Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

The recap of my first year:


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-11-2013, 07:05 AM
yourscape yourscape is offline
Member
 
Join Date: Nov 2011
Location: Ohio
Posts: 86
Rep Power: 4
yourscape is on a distinguished road
Default The recap of my first year:

The recap of my first year:

First off, I just moved here from out of state not knowing anyone, never really doing this type of service beside my own yard and helping neighbors out. I was able to go out and purchase new equipment which was a piece of mind for me since I did not want to tackle the repairs and maintenance at first.

Starting out I was very anxious and felt overwhelmed with everything going on from learning the business concepts then gaining customers. This was one of my biggest challenges to overcome. I started out with my advertisements of door hangers, Craigslist, local mailing paper and tear off signs. The calls started to come in and felt I need to provide a rate that would still allow me to make a profit but be able to gain customers. I did not want to be a lowballer since I knew it would only hurt me in the long run if I wanted to retain any of my new customers.

To start the season I had 8 customers ranging from $30 to $50 per cut. During this I started to realize I did alright with the bidding minus 1-2 of them. Retention was good, there was only one customer that I did not go back after the first cut. This customer and I mutually agreed to go our different way because after the first cut she was expect a lot more than the original estimate and I told her we need to adjust prices if she want me to continue the service that way.

During the season there became different challenges from dealing with weather (no rain) other little issues that come up. I was able to land about 10-15 different side job doing mulch, hedges, gutters and boarder work which helped a lot. Theses side job are what get you ahead and where the better profits are. Your maintenance jobs are the ones that pay for your expenses (truck, insurance, advertising, maintenance and building capital for equipment) that is how I am looking at it. I was able to pick up a couple more customers from word of mouth and people seeing my work at other properties. Cheep advice, when you are out working everyone is watching you from neighbors to potential customers driving, look professional and treat other properties as it was your own. When school started back it was interesting because I pick up another 3-4 customers due to their old company was becoming unreliable. I ended up with 16 clients and 4-5 occasional customers.

Advise and things I have learned:

- Find a good software program for invoicing right away. I do use Gopher software.
- Understand some customers and you will have a personality conflict, try to work it out.
- Some customers are almost impossible to please unless you spend hours at their house
- Some customers donít understand that you are not there only customer
- Billing, remember there invoice is your pay check and customers donít understand that
- Customers donít understand that there price has to cover maintenance, drive time, and company expenses to.
- Keep you grounds or you will start to be walked all over buy a picky customer.
- Have your company information and phone number on you truck/trailer.
- Positive: There are customers out there that treat you like gold and appreciate every effort you make.
- Keep reading this blog and many others there is a lot of useful information on here.

I have enjoyed my first year in service and looking forward to many more. I know there will be many more challenges to come and will take one at a time.

Feel from to add your experiences and suggestion to challenges you have encountered.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-11-2013, 08:42 AM
phouse65 phouse65 is offline
Member
 
Join Date: Mar 2011
Location: Canton, OHIO
Posts: 35
Rep Power: 5
phouse65 is on a distinguished road
Default Sounds like your on the right track

Lawn care business tipsLawn Care Business Book
I have recently moved here to Ohio from Connecticut. I was wondering what part of Ohio? It is always good to know another company in case you need some help. Sounds like you had a great year and learned a lot. Keep it up.
Reply With Quote
  #3  
Old 01-11-2013, 09:02 AM
yourscape yourscape is offline
Member
 
Join Date: Nov 2011
Location: Ohio
Posts: 86
Rep Power: 4
yourscape is on a distinguished road
Default

Quote:
Originally Posted by phouse65 View Post
I have recently moved here to Ohio from Connecticut. I was wondering what part of Ohio? It is always good to know another company in case you need some help. Sounds like you had a great year and learned a lot. Keep it up.
I am west of Cleveland, in Elyria.

Is there a soil difference from where you moved? That has been a challenge for me.
Reply With Quote
  #4  
Old 01-11-2013, 02:36 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,506
Rep Power: 10
Steve has disabled reputation
Default

That is some great insight!

Looking back on the year, would you have changed anything or liked to have done anything differently if you could do it over?

What will you do differently this new year compared to last year?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-11-2013, 08:50 PM
Cheeze Wiz's Avatar
Cheeze Wiz Cheeze Wiz is offline
Junior Member
 
Join Date: Jan 2013
Posts: 10
Rep Power: 3
Cheeze Wiz is on a distinguished road
Default

Awesome post Congratulation on a successful first year.
__________________
The Lawn Care Artist Formerly known as "Ducke"
Reply With Quote
  #6  
Old 01-13-2013, 10:10 AM
phouse65 phouse65 is offline
Member
 
Join Date: Mar 2011
Location: Canton, OHIO
Posts: 35
Rep Power: 5
phouse65 is on a distinguished road
Default clay

The soil seems to be a bit clayish
Reply With Quote
  #7  
Old 01-13-2013, 08:21 PM
yourscape yourscape is offline
Member
 
Join Date: Nov 2011
Location: Ohio
Posts: 86
Rep Power: 4
yourscape is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
That is some great insight!

Looking back on the year, would you have changed anything or liked to have done anything differently if you could do it over?

What will you do differently this new year compared to last year?
Over all i was pretty happy but at the end of the year it seemed like customers didn't want to pay. I did end up getting paid from everyone but I felt like crap hounding them down.

Next year I am going to push for prepay or credit card payment to try to eliminate some of troubles I had.

The other thing I want to change is to focus more on commercial customers then residential.
Reply With Quote
  #8  
Old 01-14-2013, 01:22 PM
thom thom is offline
Senior Member
 
Join Date: Oct 2011
Location: Northern Ohio
Posts: 117
Rep Power: 4
thom is on a distinguished road
Default

Quote:
Originally Posted by yourscape View Post
Over all i was pretty happy but at the end of the year it seemed like customers didn't want to pay. I did end up getting paid from everyone but I felt like crap hounding them down.

Next year I am going to push for prepay or credit card payment to try to eliminate some of troubles I had.

The other thing I want to change is to focus more on commercial customers then residential.
What excuses did your customers use to avoid paying you?
Reply With Quote
  #9  
Old 01-14-2013, 02:01 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,506
Rep Power: 10
Steve has disabled reputation
Default

Quote:
The other thing I want to change is to focus more on commercial customers then residential
Also, what is your view on why you want to go in this direction?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 01-14-2013, 02:42 PM
yourscape yourscape is offline
Member
 
Join Date: Nov 2011
Location: Ohio
Posts: 86
Rep Power: 4
yourscape is on a distinguished road
Default

Quote:
Originally Posted by thom View Post
What excuses did your customers use to avoid paying you?
The only excuse I have received is that I total forgot along with an apology, but that is after 2 invoices and a couple of phone calls.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bad Year TiedemanLLC General Business Discussions 13 01-11-2012 01:42 PM
First year Chachi General Talk 4 08-06-2010 09:43 PM
New this year ndereski Introduce Yourself 3 02-15-2010 05:51 AM
2nd year TOUJOURS PRET Introduce Yourself 2 07-17-2008 07:37 AM
Best LCO of the year Steve General Business Discussions 6 01-28-2005 08:23 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
Yesterday 11:27 AM
by mattthelawnguy
10 382
Big mowing job
Bradcook21
07-30-2015 03:57 PM
07-31-2015 01:16 PM
by Bradcook21
6 135
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-31-2015 12:29 PM
by Steve
1,227 401,399
Hello Everybody
budspop
07-30-2015 11:42 AM
07-31-2015 12:28 PM
by Steve
1 59
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
07-31-2015 11:34 AM
by googus
9 593
Hello!
brandycarlton
07-29-2015 12:31 PM
07-29-2015 03:54 PM
by Steve
1 135
Assessing the Market
NJDB60
07-27-2015 03:25 PM
07-28-2015 09:24 PM
by Steve
2 253
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
07-28-2015 09:09 PM
by Steve
2 231
Funny craigslist post
GreenWorx
07-28-2015 07:17 PM
07-28-2015 09:02 PM
by Steve
2 241
Watch out for this -...
rootytalbot
07-22-2015 02:13 PM
07-28-2015 09:00 PM
by Steve
7 393
NewVenture
NJDB60
07-27-2015 03:38 PM
07-28-2015 08:58 PM
by Steve
1 227
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
07-27-2015 06:40 PM
by GreenWorx
17 780
how to make customers...
Bradcook21
05-27-2015 05:04 PM
07-27-2015 06:08 PM
by GreenWorx
15 2,960
Need your help, Gopher...
Chilehead
07-23-2015 07:02 PM
07-27-2015 11:28 AM
by Steve
11 383
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
07-27-2015 11:22 AM
by Steve
94 10,461
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-25-2015 07:50 AM
by Chilehead
12 2,426
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
07-22-2015 07:31 PM
by Chilehead
14 2,498
Learning as I grow -...
WarriorLandscapingCAN
07-18-2015 07:46 AM
07-21-2015 10:53 AM
by Steve
3 325
Large dirt mound removal
purdue1973
07-09-2015 07:45 PM
07-20-2015 12:55 PM
by Steve
6 458
Hey everyone
Fantasy landscaping
07-09-2015 06:53 AM
07-09-2015 11:47 AM
by Steve
1 336
Quickbooks Online
jscarolina
07-08-2015 07:54 AM
07-08-2015 12:55 PM
by Nate10928
1 357
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
07-07-2015 09:48 PM
by SGL1
16 2,752
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
07-07-2015 02:54 PM
by GreenWorx
13 3,693
Is it too late to do...
markty
06-16-2015 05:28 PM
07-07-2015 01:00 PM
by problem solver
9 2,504
Hi everyone
Mattw
07-06-2015 05:59 PM
07-07-2015 10:18 AM
by Steve
1 360
4th of July parade...
Steve
07-06-2015 10:35 AM
07-06-2015 10:35 AM
by Steve
0 307
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
07-06-2015 10:30 AM
by Steve
4 485
another newish job for me
holymoly
06-07-2015 08:34 AM
07-03-2015 02:06 PM
by American L&T
9 2,493
» Popular Tags
accounting ad landscaping aerocore applying bark blowout bob villa bush collections contract help curb appeal services deliquentaccounts demonstration design door hangers edging employee problems facebook financials flyers free advertising free lawn care google growing a lawn care business hardscapes hiring how to hydro increase customers invoicing jobs landscape services landscaping landscaping training lawn care lawn care busines plan lawn mowing marketing more customers business mr dave mulch new business ordinance past due patio install per hour charge per hour service plowing pricing profit on employee quickbooks online scag sell the vision seo shreaded small engine repair snow plowing solo solo backpack sprayer square foot swzt tree pics up sell employee walk behind web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:54 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:54 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy