Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Contacting New Customers


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-13-2012, 10:43 AM
NICKTW25 NICKTW25 is offline
Junior Member
 
Join Date: Dec 2011
Posts: 3
Rep Power: 3
NICKTW25 is on a distinguished road
Default Contacting New Customers

My uncle recently got out of the mowing business and I just so happened to be starting up. So he sold me his 30 accounts and equipment. He has all residential besides one neighborhood commons area he mows.

My main question is how should I go about contacting the accounts. They aren't on contracts, so they aren't guaranteed. My uncle said he will be sending out a letter to all of them explaining he's selling it to me. So how should I follow up after that? Go door to door to meet them after he sends the letter out? Or do I call them? Or send out a letter?

I've worked with him in the past on most of the accounts, but have only met about 5 of the people. I already know what all the work details.

ANY HELP WOULD BE GREAT!!!!!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-13-2012, 11:01 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
is this you ?
Reply With Quote
  #3  
Old 03-13-2012, 11:05 AM
NICKTW25 NICKTW25 is offline
Junior Member
 
Join Date: Dec 2011
Posts: 3
Rep Power: 3
NICKTW25 is on a distinguished road
Default

Haha nope. Similar stories though..
Reply With Quote
  #4  
Old 03-13-2012, 11:39 AM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 905
Rep Power: 7
jymie is on a distinguished road
Default

There is nothing better than to go knock on the doors and actually meet them face to face. Once they meet you, you will have a better chance to retain them as customers. A letter or phone call is like receiving a flyer in the mail, they look at it and then assume I need a new lawn guy and will call the lowest priced guy.
Reply With Quote
  #5  
Old 03-13-2012, 11:54 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Quote:
Originally Posted by NICKTW25 View Post
I've worked with him in the past on most of the accounts, but have only met about 5 of the people. I already know what all the work details.
I would ask him to make it clear that you have worked with him "on their yard". And that he trusts you to run the business in a way that will make the family proud. ask him to use key words like "handing down" "family" "trust" "he trained you"....
Reply With Quote
  #6  
Old 03-13-2012, 02:52 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,377
Rep Power: 10
Steve has disabled reputation
Default

Can he take you and introduce you to his customers? That would be a great way to pass the business along to you. It's kinda like he is passing the torch to you in front of each of them. There is a ceremonial feeling about it

Since the customers like your uncle, I am sure they will like you too!

Keep us posted on what you decide to go with and let us know how it goes.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 03-13-2012, 03:29 PM
NICKTW25 NICKTW25 is offline
Junior Member
 
Join Date: Dec 2011
Posts: 3
Rep Power: 3
NICKTW25 is on a distinguished road
Default

Thanks for all of the good ideas! I think he's going to take me to meet all of them later on this week.

I will keep you all posted!!!
Reply With Quote
  #8  
Old 03-13-2012, 04:46 PM
Upscale2 Upscale2 is offline
Members
 
Join Date: Mar 2007
Posts: 120
Rep Power: 8
Upscale2
Default

Definitely go door to door.

Good luck!

I did this when I started out and got a handful of customers on the spot, and others called back later.

After the initial contact you should follow up with a call, email or letter.
Reply With Quote
  #9  
Old 03-13-2012, 06:32 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

You could always throw your uncle under the bus!

Send out, "Under new management" fliers.

"We got rid of the old fart, and are looking forward to serving you better".
Reply With Quote
  #10  
Old 03-28-2012, 01:51 PM
lawnsofutah lawnsofutah is offline
Junior Member
 
Join Date: Feb 2012
Posts: 6
Rep Power: 3
lawnsofutah is on a distinguished road
Default Solicitor or Peddlers Permit

Where I live the cities make you get a solicitors or peddlers permit before going door to door. These can be expensive!!! $5-$20 a piece per city and you also have to provide a background check before you can acquire one.

Is this the norm around the country?
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
contacting local real estate agents Longs Lawn Groomers General Talk 5 01-12-2009 12:07 PM
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM
Contacting the media after a large project? Steve Lawn Care Marketing & Post your marketing material for review! 0 11-19-2007 09:20 AM
Contacting new home owners? Steve General Business Discussions 0 03-19-2007 08:56 PM
Contacting Commercial Accounts kc2006 Show Off - Picture Post - Photo Gallery 7 09-14-2006 11:06 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
Today 04:49 PM
by stevef1201
55 6,451
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
Today 04:47 PM
by stevef1201
5 255
Poll - net income
Dan5082
11-15-2010 08:08 PM
Today 04:44 PM
by jrs.landscaping
12 3,049
Price to apply fertilizer
SS.Lawncare
Yesterday 11:10 AM
Today 04:31 PM
by jrs.landscaping
5 136
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
Today 02:33 PM
by Robertf31
10 350
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
Today 01:25 PM
by jrs.landscaping
24 4,709
snowplowing
jshak40
09-01-2014 07:20 AM
Today 01:16 PM
by Steve
21 1,144
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
Today 01:04 PM
by Steve
3 156
Compare this summer to...
Steve
09-03-2014 12:52 PM
Today 11:20 AM
by Hanks Lawn Care Services
15 953
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
Yesterday 03:41 PM
by Steve
12 638
Hello
Robertf31
09-12-2014 10:34 PM
Yesterday 03:17 PM
by Steve
2 262
Newbie......Again
Jibber
09-13-2014 12:17 PM
Yesterday 02:54 PM
by Sprinkler Buddy
2 230
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
Yesterday 02:31 PM
by Steve
1 198
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
Yesterday 02:25 PM
by Steve
3 278
Brake job!
kslawn
08-30-2014 07:49 AM
Yesterday 02:16 PM
by Steve
12 963
Hello
jawnebgoode
08-28-2014 08:37 PM
Yesterday 02:15 PM
by Steve
3 755
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
Yesterday 02:12 PM
by Steve
5 868
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
Yesterday 02:07 PM
by Steve
1 213
darleneh
darleneh
Yesterday 12:33 PM
Yesterday 02:07 PM
by Sprinkler Buddy
1 88
My 1st bid
WesleySnips
06-11-2014 03:13 PM
Yesterday 02:05 PM
by Steve
29 1,651
New Aerator
Chaz
09-09-2014 11:43 PM
Yesterday 01:50 PM
by Steve
9 482
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
Yesterday 01:23 PM
by stevef1201
8 1,133
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-14-2014 03:06 PM
by ExtremeLawncareServices
8 664
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-13-2014 09:14 PM
by ExtremeLawncareServices
116 7,844
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,138
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 679
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,400
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 886
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,478
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 389
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,125
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,180
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 588
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 865
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,647
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 945
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 563
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 520
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 600
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 623
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 871
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 942
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 844
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-02-2014 03:27 PM
by Steve
3 758
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-02-2014 03:11 PM
by Steve
5 834
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 758
Walk Behinds and Texas...
SGL1
08-26-2014 03:53 PM
09-01-2014 11:36 PM
by SGL1
7 946
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
08-28-2014 09:28 PM
by Marcintosh
12 1,244
Say Hello !!!
Steve
03-19-2007 11:18 AM
08-27-2014 08:33 PM
by kurtwin
1,187 333,912
How do I approach...
Bradcook21
08-21-2014 01:48 AM
08-26-2014 05:08 AM
by Billy Goat
12 1,360
» Popular Tags
4wd apartment bid apartment lawn care estimate butterfly gardens care charge christmas deliquentaccounts estimate exmark fall ferris financing foreman four wheel drive franchise gopherhaul grass gravely hills holiday how much to charge introduction john deere quik trac kansas city labor cost landscape services late lawn lawn care busines plan lawn care business lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf cleanup lesco lighting managing a lawn care business marketing mechanic mowing mulch price new buisness new business new mower outdoor environments podcast property management company push versus ride reo rotating scag scripts search engine optimization season seo snow plowing starting a business starting a lawn care business steve stihl theft tips toro tractor auger walker wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:25 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:25 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy