Consumer Advocate

[Steve]

Putting such marketing out a little before your competitors would be great. Maybe you could even put in small letter, 'save this flyer on your refrigerator and share these tips with family and friends.' Doing something like that might encourage them to let others know about the tips you included and potentially even mention your business. I think I might just do up something special for the weed man people in the area Keep us posted on how it all turns out. I bet it will look great.

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[CHEESE2009]

Lawn care business tips

The episode comes on tonight!!! LOL Ducke got me hooked on this show, I've watched just about every episode they have. Are Americans able to see the videos on the site??

[SECTLANDSCAPING]

Watched the show and what a grimey company. For anyone who is wondering whats the fastest way to get jobs. Follow the lead of weed man and just preform unrequested work.

[CHEESE2009]

Originally Posted by SECTLANDSCAPING

Watched the show and what a grimey company. For anyone who is wondering whats the fastest way to get jobs. Follow the lead of weed man and just preform unrequested work.

This reminds me of the 'Gym' episode they have. Same exact problem when it comes to cancelling gym memberships, the clients still get billed.

I can understand that a lot of paperwork needs to be evaluated at certain head offices, and that takes time. These sort of companies do get a lot of cancellations etc, probably so much that they can't always get around to cancelling service immediately, especially when the company would much rather focus on building clientele - things are bound to get hairy. None the less, it's not 'right'.

Basically, they would need to fork out a lot of money just to have staff working on cancellations, I don't think that's their best interest.

Let's not forget that they are also franchising. All it takes is one franchise owner to screw it up for the entire industry. Maybe they have a quota policy in place per each franchiser to keep their business?

(i'm doing my best to understand their point of view)

[SECTLANDSCAPING]

Originally Posted by CHEESE2009

This reminds me of the 'Gym' episode they have. Same exact problem when it comes to cancelling gym memberships, the clients still get billed.

I can understand that a lot of paperwork needs to be evaluated at certain head offices, and that takes time. These sort of companies do get a lot of cancellations etc, probably so much that they can't always get around to cancelling service immediately, especially when the company would much rather focus on building clientele - things are bound to get hairy. None the less, it's not 'right'.

Basically, they would need to fork out a lot of money just to have staff working on cancellations, I don't think that's their best interest.

Let's not forget that they are also franchising. All it takes is one franchise owner to screw it up for the entire industry. Maybe they have a quota policy in place per each franchiser to keep their business?

(i'm doing my best to understand their point of view)

The quotas are a possibility.

The reason most of us use contracts is to show scope of work and so we can get paid. These guys found a way around it by using their size. If you tell these guys you want a free quote they take that as approval of work. Imagine going to a auto repair place to get a estimate and getting a bill instead. This wouldnt work in any service field. I dont see how there getting away with it.