Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Contract OR No Contract ??


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #11  
Old 02-06-2013, 12:38 AM
turfmaster's Avatar
turfmaster turfmaster is offline
Senior Member
 
Join Date: Apr 2009
Location: Midwest
Posts: 366
Rep Power: 7
turfmaster is on a distinguished road
Default

Contracts for commercial and contracts for residential only if they request it.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 02-07-2013, 10:59 PM
Norcal Norcal is offline
Member
 
Join Date: Nov 2009
Location: Yuba city Ca.
Posts: 48
Rep Power: 6
Norcal is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by LawnBoy0311 View Post
I don't use contracts. It's been a good selling point for me. The customers don't feel like they are stuck with me and it gives the the choice to go if they want. But I don't advertise "No Contracts", nor bring it up in conversation. If they ask I tell the there isn't one. It puts them at ease with me and makes them more comfortable. I haven't had any big problems with non payers...I have a nice letter I send to them and they usually pay. This year everything is prepay so I won't have to chase money. I'm taking the Cheese approach on things.

I see both sides to the story though. If it's a big job like some of the guys were saying, a contract would be a good thing.

Maybe one day I'll look into doing them, but if it works for me now, theres no point to change it.
I agree with the contract thing we don't use them we have a service agreement and we prefer year round service and if you start a month you finish it. If there is a problem with the service tell me and I will step my game up if you still dont like my best tell me to kick rocks and i will be done at the end of the month. based on this I still have the first 25 to 30 account I singed 4 years ago and still getting new account based on this method hope I still have them 10 years from now and the new account to come up to 77 now and not looking back I love game. Nothing like writing your own ticket.
Reply With Quote
  #13  
Old 02-08-2013, 05:42 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by Norcal View Post
I agree with the contract thing we don't use them we have a service agreement and we prefer year round service and if you start a month you finish it. If there is a problem with the service tell me and I will step my game up if you still dont like my best tell me to kick rocks and i will be done at the end of the month. based on this I still have the first 25 to 30 account I singed 4 years ago and still getting new account based on this method hope I still have them 10 years from now and the new account to come up to 77 now and not looking back I love game. Nothing like writing your own ticket.
I can't agree more. I think it gives an edge over your competition. Or it may attract the wrong type of customer....who knows. I did a quote yesterday for a lady, she said she wanted to sign up and asked for the contract. When I explained I don't do them, she laughed and said my services get better and better. I explained to her that if she isn't happy, let me know and I'll fix it. If I can't fix it, kick me to the curb and we'll both more on. It makes them feel at ease, and a good selling point is "I have to earn your business each month by not having a contract". I do, however, send out new customer letters explaining in detail the job to be performed and payment.

I think for commercial accounts its just plain stupid not to have a contract. I worked for a fairly large family owned company before, and it was a HUGE PITA trying to collect from other companies. Not to mention, those contracts were what kept them in business. A good one has to be in place with every detail written out.
Reply With Quote
  #14  
Old 02-08-2013, 10:38 AM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

Quote:
Originally Posted by LawnBoy0311 View Post
I can't agree more. I think it gives an edge over your competition. Or it may attract the wrong type of customer....who knows. I did a quote yesterday for a lady, she said she wanted to sign up and asked for the contract. When I explained I don't do them, she laughed and said my services get better and better. I explained to her that if she isn't happy, let me know and I'll fix it. If I can't fix it, kick me to the curb and we'll both more on. It makes them feel at ease, and a good selling point is "I have to earn your business each month by not having a contract". I do, however, send out new customer letters explaining in detail the job to be performed and payment.

I think for commercial accounts its just plain stupid not to have a contract. I worked for a fairly large family owned company before, and it was a HUGE PITA trying to collect from other companies. Not to mention, those contracts were what kept them in business. A good one has to be in place with every detail written out.


i am confused as to why you think a customer can not do all of the above with a contract?

a contract and a service agreement are the same thing essentially for this business and a contract is not only good for you it is good for the customer too.
it protects them from a guy saying he will cut their lawn for 30 bucks a week and decides after he realizes he priced it too low from raising it to $40.00.

all it is doing is outlining what you will be doing and what you will be charging for it and when it will be done and for them by signing it is saying i authorize you to do the work as described above and i will make payments according to the terms of the agreement.

if it is a maintenance contract mine clearly state that if at any time a customer is not satisfied with my services and i have failed to remedy the issue they can at any time cancel my services and will only be responsible to pay for services up to the point of cancellation.

in 23 years i have never not gotten a job because i gave them a proposal in writing and required a authorization signature.
maybe the area's we live in are that different but in my region you can not do a estimate or get a job without someone asking you to put it in writing.
Reply With Quote
  #15  
Old 02-08-2013, 11:21 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by dpld View Post
i am confused as to why you think a customer can not do all of the above with a contract?

a contract and a service agreement are the same thing essentially for this business and a contract is not only good for you it is good for the customer too.
it protects them from a guy saying he will cut their lawn for 30 bucks a week and decides after he realizes he priced it too low from raising it to $40.00.

all it is doing is outlining what you will be doing and what you will be charging for it and when it will be done and for them by signing it is saying i authorize you to do the work as described above and i will make payments according to the terms of the agreement.

if it is a maintenance contract mine clearly state that if at any time a customer is not satisfied with my services and i have failed to remedy the issue they can at any time cancel my services and will only be responsible to pay for services up to the point of cancellation.

in 23 years i have never not gotten a job because i gave them a proposal in writing and required a authorization signature.
maybe the area's we live in are that different but in my region you can not do a estimate or get a job without someone asking you to put it in writing.
I think thats it right there. Don't get me wrong, I have everything backed up. For example, I won't start a job until an email confirmation is sent. This way it's all documented. Hacking into an email and reading emails is the same crime as opening a mailbox and reading letters.

I don't know how much this has to do with it, but part of promoting my company is saying I'm a USMC veteran. With all government work around here, and many military bases, a lot of people relate to me and I relate to them. I got a new customer yesterday, she works for the government. She asked about my service, I briefly told her about it, and we shook hands and went from there. This area also has A LOT of guys doing anything and everything to make a quick buck. Many are unreliable and do terrible work. Showing up on time for appointments goes a long way with a lot of people I sign up. You'd be amazed at how many customers say "Wow, I can't believe your on time", or "Thanks for even showing up!"
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Got Bad Contract Off Here boog Starting a lawn care business. 11 03-13-2011 05:51 PM
Need your help - Should I contract? Growing Green General Business Discussions 1 12-24-2010 01:01 PM
Contract for Job?? rclandscaping General Business Discussions 3 03-16-2009 09:06 AM
contract moseley creek General Talk 1 10-24-2007 05:26 PM
Contract F.A.Q.'s Steve Gopher Software Support Archived Question & Answers - Read Only 0 02-23-2004 10:31 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
Today 07:31 PM
by avetslawncare
34 1,296
How busy are you now?
Steve
Today 01:10 PM
Today 07:26 PM
by avetslawncare
2 40
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
Today 06:07 PM
by biglee
73 3,051
Go daddy web site and...
jcurr33
Today 06:00 PM
Today 06:00 PM
by jcurr33
0 11
mowfinder
scaypa
04-27-2015 05:44 PM
Today 01:14 PM
by Steve
1 132
Latest video, Facebook...
Sprinkler Buddy
05-01-2015 06:54 AM
Today 01:09 PM
by Steve
3 117
I have ZERO confidence...
Just for Cuts
05-01-2015 04:24 PM
Today 01:05 PM
by Steve
17 307
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
Today 01:03 PM
by Steve
72 5,784
weed
avetslawncare
04-16-2015 07:56 PM
05-01-2015 11:38 AM
by Steve
8 471
so i need somehelp with...
dalvan0
04-28-2015 07:43 PM
04-30-2015 10:55 PM
by avetslawncare
3 190
Anyone have a Lawn Care...
nishirandall
04-28-2015 08:45 PM
04-30-2015 12:00 AM
by Steve
1 156
mowing pic
joshlawncare
04-25-2015 12:34 PM
04-29-2015 10:55 PM
by Steve
5 258
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
04-29-2015 10:51 PM
by Steve
14 439
Help with a truck
bdodson89
04-27-2015 08:15 PM
04-29-2015 10:47 PM
by Steve
4 196
Ford F250 Wheel loaders...
jrs.landscaping
04-28-2015 05:34 AM
04-29-2015 07:47 AM
by jrs.landscaping
2 146
New company in Michigan
SEM
04-24-2015 09:27 PM
04-28-2015 11:56 AM
by Steve
6 227
Correct me if I'm wrong...
SGL1
04-26-2015 02:41 PM
04-28-2015 06:57 AM
by SGL1
12 283
Total yard rehab
SGL1
04-23-2015 03:59 PM
04-27-2015 06:57 PM
by SGL1
11 360
equipment marketplace?
jrs.landscaping
04-27-2015 04:49 PM
04-27-2015 06:09 PM
by jrs.landscaping
2 140
Buying contracts /...
greenscaper123
04-26-2015 04:46 PM
04-27-2015 05:59 PM
by Steve
2 178
Lawn Care Service in...
Friscobob
04-24-2015 03:33 PM
04-27-2015 05:44 PM
by Steve
4 253
what's the big deal...
Tony317
04-25-2015 02:19 PM
04-27-2015 05:43 PM
by Steve
3 190
Newb Question - Multiple...
DependiLawn
04-24-2015 11:36 PM
04-27-2015 05:36 PM
by Steve
1 182
maintandlawndispatch...
SGL1
04-21-2015 03:31 PM
04-24-2015 04:42 PM
by Steve
9 335
Thoughts on Undocumented...
element009
09-25-2011 11:08 AM
04-23-2015 09:32 PM
by Chilehead
56 15,742
Hello Everyone
DesignsByBnC
04-22-2015 04:07 PM
04-23-2015 02:19 PM
by DesignsByBnC
2 211
The upcoming rainy...
5StarLawnscaping
04-21-2015 01:22 PM
04-23-2015 12:54 PM
by Steve
7 301
color fliers?
holymoly
04-18-2015 02:32 PM
04-23-2015 12:50 PM
by Steve
12 514
WARNING! Especially to...
SC93
04-19-2015 12:05 PM
04-22-2015 01:39 PM
by Steve
14 568
Could be great news for...
SC93
04-14-2015 11:06 PM
04-22-2015 01:28 PM
by Steve
15 634
quick pic
joshlawncare
04-14-2015 07:49 PM
04-21-2015 05:01 PM
by joshlawncare
4 455
Got Inspected today
swstout
08-09-2010 10:31 PM
04-21-2015 03:53 PM
by SGL1
10 4,132
Smoked my first belt!
SGL1
04-20-2015 08:46 PM
04-21-2015 03:28 PM
by SGL1
4 275
lawn care business...
holymoly
04-18-2015 02:56 PM
04-21-2015 06:18 AM
by holymoly
3 373
landscape insurance
clarkslawn
03-30-2015 10:14 PM
04-20-2015 10:02 PM
by SGL1
4 604
Poll & Discussion...
CHEESE2009
09-16-2011 06:16 PM
04-20-2015 08:20 PM
by avetslawncare
27 5,803
Aerating / Dethaching...
Hard-Body lawn & garden
04-12-2015 07:53 PM
04-19-2015 08:49 PM
by Chilehead
17 739
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
04-19-2015 09:21 AM
by KJ90
8 1,134
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
04-19-2015 05:26 AM
by RSE
22 1,193
Hustler Raptor
SGL1
04-13-2015 09:27 PM
04-18-2015 07:53 AM
by SGL1
15 642
is craiglist good to...
JBENI
04-16-2015 11:11 AM
04-17-2015 10:25 PM
by Wolf4dk
11 554
Am I missing something...
googus
04-11-2015 06:33 PM
04-17-2015 08:01 PM
by avetslawncare
10 687
Hello
sonny54
04-16-2015 09:49 PM
04-17-2015 03:10 PM
by Steve
1 306
Unreal
Chilehead
04-09-2015 09:12 PM
04-17-2015 08:27 AM
by Chilehead
11 694
starting a lawn care...
JBENI
04-14-2015 09:03 AM
04-17-2015 08:03 AM
by JBENI
14 710
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
04-16-2015 07:52 PM
by avetslawncare
23 1,528
New 14 x 7 Enclosed...
whitepropertydetail
04-15-2015 06:46 PM
04-16-2015 03:40 PM
by Steve
1 368
older used dump trucks
SECTLANDSCAPING
09-22-2011 12:33 AM
04-16-2015 12:41 PM
by biglee
21 8,189
Tax Poll
Steve
04-15-2015 02:13 PM
04-15-2015 02:13 PM
by Steve
0 348
lawn care by Aj
aj10261984
04-14-2015 06:50 PM
04-15-2015 01:43 PM
by Steve
2 391
» Popular Tags
ad landscaping aerocore apartment bid apartment complex apartment lawn care estimate applying auger bark billy goat brushcutter blades blowout bush collections contract help curb appeal services deliquentaccounts ditches employee problems equipment rental estimate facebook ferris flyers foreman free advertising google grass growing a lawn care business hills hiring husqvarna jobs john deere quik trac landscape landscape services landscaping training lawn lawn care managing a lawn care business marketing more customers business mr dave mulch new business past due per hour charge per hour service pricing pto push versus ride running a business sell the vision seo shell small engine repair snow plowing square foot starting a lawn care business steep lawns sulky theft toro toro grand stand trailer tree trimmer rack up sell employee web design website www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 07:34 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 07:34 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy