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Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

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Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
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  #11  
Old 09-03-2012, 04:02 PM
AkersLawn AkersLawn is offline
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Scott, I love your post dated checks. That is surely the way to go, I'm finally finding out. Next year will be different, I'd rather have my headache be more along the lines of... gosh i'm so overloaded with work.... than.... well I have money, sort of, like when i get paid ....
Im able to take credit/debit cards, and of course checks and cash. Next year it will be post dated check, prepaid with a card, or at the time of service, with no revisit until I get paid. Also, I will absolutely not under any circumstances drop the damn tailgate for less than 25$.
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  #12  
Old 09-03-2012, 04:15 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
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Quote:
Originally Posted by AkersLawn View Post
Scott, I love your post dated checks. That is surely the way to go, I'm finally finding out. Next year will be different, I'd rather have my headache be more along the lines of... gosh i'm so overloaded with work.... than.... well I have money, sort of, like when i get paid ....
Im able to take credit/debit cards, and of course checks and cash. Next year it will be post dated check, prepaid with a card, or at the time of service, with no revisit until I get paid. Also, I will absolutely not under any circumstances drop the damn tailgate for less than 25$.
I been burned by debit, paypal, and checks. All 3 options allow chargebacks/stop payments. I wont be surprised the day someone hands me monopoly money.
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Old 09-03-2012, 04:29 PM
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Quote:
Originally Posted by SECTLANDSCAPING View Post
I been burned by debit, paypal, and checks. All 3 options allow chargebacks/stop payments. I wont be surprised the day someone hands me monopoly money.

my sentiments exactly, there is no substitute for having a signed contract with every detail spelled out.
this way you have all your bases covered in the event you need to get judge wapner involved.
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  #14  
Old 09-03-2012, 07:19 PM
AkersLawn AkersLawn is offline
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Quote:
Originally Posted by SECTLANDSCAPING View Post
I been burned by debit, paypal, and checks. All 3 options allow chargebacks/stop payments. I wont be surprised the day someone hands me monopoly money.
Yes i've found that the only way to take plastic is to charge it every time. The thing that gets me the most is people looking at me like im some sort of A-Hole for requesting payment at or before the time of service. I've gotten good at this ....
Client:
So how do i know you will do the work?
Al: Well if you are concerned you can pay at the time of service
Client: I'd be more comfortable billed at the end of the month
Al: What are you eating for dinner tonight?
Client : ..... Uh.... Rocky mtn Oysters ... why?
Al: When you bought those Oysters, did you tell walmart you'd like to be billed monthly or when you picked up your groceries, did you pay then?

Never Fails.
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  #15  
Old 09-03-2012, 07:32 PM
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CHEESE2009 CHEESE2009 is offline
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Quote:
Originally Posted by AkersLawn View Post
Al: When you bought those Oysters, did you tell walmart


Walmart has Oysters?! :O <3
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Old 09-04-2012, 09:10 AM
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Wow...eating bull balls...nice
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Old 09-04-2012, 09:41 AM
lonestarlawn lonestarlawn is offline
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Originally Posted by CHEESE2009 View Post
Everyone should utilize post-dated cheques, it's so simple!!!!!
Thats how I'd like to have things running. How do you sell this to new customers? I can't get anyone to pay for more than 1 mow at a time.
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  #18  
Old 09-05-2012, 12:24 AM
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CHEESE2009 CHEESE2009 is offline
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Quote:
Originally Posted by lonestarlawn View Post
Thats how I'd like to have things running. How do you sell this to new customers? I can't get anyone to pay for more than 1 mow at a time.

With speaking to several other people on the forum and out of my city, I have to say that it highly depends on your area.

In my area, it's completely normal for businesses like ours to charge clients for the full season, regardless if we miss a few visits (grass stops growing, etc) we'll still get paid.

I have a feeling it has to deal with the pricing. In my city, our service is 40% less expensive then anywhere else in the world, so I suppose we wouldn't settle for 'pay-per-visit' lawn maintenance.

The majority of you would probably have to quadruple your clientele in order to make what you are making today financially, just in my area.

-

Another example would be snow removal, this is where WE usually have the advantage over most people.

A lot of people (not from my city) charge per job during the winter, this lacks in consistency, $$$. In my city, we charge for the entire season, regardless of how much it snows.

The problem is, the more it snows, the more money WE lose vs the more it snows, the more money YOU make. Both are good and bad, depending on the winter.

Our chances of making more money is greater, but so is our chances of losing it all. lol... Winter is a gamble.
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  #19  
Old 09-05-2012, 06:53 PM
AkersLawn AkersLawn is offline
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Originally Posted by CHEESE2009 View Post
Walmart has Oysters?! :O <3
Hahaha Hell if i know, just trying to make a point !

I wonder how most companies in my area charge, for the season or per visit. I have a hard time getting people to pay me in advance, and it seems more of a trust issue than anything. And snow removal too, I have a large snow removal account. Im hired by a large maintenance company that does thousands and thousands of various corporate stores nationwide, and they pay for the season. However, all the commercial bids I've sent around and all the companies where im trying to get my foot in the door, want either a Per-Push, or an hourly rate.
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  #20  
Old 09-07-2012, 10:30 AM
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I think it's worth a shot to try and bring into your area.

Giving the clients the choice as to when they should require your service is a bad idea.

Your contract should have something like:

Lawn Maintenance
3x $xxx.xx : May 1, 2013 and Jul 1, 2013 and Sep 1, 2013

Checks must be accompanied with a copy of your signed contract and made payable to: «COMPANY NAME»

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Last edited by CHEESE2009; 09-07-2012 at 10:39 AM.
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