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  #11  
Old 07-29-2012, 12:24 PM
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Quote:
Originally Posted by CS-LawnService View Post
Its great when people acknowledge you doing a good job.First of the month when the checks started comming in .I had 2 checks with notes in them telling me how happy they were with there lawns .

Makes it all worth wild I think
I missed a cut on a customers yard, so I dicounted the monthy bill. I was hopeing that they would not be pissed. I got the check in the mail with a post it note....................I paid the regular amount, really didnt notice a missed service. Really happy with the way the yard looks, use the 'extra' to help pay for the new mower-signiture

Now THATS a nice customer
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  #12  
Old 07-29-2012, 01:30 PM
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Oh yeah, well.. my customers give me a baggy with an assortment of broken cookies.. sometimes.

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Old 07-29-2012, 02:11 PM
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Hedge, your right. it's always the people that you least expect it from. This little old lady that i do work for always tips me no matter what i do. She's got the tiniest lawn i do and is always talking about "just being able to make it by". She never complains about pricing and always tips. Super appreciative of what i do for her and i'm appreciative for her business.
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Old 07-29-2012, 02:58 PM
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When one of my customers slips me a $50 or something like that I'll do something extra like whack the weeds out of the sidewalk cracks. Seems to increase the frequency of the tips.
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Old 07-29-2012, 03:24 PM
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Quote:
Originally Posted by Lopes Lawn Care View Post
Hedge, your right. it's always the people that you least expect it from. This little old lady that i do work for always tips me no matter what i do. She's got the tiniest lawn i do and is always talking about "just being able to make it by". She never complains about pricing and always tips. Super appreciative of what i do for her and i'm appreciative for her business.
I have a little old lady in her nineties who tips me one dollar over the price of the cut. It's kinda funny.
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