Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Giving a sh*t.


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-30-2012, 09:48 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,299
Rep Power: 10
Steve has disabled reputation
Default Giving a sh*t.

Have you found that some places you visit, or buy from, or even compete against, just seem to not give a sh*t about what they are doing?

It seems at times there is a 50-50 chance that someone is going to give a sh*t about the business they work for or at times even own.

If you see that happening, does it make it easier for you if you are competing against them? Do you find that you can use it in your marketing some how to grab more customers?

What kinds of situations have you run into where you saw this happen? Or have you found yourself not caring and then tried to turn it around?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-30-2012, 06:32 PM
WeekendWarriorLawn's Avatar
WeekendWarriorLawn WeekendWarriorLawn is offline
Member
 
Join Date: May 2012
Posts: 93
Rep Power: 3
WeekendWarriorLawn is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
i want more motivational videos.
Reply With Quote
  #3  
Old 05-31-2012, 09:44 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,299
Rep Power: 10
Steve has disabled reputation
Default

There you go I will make more.

What I am thinking about is how many times have you gone into a restaurant and the waiter/waitress goes through their pre-programed shpeal and they never make eye-contact with you? What's the point of doing that job if you aren't going to engage and interact with the person you are serving?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 06-05-2012, 10:00 PM
WeekendWarriorLawn's Avatar
WeekendWarriorLawn WeekendWarriorLawn is offline
Member
 
Join Date: May 2012
Posts: 93
Rep Power: 3
WeekendWarriorLawn is on a distinguished road
Default

the idea, i like it.

i have started door knocking when flying, I am a very competent salesman now because of it. (so far i only door knock if the door is open) when i see a "welcome" sign i make it evident I am on their porch/property - i always do this and always smile when flying none the less, but i find welcome signs inviting, as if these people want to be enaged by people, while we live in a society that is rapidly shutting the blinds, doors, etc. on visitors.

(take notice of these things while flying folks, they can speak volumes about potential clients. read their external language! learn how to translate it and use it effectively to adapt yourself to sell to them)





first question if it's not obvious: is the owner or renter of this home available?

the lines, not in any order yet:
hi, my name's chris from weekend warrior lawn & maintenance. can i interest you in a sample of grass seed and some information about who we are and what we do?



do you currently have a lawn guy?

(yeah, me)

well can I interest you in this packet of information & free grass seed for your lawn?

etc. etc. etc.





I am ALWAYS offering free gifts with my flyers. ALWAYS. I use free grass seed (bags of 3 or more pounds only go for 4 or 5.00 here) packets with a slip to our facebook page with info on how to plant it and custom made audio cd's featuring corporate music and my own voice over. the whole cd is only 5 minutes long and i use it for cars when flying on windshields as people in cars listen to CD's.



i am all about eye contact. i start with my shades (sunglasses) on and eventually drop them (raise them, prop them on the visor of my hat)

i feel that wearing the shades shows a certain level of professionalism, and moving them to show my eyes reveals that i am a real person; a real man, who they can talk to & engage.

Last edited by WeekendWarriorLawn; 06-05-2012 at 10:03 PM.
Reply With Quote
  #5  
Old 06-10-2012, 07:11 AM
FTGUlawncare FTGUlawncare is offline
Junior Member
 
Join Date: Jun 2012
Posts: 27
Rep Power: 3
FTGUlawncare is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Have you found that some places you visit, or buy from, or even compete against, just seem to not give a sh*t about what they are doing?

It seems at times there is a 50-50 chance that someone is going to give a sh*t about the business they work for or at times even own.

If you see that happening, does it make it easier for you if you are competing against them? Do you find that you can use it in your marketing some how to grab more customers?

What kinds of situations have you run into where you saw this happen? Or have you found yourself not caring and then tried to turn it around?
f


Funny you say that because i got a call yesterday that said " Jeremy im looking for someone who will do my lawn when they say they will and actually do a quality job" then when i get there to walk the area the customer said " i know its not a big deal but can you stripe the grass i think it looks really nice that way " he told me that the guys unloaded the lawnmowers and just walked around all over the yard until all the grass was cut , in all directions all over the place ,the guy asked me how much i would charge , that he will need the grass cut weekly , before pricing him he said " im willing to pay i just want quality work .......just gained a 35 a week customer that took me under 30 minutes to unload cut, string trim and blow off and load back up ...i know there are several big lawn companies in my area who are awesome i see their work and its flawless !!!! but the rest of the several are not good ...the people who do my parents neighbors home do very very poor work

It all boils down to quality .." giving a **** " some people just dont care

the guy i just told you about said that his lawn guy was supose to come by last saturday he was a no show then he called him on sunday the guy picked up and said " oh i sell at the flea market on sunday ill come by when im done" Really who says that ?

Last edited by FTGUlawncare; 06-10-2012 at 07:14 AM.
Reply With Quote
  #6  
Old 06-11-2012, 02:33 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,299
Rep Power: 10
Steve has disabled reputation
Default

How about the greeter at the Wally-Worlds? How often do they ever actually greet you?

Sam Walton implemented the idea of the greeter at his stores because his felt if people are greeted and there is a personal connection made, they tend not to steal from the store.

Very rarely do the greeters actually greet me and I think that is such an easy fix. Just have a manager walk around to see if people are doing their job. But I tend to feel in stores where they hire a greeter that just sits there staring at the walls, the managers tend to not give a **** either.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Did you ever think of just giving up? Steve Trials & Tribulations - The drama of running a business and of life. 28 04-02-2011 09:36 PM
Not giving it enough time? Steve HardcoreUnemployable.com 15 03-23-2009 07:03 PM
Just in Time - Giving to charity justin_time Lawn Care Marketing & Post your marketing material for review! 1 06-14-2008 02:31 AM
Giving Gift Cards Out landonkade Lawn Care Marketing & Post your marketing material for review! 5 01-11-2008 03:09 PM
Giving away too much for free? Steve General Business Discussions 1 04-10-2007 01:58 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Softball field
kslawn
08-15-2014 09:28 AM
Today 07:02 AM
by kslawn
15 444
Help pricing cut down 7...
Bradcook21
Yesterday 11:17 PM
Yesterday 11:47 PM
by SGL1
1 42
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 04:21 PM
by ExtremeLawncareServices
110 6,429
Walk Behinds and Texas...
SGL1
Yesterday 03:53 PM
Yesterday 03:53 PM
by SGL1
0 53
Lawn needs top soil What...
jymie
Yesterday 11:01 AM
Yesterday 01:05 PM
by jymie
2 84
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
Yesterday 12:09 PM
by stevef1201
4 169
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
Yesterday 06:42 AM
by Just for Cuts
7 316
How do I approach...
Bradcook21
08-21-2014 01:48 AM
Yesterday 05:08 AM
by Billy Goat
12 359
Tender Process
M2Dave
08-24-2014 12:31 PM
08-25-2014 04:14 PM
by Steve
2 118
Grass hopper mower
ExtremeLawncareServices
12-05-2013 08:51 AM
08-25-2014 04:02 PM
by Steve
26 3,737
Need help pricing basic...
Bradcook21
08-22-2014 01:21 AM
08-22-2014 01:05 PM
by Steve
2 166
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
08-22-2014 01:01 PM
by Steve
6 229
yearly contract help...
jrob0691
08-21-2014 04:09 PM
08-22-2014 12:48 PM
by Steve
1 125
Pampas bushes
Bradcook21
08-22-2014 01:30 AM
08-22-2014 07:17 AM
by grassdoctore
1 108
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
08-21-2014 08:50 PM
by phlawncare
2 156
Fuel Can Spouts
Shark1611
08-16-2014 09:09 AM
08-21-2014 08:23 PM
by SGL1
11 379
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
08-21-2014 05:03 PM
by stevef1201
6 656
Hello
M2Dave
08-21-2014 12:32 AM
08-21-2014 01:38 PM
by Steve
1 110
New Landscaping Business
rekon32
08-16-2014 02:26 PM
08-21-2014 12:33 PM
by SouthallMowing
8 438
Downed Tree Chop Bid
WesleySnips
08-16-2014 03:47 PM
08-20-2014 01:44 PM
by SGL1
10 408
60 inch honda/bunton...
pblawncare
08-17-2014 11:30 AM
08-18-2014 03:19 PM
by Steve
2 180
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
08-18-2014 03:16 PM
by Steve
4 271
Preparing the soil
Billy Goat
08-16-2014 06:18 PM
08-18-2014 03:01 PM
by Steve
1 181
What to pay help
phlawncare
08-04-2014 08:33 PM
08-18-2014 10:33 AM
by jrs.landscaping
29 992
Hello
Jeff1
08-07-2014 11:18 PM
08-15-2014 11:53 PM
by Jeff1
11 485
Lie #2 RESIDENTIAL...
ExtremeLawncareServices
01-06-2014 05:02 AM
08-15-2014 01:46 PM
by mattthelawnguy
54 6,555
Need help 30 HP koler...
Shady Grady
08-01-2014 03:31 PM
08-15-2014 08:46 AM
by kslawn
18 662
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
08-14-2014 02:37 AM
by BlackRain75
12 1,837
first year update
cmdlawncare
08-12-2014 05:41 PM
08-13-2014 03:29 PM
by Steve
1 281
Hello from Jacksonville,...
JM Lawn Care
08-10-2014 07:15 AM
08-13-2014 07:04 AM
by Sprinkler Buddy
9 382
Hello everyone new to...
maddyandrays
08-11-2014 04:51 PM
08-12-2014 08:58 PM
by Shark1611
2 234
Walk behinds
hpruitcei
08-07-2014 06:28 PM
08-12-2014 02:35 PM
by mattthelawnguy
7 492
New name help
stevef1201
08-10-2014 04:27 PM
08-12-2014 12:03 PM
by Steve
6 380
my little green dilemmas
Lawn Techie
08-03-2014 11:47 AM
08-11-2014 01:20 PM
by Steve
7 493
what the best...
CleanCutsLLC
08-02-2014 01:02 AM
08-11-2014 01:16 PM
by Steve
6 506
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
08-11-2014 01:19 AM
by ExtremeLawncareServices
13 780
Covering all the bases
janslawncare
08-08-2014 10:11 AM
08-08-2014 01:41 PM
by Steve
1 324
New from Florida
ADE
08-06-2014 08:40 PM
08-08-2014 01:32 PM
by Steve
4 398
JOB - Landscape Install...
janslawncare
08-08-2014 10:06 AM
08-08-2014 10:06 AM
by janslawncare
0 280
Battery power tools or...
Steve
08-07-2014 12:24 PM
08-07-2014 05:18 PM
by mattthelawnguy
2 288
My client just told me...
Greg'slawnandlandscape
08-04-2014 08:39 AM
08-06-2014 11:14 PM
by grassdoctore
12 626
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
08-06-2014 02:03 PM
by Steve
13 1,260
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
08-06-2014 01:40 PM
by Steve
20 1,488
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
08-06-2014 10:29 AM
by eastsidelandcare
5 676
Late charge
Simon Abousaada
07-30-2014 07:23 PM
08-05-2014 06:46 PM
by TheBeast
12 889
buy out a lawn care...
rvezakis
08-05-2014 01:38 PM
08-05-2014 06:40 PM
by TheBeast
10 617
Please help
unitedlawncare48867
03-26-2014 08:29 PM
08-05-2014 05:27 PM
by TheBeast
27 1,691
Help with Estimate
donslawns
08-02-2014 09:10 AM
08-05-2014 02:24 PM
by Steve
6 542
Stuck again!!!!
Greg'slawnandlandscape
08-01-2014 11:02 PM
08-05-2014 09:05 AM
by Greg'slawnandlandscape
10 537
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
08-05-2014 07:22 AM
by petscanning
25 1,084
» Popular Tags
4wd advertisement apartment bid article marketing bid charge christmas lighting christmas light service courtesy call credit card processing customers decorating escrow estimate exmark ferris fundraiser gopherhaul grass gravely gravely 34" zero turn hardscapes hills holiday holiday decorating holiday lighting how much to charge introduction john deere quik trac landscape services lawn lawn care lawn care business lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf leaf removal lighting managing a lawn care business marketing native plants new buisness new mower online classifieds outdoor environments patio install payment podcast property management company push versus ride redmax reo scag scripts search engine optimization seo snow starting a business starting a lawn care business steve stihl theft toro turfgrass consulting walker zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:40 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:40 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy