Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

So annoying lol


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #11  
Old 06-11-2012, 09:44 PM
bluebird bluebird is offline
Member
 
Join Date: Mar 2012
Posts: 45
Rep Power: 4
bluebird is on a distinguished road
Default suck it up whiner

Suck it up cupcake!
**** dude those arent problems worth writing about.
be happy youve got the customer and move on.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 06-12-2012, 08:17 AM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by bluebird View Post
Suck it up cupcake!
**** dude those arent problems worth writing about.
be happy youve got the customer and move on.
Oh, it's good to know that they aren't problems worth writing about.

Thank you for your insight.

But really, if you haven't noticed, I always write about what's going on, regardless if it is or isn't a common problem for people on this forum.

-

Just to assist you, I can redirect the posters from my thread to yours, where you talk about your stolen mower. I guess the best thing you can do it suck it up, because we can't help you get your mower back, but we will do our best to understand the situation and humor you

Everyone check here bluebirds thread.


I hope my point has been made.




<3

Last edited by CHEESE2009; 06-12-2012 at 08:20 AM. Reason: added some love <3
Reply With Quote
  #13  
Old 06-12-2012, 08:57 AM
bluebird bluebird is offline
Member
 
Join Date: Mar 2012
Posts: 45
Rep Power: 4
bluebird is on a distinguished road
Default

just sayin atmo.
Thank you for your insight.
these chigger bites suck too .
Reply With Quote
  #14  
Old 06-12-2012, 02:55 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,246
Rep Power: 10
Steve has disabled reputation
Default

Each person will be annoyed by different things and also have a different tolerance level for annoyances.

I bet there are a lot of forum members that read this and get something positive out of it knowing that somewhere, someone else is annoyed by their customers too and they aren't the only ones.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #15  
Old 06-12-2012, 10:11 PM
jrayb39667's Avatar
jrayb39667 jrayb39667 is offline
Senior Member
 
Join Date: Apr 2012
Location: Deep South MS
Posts: 121
Rep Power: 4
jrayb39667 is on a distinguished road
Default

I love reading Cheese's posts. I think all of us have at least one annoying arse customer. I have this one guy. I cut his & his sisters yard. Hers is about 5 miles away from his. If I go cut his first he rides all over the yard in his truck stopping me and saying get in i wanna show you something, i say nah i'll just walk to where you're going but he insists that i ride with him...... so we'll ride like 50' and he shows me a stinking hole I need to watch out for... so we go back to my mower and if i'm lucky he'll only stop me 2 or 3 times. We cut his sisters yard right after his... Guess what... he follows us there and rides all over her yard too doing the SAME EXACT thing he does at his yard.... I learned after the 2nd time of cutting their yards to go cut his sisters first then cut his. We cut his yard today and he never left the porch!!! I asked him if he was feeling well and he said he was fine. The only reason I keep him is because he is an elderly, handicapped man and is super nice.

Last edited by jrayb39667; 06-12-2012 at 10:13 PM.
Reply With Quote
  #16  
Old 06-12-2012, 10:41 PM
Island Lawn Care Island Lawn Care is offline
Junior Member
 
Join Date: Apr 2012
Posts: 21
Rep Power: 3
Island Lawn Care is on a distinguished road
Default

wow im lucky. never thaught about this but my person to person customer interaction is low. 95% of the time the owners are not there where i mow. almost all the houses i cut are vacation homes that are only used a few weeks/months out of the year. i was told once by the homeowner stop Weed wackin after about an hour and a half session once. it was on a residence thats a 4-5 hour 1 man job. they told me to come back later when they wernt home. i said OK.....no prob! and came back in a couple days and started all over. but i think they relized the hard work thats put into keeping their place lookin nice.

thats about my only disasterly disturbing disturbance in 2 years of distributing cut grass

as far as the freebies...take them anyway! it makes the customer happy. they want you to have it if they offer it. its almost a form of Butt kissing. They feel all warm and fuzzy after "helpin" you out.

Last edited by Island Lawn Care; 06-12-2012 at 10:47 PM.
Reply With Quote
  #17  
Old 06-13-2012, 09:21 AM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

It's difficult, there are so many retired folks in my community. They all need someone to interact with, and unfortunately that person ends up being me.

Having my guy slave away while I'm stuck talking can be a drag. It messes up our system. In some areas, like Mondays, we can get stuck talking to about 7 of our elderly customers a day for 5-10 minutes each, they have nothing better to do.

I have a client who came out side to inform me that he used to make scarves, and if I ever wanted a scarf I should ask him. - this conversation about scarves lasted forever, then it was a conversation about his dead wife, and how he feeds his dog coffee, and how he grew a large tomato once. Then it begins, he talks about every single plant in his garden, then his grandchildren, then his neighbors, etc.

^ all of this gets repeated every time I maintain his lawn. He has memory issues so he must tell me the same story all the time, and often forgets who I am.

Now imagine that this is only one customer, but I have several like this. You can see why I want to rip my hair out. LOL.

Ringing a doorbell to say hi to a client, just to have good 'client relations' is never simple as just saying "Just wanted to say hi" - no - this could put me in a trap where I'm stuck chit chatting all damn day and not getting any work done. They will want to talk to me about their family and how well they've all grown up, and about their previous jobs, about the year 1000 when my clients were probably born and had to run from dinosaurs daily.

Last edited by CHEESE2009; 06-13-2012 at 09:24 AM.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Annoying Client SECTLANDSCAPING General Business Discussions 17 12-02-2011 06:48 AM
Annoying Customers.... CHEESE2009 Community Assistance 5 06-28-2009 01:46 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Correct me if I'm wrong...
SGL1
Today 02:41 PM
Today 06:49 PM
by Just for Cuts
1 21
Lawn Care Service in...
Friscobob
04-24-2015 03:33 PM
Today 06:37 PM
by Friscobob
3 95
Buying contracts /...
greenscaper123
Today 04:46 PM
Today 04:46 PM
by greenscaper123
0 16
what's the big deal...
Tony317
Yesterday 02:19 PM
Today 12:08 PM
by SGL1
2 76
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
Today 08:25 AM
by ExtremeLawncareServices
59 5,300
New company in Michigan
SEM
04-24-2015 09:27 PM
Today 05:18 AM
by Sprinkler Buddy
3 84
Total yard rehab
SGL1
04-23-2015 03:59 PM
Yesterday 08:25 PM
by SGL1
7 168
mowing pic
joshlawncare
Yesterday 12:34 PM
Yesterday 08:09 PM
by avetslawncare
1 70
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
Yesterday 08:01 PM
by avetslawncare
7 187
Newb Question - Multiple...
DependiLawn
04-24-2015 11:36 PM
04-24-2015 11:36 PM
by DependiLawn
0 63
maintandlawndispatch...
SGL1
04-21-2015 03:31 PM
04-24-2015 04:42 PM
by Steve
9 229
Thoughts on Undocumented...
element009
09-25-2011 11:08 AM
04-23-2015 09:32 PM
by Chilehead
56 15,526
Hello Everyone
DesignsByBnC
04-22-2015 04:07 PM
04-23-2015 02:19 PM
by DesignsByBnC
2 114
The upcoming rainy...
5StarLawnscaping
04-21-2015 01:22 PM
04-23-2015 12:54 PM
by Steve
7 204
color fliers?
holymoly
04-18-2015 02:32 PM
04-23-2015 12:50 PM
by Steve
12 378
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
04-22-2015 07:04 PM
by Just for Cuts
59 2,554
WARNING! Especially to...
SC93
04-19-2015 12:05 PM
04-22-2015 01:39 PM
by Steve
14 439
Could be great news for...
SC93
04-14-2015 11:06 PM
04-22-2015 01:28 PM
by Steve
15 523
quick pic
joshlawncare
04-14-2015 07:49 PM
04-21-2015 05:01 PM
by joshlawncare
4 350
Got Inspected today
swstout
08-09-2010 10:31 PM
04-21-2015 03:53 PM
by SGL1
10 4,010
Smoked my first belt!
SGL1
04-20-2015 08:46 PM
04-21-2015 03:28 PM
by SGL1
4 177
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
04-21-2015 12:47 PM
by Steve
25 1,025
lawn care business...
holymoly
04-18-2015 02:56 PM
04-21-2015 06:18 AM
by holymoly
3 267
landscape insurance
clarkslawn
03-30-2015 10:14 PM
04-20-2015 10:02 PM
by SGL1
4 486
Poll & Discussion...
CHEESE2009
09-16-2011 06:16 PM
04-20-2015 08:20 PM
by avetslawncare
27 5,689
weed
avetslawncare
04-16-2015 07:56 PM
04-20-2015 01:08 PM
by Steve
4 277
Aerating / Dethaching...
Hard-Body lawn & garden
04-12-2015 07:53 PM
04-19-2015 08:49 PM
by Chilehead
17 613
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
04-19-2015 09:21 AM
by KJ90
8 1,028
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
04-19-2015 05:26 AM
by RSE
22 1,038
Hustler Raptor
SGL1
04-13-2015 09:27 PM
04-18-2015 07:53 AM
by SGL1
15 533
is craiglist good to...
JBENI
04-16-2015 11:11 AM
04-17-2015 10:25 PM
by Wolf4dk
11 445
Am I missing something...
googus
04-11-2015 06:33 PM
04-17-2015 08:01 PM
by avetslawncare
10 556
Hello
sonny54
04-16-2015 09:49 PM
04-17-2015 03:10 PM
by Steve
1 215
Unreal
Chilehead
04-09-2015 09:12 PM
04-17-2015 08:27 AM
by Chilehead
11 587
starting a lawn care...
JBENI
04-14-2015 09:03 AM
04-17-2015 08:03 AM
by JBENI
14 573
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
04-16-2015 07:52 PM
by avetslawncare
23 1,387
New 14 x 7 Enclosed...
whitepropertydetail
04-15-2015 06:46 PM
04-16-2015 03:40 PM
by Steve
1 272
older used dump trucks
SECTLANDSCAPING
09-22-2011 12:33 AM
04-16-2015 12:41 PM
by biglee
21 8,073
Tax Poll
Steve
04-15-2015 02:13 PM
04-15-2015 02:13 PM
by Steve
0 252
lawn care by Aj
aj10261984
04-14-2015 06:50 PM
04-15-2015 01:43 PM
by Steve
2 291
Contact last years...
googus
01-28-2015 08:13 AM
04-15-2015 12:54 PM
by SC93
7 1,287
trying to sign up for...
JBENI
04-14-2015 10:20 AM
04-14-2015 12:11 PM
by Steve
1 780
Charging customers for...
Hard-Body lawn & garden
04-14-2015 07:34 AM
04-14-2015 10:35 AM
by Steve
1 326
New member
Jdlandscaping,LLC
04-11-2015 03:24 PM
04-14-2015 05:45 AM
by Jdlandscaping,LLC
2 351
hello
oasis_greenscapes
04-01-2015 06:18 PM
04-13-2015 12:03 PM
by Steve
8 589
New Member
Greenturion
04-11-2015 02:00 PM
04-13-2015 11:59 AM
by Steve
1 313
Client with...
OldSalt
04-07-2015 09:47 PM
04-13-2015 11:57 AM
by Steve
8 537
Getting rid of "mulched...
Mr. Mow
04-12-2015 04:21 PM
04-13-2015 11:26 AM
by biglee
3 351
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
04-13-2015 11:11 AM
by biglee
7 463
Billing methods
jcurr33
03-26-2015 01:33 PM
04-13-2015 11:07 AM
by biglee
15 972
» Popular Tags
aerocore apartment complex auger bark billy goat brushcutter blades bush collections deliquentaccounts design edging employee problems equipment rental ferris flyers foreman free advertising grass growing a lawn care business hills hiring husqvarna john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing marketing marketing secrets more customers business mr dave mulch new business past due per hour charge per hour service pricing profit on employee pto push versus ride running a business scripts secrets to landscaping sell the vision seo shell small engine repair square foot steep lawns sulky theft toro grand stand trailer tree trimmer rack truck new used landscape up sell employee web design website website design winterization won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:50 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:50 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy