Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

STOP LOWBALLING (email to client)


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #11  
Old 01-07-2013, 03:14 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

I liked the letter it was to many details but it really explained the situation to the customer.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 01-07-2013, 05:01 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I thought it was good! I know Acton is a small town too. It seems like he was pushing you for a while, hence the long explanation.

Congrats on saying "NO!"

It reminds me of that Jim Carey movie, when he can only say "Yes". I think Yes Man?
Reply With Quote
  #13  
Old 01-07-2013, 09:12 PM
brian'slawncare brian'slawncare is offline
Senior Member
 
Join Date: Mar 2010
Location: Cincinnati Ohio
Posts: 380
Rep Power: 5
brian'slawncare is on a distinguished road
Default

well written I must say! Way to stand your ground and give him a no. Although, I'm not sure I would have given this long of a response to a rather superficial problem. If this persisted, then I would feel it would have been justified. But, since it was already put out there, GOOD JOB on the wording. Those can get tricky...
Reply With Quote
  #14  
Old 01-08-2013, 06:25 AM
Caskey Lawns & Landscapes's Avatar
Caskey Lawns & Landscapes Caskey Lawns & Landscapes is offline
Senior Member
 
Join Date: Feb 2012
Location: Gettysburg PA
Posts: 282
Rep Power: 3
Caskey Lawns & Landscapes is on a distinguished road
Default

I thought your response was professional on your part....Even though it is hard to give up a customer, there comes a time that you have to stand your ground and just say NO !!! I am really interested in his reply
Reply With Quote
  #15  
Old 01-08-2013, 07:21 AM
Cashin H&P Cashin H&P is offline
new member
 
Join Date: May 2011
Location: Bedford NH
Posts: 409
Rep Power: 0
Cashin H&P is on a distinguished road
Default

Good job. Id like to see his reply as well
Reply With Quote
  #16  
Old 01-08-2013, 08:25 AM
RyansLawn RyansLawn is offline
Junior Member
 
Join Date: Nov 2012
Location: Boston Suburbs
Posts: 10
Rep Power: 2
RyansLawn is on a distinguished road
Default response from client

It seems the jury is out on this one... Both forum members and the (former) customer feel it was a bit detailed. ha. Still find it hard to believe his former and now current plow guy does a 300+ ft driveway for $40.



Ryan,


Thanks so much for the email, and for the detailed explanation. I appreciate you are running a business and I apologize for my misunderstanding of your statement of work. At this time I am going to continue with my current plow guy I used last year - I have sent you a check for the work you did last week. If you have any other questions please let me know.

Best,
Andy
Reply With Quote
  #17  
Old 01-08-2013, 08:31 AM
Caskey Lawns & Landscapes's Avatar
Caskey Lawns & Landscapes Caskey Lawns & Landscapes is offline
Senior Member
 
Join Date: Feb 2012
Location: Gettysburg PA
Posts: 282
Rep Power: 3
Caskey Lawns & Landscapes is on a distinguished road
Default

Whatever LMAO...

I'm sure your glad too be rid of him....
Reply With Quote
  #18  
Old 01-08-2013, 12:07 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,386
Rep Power: 10
Steve has disabled reputation
Default

Quote:
We need to discuss how many times you are going to come to plow during a storm - I can't afford to pay out $80 every time it snows 6 inches - I would rather you approach this in the following way.
Ryan, were there storms that this client was billed $160 or more per storm? I am wondering what had initially set him off.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #19  
Old 01-08-2013, 04:15 PM
shibby53022 shibby53022 is offline
Junior Member
 
Join Date: Jan 2013
Posts: 10
Rep Power: 2
shibby53022 is on a distinguished road
Default Good for you

I have been in business for well over a decade and good for you, I think you handled that awesome. After so many years I have came to a conclusion for this business and business in general(since I own other ones in different fields) and that is everyone is full of it and will try to get something for free. I especially like it when all my clients are under contract and the residential will quick go out to hand shovel to save money and wonder why they have a bill for that date.
Reply With Quote
  #20  
Old 01-09-2013, 10:53 AM
shibby53022 shibby53022 is offline
Junior Member
 
Join Date: Jan 2013
Posts: 10
Rep Power: 2
shibby53022 is on a distinguished road
Default I think Steve has it right

As I am new to this forum I am not new to this field with decades under my belt. I like when Steve the adminstator says on a couple of his videos(at least I think it is Steve) that you have these lowballers come into Commerical Properties and telling them they will do the work for half the price. Are they making money, most likely not and they will go out of business.

One story that sticks out in my mind is that about five years ago, I had these guys from Mexico come to the Midwest is where I am from. They opened a shop by me and popped up everywhere within a year they appeared bigger then I was. I seen there dump trucks everywhere and pick up trucks. They went from one truck to about a dozen in a year. By chance one day a customer of mine called me and said the neighbor was trying to get a hold of me. I called the neighbor and met with him, he told me he wanted his lawn done. He told me these Men from Mexico were charging him $28.00 a cut for an acre and a half, cut trim the whole nine! On top of this they didn't have a contract so they cut when the customer called and was only once every two months. At this point the grass would be to my waste or higher. I was so stumped on how they were making profit. They had nice equipment, it was used and beat up but nevertheless it was Scag riders. They tried to steal my customers also, I didn't lose any to them because as one customer told me, it was so low he knew the quality would be poor or they would go out of business soon and he would have to swallow his pride and call me back.

Well Long story short, I am still here and they have not been seen in three years, and the old customer that was getting his property cut for $28.00 lost his house to a forecloser. So moral of the story you should always be prepared to lose customers to low ballers but these customers are not worth having in the first place trust me!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Saw Stop Steve Lawn Care Marketing & Post your marketing material for review! 2 11-01-2012 10:21 AM
Lowballing Disaster CHEESE2009 Online Lawn Care Estimator - Help me bid this job 22 03-24-2010 10:05 AM
Stop Lowballing! Book now available in PRINT Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 5 05-21-2008 11:12 AM
Stop Lowballing Steve General Business Discussions 6 12-08-2007 02:28 AM
Will it ever stop? tiedeman Truck, Trailer, and Outdoor Power Equipment Discussion, Repairs. 3 04-11-2007 09:42 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
Today 03:29 PM
by acrajchel
6 931
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
Today 03:12 PM
by acrajchel
9 748
This sucks...
Matther777
Yesterday 04:56 PM
Today 11:53 AM
by Steve
2 96
snowplowing
jshak40
09-01-2014 07:20 AM
Today 11:49 AM
by Steve
23 1,287
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
Today 08:17 AM
by ExtremeLawncareServices
9 255
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
Yesterday 06:32 PM
by Northwoods Outdoors
58 6,693
Hello from upstate NY!
A&MLawn&Snow
Yesterday 11:19 AM
Yesterday 04:10 PM
by Sprinkler Buddy
2 115
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
Yesterday 01:16 PM
by Steve
9 368
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 871
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 196
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 551
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 346
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-16-2014 10:43 PM
by SGL1
6 387
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,162
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,823
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,047
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 742
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 345
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 378
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-15-2014 02:31 PM
by Steve
1 348
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 362
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,058
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 830
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 960
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 330
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 221
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,746
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 576
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,222
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-13-2014 09:14 PM
by ExtremeLawncareServices
116 8,004
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,234
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 756
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,486
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 975
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,571
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 455
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,202
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,269
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 662
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 946
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,740
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 1,038
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 642
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 591
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 684
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 697
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 950
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 1,022
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 929
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 844
» Popular Tags
4wd apartment bid apartment lawn care estimate butterfly gardens care charge christmas deliquentaccounts estimate exmark fall ferris financing foreman four wheel drive franchise gopherhaul grass gravely hills holiday how much to charge hydraulic introduction kansas city labor cost landscape services late lawn lawn care busines plan lawn care business lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf cleanup lesco lighting managing a lawn care business marketing mechanic mowing mulch price new buisness new business new mower outdoor environments podcast property management company push versus ride reo scag scripts search engine optimization season seo snow plowing starting a business starting a lawn care business steve stihl theft tips toro tractor auger trailer mate pro walker wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:42 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:42 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy