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Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

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Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
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Old 07-21-2012, 09:56 PM
LawnBoy0311 LawnBoy0311 is offline
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So today it was raining pretty bad. I decided to take the time and go hand out flyers. I hit a couple neighborhoods with big houses. I rode down the street putting the flyers in the newspaper boxes, and noticed a flyer from another lawn company. I decided (after taking a glimpse around to make sure no one was looking) to take it out and read it. The flyer was begging for business, not to mention the spelling errors on it! So as I continued in my journey, I proceeded to pull out all of his flyers and replace them with mine. Anyone else do some dirty tactics? This should be interesting because you all know you have at one point!
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Old 07-21-2012, 10:12 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
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no but I been on the receiving end.

I started getting a bunch of calls from some guy asking for a estimate. I googled his number and saw that he was a competitor. So I ignored him. Then he kept calling and texting. So I picked up and he was on some bull**** about someone stole his yard signs. I was like ok thats nice. He mentioned a display that I had set up in a local bank. A few days later I checked on it and about 500 cards, card holders, and 100 or so flyers were all gone. I then drove around hoping to see a sign from this *** but never did.
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Old 07-21-2012, 10:14 PM
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I don't think so!!! You know that's a felony?

That shows very bad character on your part in my opinion.

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Old 07-21-2012, 10:17 PM
Willco Willco is offline
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I am no legal expert, but that borders on theft in my opinion. Why didn't you just put your with his. If he had spelling errors etc, which one would be more appealing to the customer. I do postcards myself, so have no way of knowing if another company is there or not. Are you going to have the same ethics when you are dealing with your customers?
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Old 07-21-2012, 10:27 PM
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I don't get it why would you think that helps you. Most people call more than one business to get prices.
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Old 07-21-2012, 10:27 PM
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Its not illegal although it is a bit shady. I pick up fliers only from one company if I see them.. they scare old ladies into doing tree removals.. overcharge them... and sub the work to the lowest bidder.. I would rip their fliers off any day but leave everyone else alone.
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Old 07-21-2012, 10:28 PM
LawnBoy0311 LawnBoy0311 is offline
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Tough crowd! Its not a felony, only if its in the mailbox and I were to open it. But I heard you can put things on the mailbox?? No idea if thats true or not. As for ethics with customers, my referrals speak for themselves. I treat all my customers the same. I just signed a nice deal with a multi million dollar house, and gave him a price just like any other quote. He called me to thank me, saying that he liked the price. I'm not one to think "well, the house is worth a crap ton of money, so I'll charge the poor sucker more since I know he's rich". Not my style. BUT, when it comes to advertising, I'll do what it takes.
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Old 07-21-2012, 10:29 PM
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SECT- what happened to you is just wrong!!!
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Old 07-21-2012, 10:51 PM
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The man you took the flyers from... well he is now saying...
That is just wrong. He will also have a story to tell. You robbed him of his efforts and his expense of printing and distributing the flyers. Sorry, but that is just WRONG..
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Old 07-21-2012, 10:55 PM
SECTLANDSCAPING SECTLANDSCAPING is offline
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On the mailbox thing is iffy too. I have a client that was leaving the check in the paper box. I found the check leaning against the mailbox post, in the yard a few times, and at the door. The mailman was doing this she didnt even get the paper. So I would be a little worried that the mailman would just chuck them when he came by.
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