Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > Lawn Maintenance / Lawn Renovation

Lawn Maintenance / Lawn Renovation
A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!

the right thing to do.


Lawn Maintenance / Lawn Renovation

A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!
Reply
 
Thread Tools Search this Thread
  #11  
Old 09-16-2012, 08:56 PM
Grass Doctor Grass Doctor is offline
Senior Member
 
Join Date: Apr 2012
Location: san antonio tx
Posts: 407
Rep Power: 4
Grass Doctor is on a distinguished road
Default

Quote:
Originally Posted by avetslawncare View Post
That is possibly one of the dumbest things I have ever heard. First off, your spelling and grammar are so awful, I had trouble reading and understanding what you were talking about.

Why not pull the weeds? Spend the extra couple of minutes. This could make your clients yard look better and you could potentially gain more customers. You may want to consider adding "spraying beds", once a month into the contract....your yards will look better, your customers will be happier and it is another service you can make a few bucks off.

I do not like the idea of a "cancellation fee".....If you provide a good service, you shouldn't have to worry about people canceling.

sorry for your inconvenience of the awful spelling English. english its not my first language and i dint when to school in the states. i try doing my best but i always have some problems getting my verbs together i did when to university in my old country Honduras. but what really surprise me its that i am new to this biz going in to my second year and i already figure out that there is a good amount of clientele out there that will appreciate the good work, and a service that meet their necessities but there is a certain part of the clientele that are cheap, and have nothing better to do than **** with their lawn monkey cause they believe that they can do it their self and feel pain when they pay you. my contracts are year round even if i don't have to mow in winter and believe people love it and my cancellation fee its design to discourage cheap and pain in the assssssssss clientele. if u use commonsense you will get what im trying to write even if i miss spell.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 09-16-2012, 09:03 PM
Grass Doctor Grass Doctor is offline
Senior Member
 
Join Date: Apr 2012
Location: san antonio tx
Posts: 407
Rep Power: 4
Grass Doctor is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Sprinkler Buddy View Post
Could you not have sprayed the grass coming into the beds, making the customer happy and making it easy to maintain. Or is there to many flowers,etc.. and has to be done by hand?

Bermuda grass is impossible to pull by hand!

i am not big in weed killers since i am more focus in the organic side. so there is very little room to use as organic grass killer most of what i use is selective herbicide and he have some little English grass so if i use any other than weed selective herbicide will kill the other stuff.

i offer the solution to guy for penny's and he dint want to take it.
Reply With Quote
  #13  
Old 09-16-2012, 09:45 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 261
Rep Power: 6
shadrach is on a distinguished road
Default

Quote:
Originally Posted by Grass Doctor View Post
i get what u saying but i did not do this planter and i charge 5.00, 7.50 or whatever for taking care of nice planter if the planter is really bad full of weeds i will tell the client that he will need a initial clean up,for me to start taking care of the desire flower bed. i have landscaping biz not a lawn maintenace, so lawn maintenance its just about number games to keep me busy between (patio construction, landscape design etc) you will be surprise of how little 5.00 can do when u multiplied that times 50 x 12 months in the year, i really dont agree on not charging properly, this hand weed pulling its design to work on clean flower beds that just need minimal weed pulling(crabgrass, dandelion, dollar weed, clover not grass). i do agree on being more specific in my contracts thank u.
Some sort of rewording to cover "excessive growth" so you are not stuck with the $5. There is no incentive for him to have you fix the bed properly, the $5 a month is cheaper. Bermuda grass is a pain to keep out of beds & even if you take care of it, it eventually comes back - that is what I was referring to on the charging properly part. The guy sounds like a pain in the a$$ - if it was not this, it would have been something else later (wording made it easier for him though)
Reply With Quote
  #14  
Old 09-16-2012, 10:03 PM
Grass Doctor Grass Doctor is offline
Senior Member
 
Join Date: Apr 2012
Location: san antonio tx
Posts: 407
Rep Power: 4
Grass Doctor is on a distinguished road
Default

Quote:
Originally Posted by shadrach View Post
Some sort of rewording to cover "excessive growth" so you are not stuck with the $5. There is no incentive for him to have you fix the bed properly, the $5 a month is cheaper. Bermuda grass is a pain to keep out of beds & even if you take care of it, it eventually comes back - that is what I was referring to on the charging properly part. The guy sounds like a pain in the a$$ - if it was not this, it would have been something else later (wording made it easier for him though)
aaah that's why i stop doing it, trying to push it him to do the flower bed right but no he happily stop paying the 5.00 bucks i then he call me after 2 months of not cleaning the ****tt and ask me when i was going to do it okay . he was in my black book any way.
Reply With Quote
  #15  
Old 09-16-2012, 10:34 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 261
Rep Power: 6
shadrach is on a distinguished road
Default

Quote:
Originally Posted by Grass Doctor View Post
he happily stop paying the 5.00 bucks
Misunderstood that part from the original post.
Reply With Quote
  #16  
Old 09-17-2012, 12:51 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,821
Rep Power: 10
Steve has disabled reputation
Default

Quote:
he was in my black book any way.
I am guessing what you mean is this customer was already a problem? And this was the last issue that finally ended for you and him?

Were you looking to get rid of this customer anyway or are you interested in still salvaging the relationship?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #17  
Old 09-17-2012, 05:12 PM
avetslawncare's Avatar
avetslawncare avetslawncare is offline
Senior Member
 
Join Date: Apr 2011
Posts: 252
Rep Power: 5
avetslawncare is on a distinguished road
Default

If English is your second language, I apologize. For all those other people out there with grammar issues....spell check. The reason I say this is because I cannot tell you the number of customers that I pick up from Craigslist.....simply because they say they can tell I put some time into my "ad" and have a better understanding of what they will be getting for their money.
Reply With Quote
  #18  
Old 09-17-2012, 09:06 PM
Grass Doctor Grass Doctor is offline
Senior Member
 
Join Date: Apr 2012
Location: san antonio tx
Posts: 407
Rep Power: 4
Grass Doctor is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
I am guessing what you mean is this customer was already a problem? And this was the last issue that finally ended for you and him?

Were you looking to get rid of this customer anyway or are you interested in still salvaging the relationship?
yeah he was the bad apple in my basket.
Reply With Quote
  #19  
Old 09-18-2012, 12:30 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,821
Rep Power: 10
Steve has disabled reputation
Default

Well I guess sometimes, we can only take so much from a problem customer and if we have too many problems with them, it's just better to move on.

Do you think you would have handled this situation differently if you wanted to keep the customer?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #20  
Old 09-19-2012, 03:50 AM
Grass Doctor Grass Doctor is offline
Senior Member
 
Join Date: Apr 2012
Location: san antonio tx
Posts: 407
Rep Power: 4
Grass Doctor is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Well I guess sometimes, we can only take so much from a problem customer and if we have too many problems with them, it's just better to move on.

Do you think you would have handled this situation differently if you wanted to keep the customer?
i sure could, but this guy men what a pain in the a$$ he call me monday demanding me to go and drop the 40 bucks i owned him i said i will see the contract but most likely u owned me 25 cancellation fee.

OMG he starts going on, i just said ill call u latter. yesterday he call me again txt me i finally answer: yes u going to own me 25.00 Noooo again ok thats all i have to said bye. he txt me that he was going to sue me etc.

i txt him go ahead and sue me please so that way, u end paying me for September, October , and November plus the cancellation fee i was going to give you a favor by returning ur 15.00 but now i wont give you nothing since i have a conversation recorded that, u said just dont come no more before mowing day and u verbaly avoided the contract.


4 hour later he txt me its ok, u are funny dude what comes around goes around.

i just txt him back: for sure it will, good luck then.

now i wont even give him his 15.00 back.

i have a feeling he will be calling me for a long time.

Last edited by Grass Doctor; 09-19-2012 at 03:55 AM.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Worst thing ever.... CHEESE2009 General Talk 10 09-18-2012 01:15 AM
i Have Two thing atylawncare General Talk 2 05-19-2011 05:05 AM
FYI for people trying to do the right thing... cwt2112 Starting a lawn care business. 10 10-29-2010 12:59 AM
What is the best thing to be doing now? Watkins_Landscaping Community Assistance 1 10-15-2010 08:04 PM
No such thing as over-exposure Steve General Business Discussions 0 03-31-2008 11:49 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
back surgery
Bradcook21
01-28-2016 08:51 PM
Today 02:04 PM
by Bradcook21
16 398
Help Spread the word...
Sprinkler Buddy
12-02-2015 08:41 AM
Today 08:19 AM
by Sprinkler Buddy
19 1,306
Howdy Yall !!!
B&C
Yesterday 10:06 AM
Today 01:05 AM
by Steve
1 32
hello
2menandmowers
Yesterday 07:32 AM
Today 12:53 AM
by Steve
1 31
Best two stroke oil
Greg_TopYardServices
02-08-2016 07:53 PM
Today 12:51 AM
by Steve
8 127
Hello everyone!!!
1newkirk05
02-09-2016 03:16 PM
Yesterday 04:05 PM
by jrs.landscaping
7 129
Tine Rake Detaching vs...
wigglesworth
02-09-2016 05:32 PM
02-09-2016 07:43 PM
by Steve
1 49
Finding open bids?!?
C&DPropertyManagement
02-07-2016 01:48 AM
02-09-2016 07:11 PM
by Steve
3 122
hello all
romanlandscape
01-29-2016 03:46 PM
02-07-2016 10:20 AM
by Bradcook21
6 226
Lawn Care Book Ranked #1
Steve
02-06-2016 12:36 AM
02-06-2016 12:36 AM
by Steve
0 108
Hi
Sellers Lawn Care
02-02-2016 01:48 PM
02-05-2016 08:03 AM
by Sellers Lawn Care
4 174
Collecting payments from...
Niagara Mowing
02-03-2016 05:21 PM
02-05-2016 08:00 AM
by Niagara Mowing
7 230
SMS assist? The good,...
jcurr33
01-27-2016 10:24 PM
02-04-2016 11:53 PM
by Steve
5 260
I need some help...
Anise
02-04-2016 01:39 PM
02-04-2016 11:51 PM
by Steve
3 136
Customers dodging the...
Rocky
11-06-2015 06:22 AM
02-04-2016 03:41 AM
by C&DPropertyManagement
7 1,509
Offering a "Trial"...
wybut076
02-01-2016 06:27 PM
02-03-2016 08:26 PM
by Just for Cuts
7 259
Iowa Caucus Predictions?
Steve
02-01-2016 06:31 PM
02-03-2016 12:40 AM
by Steve
1 115
Laying White River Rock
DiamondLawnCare
02-01-2016 08:27 PM
02-03-2016 12:17 AM
by Steve
1 137
Networking for a...
jcurr33
01-30-2016 09:26 PM
02-01-2016 06:27 PM
by Steve
4 213
Customer giving a 1099?
apmAkron
01-27-2016 07:22 PM
01-31-2016 08:55 PM
by Chilehead
6 273
happy to be here
redrobin
01-29-2016 10:45 AM
01-31-2016 08:44 PM
by Steve
1 149
Thought's on an "E-Z...
jcurr33
01-27-2016 10:48 PM
01-31-2016 08:38 PM
by Steve
4 245
Changes
Knaubone
01-30-2016 10:56 PM
01-31-2016 08:31 PM
by Steve
1 137
Thoughts on this Exmark...
googus
01-28-2016 04:24 PM
01-28-2016 08:09 PM
by Chilehead
1 160
1st year in
jcurr33
10-18-2015 05:07 PM
01-28-2016 07:49 PM
by Chilehead
6 4,153
Need opinion on zero...
Mr. Mow
01-24-2016 05:42 PM
01-28-2016 07:41 PM
by Chilehead
10 375
Opinion on liquid vs...
Bradcook21
01-25-2016 02:03 PM
01-28-2016 07:38 PM
by Chilehead
9 319
Finding property size
Gageslawncare
01-25-2016 11:08 AM
01-28-2016 12:05 PM
by Gageslawncare
10 334
Tiger TG 2661 Commercial...
lawnman1959
01-25-2016 08:12 PM
01-27-2016 07:57 PM
by Just for Cuts
5 259
Spouse as a dependent?
Steve
01-26-2016 01:51 AM
01-27-2016 10:44 AM
by Chilehead
3 214
Hello All
C&DPropertyManagement
01-23-2016 12:21 PM
01-26-2016 01:24 AM
by Steve
1 188
Credit Cards - What's in...
Shark1611
06-16-2015 04:04 PM
01-23-2016 03:43 PM
by C&DPropertyManagement
17 7,699
Start My Own Business?
mowandblow1980
01-12-2016 08:43 PM
01-19-2016 07:00 PM
by Steve
12 659
State of the nation 2016.
Steve
01-12-2016 12:05 AM
01-19-2016 06:57 PM
by Steve
6 398
little help? first big...
Brian3137
12-31-2015 12:39 PM
01-19-2016 06:54 PM
by Steve
23 1,106
Hi everybody...
Greg_TopYardServices
01-14-2016 08:10 AM
01-19-2016 02:47 PM
by SC93
12 468
What's your next...
Steve
05-15-2015 12:54 PM
01-17-2016 08:48 PM
by Homeland unlimited
25 7,938
Plow controller problems
scaypa
01-12-2016 05:49 PM
01-16-2016 10:46 AM
by scaypa
4 304
Say Hello !!!
Steve
03-19-2007 12:18 PM
01-15-2016 07:23 PM
by tannerduncan
1,244 428,192
Pricing issue
Mr. Mow
07-07-2015 07:15 AM
01-15-2016 11:20 AM
by djlandscaping06
23 5,434
New College Course
Dr. D
01-14-2016 01:45 PM
01-14-2016 05:35 PM
by Steve
1 223
Yelp
Shark1611
01-13-2016 10:00 AM
01-14-2016 05:32 PM
by Steve
4 278
New to the forum from...
Doug Green
01-12-2016 12:23 PM
01-14-2016 08:34 AM
by Doug Green
2 263
Facebook advertising
Just for Cuts
12-13-2015 08:49 AM
01-13-2016 10:20 PM
by Just for Cuts
12 948
Choosing local business
Doug Green
01-12-2016 12:29 PM
01-13-2016 06:12 PM
by Steve
2 426
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:44 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:44 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy