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Lawn Maintenance / Lawn Renovation
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Lawn Maintenance / Lawn Renovation

A great way to talk about all things lawn care related. Grass, turf, shrubs, trees, aeration, fertilization, reseeding, hydro-seeding, mowing, grub control, chemicals and pesticides. Ask questions, give answers. Grow!
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  #11  
Old 09-16-2012, 07:56 PM
Grass Doctor Grass Doctor is offline
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Quote:
Originally Posted by avetslawncare View Post
That is possibly one of the dumbest things I have ever heard. First off, your spelling and grammar are so awful, I had trouble reading and understanding what you were talking about.

Why not pull the weeds? Spend the extra couple of minutes. This could make your clients yard look better and you could potentially gain more customers. You may want to consider adding "spraying beds", once a month into the contract....your yards will look better, your customers will be happier and it is another service you can make a few bucks off.

I do not like the idea of a "cancellation fee".....If you provide a good service, you shouldn't have to worry about people canceling.

sorry for your inconvenience of the awful spelling English. english its not my first language and i dint when to school in the states. i try doing my best but i always have some problems getting my verbs together i did when to university in my old country Honduras. but what really surprise me its that i am new to this biz going in to my second year and i already figure out that there is a good amount of clientele out there that will appreciate the good work, and a service that meet their necessities but there is a certain part of the clientele that are cheap, and have nothing better to do than **** with their lawn monkey cause they believe that they can do it their self and feel pain when they pay you. my contracts are year round even if i don't have to mow in winter and believe people love it and my cancellation fee its design to discourage cheap and pain in the assssssssss clientele. if u use commonsense you will get what im trying to write even if i miss spell.
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  #12  
Old 09-16-2012, 08:03 PM
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Quote:
Originally Posted by Sprinkler Buddy View Post
Could you not have sprayed the grass coming into the beds, making the customer happy and making it easy to maintain. Or is there to many flowers,etc.. and has to be done by hand?

Bermuda grass is impossible to pull by hand!

i am not big in weed killers since i am more focus in the organic side. so there is very little room to use as organic grass killer most of what i use is selective herbicide and he have some little English grass so if i use any other than weed selective herbicide will kill the other stuff.

i offer the solution to guy for penny's and he dint want to take it.
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  #13  
Old 09-16-2012, 08:45 PM
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Originally Posted by Grass Doctor View Post
i get what u saying but i did not do this planter and i charge 5.00, 7.50 or whatever for taking care of nice planter if the planter is really bad full of weeds i will tell the client that he will need a initial clean up,for me to start taking care of the desire flower bed. i have landscaping biz not a lawn maintenace, so lawn maintenance its just about number games to keep me busy between (patio construction, landscape design etc) you will be surprise of how little 5.00 can do when u multiplied that times 50 x 12 months in the year, i really dont agree on not charging properly, this hand weed pulling its design to work on clean flower beds that just need minimal weed pulling(crabgrass, dandelion, dollar weed, clover not grass). i do agree on being more specific in my contracts thank u.
Some sort of rewording to cover "excessive growth" so you are not stuck with the $5. There is no incentive for him to have you fix the bed properly, the $5 a month is cheaper. Bermuda grass is a pain to keep out of beds & even if you take care of it, it eventually comes back - that is what I was referring to on the charging properly part. The guy sounds like a pain in the a$$ - if it was not this, it would have been something else later (wording made it easier for him though)
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Old 09-16-2012, 09:03 PM
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Originally Posted by shadrach View Post
Some sort of rewording to cover "excessive growth" so you are not stuck with the $5. There is no incentive for him to have you fix the bed properly, the $5 a month is cheaper. Bermuda grass is a pain to keep out of beds & even if you take care of it, it eventually comes back - that is what I was referring to on the charging properly part. The guy sounds like a pain in the a$$ - if it was not this, it would have been something else later (wording made it easier for him though)
aaah that's why i stop doing it, trying to push it him to do the flower bed right but no he happily stop paying the 5.00 bucks i then he call me after 2 months of not cleaning the ****tt and ask me when i was going to do it okay . he was in my black book any way.
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  #15  
Old 09-16-2012, 09:34 PM
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he happily stop paying the 5.00 bucks
Misunderstood that part from the original post.
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Old 09-17-2012, 11:51 AM
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he was in my black book any way.
I am guessing what you mean is this customer was already a problem? And this was the last issue that finally ended for you and him?

Were you looking to get rid of this customer anyway or are you interested in still salvaging the relationship?
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  #17  
Old 09-17-2012, 04:12 PM
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If English is your second language, I apologize. For all those other people out there with grammar issues....spell check. The reason I say this is because I cannot tell you the number of customers that I pick up from Craigslist.....simply because they say they can tell I put some time into my "ad" and have a better understanding of what they will be getting for their money.
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  #18  
Old 09-17-2012, 08:06 PM
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Originally Posted by Steve View Post
I am guessing what you mean is this customer was already a problem? And this was the last issue that finally ended for you and him?

Were you looking to get rid of this customer anyway or are you interested in still salvaging the relationship?
yeah he was the bad apple in my basket.
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  #19  
Old 09-18-2012, 11:30 AM
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Well I guess sometimes, we can only take so much from a problem customer and if we have too many problems with them, it's just better to move on.

Do you think you would have handled this situation differently if you wanted to keep the customer?
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  #20  
Old 09-19-2012, 02:50 AM
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Originally Posted by Steve View Post
Well I guess sometimes, we can only take so much from a problem customer and if we have too many problems with them, it's just better to move on.

Do you think you would have handled this situation differently if you wanted to keep the customer?
i sure could, but this guy men what a pain in the a$$ he call me monday demanding me to go and drop the 40 bucks i owned him i said i will see the contract but most likely u owned me 25 cancellation fee.

OMG he starts going on, i just said ill call u latter. yesterday he call me again txt me i finally answer: yes u going to own me 25.00 Noooo again ok thats all i have to said bye. he txt me that he was going to sue me etc.

i txt him go ahead and sue me please so that way, u end paying me for September, October , and November plus the cancellation fee i was going to give you a favor by returning ur 15.00 but now i wont give you nothing since i have a conversation recorded that, u said just dont come no more before mowing day and u verbaly avoided the contract.


4 hour later he txt me its ok, u are funny dude what comes around goes around.

i just txt him back: for sure it will, good luck then.

now i wont even give him his 15.00 back.

i have a feeling he will be calling me for a long time.

Last edited by Grass Doctor; 09-19-2012 at 02:55 AM.
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