Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Insight from a client


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #21  
Old 02-05-2012, 02:52 AM
gardenbarber gardenbarber is offline
Junior Member
 
Join Date: Dec 2011
Posts: 9
Rep Power: 3
gardenbarber is on a distinguished road
Default

Cost is only an issue when budgets are tight - so location will affect some more than others. As general locations that house similar bands of the workforce experience similar financial circumstances so gardeners will come under pressure. But there will always be some who will pay for the service. The trick is to make sure you are that service. So you have to run tighter and cleaner and keep in business while the less productive gardeners give up. Make sure you get all the pie.....
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #22  
Old 02-06-2012, 09:52 AM
willshome willshome is offline
new member
 
Join Date: Jan 2012
Location: Mass
Posts: 865
Rep Power: 0
willshome is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I think it is great you are thinking about what your customers think. what % of costomers have you lost and what does you bottom line look like over the last few years how much % has it dropped? Any time you rase prices you will lose customers but does the new price cover that. the higher your prices the more you will have to spend on advertising.
Reply With Quote
  #23  
Old 02-06-2012, 08:48 PM
TiedemanLLC TiedemanLLC is offline
Senior Member
 
Join Date: Dec 2011
Posts: 226
Rep Power: 3
TiedemanLLC is on a distinguished road
Default

Quote:
Originally Posted by willshome View Post
I think it is great you are thinking about what your customers think. what % of costomers have you lost and what does you bottom line look like over the last few years how much % has it dropped? Any time you rase prices you will lose customers but does the new price cover that. the higher your prices the more you will have to spend on advertising.

We have noticed a slow in revenue ever since around 2005 (that is the time that Michigan started our recession). We have had some good years here and there. In 2010 we actually had our best year ever. So we took that great year thinking that the economy was starting to come around and decided to finally raise our prices up, especially our fertilization prices. Right away we lost around a dozen of clients due to the price increase letter, and then throughout the season we were losing around 3-5 clients a month because of prices. Even though we raised the prices, we lost around 20+ client during the season and our revenue was down greatly.

I think another thing that happened to us is we got a big head about the 2010 season. We took a lot of things for granted, and concentrated on just the money, not the client.
Reply With Quote
  #24  
Old 02-07-2012, 01:58 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

When that kind of situation happens, is there anything you can do to back pedal and save those clients? Even now or no?

If another lawn care business owner found that happening, would you suggest they do anything to counter it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #25  
Old 02-07-2012, 03:08 PM
TiedemanLLC TiedemanLLC is offline
Senior Member
 
Join Date: Dec 2011
Posts: 226
Rep Power: 3
TiedemanLLC is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
When that kind of situation happens, is there anything you can do to back pedal and save those clients? Even now or no?

If another lawn care business owner found that happening, would you suggest they do anything to counter it?
We tried a little bit of everything. Offering them reduce packages, payment options, and even going back and telling them "Ok, we will keep you price the same or perhaps even reduce it" but nothing worked. They pretty much had it made up in their mind that the lawn expenses was one luxury that they had to cut.
Reply With Quote
  #26  
Old 02-08-2012, 12:20 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

This is a really interesting situation and it makes one pause to think about raising their prices. Maybe it would work better to slowly roll out a price increase after testing it with a few customers at a time?

Also I do wonder if there is a certain time that is better than others to raise prices.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #27  
Old 02-08-2012, 12:57 PM
TiedemanLLC TiedemanLLC is offline
Senior Member
 
Join Date: Dec 2011
Posts: 226
Rep Power: 3
TiedemanLLC is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
This is a really interesting situation and it makes one pause to think about raising their prices. Maybe it would work better to slowly roll out a price increase after testing it with a few customers at a time?

Also I do wonder if there is a certain time that is better than others to raise prices.

What we did was reviewed everyones prices. We found that some were perfectly fine and we didn't raise them, while others we had to increase the price. We sent out the price increase notice in April of last year. So not all of the clients actually received a price increase. Probably around 80% of them did.

I think if we had to do it over again, we would have only raised the prices of those clients where the profit margin was extremely low, and left the other clients alone. Went through the year, and evaluated it again during the off season. Then perhaps did a price increase with the other clients the following year. So almost like a stepped effect.
Reply With Quote
  #28  
Old 02-11-2012, 11:57 PM
gardenbarber gardenbarber is offline
Junior Member
 
Join Date: Dec 2011
Posts: 9
Rep Power: 3
gardenbarber is on a distinguished road
Default

How come I get a great big ad block in some of my posts - is this a forum setup - if so don't mind. Have to pay the rent somehow. But if it's a setup thing from my side I'd like to know how to control it.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Client from down under. SouthallMowing Starting a lawn care business. 13 08-12-2011 01:31 PM
Insight into starting a successful lawn care Steve General Business Discussions 4 03-16-2008 11:20 AM
Some Insight from Andre Bell Steve Lawn Care Marketing & Post your marketing material for review! 1 06-02-2007 06:41 PM
Holiday lighting business insight Steve General Business Discussions 0 12-04-2006 03:11 PM
How Well Do You Know Your Client? Steve General Business Discussions 4 04-26-2006 08:27 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Lawn Care business...
crieg122
10-23-2014 01:23 PM
Yesterday 08:06 PM
by Matther777
7 285
Leaf removal
madmedic8575
10-24-2014 04:14 PM
Yesterday 08:02 PM
by Matther777
4 168
Business Cards
crieg122
Yesterday 12:03 PM
Yesterday 07:55 PM
by Matther777
2 78
raking leaves ?
robert8509
10-22-2014 09:19 PM
Yesterday 12:09 PM
by biglee
10 354
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
Yesterday 11:46 AM
by crieg122
6 354
Gie-review / What's new...
ExtremeLawncareServices
Yesterday 09:19 AM
Yesterday 09:19 AM
by ExtremeLawncareServices
0 63
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
Yesterday 08:37 AM
by Dan Tanner
10 410
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
Yesterday 05:06 AM
by Dan Tanner
2 191
hey everyone
robert8509
10-22-2014 08:16 PM
10-24-2014 11:07 PM
by robert8509
7 275
new to the forum
madmedic8575
10-24-2014 02:52 PM
10-24-2014 02:52 PM
by madmedic8575
0 100
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
10-24-2014 01:00 PM
by Steve
11 951
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 194
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 508
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 162
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 619
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 442
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 514
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 487
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
10-22-2014 01:19 PM
by Steve
1 260
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-22-2014 08:51 AM
by ringahding1
12 1,629
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,463
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 765
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 617
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
10-21-2014 01:19 PM
by ExtremeLawncareServices
158 11,570
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 363
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,936
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,423
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 329
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 395
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 854
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,325
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 591
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 434
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 771
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,077
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,459
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 792
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 340,501
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 519
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,620
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,622
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,731
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 647
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 807
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 653
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 1,003
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,657
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 969
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,788
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,194
» Popular Tags
2wd aerocore apartment bid apartment lawn care estimate applying bush charge christmas commercial deliquentaccounts demonstration exmark ferris first truck georgia gopherhaul gravely hills holiday honda how much to charge how to hydraulic labor cost landscape services lawn lawn care lawn care busines plan lawn care business book lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting lighting brass outdoor lights managing a lawn care business marketing mechanic monthly mowing mulch mulch price new business patio install podcast property management company push versus ride savannah scag scag v-ride seo shell snow plowing starting a business starting a lawn care business start up lawn care business stihl sulky toro tractor auger trailer mate pro tree truck new used landscape walker won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:44 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:44 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy