Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Upgrade Equipment or Save My Dog?


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #51  
Old 04-13-2012, 10:39 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by Apex Lawn & Landscape View Post
Hedge where are you located?I can't be too far from ya I'm 20min south of Pittsburgh, it'll be my good deed for the month, I'm sure all this on your mind has made you fall behind on some jobs, I'll come out for a day, you set me up and I'll work a solid day for ya free of charge. Let me know buddy , hope it all works out.

You're a good man, Charlie Brown.

That's a heck of a gesture, but we're doing OK now. This happened in the fall and the worst part of the recovery period was during the winter.

When it happened and we found out the surgery would be around five grand, I thought "OMG, it's fall, my season is done - I'm going to have no money coming in - how will we pay for this?"

As it turned out, the timing was a blessing, as I was needed at home to care for him. My wife has a back injury and can't move/carry a 50 lb. dog, so ultimately, had this happened during the summer, I'd have ended up losing jobs and clients. I missed doing some fall cleanups, but my clients knew what was going on and seemed to understand.

As a matter of fact, I just "manned up" and walked up to a house today to apologize for a fall cleanup that I didn't get to because of this happening.
I had been approached by a neighbor of a regular client about doing a cleanup and possibly mowing the next season. I told them I'd be out to do the cleanup and never made it. With everything going on (wife in hosp/dog/death in family), I couldn't get to them, and on top of that, I lost the contact info to call them.
I felt bad, so today I apologized for it. She seemed to appreciate the apology.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #52  
Old 06-02-2012, 11:01 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Thought I'd post an update...


Good news/bad news.

The bad news:
Pepe went in for a follow up last week and had x-rays taken to check the surgical hardware. There was something showing that had the neurologist "concerned", but at the present, unsure as to the cause of what he was seeing. I can't even explain what the "issue" is, but they want to recheck him next month to compare films. There was something showing that would typically suggest an infection, but it's been so long since the surgery, that the consensus is that it's not an infection.
Essentially, it's not "serious", but something he wants to monitor.


Now for the good news. And it's "plural".

- Pepe is like a rock star up at PVSEC. It's SO funny.
I couldn't go this time due to work, but my wife said one of the new techs was telling her that "now she understands" as she explained that prior to his arrival, all the other girls kept saying "Pepe is coming today!!!" LOL!
After hearing his story and meeting him, Pepe has yet another member in his fan club.

- The x-ray and follow up visit were free of charge.

- Pepe is just as happy as ever and as "normal" as can be expected after having some vertebrae "fused". We say he's "wiggly" now due to the way he moves when he's trying to go fast.
The only real deficit he's left with is going down steps - he's still not willing to try it, but otherwise, he's the same, happy, face-licking dog as he was before the surgery.

- Insurance.
If you recall, we were denied any reimbursement when we initially submitted our claim. With Dr. MacKillop's assistance, that has changed.
During the previous follow up visit, we explained that they (VPI) had denied us, stating that Pep's condition was "congenital". Dr. MacKillop said he'd see what he could do to explain to them that this was not the case.
Whatever he did/wrote/said worked because all this week we received reimbursement checks for various portions of Pepe's treatment. (They broke it all down into separate claims for different portions/treatments/surgery/etc, rather than one claim.
Insurance doesn't cover payment in full, but a large portion of what we had to pay out is coming back to us now, allowing us to breathe a huge sigh of financial relief.

Prayers answered? Perhaps. I don't personally pray for "money", or specific "things", but more of a generalized "Help us find a way to get through this" type of thing. Overall, it's been a long, difficult ordeal in many ways, but we are indeed, "getting through this".

Thank you all for your thoughts, kind words, and prayers.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
at what point do i upgrade mowers lawnguync Community Assistance 1 04-27-2010 11:10 PM
How much do you save? Steve General Talk 0 10-10-2008 02:40 PM
Save Your Equipment realhuntin General Talk 1 12-20-2007 07:56 AM
Wish To Upgrade Software Using Company Check markf Gopher Software Support Archived Question & Answers - Read Only 1 04-05-2007 12:52 AM
2004 upgrade sgerdes Gopher Software Support Archived Question & Answers - Read Only 1 08-11-2005 07:53 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
4th of July parade...
Steve
Today 10:35 AM
Today 10:35 AM
by Steve
0 14
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
Today 10:30 AM
by Steve
4 154
Is it too late to do...
markty
06-16-2015 05:28 PM
Today 10:25 AM
by Steve
6 2,056
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
Today 10:19 AM
by Steve
13 2,249
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
Today 10:16 AM
by Steve
4 138
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
Today 10:14 AM
by Steve
7 1,966
another newish job for me
holymoly
06-07-2015 08:34 AM
07-03-2015 02:06 PM
by American L&T
9 2,168
Before & After tree...
COREtreeservice
07-01-2015 09:20 PM
07-01-2015 09:20 PM
by COREtreeservice
0 106
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-01-2015 11:28 AM
by Steve
6 1,938
Ready to learn and get...
Koley Lawn & Landscape
06-28-2015 05:16 AM
07-01-2015 11:26 AM
by Steve
8 1,913
Three Stripe Land Care...
hammr04
06-30-2015 07:19 PM
07-01-2015 11:24 AM
by Steve
1 102
Country Life Lawn Care
darleneh
06-29-2015 11:24 AM
06-30-2015 01:25 PM
by Steve
3 1,762
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
06-29-2015 09:23 PM
by Chilehead
6 1,917
Marketing ideas
xandrew245x
04-29-2014 06:35 AM
06-25-2015 07:11 PM
by GreenWorx
34 5,798
Never ending sod jobs
avetslawncare
06-05-2015 09:46 PM
06-25-2015 11:42 AM
by Steve
11 2,405
Weed and Feed Service...
mike94740
06-23-2015 05:50 PM
06-24-2015 09:56 PM
by avetslawncare
2 1,823
Trimming hedges / trees,...
Hard-Body lawn & garden
06-23-2015 07:08 PM
06-24-2015 09:59 AM
by Steve
1 1,824
Hi Everyone from Arkansas
KellyMarie
06-04-2015 04:16 PM
06-23-2015 01:34 PM
by KellyMarie
4 2,101
how to make customers...
Bradcook21
05-27-2015 05:04 PM
06-23-2015 06:36 AM
by GreenWorx
7 2,342
problems with a customer...
LawnCareMan280
06-16-2015 10:26 PM
06-22-2015 11:11 AM
by Steve
6 2,139
Please review this FREE...
markty
06-21-2015 07:42 AM
06-22-2015 11:00 AM
by Steve
1 1,848
A good commercial bid...
burtle
06-20-2015 09:09 PM
06-22-2015 10:56 AM
by Steve
1 1,915
What would you do with...
holymoly
06-20-2015 06:48 PM
06-22-2015 10:48 AM
by Steve
1 1,878
New Member just joined...
vgoleco@hotmail.com
06-19-2015 03:49 PM
06-22-2015 10:42 AM
by Steve
2 1,866
Credit Cards - What's in...
Shark1611
06-16-2015 03:04 PM
06-21-2015 07:24 PM
by Chilehead
4 1,977
Blade usage
Wolf4dk
06-16-2015 12:18 AM
06-21-2015 05:35 PM
by kslawn
4 1,982
Hello, I am new to the...
adamslawnservices
06-17-2015 08:06 PM
06-19-2015 10:28 AM
by Steve
3 1,901
First commercial bid
SGL1
06-12-2015 08:57 PM
06-18-2015 05:04 PM
by SGL1
9 2,373
Needing a website built
burtle
06-17-2015 09:02 AM
06-18-2015 11:02 AM
by Steve
7 2,058
I have been rude and...
biglee
06-15-2015 10:11 PM
06-18-2015 10:46 AM
by Steve
10 2,141
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
06-17-2015 08:38 AM
by burtle
9 3,222
Customer keeps adding...
Mr. Mow
06-13-2015 06:22 AM
06-16-2015 10:23 AM
by Steve
11 2,401
Pass discounts onto...
burnell76
06-03-2015 06:33 PM
06-16-2015 10:02 AM
by burnell76
3 2,069
burned grass only where...
nhauto
06-15-2015 05:28 PM
06-16-2015 09:45 AM
by Steve
2 1,938
Half year mark review.
Steve
06-02-2015 11:24 AM
06-15-2015 01:04 PM
by Steve
18 2,693
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
06-15-2015 01:01 PM
by Steve
86 9,762
New Member
Bruce Fehr
06-05-2015 07:13 PM
06-15-2015 12:53 PM
by Steve
6 2,072
New to the business,...
CarefreeMowing
06-12-2015 02:36 PM
06-15-2015 12:50 PM
by Steve
1 1,960
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
06-13-2015 08:48 AM
by holymoly
45 12,091
New to the forum, new to...
CarefreeMowing
06-11-2015 12:35 PM
06-12-2015 10:44 AM
by Steve
2 1,869
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
06-11-2015 10:50 PM
by stallman419
8 2,435
Website Review
Outdoordesignsknox
06-08-2015 08:44 PM
06-11-2015 09:48 PM
by Just for Cuts
13 2,329
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
06-10-2015 01:45 PM
by holymoly
15 3,026
Hello from the GREAT...
gbfarmsllc
06-09-2015 11:10 AM
06-10-2015 01:29 PM
by Sprinkler Buddy
2 1,940
Hey guys and gals, I'm...
Joeyhall
06-03-2015 03:54 PM
06-08-2015 02:15 PM
by chris2500hd
8 2,190
Mowing Bermuda...
Mr. Mow
06-02-2015 12:45 PM
06-08-2015 12:45 PM
by Steve
12 2,352
Hey Guys
PrattLandscaping
06-07-2015 06:37 PM
06-08-2015 12:23 PM
by Steve
2 1,959
Share your stolen...
SGL1
05-27-2015 09:05 PM
06-08-2015 11:54 AM
by Steve
25 2,916
Hello there My name is...
zwalk1839
06-04-2015 11:10 PM
06-08-2015 11:52 AM
by Steve
4 2,073
Laid off oil field...
Mr. Mow
05-30-2015 09:03 AM
06-08-2015 06:20 AM
by Mr. Mow
4 2,189
» Popular Tags
ad landscaping advertising aerocore apartment bid apartment complex bark billy goat brushcutter blowout bob villa bush collections commercial contract help curb appeal services deliquentaccounts demonstration design ditches door hangers edging employee problems equipment dealer equipment rental foreman free advertising google growing a lawn care business hardscapes hills husqvarna increase customers jobs landscape landscape services landscaping landscaping training lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch new business ordinance past due patio install per hour charge per hour service profit on employee push versus ride scag scripts sell the vision seo shell small engine repair sq ft steep lawns swzt trailer tree tree pics trimmer rack up sell employee web design website website design www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:21 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:21 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy