Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Contract OR No Contract ??


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #11  
Old 02-06-2013, 12:38 AM
turfmaster's Avatar
turfmaster turfmaster is offline
Senior Member
 
Join Date: Apr 2009
Location: Midwest
Posts: 366
Rep Power: 6
turfmaster is on a distinguished road
Default

Contracts for commercial and contracts for residential only if they request it.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 02-07-2013, 10:59 PM
Norcal Norcal is offline
Member
 
Join Date: Nov 2009
Location: Yuba city Ca.
Posts: 48
Rep Power: 5
Norcal is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by LawnBoy0311 View Post
I don't use contracts. It's been a good selling point for me. The customers don't feel like they are stuck with me and it gives the the choice to go if they want. But I don't advertise "No Contracts", nor bring it up in conversation. If they ask I tell the there isn't one. It puts them at ease with me and makes them more comfortable. I haven't had any big problems with non payers...I have a nice letter I send to them and they usually pay. This year everything is prepay so I won't have to chase money. I'm taking the Cheese approach on things.

I see both sides to the story though. If it's a big job like some of the guys were saying, a contract would be a good thing.

Maybe one day I'll look into doing them, but if it works for me now, theres no point to change it.
I agree with the contract thing we don't use them we have a service agreement and we prefer year round service and if you start a month you finish it. If there is a problem with the service tell me and I will step my game up if you still dont like my best tell me to kick rocks and i will be done at the end of the month. based on this I still have the first 25 to 30 account I singed 4 years ago and still getting new account based on this method hope I still have them 10 years from now and the new account to come up to 77 now and not looking back I love game. Nothing like writing your own ticket.
Reply With Quote
  #13  
Old 02-08-2013, 05:42 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by Norcal View Post
I agree with the contract thing we don't use them we have a service agreement and we prefer year round service and if you start a month you finish it. If there is a problem with the service tell me and I will step my game up if you still dont like my best tell me to kick rocks and i will be done at the end of the month. based on this I still have the first 25 to 30 account I singed 4 years ago and still getting new account based on this method hope I still have them 10 years from now and the new account to come up to 77 now and not looking back I love game. Nothing like writing your own ticket.
I can't agree more. I think it gives an edge over your competition. Or it may attract the wrong type of customer....who knows. I did a quote yesterday for a lady, she said she wanted to sign up and asked for the contract. When I explained I don't do them, she laughed and said my services get better and better. I explained to her that if she isn't happy, let me know and I'll fix it. If I can't fix it, kick me to the curb and we'll both more on. It makes them feel at ease, and a good selling point is "I have to earn your business each month by not having a contract". I do, however, send out new customer letters explaining in detail the job to be performed and payment.

I think for commercial accounts its just plain stupid not to have a contract. I worked for a fairly large family owned company before, and it was a HUGE PITA trying to collect from other companies. Not to mention, those contracts were what kept them in business. A good one has to be in place with every detail written out.
Reply With Quote
  #14  
Old 02-08-2013, 10:38 AM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

Quote:
Originally Posted by LawnBoy0311 View Post
I can't agree more. I think it gives an edge over your competition. Or it may attract the wrong type of customer....who knows. I did a quote yesterday for a lady, she said she wanted to sign up and asked for the contract. When I explained I don't do them, she laughed and said my services get better and better. I explained to her that if she isn't happy, let me know and I'll fix it. If I can't fix it, kick me to the curb and we'll both more on. It makes them feel at ease, and a good selling point is "I have to earn your business each month by not having a contract". I do, however, send out new customer letters explaining in detail the job to be performed and payment.

I think for commercial accounts its just plain stupid not to have a contract. I worked for a fairly large family owned company before, and it was a HUGE PITA trying to collect from other companies. Not to mention, those contracts were what kept them in business. A good one has to be in place with every detail written out.


i am confused as to why you think a customer can not do all of the above with a contract?

a contract and a service agreement are the same thing essentially for this business and a contract is not only good for you it is good for the customer too.
it protects them from a guy saying he will cut their lawn for 30 bucks a week and decides after he realizes he priced it too low from raising it to $40.00.

all it is doing is outlining what you will be doing and what you will be charging for it and when it will be done and for them by signing it is saying i authorize you to do the work as described above and i will make payments according to the terms of the agreement.

if it is a maintenance contract mine clearly state that if at any time a customer is not satisfied with my services and i have failed to remedy the issue they can at any time cancel my services and will only be responsible to pay for services up to the point of cancellation.

in 23 years i have never not gotten a job because i gave them a proposal in writing and required a authorization signature.
maybe the area's we live in are that different but in my region you can not do a estimate or get a job without someone asking you to put it in writing.
Reply With Quote
  #15  
Old 02-08-2013, 11:21 AM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Quote:
Originally Posted by dpld View Post
i am confused as to why you think a customer can not do all of the above with a contract?

a contract and a service agreement are the same thing essentially for this business and a contract is not only good for you it is good for the customer too.
it protects them from a guy saying he will cut their lawn for 30 bucks a week and decides after he realizes he priced it too low from raising it to $40.00.

all it is doing is outlining what you will be doing and what you will be charging for it and when it will be done and for them by signing it is saying i authorize you to do the work as described above and i will make payments according to the terms of the agreement.

if it is a maintenance contract mine clearly state that if at any time a customer is not satisfied with my services and i have failed to remedy the issue they can at any time cancel my services and will only be responsible to pay for services up to the point of cancellation.

in 23 years i have never not gotten a job because i gave them a proposal in writing and required a authorization signature.
maybe the area's we live in are that different but in my region you can not do a estimate or get a job without someone asking you to put it in writing.
I think thats it right there. Don't get me wrong, I have everything backed up. For example, I won't start a job until an email confirmation is sent. This way it's all documented. Hacking into an email and reading emails is the same crime as opening a mailbox and reading letters.

I don't know how much this has to do with it, but part of promoting my company is saying I'm a USMC veteran. With all government work around here, and many military bases, a lot of people relate to me and I relate to them. I got a new customer yesterday, she works for the government. She asked about my service, I briefly told her about it, and we shook hands and went from there. This area also has A LOT of guys doing anything and everything to make a quick buck. Many are unreliable and do terrible work. Showing up on time for appointments goes a long way with a lot of people I sign up. You'd be amazed at how many customers say "Wow, I can't believe your on time", or "Thanks for even showing up!"
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Got Bad Contract Off Here boog Starting a lawn care business. 11 03-13-2011 05:51 PM
Need your help - Should I contract? Growing Green General Business Discussions 1 12-24-2010 01:01 PM
Contract for Job?? rclandscaping General Business Discussions 3 03-16-2009 09:06 AM
contract moseley creek General Talk 1 10-24-2007 05:26 PM
Contract F.A.Q.'s Steve Gopher Software Support Archived Question & Answers - Read Only 0 02-23-2004 10:31 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Client won't pay...
WesleySnips
Today 02:53 PM
Today 05:14 PM
by jrs.landscaping
5 34
"Price...
Mr. Mow
Today 03:21 PM
Today 04:53 PM
by jrs.landscaping
1 24
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
Today 03:09 PM
by Mr. Mow
4 518
Business Name
sanchez5
10-28-2014 11:55 PM
Today 02:15 PM
by Steve
8 218
Pavers
crieg122
10-28-2014 02:49 PM
Today 02:09 PM
by Steve
5 198
Difference between lawn...
sanchez5
Yesterday 04:20 PM
Today 02:08 PM
by Steve
2 133
Gie-review / What's new...
ExtremeLawncareServices
10-25-2014 09:19 AM
Today 02:04 PM
by Steve
6 409
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
Yesterday 12:26 PM
by Steve
6 499
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-28-2014 11:08 PM
by SGlawncare
4 860
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-28-2014 02:51 PM
by Steve
1,193 341,026
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-28-2014 02:38 PM
by Steve
14 1,890
Business Cards
crieg122
10-25-2014 12:03 PM
10-28-2014 02:37 PM
by crieg122
4 372
Lawn Care business...
crieg122
10-23-2014 01:23 PM
10-28-2014 11:28 AM
by crieg122
15 687
So how do you guys...
Mr. Mow
10-26-2014 07:55 AM
10-28-2014 04:56 AM
by Billy Goat
2 314
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
10-27-2014 10:36 PM
by SGlawncare
12 1,231
new to the forum
madmedic8575
10-24-2014 02:52 PM
10-27-2014 12:14 PM
by Steve
1 327
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
10-26-2014 10:59 AM
by stevef1201
13 691
Leaf removal
madmedic8575
10-24-2014 04:14 PM
10-26-2014 07:45 AM
by Mr. Mow
5 452
raking leaves ?
robert8509
10-22-2014 09:19 PM
10-25-2014 12:09 PM
by biglee
10 602
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
10-25-2014 11:46 AM
by crieg122
6 595
hey everyone
robert8509
10-22-2014 08:16 PM
10-24-2014 11:07 PM
by robert8509
7 492
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 421
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 746
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 380
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 849
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 673
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 736
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 703
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,698
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 984
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 847
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
10-21-2014 01:19 PM
by ExtremeLawncareServices
158 11,949
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 574
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 2,169
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,657
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 546
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 611
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 1,069
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,590
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 796
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 648
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 982
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,287
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,693
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 1,003
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 726
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,856
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,850
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,982
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 859
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying article marketing bid blades bush care charge collections subcontractor decorating deliquentaccounts demonstration ditches employee problems estimate exmark ferris four wheel drive gopherhaul gravely growing a lawn care business honda how much to charge how to installation introduction landscape services lawn lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing monthly mulch mulch price new mower ordinance patio install podcast pto redmax reo running a business scag search engine optimization seo snow snow plowing starting a business steep lawns steve stihl theft of services top dresser toro toro grand stand trailer mate pro tree truck new used landscape turfgrass consulting walker won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:36 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:36 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy