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Thread: Group Idea
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Old 10-24-2010, 08:10 PM
CHEESE2009 CHEESE2009 is offline
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Default Group Idea

International Board of Outdoor Services

What would be the pros of forming a board and advertising it.

Basically, a group of individual business owners who discuss involving matters in order to improve their businesses.

Just being able to advertise, "X Service is a member of" would be kind of catchy and impressive to see.

On the forum, that is basically what we do - we keep ourselves updated with fresh ideas and tactics, I'm sure customers want to know this.

Unfortunately, this forum has become a 'private' place for me to rant and be myself - which I don't need my customers seeing.

So what do you think guys?

We could advertise the board as being a system for all business owners to take part in, nothing that will cause problems though - only things like;

Customer: Can you just trim my hedge for free the next time you come around? It wont take you to long!

You: Being a part of this board makes it impossible for me not to charge u - we as a group are strictly evaluating ourselves in order to improve our businesses. If I don't follow these procedures, I will lose my membership.

(basically, you wont be the bad guy - because 100 other business owners agree that NOTHING is done free)

You will be backed up by each board member and the customer will feel like a fool.

Though you could always do something for free, the above is just to use to get out of a sticky situation.. we could work on it...

YOU COULD also use it to your advantage... Want to make a customer like you?

"I'm supposed to charge you for *insert tiny tiny job* due to the rules of the board, but because I like you - I'll do it for free... but you can't ask me for anything more because I'm really not supposed to do this"

Makes the customer feel special... lol

So, go ahead and post... and then post some more.

As a team, we can back each-other up when dealing with customers whether we go to hell because being a part of a group actually doesn't mean we can't do this/that - or not....
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