Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Contacting New Customers


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-13-2012, 10:43 AM
NICKTW25 NICKTW25 is offline
Junior Member
 
Join Date: Dec 2011
Posts: 3
Rep Power: 4
NICKTW25 is on a distinguished road
Default Contacting New Customers

My uncle recently got out of the mowing business and I just so happened to be starting up. So he sold me his 30 accounts and equipment. He has all residential besides one neighborhood commons area he mows.

My main question is how should I go about contacting the accounts. They aren't on contracts, so they aren't guaranteed. My uncle said he will be sending out a letter to all of them explaining he's selling it to me. So how should I follow up after that? Go door to door to meet them after he sends the letter out? Or do I call them? Or send out a letter?

I've worked with him in the past on most of the accounts, but have only met about 5 of the people. I already know what all the work details.

ANY HELP WOULD BE GREAT!!!!!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-13-2012, 11:01 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
is this you ?
Reply With Quote
  #3  
Old 03-13-2012, 11:05 AM
NICKTW25 NICKTW25 is offline
Junior Member
 
Join Date: Dec 2011
Posts: 3
Rep Power: 4
NICKTW25 is on a distinguished road
Default

Haha nope. Similar stories though..
Reply With Quote
  #4  
Old 03-13-2012, 11:39 AM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 912
Rep Power: 7
jymie is on a distinguished road
Default

There is nothing better than to go knock on the doors and actually meet them face to face. Once they meet you, you will have a better chance to retain them as customers. A letter or phone call is like receiving a flyer in the mail, they look at it and then assume I need a new lawn guy and will call the lowest priced guy.
Reply With Quote
  #5  
Old 03-13-2012, 11:54 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Quote:
Originally Posted by NICKTW25 View Post
I've worked with him in the past on most of the accounts, but have only met about 5 of the people. I already know what all the work details.
I would ask him to make it clear that you have worked with him "on their yard". And that he trusts you to run the business in a way that will make the family proud. ask him to use key words like "handing down" "family" "trust" "he trained you"....
Reply With Quote
  #6  
Old 03-13-2012, 02:52 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,361
Rep Power: 10
Steve has disabled reputation
Default

Can he take you and introduce you to his customers? That would be a great way to pass the business along to you. It's kinda like he is passing the torch to you in front of each of them. There is a ceremonial feeling about it

Since the customers like your uncle, I am sure they will like you too!

Keep us posted on what you decide to go with and let us know how it goes.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 03-13-2012, 03:29 PM
NICKTW25 NICKTW25 is offline
Junior Member
 
Join Date: Dec 2011
Posts: 3
Rep Power: 4
NICKTW25 is on a distinguished road
Default

Thanks for all of the good ideas! I think he's going to take me to meet all of them later on this week.

I will keep you all posted!!!
Reply With Quote
  #8  
Old 03-13-2012, 04:46 PM
Upscale2 Upscale2 is offline
Members
 
Join Date: Mar 2007
Posts: 126
Rep Power: 9
Upscale2
Default

Definitely go door to door.

Good luck!

I did this when I started out and got a handful of customers on the spot, and others called back later.

After the initial contact you should follow up with a call, email or letter.
Reply With Quote
  #9  
Old 03-13-2012, 06:32 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

You could always throw your uncle under the bus!

Send out, "Under new management" fliers.

"We got rid of the old fart, and are looking forward to serving you better".
Reply With Quote
  #10  
Old 03-28-2012, 01:51 PM
lawnsofutah lawnsofutah is offline
Junior Member
 
Join Date: Feb 2012
Posts: 6
Rep Power: 4
lawnsofutah is on a distinguished road
Default Solicitor or Peddlers Permit

Where I live the cities make you get a solicitors or peddlers permit before going door to door. These can be expensive!!! $5-$20 a piece per city and you also have to provide a background check before you can acquire one.

Is this the norm around the country?
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
contacting local real estate agents Longs Lawn Groomers General Talk 5 01-12-2009 12:07 PM
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM
Contacting the media after a large project? Steve Lawn Care Marketing & Post your marketing material for review! 0 11-19-2007 09:20 AM
Contacting new home owners? Steve General Business Discussions 0 03-19-2007 08:56 PM
Contacting Commercial Accounts kc2006 Show Off - Picture Post - Photo Gallery 7 09-14-2006 11:06 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Share your stolen...
SGL1
05-27-2015 09:05 PM
Today 08:35 AM
by Chilehead
9 125
Hello All
HappyGrass
05-27-2015 10:10 PM
Today 05:05 AM
by Sprinkler Buddy
3 82
big job for me....need...
holymoly
Yesterday 06:15 AM
Today 03:42 AM
by holymoly
4 101
What a JERK!
Chilehead
05-06-2015 08:13 AM
Yesterday 03:13 PM
by HappyGrass
16 816
5 things you would...
Steve
09-11-2008 08:53 AM
Yesterday 03:02 PM
by HappyGrass
5 2,159
how to make customers...
Bradcook21
05-27-2015 05:04 PM
Yesterday 12:31 PM
by Steve
5 123
Equipment dealers
mattthelawnguy
05-21-2015 04:33 PM
Yesterday 12:20 PM
by Steve
6 211
Things your lawn care...
Steve
05-27-2015 11:48 AM
05-27-2015 11:48 AM
by Steve
0 65
I can't believe people...
ExtremeLawncareServices
05-25-2015 10:29 AM
05-27-2015 11:45 AM
by jrs.landscaping
9 266
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
05-27-2015 11:35 AM
by Steve
5 196
Pissed off customers
stonegatedesigns
05-26-2015 05:29 PM
05-27-2015 11:26 AM
by Steve
3 136
Great start to the season
jcurr33
05-25-2015 08:49 PM
05-26-2015 01:50 PM
by Steve
2 100
uploading video on here?
holymoly
05-24-2015 08:13 AM
05-26-2015 01:37 PM
by Steve
2 101
new here ! need help
pgrace
05-23-2015 11:29 PM
05-26-2015 01:35 PM
by Steve
1 119
What's your next...
Steve
05-15-2015 11:54 AM
05-26-2015 01:25 PM
by Steve
14 413
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
05-26-2015 01:22 PM
by Steve
5 232
More Rain or Less?
Steve
05-20-2015 12:06 PM
05-24-2015 04:37 PM
by SGL1
12 301
Irrigation
pboy8634
02-21-2010 12:46 PM
05-22-2015 10:05 PM
by biglee
25 8,486
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
05-22-2015 09:58 PM
by biglee
37 9,222
Peace garden ideas
SGL1
05-13-2015 03:15 PM
05-21-2015 07:51 PM
by avetslawncare
16 549
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
05-20-2015 09:18 PM
by ExtremeLawncareServices
84 6,898
Total yard rehab
SGL1
04-23-2015 03:59 PM
05-19-2015 08:22 PM
by SGL1
15 842
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-19-2015 04:12 PM
by NinaMarie86
1,223 390,387
New Lawn Service
carmelitaslawnservice
05-19-2015 10:02 AM
05-19-2015 02:51 PM
by Steve
1 144
Landscaper Jailed After...
SGL1
05-18-2015 08:15 AM
05-19-2015 02:37 PM
by Steve
5 248
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
05-19-2015 02:29 PM
by Steve
38 2,058
feeling like im being...
Bradcook21
05-17-2015 07:33 AM
05-19-2015 02:11 PM
by Steve
6 255
good news yesterday
Bradcook21
05-17-2015 07:08 AM
05-19-2015 06:16 AM
by Bradcook21
3 184
ignition coil
jasonw
05-12-2015 05:31 PM
05-18-2015 12:07 PM
by Steve
3 300
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
05-18-2015 12:06 PM
by Steve
13 735
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
05-15-2015 08:46 PM
by biglee
22 1,547
big dog mowers?
Bradcook21
05-13-2015 04:03 PM
05-14-2015 10:55 AM
by Steve
4 327
Small HOA Bid
lxarth
05-06-2015 10:37 PM
05-13-2015 11:55 AM
by Steve
9 552
New company in Michigan
SEM
04-24-2015 09:27 PM
05-13-2015 11:51 AM
by Steve
11 679
Fired for refusing to...
Mr. Mow
05-09-2015 06:15 AM
05-12-2015 01:36 PM
by Steve
6 545
I have ZERO confidence...
Just for Cuts
05-01-2015 04:24 PM
05-12-2015 03:53 AM
by jrs.landscaping
31 1,152
landscape insurance
clarkslawn
03-30-2015 10:14 PM
05-11-2015 01:15 PM
by Steve
6 1,063
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
05-10-2015 07:50 PM
by ExtremeLawncareServices
9 1,099
Bought my first STIHL...
Mr. Mow
05-09-2015 06:29 AM
05-10-2015 08:36 AM
by Mr. Mow
9 452
advice wanted please and...
CHenricks
05-07-2015 08:40 PM
05-08-2015 04:20 PM
by CHenricks
7 472
Hello
SallyBorowicz
05-06-2015 11:14 AM
05-08-2015 02:21 PM
by Steve
3 375
Mower Advice
tl757
05-06-2015 02:31 PM
05-08-2015 01:45 PM
by Steve
6 509
Home today...Still...
biglee
05-06-2015 11:59 AM
05-07-2015 12:06 PM
by biglee
2 378
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
05-07-2015 11:17 AM
by Steve
79 4,056
color fliers?
holymoly
04-18-2015 02:32 PM
05-07-2015 10:57 AM
by Steve
16 1,074
Looking good
mrsmichigan
05-06-2015 09:47 AM
05-07-2015 10:53 AM
by Steve
1 317
What are your biggest...
Steve
05-05-2015 01:24 PM
05-07-2015 10:52 AM
by Steve
2 372
is craiglist good to...
JBENI
04-16-2015 11:11 AM
05-06-2015 07:15 PM
by TheYardGuy
12 1,159
Go daddy web site and...
jcurr33
05-04-2015 06:00 PM
05-05-2015 11:57 AM
by Steve
2 400
How busy are you now?
Steve
05-04-2015 01:10 PM
05-05-2015 11:47 AM
by Steve
4 435
» Popular Tags
aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter blowout bob villa bush commercial deliquentaccounts demonstration design ditches door hangers employee problems estimate foreman free advertising google growing a lawn care business hardscapes how to hydraulic jobs john deere quik trac landscape landscape services landscaping training lawn lawn aeration lawn care lawn care busines plan managing a lawn care business marketing marketing secrets more customers business mulch new business ordinance patio install per hour service pricing pto scag scag v-ride scripts secrets to landscaping sell the vision shell shreaded snow plowing sq ft starting a lawn care business steep lawns swzt theft toro toro grand stand tractor auger trailer trailer mate pro up sell employee web design website website design winterization won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:47 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:47 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy