Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Billing question.....


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-04-2012, 09:55 AM
Frpdmp7895 Frpdmp7895 is offline
Junior Member
 
Join Date: Oct 2012
Posts: 2
Rep Power: 3
Frpdmp7895 is on a distinguished road
Default Billing question.....

We have had a lawn maintenance company for years. We generally have month contracts with customers. In our contracts we ask that each party respectfully give 30 days notice before ending the contract.

We have a business whom paid us $8300 per month, for the past two years. We gave 30 days notice to end this contract because this complex is so time consuming and generally a pain. We end our service on 10/13/2012. I took the monthly fee of $8300, and divided it by 4 (average weeks in a month) and billed them $4150. They have responded by email that they do not agree with this, and think since this particular month has 5 weeks, we should be billing them only $3320.

Not a huge deal, except this company has nickeled and dimed us too death. I never adjusted bills for previous months for the amount of weeks in the month.
What is the correct way to bill on an uncomplete month?

~Diane
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-04-2012, 10:23 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I'm truly sorry to hear that.
It's a frustrating situation to be in!


From what I can see you work on Saturdays(?), and this company owes you for two weeks this month, which would come to $4,150.00 - regardless if there is an additional week.

They are lucky that you haven't charged them more for the additional weeks within previous months.

-

You can tell them that they would have been paying $5,187.50 for June & September, considering they each have 5 Saturdays -

With that said, they will make it so that they owe you even MORE money. Idiots. lol...
Reply With Quote
  #3  
Old 10-04-2012, 02:54 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,236
Rep Power: 6
stevef1201 is on a distinguished road
Smile

" A recent aduit of your account shows that you owe us for x number of weeks during the month of x and x, and were mistakenly billed x. Please send a check for xx within the next tens days for those weeks of work. Thank you.
As we have decided to end our business relationship with you, and we agreed to x dollars per month (divided by 4.3 weeks) that comes to x per week. We have done x number of weeks of work this month and request that you send a check in x amount.
Thank you.

If payment is not recived within 10 days this matter will be turned over to our atorney for collection, in accordance with the laws of the stae of ******


Or just ask you attorney, he is always willing to help (for a small nominal fee of course)

I personally use

I. M. Aschyster
Law Offices of
W.E. Dickum, and Howe
Reply With Quote
  #4  
Old 10-04-2012, 04:40 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,982
Rep Power: 10
Steve has disabled reputation
Default

Hi Diane, I am sorry about this happening.

Quote:
We generally have month contracts with customers.
Why are you using month to month agreements like this? Why not use annual agreements? Was there a reason behind this decision?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 10-04-2012, 05:24 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 256
Rep Power: 5
shadrach is on a distinguished road
Default

What does contract say?
(If it is a situation where you do the same work every week)
If it is just says $8300/month then I would agree with the customer.
If it says "x" visits per year @ $8300/month then prorate it from those numbers.

If it is a bundle of services (i.e mulch once a year, quarterly fertilizing, weed control) then I would say that you prorate it and tell them what the bill is.


Or you could finish out the month & bill the $8300? You may be able to get away with $3860 (2 weeks divided by 4.3 weeks/month multiplied by $8300/month) - still seems a bit sketchy to me though.

Last edited by shadrach; 10-04-2012 at 05:32 PM.
Reply With Quote
  #6  
Old 10-04-2012, 05:34 PM
dpld dpld is offline
new member
 
Join Date: Jan 2012
Location: nj
Posts: 885
Rep Power: 0
dpld is on a distinguished road
Default

Quote:
Originally Posted by CHEESE2009 View Post
I'm truly sorry to hear that.
It's a frustrating situation to be in!


From what I can see you work on Saturdays(?), and this company owes you for two weeks this month, which would come to $4,150.00 - regardless if there is an additional week.

They are lucky that you haven't charged them more for the additional weeks within previous months.

-

You can tell them that they would have been paying $5,187.50 for June & September, considering they each have 5 Saturdays -

With that said, they will make it so that they owe you even MORE money. Idiots. lol...


i agree and 3 days do not make a week and technically every month has more then 4 weeks so if they want to be that fussy then they owe you more money from all the other months because other then the month of February every month of the year is longer then 4 weeks.

i would send them a revised bill for october with 3 days pro rated off the bill and send them a bill for all the other months with the additional days and thank them for being so honest and bringing that to your attention.

if they then don't see the lunacy in their request then i would refer it to my lawyer because it just seems as if they are pissed because you dropped them and they did not get the last laugh and final say.
Reply With Quote
  #7  
Old 10-04-2012, 06:00 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 256
Rep Power: 5
shadrach is on a distinguished road
Default

I agree with cheese & dlpd in sentiment but that doesn't make it good advice . You can't go back after the fact & try to bill them for more for previous months & the $830 is enough to make it worth them filing in small claims over (costs $90 here). But again, this is assuming it is just a monthly price agreement & the contract does not say anything contradicting that.
Reply With Quote
  #8  
Old 10-04-2012, 08:38 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by Frpdmp7895 View Post
What is the correct way to bill on an uncomplete month?
The correct way to bill for a week is $8300/month x 12 months / 52 weeks = $1915.39 per week. That's $3830.78 for the two weeks in October.

Last edited by mark123; 10-04-2012 at 08:43 PM.
Reply With Quote
  #9  
Old 10-05-2012, 09:37 AM
Frpdmp7895 Frpdmp7895 is offline
Junior Member
 
Join Date: Oct 2012
Posts: 2
Rep Power: 3
Frpdmp7895 is on a distinguished road
Talking Thanks everyone!

Well, this is how I ended responding to this lady:
The way I came up with the total on Invoice no. 3828, in the amount of $4150.00, was in taking our monthly fee and dividing it by the average number of services, per month. Months typically have four service weeks. However, as in October this can vary. We did not charge additional fees for months that required our additional services (ie February, May,and August). We still feel paying us for half of the month is fair. However, fighting the battle is not something we are interested in, so I am sending a revised invoice.

And, here was her response:
We were not aware of how you broke down the services to prorate the charges. No problem we will pay the original invoice.

Yay! I was shocked!
And, in response - we do annual contracts, bill monthly. Sorry if my wording was confusing.
Reply With Quote
  #10  
Old 10-05-2012, 10:22 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

This made my day.

Us: 1
Clients: 0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Billing Question pboy8634 Starting a lawn care business. 7 08-02-2010 06:45 PM
Billing Question ? cleancutlawncare5382 Starting a lawn care business. 8 04-13-2010 01:27 AM
Snow Removal And Flat Rate Billing question Steve Gopher Software Support Archived Question & Answers - Read Only 9 12-22-2005 02:53 PM
Billing Gopher Software Support Archived Question & Answers - Read Only 1 10-08-2005 10:41 PM
Billing Question o-so-n-so Gopher Software Support Archived Question & Answers - Read Only 2 02-17-2004 10:19 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
pros and cons on...
Wolf4dk
Today 12:26 AM
Today 12:26 AM
by Wolf4dk
0 13
Online Estimator
acrajchel
Yesterday 05:58 PM
Yesterday 11:32 PM
by Just for Cuts
2 53
Opinions on truck wrap
Truro
02-28-2015 04:21 PM
Yesterday 11:32 PM
by Chilehead
5 136
My Newborn son
avetslawncare
02-27-2015 01:07 PM
Yesterday 08:13 PM
by SGL1
3 80
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
Yesterday 07:57 PM
by SGL1
14 600
New Website
brian'slawncare
Yesterday 06:35 PM
Yesterday 07:51 PM
by SGL1
1 35
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
Yesterday 04:18 PM
by SGL1
3 306
How to sell annual...
GroPro
02-17-2015 12:31 PM
Yesterday 01:46 PM
by Chilehead
8 588
stubbon people
Bradcook21
02-16-2015 04:25 PM
Yesterday 12:38 PM
by Mr. Mow
42 1,338
rock salt
Bradcook21
02-24-2015 11:17 AM
02-28-2015 08:46 AM
by jrs.landscaping
23 511
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
02-27-2015 08:54 PM
by Bradcook21
5 206
Facebook
element009
03-23-2011 09:36 AM
02-27-2015 11:37 AM
by ExtremeLawncareServices
52 11,828
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
02-26-2015 03:43 PM
by Mr. Mow
15 1,760
viking cyclon.
uppercut
01-29-2015 09:12 PM
02-26-2015 02:54 PM
by Steve
5 520
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 01:06 AM
02-26-2015 02:41 PM
by Steve
1 124
Another website update
Chilehead
02-26-2015 11:24 AM
02-26-2015 12:46 PM
by Just for Cuts
3 118
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
02-26-2015 02:44 AM
by ExtremeLawncareServices
5 727
New Lawn Care Service...
rlclawncare123
02-26-2015 12:49 AM
02-26-2015 02:24 AM
by ExtremeLawncareServices
1 132
Finally!
SGL1
02-22-2015 09:46 PM
02-25-2015 10:15 PM
by SGL1
13 470
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,809
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 247
Irrigation...
charlieallen
02-24-2015 01:16 PM
02-25-2015 02:58 PM
by Steve
6 242
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
02-25-2015 12:46 AM
by SC93
33 2,845
honest opinion please
uppercut
02-17-2015 02:30 AM
02-24-2015 07:12 PM
by homey
10 668
2nd year advice anyone
Bradcook21
02-18-2015 07:00 PM
02-24-2015 05:15 PM
by Bradcook21
14 652
need help
lawnexpers115
02-23-2015 05:36 PM
02-24-2015 02:49 PM
by Steve
3 283
Hello People
nativikee
02-23-2015 07:17 PM
02-24-2015 02:43 PM
by Steve
4 280
New member
qua ke zik 001
02-23-2015 11:24 AM
02-23-2015 03:40 PM
by Steve
1 239
New Video
Sprinkler Buddy
02-22-2015 09:18 PM
02-23-2015 03:19 PM
by Sprinkler Buddy
2 265
need help with SCAG...
apmAkron
02-23-2015 09:14 AM
02-23-2015 01:57 PM
by apmAkron
3 262
which degrees would be...
BLAZIER-1991
02-20-2015 04:46 PM
02-23-2015 01:47 PM
by Steve
9 426
Trouble logging in
avetslawncare
02-21-2015 02:06 PM
02-23-2015 01:44 PM
by Steve
1 576
John Deere Quik Track...
acrajchel
02-20-2015 03:12 PM
02-23-2015 01:40 PM
by Steve
1 294
Trimming and...
joshlawncare
02-15-2015 02:04 PM
02-22-2015 09:48 PM
by SGL1
5 628
where can i post this
zippy-phil
02-17-2015 07:58 PM
02-20-2015 02:02 PM
by Steve
7 513
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
02-19-2015 04:43 PM
by ExtremeLawncareServices
29 2,675
Thumbs up or down?
lawnman1959
02-18-2015 11:40 AM
02-19-2015 01:22 PM
by Chilehead
3 427
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
02-19-2015 12:34 PM
by Steve
11 5,221
Say Hello !!!
Steve
03-19-2007 12:18 PM
02-19-2015 12:31 PM
by Steve
1,215 372,235
How to obtain more...
winkie61
02-17-2015 08:31 AM
02-19-2015 12:29 PM
by Steve
3 539
Mowing 2 acres
Bradcook21
01-05-2015 03:13 PM
02-19-2015 12:23 PM
by Steve
16 1,485
FREE Custom Website...
breadcrumb
01-31-2015 10:58 PM
02-18-2015 01:32 PM
by Steve
5 1,130
Taking a step back
Billy Goat
02-16-2015 07:37 AM
02-18-2015 01:17 PM
by Chilehead
9 608
Employees
stevej
02-17-2015 05:25 PM
02-18-2015 12:47 PM
by Mr. Mow
1 416
Landscapers from hell!!
Chilehead
01-29-2015 03:55 PM
02-17-2015 07:48 PM
by ExtremeLawncareServices
9 1,033
Cannot access your Itune...
winkie61
02-17-2015 10:00 AM
02-17-2015 03:26 PM
by Steve
1 366
Advertising on internet...
Sprinkler Buddy
02-13-2015 01:22 PM
02-17-2015 01:00 PM
by Steve
9 689
new to this forum
NIP'N'TUK
02-14-2015 07:54 PM
02-16-2015 10:03 PM
by Steve
2 507
Advice on bidding 20...
sleepydunn
02-15-2015 07:38 PM
02-16-2015 09:59 PM
by Steve
4 628
New to me mower
xandrew245x
04-27-2014 08:02 PM
02-16-2015 09:48 PM
by Steve
8 1,409
» Popular Tags
2wd 4x4 ad landscaping aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter bush contract help deliquentaccounts demonstration design ditches door hangers employee problems estimate facebook foreman four wheel drive google gopherhaul gravely growing a lawn care business how to jobs john deere quik trac landscape services lawn lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mulch new mower per hour service podcast pricing pto secrets to landscaping seo shell shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro toro grand stand tractor auger trailer trailer mate pro up sell employee web design website design winterization wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:45 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:45 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy