This area also has A LOT of guys doing anything and everything to make a quick buck. Many are unreliable and do terrible work. Showing up on time for appointments goes a long way with a lot of people I sign up. You'd be amazed at how many customers say "Wow, I can't believe your on time", or "Thanks for even showing up!"
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Got Bad Contract Off Here boog Starting a lawn care business. 11 03-13-2011 06:51 PM
Need your help - Should I contract? Growing Green General Business Discussions 1 12-24-2010 02:01 PM
Contract for Job?? rclandscaping General Business Discussions 3 03-16-2009 10:06 AM
contract moseley creek General Talk 1 10-24-2007 06:26 PM
Contract F.A.Q.'s Steve Gopher Software Support Archived Question & Answers - Read Only 0 02-23-2004 11:31 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Doug With Blades Of...
BladesofSteel
Today 08:40 PM
Today 08:40 PM
by BladesofSteel
0 6
Opinions on truck wrap
Truro
02-28-2015 04:21 PM
Today 08:20 PM
by Truro
10 240
Jesse with Curb Appeal...
CurbAppeal1
Today 01:44 PM
Today 06:48 PM
by CurbAppeal1
12 113
New guy from Columbia, SC
holymoly
Today 05:27 PM
Today 06:10 PM
by Steve
1 24
Diesel conversion?
Just for Cuts
Yesterday 10:59 AM
Today 06:08 PM
by Just for Cuts
4 96
Kawasaki Control Assembly
rsanchez1203
Today 04:21 PM
Today 06:05 PM
by Just for Cuts
6 72
stubbon people
Bradcook21
02-16-2015 04:25 PM
Today 05:56 PM
by Steve
45 1,426
What's include in a bid?
ppl
Yesterday 01:19 PM
Today 05:53 PM
by Steve
9 182
New Website
brian'slawncare
03-01-2015 06:35 PM
Today 05:48 PM
by Steve
8 150
How do YOU charge your...
Hard-Body lawn & garden
Yesterday 09:28 PM
Today 05:44 PM
by Steve
1 53
New Lawn Care Business
S&Z Lawncare
Yesterday 04:13 PM
Today 05:39 PM
by Steve
3 97
My Newborn son
avetslawncare
02-27-2015 01:07 PM
Today 05:23 PM
by joshlawncare
7 155
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
Today 02:50 PM
by ExtremeLawncareServices
14 2,036
rock salt
Bradcook21
02-24-2015 11:17 AM
Today 01:26 PM
by jrs.landscaping
30 631
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
Today 10:38 AM
by brian'slawncare
9 797
pros and cons on...
Wolf4dk
Yesterday 12:26 AM
Yesterday 10:14 PM
by ExtremeLawncareServices
6 129
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
Yesterday 08:32 PM
by Bradcook21
7 269
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
Yesterday 04:57 PM
by Steve
5 367
Hi from the beautiful...
nwgirl
02-07-2015 06:01 AM
Yesterday 04:45 PM
by Steve
5 655
Online Estimator
acrajchel
03-01-2015 05:58 PM
Yesterday 03:50 PM
by Steve
3 108
How to obtain more...
winkie61
02-17-2015 08:31 AM
Yesterday 11:05 AM
by nwgirl
4 591
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
Yesterday 10:44 AM
by ExtremeLawncareServices
16 670
How to sell annual...
GroPro
02-17-2015 12:31 PM
03-01-2015 01:46 PM
by Chilehead
8 623
Facebook
element009
03-23-2011 09:36 AM
02-27-2015 11:37 AM
by ExtremeLawncareServices
52 11,859
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
02-26-2015 03:43 PM
by Mr. Mow
15 1,791
viking cyclon.
uppercut
01-29-2015 09:12 PM
02-26-2015 02:54 PM
by Steve
5 542
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 01:06 AM
02-26-2015 02:41 PM
by Steve
1 144
Another website update
Chilehead
02-26-2015 11:24 AM
02-26-2015 12:46 PM
by Just for Cuts
3 137
New Lawn Care Service...
rlclawncare123
02-26-2015 12:49 AM
02-26-2015 02:24 AM
by ExtremeLawncareServices
1 159
Finally!
SGL1
02-22-2015 09:46 PM
02-25-2015 10:15 PM
by SGL1
13 495
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,828
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 269
Irrigation...
charlieallen
02-24-2015 01:16 PM
02-25-2015 02:58 PM
by Steve
6 259
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
02-25-2015 12:46 AM
by SC93
33 2,882
honest opinion please
uppercut
02-17-2015 02:30 AM
02-24-2015 07:12 PM
by homey
10 710
2nd year advice anyone
Bradcook21
02-18-2015 07:00 PM
02-24-2015 05:15 PM
by Bradcook21
14 682
need help
lawnexpers115
02-23-2015 05:36 PM
02-24-2015 02:49 PM
by Steve
3 303
Hello People
nativikee
02-23-2015 07:17 PM
02-24-2015 02:43 PM
by Steve
4 303
New member
qua ke zik 001
02-23-2015 11:24 AM
02-23-2015 03:40 PM
by Steve
1 256
New Video
Sprinkler Buddy
02-22-2015 09:18 PM
02-23-2015 03:19 PM
by Sprinkler Buddy
2 279
need help with SCAG...
apmAkron
02-23-2015 09:14 AM
02-23-2015 01:57 PM
by apmAkron
3 280
which degrees would be...
BLAZIER-1991
02-20-2015 04:46 PM
02-23-2015 01:47 PM
by Steve
9 450
Trouble logging in
avetslawncare
02-21-2015 02:06 PM
02-23-2015 01:44 PM
by Steve
1 667
John Deere Quik Track...
acrajchel
02-20-2015 03:12 PM
02-23-2015 01:40 PM
by Steve
1 317
Trimming and...
joshlawncare
02-15-2015 02:04 PM
02-22-2015 09:48 PM
by SGL1
5 652
where can i post this
zippy-phil
02-17-2015 07:58 PM
02-20-2015 02:02 PM
by Steve
7 532
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
02-19-2015 04:43 PM
by ExtremeLawncareServices
29 2,707
Thumbs up or down?
lawnman1959
02-18-2015 11:40 AM
02-19-2015 01:22 PM
by Chilehead
3 450
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
02-19-2015 12:34 PM
by Steve
11 5,250
Say Hello !!!
Steve
03-19-2007 12:18 PM
02-19-2015 12:31 PM
by Steve
1,215 372,307
» Popular Tags
2wd 4x4 ad landscaping aerocore apartment bid apartment lawn care estimate applying blowout bob villa bush commercial contract help curb appeal services deliquentaccounts demonstration ditches door hangers employee problems estimate facebook four wheel drive google gopherhaul gravely growing a lawn care business hardscapes how to hydraulic jobs john deere quik trac landscape services lawn lawn aeration lawn care lawn care busines plan lawn care business lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mulch new mower ordinance patio install per hour service podcast scag v-ride search engine optimization seo shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro tractor auger trailer mate pro up sell employee web design website wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:15 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:15 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy