Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

customer sign new contract?


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-22-2012, 12:39 PM
mcgreen1 mcgreen1 is offline
Member
 
Join Date: Dec 2011
Posts: 35
Rep Power: 3
mcgreen1 is on a distinguished road
Question customer sign new contract?

My first customer from last year just informed me of her intent to start service again this year. Should I have her sign a new contract for this year or just keep the one from last year?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-22-2012, 01:21 PM
lmschmidt lmschmidt is offline
Junior Member
 
Join Date: Mar 2012
Location: Indiana
Posts: 4
Rep Power: 3
lmschmidt is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I am in the same boat. Most people understand that certain prices go up in the economic climate. If things cost you more than there must be certain ways to pass that on to customers. Although I have gotten accounts because other companies are putting a fuel service charge percentage on the bill and people are seeing this as under handed. Most of my people like every thing laid out in front of them.
Reply With Quote
  #3  
Old 03-23-2012, 12:50 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,384
Rep Power: 10
Steve has disabled reputation
Default

Some members just continue with their lawn care contracts into the new year unless they are told the customer no longer wants service.

Check out this article on my blog and see if it is helpful

Self re-newing lawn care contracts a good idea?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-23-2012, 05:10 PM
Fireman Gus Fireman Gus is offline
Member
 
Join Date: Feb 2012
Posts: 30
Rep Power: 3
Fireman Gus is on a distinguished road
Default

All our "Service Agreement Forms" are auto renewable. The only reson we contact the client is if we need to make a price change. We note the form and the date we notified the client. Some of our forms are 25 years old. Many notes on those forms.
Reply With Quote
  #5  
Old 03-23-2012, 07:09 PM
brian'slawncare brian'slawncare is offline
Senior Member
 
Join Date: Mar 2010
Location: Cincinnati Ohio
Posts: 380
Rep Power: 5
brian'slawncare is on a distinguished road
Thumbs up Auto-Renew is a GOOD Thing!

auto-renewing contracts are better for you and the customer.

Better for You.
  • Just notify the client when you are goingt to start, no need to get an "ok"from them
  • Sometimes, if the client wants to cancel you, they could forget and just do a great job first time around and you're kept

Better for Them.
  • Makes it easier for them (don't have to spend time to renew every year)
  • They don't have to schedule you in the beginning of every year, you just show up.
  • You never have to ask them the question of "do you still want me to mow your lawn this year?" Which could lead him/her to question and really think about it
  • they never have to think about their service. Set them up for auto-payment and they don't have to do anything!

As you can see, I strongly encourage auto-renewing contracts...
Reply With Quote
  #6  
Old 03-23-2012, 09:18 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

I disagree.

A company down here did that, nothing but complaints.

"He said I owed him money because I was still apparently in a contract with him, and I forgot all about it.".

These clients came right to me, and I've got about 10 of these types in particular. If you don't want a rumor to spread that you are a con artist, don't do this.

Remember people, clients are RETARDED.
Reply With Quote
  #7  
Old 03-26-2012, 10:25 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,384
Rep Power: 10
Steve has disabled reputation
Default

Quote:
All our "Service Agreement Forms" are auto renewable.
What kind of wording should be used in the lawn care contract if a business owner wants to do this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 03-26-2012, 04:38 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
What kind of wording should be used in the lawn care contract if a business owner wants to do this?
Anything in bold I'd say, LOL!

I'd give them the option to check a box whether or not they would want it to auto-renew.
Reply With Quote
  #9  
Old 03-27-2012, 11:26 AM
brian'slawncare brian'slawncare is offline
Senior Member
 
Join Date: Mar 2010
Location: Cincinnati Ohio
Posts: 380
Rep Power: 5
brian'slawncare is on a distinguished road
Default

Quote:
I'd give them the option to check a box whether or not they would want it to auto-renew.
I agree....
Reply With Quote
Reply

Bookmarks

Tags
lawn care contract, mowing contract, self renewing

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Customer wants out of the contract mark123 Trials & Tribulations - The drama of running a business and of life. 18 11-03-2010 06:09 PM
Customer Contract?? pboy8634 Starting a lawn care business. 17 02-24-2010 06:02 AM
Weed Prevention from customer to customer winkie61 Lawn Maintenance / Lawn Renovation 5 02-23-2010 09:49 AM
to sign or not to sign a contract that is the question z50kidd Starting a lawn care business. 20 01-28-2010 10:29 AM
Customer offering inside connect on contract Fresh Cut General Talk 6 10-04-2009 10:41 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
Today 08:17 AM
by ExtremeLawncareServices
9 208
This sucks...
Matther777
Yesterday 04:56 PM
Today 04:03 AM
by Sprinkler Buddy
1 63
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
Yesterday 06:32 PM
by Northwoods Outdoors
58 6,670
snowplowing
jshak40
09-01-2014 07:20 AM
Yesterday 06:24 PM
by Northwoods Outdoors
22 1,258
Hello from upstate NY!
A&MLawn&Snow
Yesterday 11:19 AM
Yesterday 04:10 PM
by Sprinkler Buddy
2 89
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
Yesterday 01:16 PM
by Steve
9 339
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 854
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 172
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 523
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 326
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-16-2014 10:43 PM
by SGL1
6 375
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,148
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,807
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,034
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 727
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 335
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 358
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-15-2014 02:31 PM
by Steve
1 325
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 353
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,049
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 820
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 950
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 321
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 199
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,736
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 563
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,211
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-14-2014 03:06 PM
by ExtremeLawncareServices
8 731
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-13-2014 09:14 PM
by ExtremeLawncareServices
116 7,985
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,225
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 746
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,478
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 965
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,560
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 449
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,197
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,255
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 654
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 934
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,729
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 1,024
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 630
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 584
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 671
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 685
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 944
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 1,013
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 918
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-02-2014 03:11 PM
by Steve
5 914
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 836
» Popular Tags
4wd apartment complex auger birdscaping blades charge christmas lighting collections credit card processing customers decorating ditches exmark ferris first truck fundraiser georgia gopherhaul grass gravely growing a lawn care business holiday lighting how much to charge how to bid husqvarna john deere quik trac kansas city kawasaki landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo leaf leaf removal lighting brass outdoor lights marketing mulch estimate new and restored landscapes new buisness past due podcast promotion pto redmax rotating running a business savannah scag season seo small engine repair snow sprayer starting a business start up lawn care business stihl top dresser toro toro grand stand trailer trimmer rack turfgrass consulting walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:32 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:32 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy