Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

The recap of my first year:


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-11-2013, 07:05 AM
yourscape yourscape is offline
Member
 
Join Date: Nov 2011
Location: Ohio
Posts: 86
Rep Power: 3
yourscape is on a distinguished road
Default The recap of my first year:

The recap of my first year:

First off, I just moved here from out of state not knowing anyone, never really doing this type of service beside my own yard and helping neighbors out. I was able to go out and purchase new equipment which was a piece of mind for me since I did not want to tackle the repairs and maintenance at first.

Starting out I was very anxious and felt overwhelmed with everything going on from learning the business concepts then gaining customers. This was one of my biggest challenges to overcome. I started out with my advertisements of door hangers, Craigslist, local mailing paper and tear off signs. The calls started to come in and felt I need to provide a rate that would still allow me to make a profit but be able to gain customers. I did not want to be a lowballer since I knew it would only hurt me in the long run if I wanted to retain any of my new customers.

To start the season I had 8 customers ranging from $30 to $50 per cut. During this I started to realize I did alright with the bidding minus 1-2 of them. Retention was good, there was only one customer that I did not go back after the first cut. This customer and I mutually agreed to go our different way because after the first cut she was expect a lot more than the original estimate and I told her we need to adjust prices if she want me to continue the service that way.

During the season there became different challenges from dealing with weather (no rain) other little issues that come up. I was able to land about 10-15 different side job doing mulch, hedges, gutters and boarder work which helped a lot. Theses side job are what get you ahead and where the better profits are. Your maintenance jobs are the ones that pay for your expenses (truck, insurance, advertising, maintenance and building capital for equipment) that is how I am looking at it. I was able to pick up a couple more customers from word of mouth and people seeing my work at other properties. Cheep advice, when you are out working everyone is watching you from neighbors to potential customers driving, look professional and treat other properties as it was your own. When school started back it was interesting because I pick up another 3-4 customers due to their old company was becoming unreliable. I ended up with 16 clients and 4-5 occasional customers.

Advise and things I have learned:

- Find a good software program for invoicing right away. I do use Gopher software.
- Understand some customers and you will have a personality conflict, try to work it out.
- Some customers are almost impossible to please unless you spend hours at their house
- Some customers donít understand that you are not there only customer
- Billing, remember there invoice is your pay check and customers donít understand that
- Customers donít understand that there price has to cover maintenance, drive time, and company expenses to.
- Keep you grounds or you will start to be walked all over buy a picky customer.
- Have your company information and phone number on you truck/trailer.
- Positive: There are customers out there that treat you like gold and appreciate every effort you make.
- Keep reading this blog and many others there is a lot of useful information on here.

I have enjoyed my first year in service and looking forward to many more. I know there will be many more challenges to come and will take one at a time.

Feel from to add your experiences and suggestion to challenges you have encountered.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-11-2013, 08:42 AM
phouse65 phouse65 is offline
Member
 
Join Date: Mar 2011
Location: Canton, OHIO
Posts: 35
Rep Power: 4
phouse65 is on a distinguished road
Default Sounds like your on the right track

Lawn care business tipsLawn Care Business Book
I have recently moved here to Ohio from Connecticut. I was wondering what part of Ohio? It is always good to know another company in case you need some help. Sounds like you had a great year and learned a lot. Keep it up.
Reply With Quote
  #3  
Old 01-11-2013, 09:02 AM
yourscape yourscape is offline
Member
 
Join Date: Nov 2011
Location: Ohio
Posts: 86
Rep Power: 3
yourscape is on a distinguished road
Default

Quote:
Originally Posted by phouse65 View Post
I have recently moved here to Ohio from Connecticut. I was wondering what part of Ohio? It is always good to know another company in case you need some help. Sounds like you had a great year and learned a lot. Keep it up.
I am west of Cleveland, in Elyria.

Is there a soil difference from where you moved? That has been a challenge for me.
Reply With Quote
  #4  
Old 01-11-2013, 02:36 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 35,771
Rep Power: 10
Steve has disabled reputation
Default

That is some great insight!

Looking back on the year, would you have changed anything or liked to have done anything differently if you could do it over?

What will you do differently this new year compared to last year?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-11-2013, 08:50 PM
Cheeze Wiz's Avatar
Cheeze Wiz Cheeze Wiz is offline
Junior Member
 
Join Date: Jan 2013
Posts: 10
Rep Power: 2
Cheeze Wiz is on a distinguished road
Default

Awesome post Congratulation on a successful first year.
__________________
The Lawn Care Artist Formerly known as "Ducke"
Reply With Quote
  #6  
Old 01-13-2013, 10:10 AM
phouse65 phouse65 is offline
Member
 
Join Date: Mar 2011
Location: Canton, OHIO
Posts: 35
Rep Power: 4
phouse65 is on a distinguished road
Default clay

The soil seems to be a bit clayish
Reply With Quote
  #7  
Old 01-13-2013, 08:21 PM
yourscape yourscape is offline
Member
 
Join Date: Nov 2011
Location: Ohio
Posts: 86
Rep Power: 3
yourscape is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
That is some great insight!

Looking back on the year, would you have changed anything or liked to have done anything differently if you could do it over?

What will you do differently this new year compared to last year?
Over all i was pretty happy but at the end of the year it seemed like customers didn't want to pay. I did end up getting paid from everyone but I felt like crap hounding them down.

Next year I am going to push for prepay or credit card payment to try to eliminate some of troubles I had.

The other thing I want to change is to focus more on commercial customers then residential.
Reply With Quote
  #8  
Old 01-14-2013, 01:22 PM
thom thom is offline
Senior Member
 
Join Date: Oct 2011
Location: Northern Ohio
Posts: 106
Rep Power: 3
thom is on a distinguished road
Default

Quote:
Originally Posted by yourscape View Post
Over all i was pretty happy but at the end of the year it seemed like customers didn't want to pay. I did end up getting paid from everyone but I felt like crap hounding them down.

Next year I am going to push for prepay or credit card payment to try to eliminate some of troubles I had.

The other thing I want to change is to focus more on commercial customers then residential.
What excuses did your customers use to avoid paying you?
Reply With Quote
  #9  
Old 01-14-2013, 02:01 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 35,771
Rep Power: 10
Steve has disabled reputation
Default

Quote:
The other thing I want to change is to focus more on commercial customers then residential
Also, what is your view on why you want to go in this direction?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 01-14-2013, 02:42 PM
yourscape yourscape is offline
Member
 
Join Date: Nov 2011
Location: Ohio
Posts: 86
Rep Power: 3
yourscape is on a distinguished road
Default

Quote:
Originally Posted by thom View Post
What excuses did your customers use to avoid paying you?
The only excuse I have received is that I total forgot along with an apology, but that is after 2 invoices and a couple of phone calls.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bad Year TiedemanLLC General Business Discussions 13 01-11-2012 01:42 PM
First year Chachi General Talk 4 08-06-2010 09:43 PM
New this year ndereski Introduce Yourself 3 02-15-2010 05:51 AM
2nd year TOUJOURS PRET Introduce Yourself 2 07-17-2008 07:37 AM
Best LCO of the year Steve General Business Discussions 6 01-28-2005 08:23 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
New Trailer
bobwill2009
Today 12:46 PM
Today 12:46 PM
by bobwill2009
0 9
Advertising On...
JacobsLawnMowing
03-17-2014 03:21 PM
Today 12:40 PM
by Steve
12 822
Any greenhouse operators...
GoGreenerKS
04-15-2014 11:21 AM
Today 12:37 PM
by Steve
7 205
Pushy customers
christopherhicks82
Yesterday 08:22 PM
Today 12:34 PM
by Steve
4 103
Pond...
xandrew245x
Yesterday 03:29 PM
Today 12:30 PM
by Steve
3 76
2.5 acre mowing
xandrew245x
04-18-2014 06:55 AM
Today 12:26 PM
by Steve
14 310
Truck, Trailer,...
hawthornelawncare
12-23-2011 12:01 AM
Today 12:17 PM
by bobwill2009
79 25,263
The $20 Mow Job
Dan Tanner
04-21-2014 07:24 PM
Today 12:06 PM
by Steve
5 172
In a bit situation need...
googus
Yesterday 08:01 AM
Today 12:03 PM
by Steve
6 128
quickbooks users
CDLAWNCARE
04-20-2014 09:03 AM
Today 06:48 AM
by CDLAWNCARE
4 163
Looking for advice on a...
Tekeda1
04-13-2014 09:53 AM
Yesterday 07:55 PM
by Just for Cuts
23 573
About D@## Time!
TamMik
04-02-2014 08:10 AM
Yesterday 05:14 PM
by BelleCityLawn1
19 854
Back for this year
xandrew245x
02-21-2014 04:30 PM
Yesterday 03:36 PM
by xandrew245x
19 998
What Was Your Setup When...
superrman77
02-11-2014 10:53 AM
Yesterday 12:29 AM
by Tony317
22 1,697
Sulky and Turf Tracer
acrajchel
04-07-2014 01:44 PM
Yesterday 12:07 AM
by Tony317
9 435
danny 2
danny2
04-19-2014 10:19 PM
04-21-2014 12:25 PM
by Steve
3 135
this mower is driving me...
boog
04-17-2014 12:07 PM
04-21-2014 12:10 PM
by kslawn
13 337
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
04-21-2014 12:02 PM
by kslawn
20 568
I Got Taken...,
Dan Tanner
04-19-2014 06:26 AM
04-21-2014 11:49 AM
by Steve
4 220
new to this forum!
mower13126
04-18-2014 07:37 PM
04-21-2014 11:39 AM
by Steve
4 146
REO calling
Dan Tanner
04-16-2014 05:03 PM
04-21-2014 11:33 AM
by Steve
12 341
employee pay
4 seasons maintenance
04-10-2011 09:34 PM
04-20-2014 04:40 PM
by Dan Tanner
20 6,869
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
04-20-2014 11:13 AM
by ExtremeLawncareServices
32 1,200
Lawn Renovation
stevef1201
04-11-2014 12:00 PM
04-20-2014 11:11 AM
by kslawn
10 360
Customers droping like...
goodtimez
04-18-2014 09:53 AM
04-19-2014 08:09 AM
by CDLAWNCARE
7 224
Best Bulk Mulch delivery...
Steven Virgadamo
04-18-2014 09:52 AM
04-18-2014 05:34 PM
by Steve
2 99
Steve Virgadamo,...
Steven Virgadamo
04-18-2014 09:49 AM
04-18-2014 05:08 PM
by Steve
2 81
Instagram
Gerardo_Landscape
04-16-2014 11:28 AM
04-18-2014 04:51 PM
by Steve
3 171
Help with weed liability!
Prolawnofchatt
04-15-2014 09:10 AM
04-18-2014 04:47 PM
by Steve
5 236
Nationwide lawn care...
Billy Goat
04-15-2014 05:21 PM
04-18-2014 04:39 PM
by Steve
9 252
Truck Signage
Dan Tanner
04-16-2014 11:00 PM
04-18-2014 04:04 PM
by stevef1201
10 277
leaf removal
tlf59263
04-15-2014 10:00 PM
04-18-2014 03:59 PM
by stevef1201
6 230
Pay per click advertising
roostertail
02-12-2014 07:26 PM
04-17-2014 07:11 PM
by yardrate
10 633
Accepting credit cards,...
Darksteel
03-17-2014 08:01 PM
04-16-2014 01:02 PM
by jymie
15 792
Trimec
acrajchel
04-15-2014 08:24 PM
04-16-2014 11:10 AM
by Steve
3 143
Gopher Forum Discount!
BlackRain75
04-12-2014 10:44 PM
04-16-2014 10:50 AM
by Steve
9 338
hello
NFrailey
04-15-2014 01:39 PM
04-16-2014 10:48 AM
by Steve
1 127
Pricing a Mulch Job
dmcalpi
04-07-2014 02:16 PM
04-16-2014 09:40 AM
by jymie
21 769
google earth
CDLAWNCARE
04-12-2014 03:24 PM
04-16-2014 09:36 AM
by jymie
8 285
There has to be an...
CDLAWNCARE
04-14-2014 12:59 PM
04-15-2014 04:06 PM
by Dan Tanner
6 229
First Day Back!
BelleCityLawn1
04-09-2014 09:13 PM
04-15-2014 11:16 AM
by Steve
11 366
Mow America
stevegredler
04-13-2014 01:02 PM
04-14-2014 09:53 PM
by kslawn
5 271
Power Broom
acrajchel
04-14-2014 07:46 AM
04-14-2014 12:47 PM
by CDLAWNCARE
2 151
Say Hello !!!
Steve
03-19-2007 11:18 AM
04-14-2014 11:34 AM
by Steve
1,176 286,576
Equipment reviews
Greg'slawnandlandscape
04-09-2014 07:17 AM
04-14-2014 11:27 AM
by Greg'slawnandlandscape
13 523
Aerating Prices?
Dan Tanner
04-08-2014 03:16 PM
04-14-2014 10:31 AM
by Steve
13 525
Estimating help
acrajchel
04-11-2014 06:06 PM
04-14-2014 10:20 AM
by Steve
3 230
Need help bidding church...
GreenRidge Lawn&Landscape
04-07-2014 08:01 PM
04-14-2014 09:49 AM
by Steve
12 493
Hello all
Griff20114
04-12-2014 05:08 PM
04-14-2014 09:46 AM
by Steve
1 146
Step by Step Spring Lawn...
WarriorLawnscaping
04-10-2014 07:01 AM
04-14-2014 09:43 AM
by Steve
5 310
» Popular Tags
34'' advertisement bid birdscaping buy charge christmas christmas light service client collections subcontractor credit card processing customers ecosymbiosis exmark ferris first truck flower bed for sale georgia gopherhaul grass clarksville gravely holiday holiday decorating honda how much to charge how to bid invoice kawasaki late lawn care lawn care business podcast lawn care business show lawn service leaf cleanup leaf removal lesco lighting brass outdoor lights marketing mowing mulch mulch estimate native plants new buisness new business online classifieds organize payday podcast promotion redmax rotating savannah scag season seo social media sprayer starting a business start up lawn care business stihl taxes theft of services tips truck unreasonable walker winter winter services zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:34 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:34 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy