Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Being dropped by a customer for a vauge reason...


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #11  
Old 12-03-2012, 05:31 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
new member
 
Join Date: Jul 2009
Location: CT
Posts: 1,912
Rep Power: 0
SECTLANDSCAPING is on a distinguished road
Default

I had a new account drop me when after cutting the grass. I removed 4 out of 6 bushes. The last 2 I needed a chainsaw and it started raining. I cleaned up and told him next week Ill bring the saw and finish off the bushes. A day before his cut he dropped me complaining that I didnt finish the job. Never got paid from this deadbeat and I have seen at least 3 different people doing his lawn. One of the times I showed up with the past due invoice while a guy was cutting and told him the deal. He said hes been waiting for a check for 2 weeks from the guy.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 12-03-2012, 05:50 PM
stevef1201 stevef1201 is online now
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,041
Rep Power: 6
stevef1201 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by SECTLANDSCAPING View Post
I had a new account drop me when after cutting the grass. I removed 4 out of 6 bushes. The last 2 I needed a chainsaw and it started raining. I cleaned up and told him next week Ill bring the saw and finish off the bushes. A day before his cut he dropped me complaining that I didnt finish the job. Never got paid from this deadbeat and I have seen at least 3 different people doing his lawn. One of the times I showed up with the past due invoice while a guy was cutting and told him the deal. He said hes been waiting for a check for 2 weeks from the guy.
These deadbeats do this all the time. I would try and keep an eye on the property and let anybody who is working there what happened to you.
Reply With Quote
  #13  
Old 12-04-2012, 01:06 PM
LawnBoy0311 LawnBoy0311 is offline
new member
 
Join Date: Jun 2012
Location: East Coast
Posts: 1,169
Rep Power: 0
LawnBoy0311 is on a distinguished road
Default

Those posts remind me of another customer I had....well....2 customers. I'll keep this as short as possible. Customer #1 calls and wants a quote. I give it to him, he says go ahead. I cut it, and leave a card at Customer #2's house. That night, customer #1 emails me and says he'd like to pay and stop service. His reason: "You cut my lawn too short". I cut it at 3.5".

4 days later, Customer #2 calls. She wants a quote. I give it to her, she says go ahead. The first month she pays, the 2nd month she doesn't. Half way into the 3rd month of having her, I stop cutting. By that time I had already left messages for her to call me, sent invoices again, etc. I got so fed up with trying to collect for another month or 2 that I sent a nasty letter. 4 days later I got a check and a hand written note: "I was out of town, please stop my service". She didn't realize I already did that?????? Her fiance and brother where there the whole time, and her brother paid me the first time! After those 2 deadbeats I refuse to advertise in that neighborhood.
Reply With Quote
  #14  
Old 12-04-2012, 04:46 PM
Chilehead's Avatar
Chilehead Chilehead is offline
Member
 
Join Date: Nov 2009
Location: Stockbridge, GA
Posts: 65
Rep Power: 5
Chilehead is on a distinguished road
Default

Don't sweat it. I've had a handful of clients like this over the years, and find they can be more trouble than what they are worth. It's better to pull a profit from those who value your services than break even/take a loss from anyone.
__________________

Reply With Quote
  #15  
Old 12-08-2012, 07:11 AM
ringahding1's Avatar
ringahding1 ringahding1 is offline
Senior Member
 
Join Date: Mar 2010
Location: Stillwater, MN
Posts: 284
Rep Power: 5
ringahding1 is on a distinguished road
Default

Learn from this & attempt to stick with a weekly plan for all customers. Believe I know it is hard to pass up jobs when a customer is requesting bi-weekly services, but it will serve you & the customer best.
__________________
08 F250 Ext Cab/04 Chevy 3500
05 F350/04 F350 Diesel/12 Ram 4500 Dump
3 -60 Toro Zmaster/Lesco 48
3 -8'2" Boss V-Plows
1- Hiniker 9'6" V-Plow
20' Enclosed trailer
18' Skid & 16' Open Trailer
2012 - S185 Bobcat


Reply With Quote
  #16  
Old 12-08-2012, 07:28 PM
jjester1040 jjester1040 is offline
Junior Member
 
Join Date: Jul 2012
Posts: 1
Rep Power: 0
jjester1040 is on a distinguished road
Default Exactly why!

Thats exactly why I pass on bi weekly accounts! I dont like people driving by and seeing it the second week looking shabby wondering who mows that yard?! I had this once mowing a lumber yard that insisted that it only needed it every 2 weeks or more and then I was needing every bid I could get so I did it and I was inside one day and someone was talking about how nice the yard looked today just being mowed and asked who the old mowing guy was because they didnt want to make the mistake in getting him.. People never seem to think maybe thats what you are getting paid to do! Now I just let the people go that want to haggle about my price and schedule.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
DEPRESSED beyond reason dallasbarnone Starting a lawn care business. 24 04-21-2010 10:30 AM
Weed Prevention from customer to customer winkie61 Lawn Maintenance / Lawn Renovation 5 02-23-2010 09:49 AM
The reason I haven't been on lately... this sucks alot musician/lawnman HardcoreUnemployable.com 7 08-11-2008 09:39 PM
This is reason to buy trailer pnplawn Show Off - Picture Post - Photo Gallery 3 12-15-2007 02:14 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
You know it;s gonna be a...
stevef1201
Today 08:50 AM
Today 08:50 AM
by stevef1201
0 8
Left handed edging with...
SGL1
07-23-2014 08:59 PM
Today 08:24 AM
by Just for Cuts
7 132
Customer letters
kslawn
07-23-2014 06:17 AM
Today 07:23 AM
by kslawn
4 120
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 10:12 PM
by ExtremeLawncareServices
77 4,382
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
Yesterday 07:17 PM
by SGL1
11 369
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
Yesterday 07:09 PM
by SGL1
29 1,178
Need help determining...
Jbss861
07-20-2014 02:33 PM
Yesterday 01:11 PM
by Steve
13 315
Should I ?
googus
07-22-2014 04:06 PM
Yesterday 12:10 PM
by Steve
4 160
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
Yesterday 06:46 AM
by kslawn
15 859
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
Yesterday 06:38 AM
by kslawn
3 177
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
Yesterday 06:28 AM
by kslawn
3 215
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 245
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 160
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,348
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 202
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 107
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 239
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 630
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 463
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 244
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-21-2014 01:04 PM
by Steve
12 519
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 560
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 136
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 138
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 685
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 997
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 729
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 661
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 318,917
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-15-2014 11:56 AM
by Steve
5 234
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,676
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 424
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 336
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 805
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 520
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 532
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,851
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 521
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 191
toro proline blades wont...
boog
06-25-2014 06:26 PM
07-11-2014 05:28 AM
by kslawn
18 628
Contents of Marketing to...
prmenter@gmail.com
07-09-2014 05:25 PM
07-10-2014 03:23 PM
by Steve
3 284
Shindaiwa
CLB454
05-13-2014 09:04 PM
07-10-2014 03:04 PM
by Steve
14 761
Starting New in FL
mmcuttrim
08-06-2010 09:22 AM
07-10-2014 02:44 PM
by Steve
48 11,236
Bid help 45 on acre...
Priggan
06-26-2014 12:56 PM
07-09-2014 08:38 AM
by kslawn
7 506
need help bidding fence...
veteranslawncaresystems
07-03-2014 10:33 AM
07-08-2014 12:00 PM
by Steve
5 367
Trimmer or Knife?
gwilson98
07-04-2014 09:56 PM
07-07-2014 02:41 PM
by Steve
6 325
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
07-07-2014 01:55 PM
by Steve
37 7,404
New Canadian Member
coppervalley
07-04-2014 02:15 PM
07-07-2014 01:12 PM
by Steve
1 226
Happy Independance...
stevef1201
07-04-2014 07:05 AM
07-07-2014 01:01 PM
by Steve
2 226
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-07-2014 12:47 PM
by Steve
4 305
» Popular Tags
2wd 4x4 ads birdscaping care charge christmas christmas light hanging collections subcontractor commercial craigslist customers ditches ecosymbiosis employee problems exmark fall ferris financing franchise gopherhaul grass gravely holiday how much to charge how to bid hydraulic installation invoice labor cost late lawn lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn service leaf cleanup lesco lighting brass outdoor lights marketing mowing mulch estimate new and restored landscapes new buisness podcast promotion riding mower running a business scag scag v-ride seo starting a business steep lawns stihl sulky theft of services tips top dresser toro trailer mate pro truck new used landscape upsell walk behind walker winter money making ideas won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:46 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:46 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy